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Mr Rooter Plumbing of Wilmington

4.7(
68
)

Plumbing, Drain Cleaning, Water Heaters,

... +5 more

About us

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Our services include: -Clogged Drains -Drain Cleaning -HydroScrub - Jetting -Sewer System Backups -Sewer Line Repair & Replacements -Trenchless Sewer Line Repair -Plumbing Diagnosis & Inspection -Plumbing Repairs -Plumbing Replacement & Installations -Frozen Pipes -TP Valves -Leaking Pipes -Water Heater Repair & Replacements -Plumbing System Maintenance -Plumbing Video Camera Inspection

Services we don't offer

None

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.768 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
4%
3
4%
2
4%
1
4%
Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Write a review
Showing 51-68 of 68 reviews
Stanley W.
03/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: They cleared stoppage in sewer line.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Response from Mr Rooter Plumbing of Wilmington
Thank You [member name removed], We like to consider ourselves Drain Experts!!
Robert T. B.
02/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: They cleared a seriously backed up bathroom sink drain, dealing with very old plumbing lines & also took information on other plumbing work we need. Recently, our double kitchen sink completely backed up, and we again called Mr. Rooter. Again, the service was first-rate & given the complexity of our plumbing situation, the cost was reasonable. |
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Mr Rooter Plumbing of Wilmington
Thank you [member name removed] We all Appreciate you Business!
Juanita S.
12/2014
5.0
plumbing, sewer cleaning, water heater repair
  + 1 more
unknown
Description of Work: We found a leak outside called and got service that day. Gave approximate quote and keep it even thought it turned out much more than expected
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Mr Rooter Plumbing of Wilmington
Thank You
Marian L.
09/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: New commercial grade water heater with 6 year warranty
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,200
NANCY B.
06/2014
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Mr Rooter Plumbing of Wilmington
Thank You for alowing us to help you :)
Timothy W C.
06/2014
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Mr Rooter Plumbing of Wilmington
(Member name removed) Thank You for your business!
Robert T. B.
06/2014
5.0
plumbing, wells
  + 0 more
.
Description of Work: I noticed that our water pump was running hot & not drawing water. I shut off the pump and called Mr. Rooter. They sent a plumber the same afternoon. He quickly cleared a sand filter that had filled and blocked water flow, solving the problem. He was both personable and professional. As usual with this firm, which we have used several times in the past, we were very pleased and will call them again with any plumbing problem.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr Rooter Plumbing of Wilmington
Mr. (removed member name), Thank You for your kind words about our service, Josué is a smart guy and can fix almost anything. He also shows up to work with a smile everyday. :)
Ted F.
04/2014
5.0
drain cleaning, plumbing, septic tank, sewer cleaning
  + 2 more
.
Description of Work: Cleaned out the Master Bath shower drain all the way out to the septic tank. They also provided, free of charge a review of the entire plumbing system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$272.66
Response from Mr Rooter Plumbing of Wilmington
Thank You Sir, Just to let you know we are one of a hand full of companies that carry's a Septic License as well as a Plumbing License allowing us to legally work on all aspects of your Septic system. Thank you again for your business
Tom S.
04/2014
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Mr Rooter Plumbing of Wilmington
Thank You For your business!
Jim P.
03/2014
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr Rooter Plumbing of Wilmington
Thank You [member name removed]
Eileen R.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: He did extra without extra charges
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr Rooter Plumbing of Wilmington
Thank You for your business [member name removed]
stephen S.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: I used Mr Rooter Plumbing.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
NANCY B.
10/2013
5.0
plumbing, water heater repair
  + 0 more
excellent
Description of Work: changed the thermostats in the water heater
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Hilary R.
10/2013
5.0
plumbing
  + -1 more
Quick and Clean.
Description of Work: Replace garbage Disposal
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Mr Rooter Plumbing of Wilmington
[removed member name] I'm still expecting to have Thanksgiving at your house so I can test out that Garbage disposal my self. I'm glad your satisfied!
Walter A.
10/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: I have used them for my plumbing needs. They have put in a line for me when I replaced my faucet. They get the job done correctly. Scheduling is pretty easy and they are able to come out quickly for their appointments.
Rating CategoryRating out of 5
Yes, I recommend this pro
Tracy S.
06/2013
5.0
plumbing
  + -1 more
Prompt and efficent
Description of Work: Toilet repair
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
James S.
04/2013
5.0
plumbing
  + -1 more
Overall a great experience
Description of Work: THe young man that came was clean and neat. He was knowledgable and prompt. Got the work done in a timely fashion. Excellent in every regard. Will definitely put them on my contractors list for future needs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Joseph T.
02/2013
5.0
plumbing
  + -1 more
The best.....as expected.
Description of Work: Provided service promptly and efficiently. Had all the materials with him to complete the job, albeit a small one (leaking W/C)
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Mr Rooter Plumbing of Wilmington
(member name removed) well it took me long enough to respond to your Review of us but we do appreciate your Business! Thank You!
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Contact information

1213 Culbreth Dr, Wilmington, NC 28405

http://www.mrrooter.com/wilmington-nc/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Septic Systems,
Kitchen and Bath Remodeling,
Water Filtration and Softening

FAQ

Mr Rooter Plumbing of Wilmington is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mr Rooter Plumbing of Wilmington accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Mr Rooter Plumbing of Wilmington does not offer free project estimates.
Yes, Mr Rooter Plumbing of Wilmington offers eco-friendly accreditations.
No, Mr Rooter Plumbing of Wilmington does not offer a senior discount.
Yes, Mr Rooter Plumbing of Wilmington offers emergency services.
Yes, Mr Rooter Plumbing of Wilmington offers warranties.
Mr Rooter Plumbing of Wilmington offers the following services: Our services include: -Clogged Drains -Drain Cleaning -HydroScrub - Jetting -Sewer System Backups -Sewer Line Repair & Replacements -Trenchless Sewer Line Repair -Plumbing Diagnosis & Inspection -Plumbing Repairs -Plumbing Replacement & Installations -Frozen Pipes -TP Valves -Leaking Pipes -Water Heater Repair & Replacements -Plumbing System Maintenance -Plumbing Video Camera Inspection
None

Contact information

1213 Culbreth Dr, Wilmington, NC 28405

http://www.mrrooter.com/wilmington-nc/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day