Ben F. Logan & Son Appliance

4.9(
88
)

appliance repair, small appliance repair service

About us

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of services that are customizable to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We do have a service call to come to your home. (Our service call includes trip charge, diagnosis fee, and labor towards the repair. Any additional charge goes towards the parts of the repair if it is needed.) We look forward to building lasting relationships and guarantee your satisfaction!

Business highlights

57 years of trusted experience

Accepted payment methods

CreditCard

Reviews

4.988 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
7%
3
2%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Write a review
Showing 26-50 of 88 reviews
Harrison B.
05/2019
4.5
Diagnosed and ordered parts. Installed parts then cleaned up. I was very satisfied.
Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Vincent U.
05/2019
5.0
Mr Logan is professional He did a good job
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David V.
05/2019
5.0
job well done
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brandon F.
05/2019
5.0
Arrived on time and did the work quickly. I wouldnâ t hesitate to hire again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$125
TOM D.
05/2019
5.0
Great guy and took care of our dryer.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Richard B.
02/2019
5.0
very nice gentleman. comes with a lot of experience. contacted him one evening and he was here the next morning. had the parts that were needed to fix my dryer.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
donna k.
02/2019
4.5
Mr logan was a very nice man who had a good working knowledge of his trade
Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$273
Fran P.
02/2019
5.0
very fast and professional!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David D.
02/2019
5.0
Within five minutes of my call Ben had e-mailed me with confirmation of the appointment. He arrived promptly; solved the problem; and explained the process clearly. He s a pro.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Denise O.
01/2019
5.0
Very quick and friendly
Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Melinda M.
01/2019
5.0
Easy to work with. Very responsive.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$350
Natalie F.
12/2018
5.0
Explained everything as he went and was very quick to come by.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joe M.
12/2018
4.0
Prompt service, defective part but Ben came back on Saturday to replace. Would highly recommend.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
john M.
12/2018
5.0
professional, prompt responses, efficient
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan C.
11/2018
5.0
Prompt response and arrived when expected. Very professional! We
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$162
GAIL L.
10/2018
5.0
BEN showed up on time. Made the repair. Didn't try to make repairs that weren't needed and easily could have. Trust worthy. Promised to come back at no charge if the problem happened again after I ran a few loads. Would definitely hire again and recommend to anyone that needs a washer repaired.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary O.
10/2018
5.0
Excellent work, professional and competent
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tom G.
10/2018
5.0
he came out and did a fine job
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Russ D.
09/2018
5.0
Diagnosis and troubleshooting of my dryer's problem was done quickly and efficiently. Technician CLEARLY knew what he was doing, and had the needed part in his truck to be able to repair immediately. Was also very personable - would HIGHLY recommend them for Samsung repairs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$133
Sandra V.
09/2018
5.0
Very friendly and professional...knew the appliance and fixed it quickly.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Maria B.
09/2018
5.0
Prompt, polite, and knowledgeable. Quickly diagnosed dryer problem and fixed it.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$125
Ann S.
08/2018
5.0
Very professional and friendly. Mr. Logan took the time to show me the problem and explain to me what was wrong. He ordered the part right there on the spot and was able to tell me the delivery date of the part and was prompt in installing it. I would highly recommend his services to others
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$216

Contact information

611 Denver Lake Lane, Wilmington, NC 28411

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
11:00 AM - 4:00 PM
Friday:
8:00 AM - 1:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 11:00 AM - 4:00 PM

Friday: 8:00 AM - 1:00 PM

Saturday: Closed

Sunday: Closed

Ben F. Logan & Son Appliance accepts the following forms of payment: CreditCard
No, Ben F. Logan & Son Appliance does not offer free project estimates.
No, Ben F. Logan & Son Appliance does not offer eco-friendly accreditations.
No, Ben F. Logan & Son Appliance does not offer a senior discount.
No, Ben F. Logan & Son Appliance does not offer emergency services.
No, Ben F. Logan & Son Appliance does not offer warranties.

Contact information

611 Denver Lake Lane, Wilmington, NC 28411

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
11:00 AM - 4:00 PM
Friday:
8:00 AM - 1:00 PM
Saturday:
Closed
Sunday:
Closed