I do window and door repair and replacement. I have 35 years experience in windows. Two man crew. I stress repair in the first line because that is adequate for many of my clients. Give me an opportunity to meet with you and evaluate your window needs. I will present you with varied options based on your needs and necessity. I want to do what’s right for you, not up sale you on windows you don’t really need.
Business highlights
30 years of trusted experience
Emergency Services Offered
Services we offer
We fix your window "panes". Tired of old windows that are fogged or don't open? We repair all types of windows. We replace entire windows. General window repairs, full service window work. All types of rot repair. Glass replacement. "My truck is red but my tools are black and yellow"
It went very well. I was pleasantly surprised when the crew showed up on the date and time they said they would. They were neatly dressed and very professional.
Description of Work: Replace rotting wood around Windows’s.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Windows & General Home Repair
Thank you customer for the kind words regarding our promptness and appearance. I try to treat my clients like I would want to be treated. I understand your time is important and I respect that by being on time and prompt.
Jenny B.
06/2018
5.0
glass repair, handyman service, replacement windows
+ 1 more
We were recently selling our home and had several issues with the roof and windows to address. Several vapor seals and several tension systems needed replacing on 4 windows. Most, window vendors wanted to do full replacements ($$$$) or deemed the job too small for a call back. Chuck was very responsive and very thorough in investigating and pricing the repairs. None of the windows in the inspection needed full replacement as others had told us. After ordering the parts for repair (about 2 weeks). Chuck got the work done in an hour. Chuck is our "window guy" and will be for a long time.
Description of Work: Home Inspection Repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Windows & General Home Repair
Once again a case of “repair” NOT “replace”. Although I do like replacing a whole house full of windows, most (I stress “most!”) times it is not necessary. Since I built windows starting early in my window career, I know how to repair many times when others just want to replace.
Kyley F.
05/2018
5.0
replacement windows, doors
+ 0 more
Our back door was leaking water. Door and the jam were repaired and the leaking resolved!
Description of Work: Back door repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Windows & General Home Repair
Water leaks can be tricky. I am methodical and thorough when troubleshooting water leaks. It takes patience and determination to correctly diagnose and remedy leaks. Also it’s pretty easy to tell if I didn’t do it right! Just wait til it rains again!!!!
Esty K.
05/2018
5.0
replacement windows
+ -1 more
I left a message for Chuck at Windows and General Home Repair, I got his name a year ago from a fellow realtor and he helped one of my clients who was extremely happy with the service. Chuck called me back promptly and asked me to send him photos of the problem so he can evaluate the repair ahead of showing up. He also said he will come over the next morning. He sent me a text from the road saying he will be a few minutes EARLY. When he arrived he was already prepared to actually fix the problem. He was professional, curtious and fair in his pricing. I would use him again for sure and continue referring him to clients and friends.
Description of Work: A window in my kitchen got out of place.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Windows & General Home Repair
Your time is important. If I can’t make it on time, I’m usually calling beforehand to explain why I can’t. Most times I’m early. I missed a flight once due to being late and had to wait 4 hours for the next one. I try not to be late anymore!
Jane J.
05/2018
5.0
replacement windows
+ -1 more
The scheduling for the estimate and measuring, the ordering of the glass, and actual installation was all done timely and reasonably. Other glass companies in Charlotte seemed too busy and just didn’t want to bother with skylights. I’m sure they are not easy. Chuck had one helper with him and everything was done in a couple of hours. Highly recommend.
Description of Work: Replaced the glass in 2 skylights and a large palladium window on the front of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Windows & General Home Repair
A skylight is just a fixed window installed on a roof. It’s just a window to me! I’m glad you were pleased. Thanks for the opportunity.
Marion S.
05/2018
5.0
replacement windows
+ -1 more
Chuck Morris does excellent work, great clean professional work. Easy to work with, very flexible and competitive prices.
Description of Work: New windows installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Windows & General Home Repair
Thank you for the kind words. You are a repeat customer. I sincerely appreciate the multiple opportunities you are affording me. But pretty soon we’ll be done with all of your windows! (We’ll replace your doors next!!!!!) Thanks
CHRISTEEN C.
