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Ocean Blue Pools & Spas of NC

Pool and Spa Service, Pool Sales Construction and Installation, Concrete Pouring and Repair,

About us

Ocean Blue Pools and Spas is Wilmington’s largest pool and spa dealer, offering custom in-ground pool construction, outdoor kitchens, hot tubs, water testing, pool service and supplies -- all with the attention to detail that our family-owned business has become famous for. Locally owned and operated for 10 years, Ocean Blue makes Carolina’s pool dreams come true. At Ocean Blue, your family will work directly with our family to design and install the Carolina pool of your dreams. From the first visit to the first swim, the owner and Ocean Blue employees are on site to ensure that there are no surprises in the pool construction process and offer the best value in pool construction costs. We love what we do and we think you will, too!

Business highlights

18 years of trusted experience

Services we offer

In Ground Pool Installation, Service & Design. Cleaning, Maintenance, Repair & Chemicals. Outdoor Kitchens, Fireplaces, Fire Pits, Fence, Pergolas, Concrete Decking, Pavers, Decorative Concrete. Driveways, Patios, Awnings, &Walkways. Swim Spas & Hot Tubs Sales, Installation, Service, & Maintenance.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.645 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
7%
3
0%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 26-45 of 45 reviews

Kim W.
02/2018
5.0
swimming pools
  + -1 more
Fabulous! Five stars!
Description of Work: Just had a pool installed and we LOVE it! Professional, courteous staff...all of my questions were answered promptly, installation crew exceeded expectations and by far the best prices in town.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diana C.
02/2018
5.0
pool cleaners
  + -1 more
They were very good!
Description of Work: pool services
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ocean Blue Pools & Spas of NC
Thank you Ms [Member Name Removed]

Earl J.
04/2017
5.0
swimming pools
  + -1 more
prompt and on time intallation.
Description of Work: plan and install a fiberglass pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Lori N.
09/2015
4.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$12,200

Rosemarie S.
05/2015
5.0
pool cleaners, swimming pools
  + 0 more
unknown
Description of Work: Installed 14x31 in ground pool. Moved irrigation lines. Installed sod around pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32,000

Response from Ocean Blue Pools & Spas of NC
Thank you [member name removed]. It was a pleasure working with you and your family on your pool project. Please call us any time as we are happy to help.

James B.
07/2014
5.0
stamped concrete, decks, fencing, pool cleaners
  + 2 more
unknown
Description of Work: Pool is in contract but not installed yet.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$65,000

Daniel K.
06/2014
5.0
stamped concrete, concrete repair, decks, fencing, pool cleaners
  + 3 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28,000

Response from Ocean Blue Pools & Spas of NC
Thank you [removed member name] it was a pleasure working on your project.

Jeff M.
12/2013
5.0
pool cleaners, swimming pools
  + 0 more
Price for material was the best price based on my three estimates for job. Liner was installed in time frame promised and the liner looks great. No need for adjustments after initial install. Business provided references before sale and conducted a follow-up call to veify my satisfaction.
Description of Work: Replacement vinyl liner purchase and installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Response from Ocean Blue Pools & Spas of NC
Thank you for the review [member name removed]. We know you have lots to choose from and we are grateful you gave us the opportunity to replace your liner. It was a pleasure. Thank you and have a Wonderful Christmas.

Jennifer T.
11/2013
1.0
pool cleaners
  + -1 more
BAD
Description of Work: Not what they were asked to do. We called to have them look at our Mineral Springs board and to clean the pool cell. The technician was almost an hour late and he hooked the testing device to the board and said I bet there is a burnt spot on the back of the board and he said the cell and the board go together (whatever that meant) and didn't clean the cell. The technician left his drill and another tool behind and had to come back the next day to get it. They quoted a new board for $424. We ordered one online for a lot less and installed it ourselves and there was no burnt spot on the back of the one we removed. I called to let them know that the technician had not cleaned the cell but they did nothing about it.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$85

