Ben F. Logan & Son Appliance

4.9(
88
)

appliance repair, small appliance repair service

About us

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of services that are customizable to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We do have a service call to come to your home. (Our service call includes trip charge, diagnosis fee, and labor towards the repair. Any additional charge goes towards the parts of the repair if it is needed.) We look forward to building lasting relationships and guarantee your satisfaction!

Business highlights

57 years of trusted experience

Accepted payment methods

CreditCard

Reviews

4.988 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
7%
3
2%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Write a review
Showing 1-25 of 88 reviews
Richard C.
06/2021
5.0
He was very professional and he did not try to oversell you.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Philip W.
05/2021
5.0
It was good. He certainly knows his job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$100
CAROLE R.
04/2021
5.0
Ben was great to work with. He arrived on time, was professional, and fixed the problem quickly.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karen V.
08/2020
5.0
I would hire him again
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Donna T.
07/2020
5.0
Repaired several appliances, I think everything in our kitchen and laundry room decided to quit Mr.Logan was very professional, prompt to check problem, order parts and install them, and he does excellant work. Would definitely call him again, and I highly recommend him to others.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Alice L.
06/2020
5.0
He did a fantastic job he's very professional. I would recommend him to anyone who needs any kinda appliance repair
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kevin H.
05/2020
4.0
Seemed t little high on repair cost, but did a good job.
Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
3.5
Yes, I recommend this pro
$476
Laura D.
01/2020
5.0
Ben is very easy to work with. Very knowledgeable and professional. He is honest and prompt.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$112
Susan S.
01/2020
5.0
They were great! Would highly recommend them!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$235
J A H.
10/2019
5.0
Accommodating with customer's tight schedule.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Anita A.
10/2019
5.0
Quick response. Very professional, knowledgeable and friendly. Would recommend and will definitely call Ben Logan again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barry B.
08/2019
5.0
was on time, efficient, pleasant and knowledgeable
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$125
Salette A.
08/2019
5.0
Ben fixed my dishwasher in minutes. Very professional and responsive.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$175
Kenny M.
07/2019
5.0
Ben was quick to respond, professional and was able to repair my dryer within a few days. Very pleased!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steve W.
07/2019
5.0
Nothing
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
craig p.
07/2019
5.0
Great service quick response done in no time very skilled
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Hal P.
07/2019
5.0
Professional
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John B.
07/2019
5.0
Very nice guy.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
terri m.
06/2019
5.0
He was prompt, reasonable and knowledgeable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Thom R.
06/2019
5.0
Fast response, easy to work with, knowledgeable, dependable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eleanor J.
06/2019
5.0
Ben came the next day to repair the clothes washer. It was not prudent to repair. Had to buy a new washer.
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Charles P.
05/2019
5.0
They are timely and do what they say.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$600
Willis S.
05/2019
2.5
He does not return phone calls promptly.
Rating CategoryRating out of 5
quality
1.0
value
2.5
responsiveness
1.0
$125

Contact information

611 Denver Lake Lane, Wilmington, NC 28411

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
11:00 AM - 4:00 PM
Friday:
8:00 AM - 1:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 11:00 AM - 4:00 PM

Friday: 8:00 AM - 1:00 PM

Saturday: Closed

Sunday: Closed

Ben F. Logan & Son Appliance accepts the following forms of payment: CreditCard
No, Ben F. Logan & Son Appliance does not offer free project estimates.
No, Ben F. Logan & Son Appliance does not offer eco-friendly accreditations.
No, Ben F. Logan & Son Appliance does not offer a senior discount.
No, Ben F. Logan & Son Appliance does not offer emergency services.
No, Ben F. Logan & Son Appliance does not offer warranties.

Contact information

611 Denver Lake Lane, Wilmington, NC 28411

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
11:00 AM - 4:00 PM
Friday:
8:00 AM - 1:00 PM
Saturday:
Closed
Sunday:
Closed