Ben F. Logan & Son Appliance

appliance repair, small appliance repair service

About us

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of services that are customizable to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We do have a service call to come to your home. (Our service call includes trip charge, diagnosis fee, and labor towards the repair. Any additional charge goes towards the parts of the repair if it is needed.) We look forward to building lasting relationships and guarantee your satisfaction!

Business highlights

57 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.988 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
7%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 51-75 of 88 reviews

Joseph M.
08/2018
5.0
expierenced,friendly, no hassle ,would definetitely use agai and would highly recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

George S.
08/2018
5.0
Very professional and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$112

Joseph M.
07/2018
5.0
Mr.Logan was very professional,took time to explain problem. very prompt in ordering parts and returning to install them.I would definitely use his services again,if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

MARY A. M.
06/2018
4.0
he was very prompt & knew what he was doing. I was surprised that the ice maker looked exactly like the one that stopped working. Told him if it stops again I will resort to ice trays!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$197

Jayce S.
06/2018
5.0
The unit is old and he warned me that this repair might not last, but those vertical combo washer dryer units are not cheap to replace, so I went ahead and spent the $386.00 to repair the unit. Unfortunately, the washer dryer unit failed again about 6 weeks later, so I've had to spend the money to purchase a new one. He spent more time than he estimated making the repair, and I give him credit that he stuck to his original estimate and didn't charge me more. I would use him again, he seemed very knowledgable.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$386

Jennifer V.
05/2018
5.0
Prompt service, knowledgable repairs, and good advice for keeping our applicance working

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$276

Julie B.
04/2018
5.0
Very prompt, professional,knowable and courtious! Use this guy!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

LIla B.
04/2018
5.0
Very personable and communication was excellant

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

Terrence A.
03/2018
4.0
Was on time and very professional.. Did the the job quickly! Great service!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Shelia M.
03/2018
5.0
He arrived on time. Gave him my Cell Number, so we could text. Excellent communication. Final price was exactly as quoted. Honest Business Transaction. Will use this Pro again, if ever a Large Appliance repair is needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$178

Chuck C.
03/2018
5.0
Integrity, top quality work and fair pricing was demonstrated by Ben with the repair of my machine. Had a bad experience with another company operating under a national name brand that rip me off. Thanks Ben!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Peter S.
02/2018
5.0
Ben showed up on time. He was courteous, professional and honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Martha B.
02/2018
5.0
Great to know an appliance repair service is so convenient and so qualified.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$129

William U.
02/2018
3.0
On time and very helpful.

Rating CategoryRating out of 5
quality
4.5
value
2.5
responsiveness
4.5

Yes, I recommend this pro
$100

John R.
02/2018
5.0
Ben was very professional, was a very good communicator, cleaned up after his work, was always prompt with his appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$295

Laura D.
01/2018
5.0
Ben showed up on time and fixed the problem. He is very professional and has been in the business for over 45 years. Definitely would hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$35,000

Vicki W.
01/2018
5.0
Mr. Ben helped us reach a decision to replace our dishwasher. Repairs were too costly. He compared options for us. He was extremely knowledgeable and communicated very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alex S.
12/2017
4.0
Mr. Logan was very helpful, and responded quickly. He figured out what the issue was and was back within two days with the necessary part.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$210

Michael T.
12/2017
5.0
Punctual and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phil C.
12/2017
5.0
Very professional, excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christine L.
11/2017
5.0
Fast service & a fair price. Thanks!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

N M c.
11/2017
5.0
Very pleased with the service. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

611 Denver Lake Lane, Wilmington, NC 28411


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
11:00 AM - 4:00 PM
Friday:
8:00 AM - 1:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 11:00 AM - 4:00 PM

Friday: 8:00 AM - 1:00 PM

Saturday: Closed

Sunday: Closed

Ben F. Logan & Son Appliance accepts the following forms of payment: CreditCard
No, Ben F. Logan & Son Appliance does not offer free project estimates.
No, Ben F. Logan & Son Appliance does not offer eco-friendly accreditations.
No, Ben F. Logan & Son Appliance does not offer a senior discount.
No, Ben F. Logan & Son Appliance does not offer emergency services.
No, Ben F. Logan & Son Appliance does not offer warranties.

Contact information

611 Denver Lake Lane, Wilmington, NC 28411


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
11:00 AM - 4:00 PM
Friday:
8:00 AM - 1:00 PM
Saturday:
Closed
Sunday:
Closed