Response from Ocean Blue Pools & Spas of NC
After reading this review, I called the customer in questions located at this address as I was unfamiliar with this name. When I called 11/13/2013 I was advised that this individual was not available so I began to explain my concern about this complaint. The lady that answered the phone then advised me that it was her that placed the complaint, not [Member name removed] the Angie’s List member. She then advised that she was [Member name removed] Assistant of who is the customer I have on my files. She explained her concern about the service, which she was not present, so I asked to speak with the customer directly and she refused. In regards to the complaint, my tech, did get held up on another job and came promptly to as soon as he could and we apologize for the inconvenience. He then started the service but realized that your system was not working and decided not to finish the service until it was working correctly in case there were any other issues. As you state in the complaint my office did call you and advised of the part and the cost. The price was correct for the Part, warranty and return to site to complete full service. We are a small family owned business in Wilmington and can not compete with the large on-line store. They purchase in large amounts and therefore can sell at reduced prices and they do not have the overheads small businesses have to pay but I am happy that we were able to supply you with the correct information so you could purchase online. My records clearly state that we have been trying to call this customer numerous times to follow up on this service. Five voice mails were left and one call with no voice mail and when no calls were returned we did not know the status of anything. I did leave my name with the Assistant 11/13/2013 for the customer to call me back so I can get this resolved and as of today 11/22/2013 I have not received a call back.

Elizabeth H.
10/2013
5.0
swimming pools
  + -1 more
The owners and staff are extremely friendly and knowledgeable. They are quick to respond to inquiries either with an email or with a phone call. They are willing to work with most HOA's to get approvals for the plans. Unfortunately, we were unable to build at this time, but will use this contractor when we do have our pool built.
Description of Work: Spoke with us about variety and choices in pools. Visited pool site with us and was very helpful about helping us to decide which pool size and filter system to use.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ocean Blue Pools & Spas of NC
Thank you so much for the review, we look forward to working with you in the near future and we wish you and your family a very Happy Holiday

steve K.
10/2013
5.0
pool cleaners, swimming pools
  + 0 more
We met Kevin at the Spring home show and talked with him and other pool companies there. After that, we researched the companies and the products they sold. Ocean Blue by far had the best reviews and sold a product made in the USA with a great warranty. From start to finish, Kevin, his wife Pauline and all the staff were great. Kevin was there to dig the whole and set the pool himself. His follow up crews were there on time every day and knew exactly what they were doing. If things did not look right to Kevin, he would have it redone. He even had some of the pavers cut out and reinstalled because he did not like some blemishes he saw in them. I am a do it yourself kind of person and will always try to help do things on projects to reduce costs. This time I just sat back and watched and when they left, I jumped into a beautiful blue pool. Thanks Kevin,Pauline and staff for a job Professionally Done. You do not find this level of pride and professionalism in business these days. The pleasure was all mine.
Description of Work: Sold and installed pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Response from Ocean Blue Pools & Spas of NC
Thank you for the review and also giving us the opportunity to install a pool in your back yard. We understand what a big decision this was and we are grateful. It was a pleasure to work with you and we are always here to answer any and all of your questions or concerns going forward. We wish you and your family a Happy and Safe Holiday.

margaret S.
10/2013
5.0
concrete repair, decks, fencing, swimming pools
  + 2 more
We had numerous contractors quote price and design and finally narrowed it down to Kevin and 1 other company. After careful investigation we decided Ocean Blue was the best way to go, I'm not sure if Kevin is as happy about it as we are!! We were in Maryland for most of the installation so we were unaware of the of the multitude of problems Kevin was incurring from the day the crane company arrived to the final inspection, Kevin called and kept us informed of everything, every step of the way and handled it as the professional I knew he was. I joked with him and call it the pool from he--, every problem that arose was in No way due to his company. He is a man of his word and in view of the problems he incurred my contract price did not change, I have recommended them highly to many people. I can honestly say if we were to ever install another pool I would want Kevin and his company to do the job, I only hope they feel the same.
Description of Work: We had a raised in the ground pool installed along with a new deck, steps, 4t retaining wall and fencing. All electrical and plumbing were done by Kevin's company. And of course Nothing could be done until trees were removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Response from Ocean Blue Pools & Spas of NC
[member name removed] and [member name removed], Thank you very much for the review and yes we did experience some issues :) but you have been a pleasure to work with and we have enjoyed getting to know both of you. Thank you again for the opportunity of making you dream come true. I love the pictures :)

Pamela G.
08/2013
2.0
pool cleaners
  + -1 more
Scheduling staff were rude when trying to clear up the snafu. And I was charged for an appointment I did not schedule or have. Ocean Blue owners settled the problem with me, after contacting them directly, and they seem responsible and fair. I won't work with Ocean Blue again. However, they have some good reviews on Angie's List, so if you choose to work with them, be careful to define expectations clearly with their staff.
Description of Work: Service for a hot tub repair.

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$85

Lynn C.
03/2013
5.0
swimming pools
  + -1 more
I like the fact that he followed up with every question. Even after he left, I had more questions and I called him, he answered his phone right away and it was no problem. The owner of the company is on site everyday. He's demeanor customer service is excellent. I will have him back to do other work for me in the future.
Description of Work: Ocean Blue Pools and Spas is installing my pool and gave me a quote before they came to built it.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve B.
02/2013
5.0
stamped concrete, concrete repair, swimming pools
  + 1 more
We were very pleased with their service. Would recommend them to anyone.
Description of Work: We got quotes from 4 fiberglass pool installers and we went with Ocean Blue Pools. The quote was for an approx. 15' x 23' fiberglass pool with about 6' at the deep end (saltwater system), stamped and dyed concrete around the pool with approx 14' x 20' patio and an outdoor shower, and an aluminum fence surrounding the pool with locking gate. The other 3 companies were fairly comparible. One company had had a negative review online, so I wasn't as comfortable using him, although I gave him the benefit of the doubt and looked at his pools. Each company offers a different brand of fiberglass pool, so we had to look into the pools themselves as well. In the end, we were the most comfortable with Kevin at Ocean Blue Pools, and we weren't dissapointed. They started when they said they would, dug the hole very quickly and were careful with the heavy equipment in our yard. The delivery of the pool was on time and put in place quickly. We had some rain before the concrete could be put down, but we knew that could cause a delay. Once the concrete work started, it was only a few days before it was done. They spent another few days getting the plumbing, pump and water quality up to speed. They used Hampsted Fence Company to do the fence and they did a great job. We liked their work so well that we had them put a fence around the pump and outdoor shower and replace our gate on our perimiter fence. The lawn gets torn up, because you end up with dirt piled on your lawn, but we were told to expect that. Ocean Blue took all the remaining soil away. One of the nice things about using Ocean Blue Pools is that they don't just forget about you once they put the pool in. You can bring your water to their store for testing at any time for no charge. This is very handy, especially the first few months until you get your water balanced. They have all the supplies on hand and will even drop by from time to time to see how everything is going. They are more than happy to show you some existing pools and the pool owners were available to speak with us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Response from Ocean Blue Pools & Spas of NC
Thank you so much Customer, you were a pleasure to work with you both. We look forward to seeing you again soon. Thanks Pauline and Kevin

Leon H.
12/2012
5.0
stamped concrete, concrete repair, pool cleaners
  + 1 more
The project began on schedule. During the excavation there was as an unexpected amount of ground water encountered. Kevin and his crewed installed a water pump to extract the water. The ground water required extensive work in terms of time and effort to keep the earth excavated and, after the pool was installed, keeping it level. This required an extensive effort on the part of the work crew. On at least one occasion the pool was emptied and re-leveled in order to compensate for 2 inches of variance. This process added approximately a week to installation process. Nevertheless the installation was completed by our end-date requirement specified. We thoroughly enjoyed working the Ocean Blue workers and the administrative staff. We maintain regular contact with regards to the pool status, provide routine visits to check up on the tool, and are always accommodating in providing information over the phone regarding any aspect of the pool and its operation. The key element to keep in mind when installing a pool in the coastal area to be sure to check with CAMA restrictions, impervious allotments and Corp of Engineer requirements. The key problem I encountered was determining the amount of concrete apron to surround the pool. This added a considerable amount of effort and stress on everyone's part. The Ocean Blue team were very accommodating in arranging their schedule as I finished these details with city planning commission. Prior to installing the concrete apron, it is a good idea to think about where you may want to have PVC openings inserted in the pool to support umbrellas, volleyball nets, etc. My only regret is that I did not purchase a pool one-size larger. Go bigger rather than smaller. Be sure you have a complete plan for the pool space before beginning the pool installation. Ocean Blue Team will work well other contractors working on other projects to coordinate to the greatest extent possible. In summary - I highly recommend Ocean Blue. I've dealt with many contractors over many years and place them on a top tier.
Description of Work: Ocean Blue handled all aspects of the installation - digging the hole, installing the pool, electrical, concrete work, and landscaping around the pool. Kevin Dunne managed all aspects of the installation. The final cost was exactly what was estimated, plus a few added options we requested which were also a part of the estimate quote. The excavation and install of the pool went almost according to plan insofar as the time required. The electrical work performed by a sub-contractor was done well The concrete pad around the pool was done according to our specifications to include stamping and staining Excess soil was redistributed on the lot and became the foundation for new landscaping Sod was taken up and also reused in other parts of the lawn. Ocean Blue arranges for the delivery of the pool from the developer and arrange the contractor / crane company for delivery. Kevin Dunne was there to supervise the entire operation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$36,000

Response from Ocean Blue Pools & Spas of NC
Love the pictures of the grandkids enjoying the pool. Thanks. Pauline

John S.
11/2012
5.0
pool cleaners
  + -1 more
The service rep alled two days befor e the scheduled appointment and offered to come that day. He arrived promptly and provided the requested services on the hot tub.
Description of Work: Cleaning the hot tub lines, checked and adjusting the flow controls. Checked the sound system but was very up-front on the cost, which was prohibitive.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Alan W.
11/2012
5.0
swimming pools
  + -1 more
Outstanding! Kevin Dunne is a man of his word and delivers. We had a number of challenges at the onset, yet Kevin found solutions immediately and fixed the problem with our utmost concern in mind. He is involved from beginning to end, not just when you sign the contract! He is involved in the design process, getting the permits, he digs the hole as well as excavation, the installation process, and the concrete coping process. Bottomline he is there from beginning to end. Some of the challenges we encountered dealt with the weather and heavy rains which had a slight delay in the installation of our pool. Nonetheless Kevin and his team preserved and made sure everything was on track. He had a family vacation planned for months to go overseas with his family long before he signed a contract with us, as the vacation got closer the delays weighed on his mind I'm sure, yet he was adamant to get our pool done! Even on the day he left overseas and afterwards he was calling his staff to make sure they followed up on the details, from paver installation to pool cleaning. I know because they told me that Kevin had called them and wanted to make sure the job was getting done as promised. Clearly this is service and his follow up reinforced our gut instincts that we made the right choice. In this tough economic times, I would be remiss if I didn't make sure that I took the time to let other potential customers who are looking to make an investment in buying a pool that they won't regret contracting with Ocean Blue Pools and Spas, as long as Kevin Dunne owns it! Dr. Alan White
Description of Work: We have a unique yard and we wanted a dream pool of high quality with specific requirements at a good price! We had interviewed a number of pool installers and without a doubt Kevin Dunne, owner of Ocean Blue Pools and Spas was honest, straightforward, and the most responsive in answering all of our questions. As a result, we felt very comfortable with Kevin and we were not disappointed! He is a man of high integrity, does what he says he will do and most importantly trustworthy. In this day and age it is important and quite honestly refreshing to get the right contractor to do what they say they will do. Kevin is a man of his word and that's what count. I highly recommend Kevin Dunne and Ocean Blue Pools and Spas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Henry T.
10/2012
5.0
pool cleaners
  + -1 more
I only expected the technicians to fix the leak I had in my filter, but they noticed the DE filter needed cleaning while troubleshooting the leak. They also noticed the salt chlorine generator needed cleaning. They made repairs and cleaned everything just for the cost of a service call. I'll definitely use Ocean Blue Pools in the future.
Description of Work: DE Filter needed cleaning and was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Herbert H.
02/2012
5.0
pool cleaners
  + -1 more
Excellent
Description of Work: We had very very cloudy water in our spa and were unable to troubleshoot through chemical treatment Ocean Blue service tech. Robert came to see us and spend extensive time educating us on Chemical Balance. I didn't realise how often you should clean the filter. He was very patient and understaning and well worth the money. Mary Maki

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85
    • 1
    • 2(current)

Contact information

30 Covil Ave, Wilmington, NC 28403

http://www.oceanbluepoolsandspas.com

Service hours

Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
10:00 AM - 4:00 AM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Pool Sales Construction and Installation,
Concrete Pouring and Repair,
Fencing,
Decorative Concrete,
Decks and Porches,
Outdoor Kitchens,
Awnings

FAQ

Ocean Blue Pools & Spas of NC is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: 10:00 AM - 4:00 AM

Ocean Blue Pools & Spas of NC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Ocean Blue Pools & Spas of NC offers free project estimates.
No, Ocean Blue Pools & Spas of NC does not offer eco-friendly accreditations.
No, Ocean Blue Pools & Spas of NC does not offer a senior discount.
No, Ocean Blue Pools & Spas of NC does not offer emergency services.
Yes, Ocean Blue Pools & Spas of NC offers warranties.
Ocean Blue Pools & Spas of NC offers the following services: In Ground Pool Installation, Service & Design. Cleaning, Maintenance, Repair & Chemicals. Outdoor Kitchens, Fireplaces, Fire Pits, Fence, Pergolas, Concrete Decking, Pavers, Decorative Concrete. Driveways, Patios, Awnings, &Walkways. Swim Spas & Hot Tubs Sales, Installation, Service, & Maintenance.

Contact information

30 Covil Ave, Wilmington, NC 28403

http://www.oceanbluepoolsandspas.com

Service hours

Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
10:00 AM - 4:00 AM