05/2018
5.0
glass repair, replacement windows
+ 0 more
Chuck Morris was great to work with. Initially I had another vendor out to quote the window repair, I was told that our window manufacturer was no longer in business and he couldn't fix it. Thinking I had something difficult to deal with on my hands, I called Chuck because it appeared from his reviews that he's focused on fixing rather than just replacing windows so I thought he could handle it. I'm very glad that I did. I don't know what was going on with the first guy but this was an easy job for Chuck, which made it a stress-free repair for me. He was prompt, polite, professional, reasonable, and responsive to all forms of communication including phone, email and text message. I have glass in my cabinets, and my foggy window is gone. They look great!
Description of Work: replace glass in double-pane window with failed seal, install cabinet glass
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Windows & General Home Repair
I sincerely appreciate the kind words. I simply treat my customer the way I would like to be treated. I’m glad I could please another client.
Jon B.
04/2018
5.0
replacement windows
+ -1 more
Chuck and his helpers were very professional and courteous. I would hire Chuck if I needed more work completed in the future.
Description of Work: Chuck replaced broken pieces on my windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Windows & General Home Repair
Thank you also for understanding when the new materials did not arrive as early as I had been told they would. I am put in an awkward position sometimes when the people I am relying on do not do exactly as they say they will and the schedule you have been promised does not hold. As I can only report to you what I am told from the manufacturer, I still look like the bad guy when things change and your work is not completed when you were promised. I appreciate it when a customer understands these events and changes.
Laura B.
02/2018
5.0
replacement windows
+ -1 more
Chuck is reliable, honest, and does great work. After realizing that my windows needed replacing (not repairing) Chuck helped me pick out what I needed. My old window company was acquired by another company and he helped me get a very close match. I like these windows even better than the old ones! Whether you need window repair or replacement, you won't find anyone better!
Description of Work: windows repaired
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Windows & General Home Repair
Thank you for the kind words. Your job was not easy in that the old windows needed to be matched exactly. Luckily, even though a different manufacturer was used, the new windows match to the old was nearly unnoticeable.
Jennifer B.
02/2018
5.0
glass repair, replacement windows
+ 0 more
This is a great company to work with! I received a quick response from Chuck re: the work I needed. His work is very high quality with reasonable pricing. I would highly recommend this company!!
Description of Work: Glass cabinet doors installed, two window repairs and replacement of glass.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Windows & General Home Repair
I appreciate your willingness to allow me access to your house without you being there. This afforded us both leeway with our schedules and your repairs were completed expediently. I don't ask customers to open their house to me but appreciate their willingness when it is offered. I am willing to work with a customer's work schedule and even work sometimes on the weekend to accommodate.
Roy P.
12/2017
5.0
glass repair, replacement windows, security windows
+ 1 more
Chuck Morris (704-309-8566) was fair on the price. He came once to measure both panes and we gave him a deposit for the glass order. He returned when he said he would, brought an assistant and replaced both panes quickly. The glue chip glass he recommended for the front door looks just like the photo he sent us and it looks great. I will recommend him to friends.
Description of Work: We had broken window panes in an upstairs bathroom and the decorative glass next to the front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Response from Windows & General Home Repair
Your decorative glass provided a bit of a challenge as it is not the normal item I am most often asked for. You had patience with me while I generated samples from which you could choose. In the end, all repairs went off without a hitch, and I believe you were pleased. This is my ultimate goal.
Fred T.
11/2017
5.0
contractors, replacement windows, security windows
+ 1 more
Excellent. Chuck fixed my problem in a very practical way at a reasonable cost. He is knowledgeable and very easy to work with.
Description of Work: Repaired wood rot around windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Windows & General Home Repair
Many times with miscellaneous scattered wood rot as you had, most contractors would prefer to sell you a whole house full of windows as opposed to repair what's there. I like doing that too, when it is the right choice. What I bring to the table is different than most. I have worked in a national window manufacturing company as well as a small, custom millwork company. This has afforded me the knowledge base of how most windows are manufactured. Therefore, I can repair on a much more extensive basis when only repairs are warranted. After 35 years, I do KNOW windows!
Jacquelyn B.
11/2017
5.0
replacement windows
+ -1 more
Chuck responded to my call....which did not happen on most message I left. He arrived on schedule and completed the job within the time he specified. Would have him help me again.
Description of Work: A tempered glass pane in a sunroom door was cracked. Chuck returned my call and arrived at the designated time. The pane was measured and ordered. Installation was timely and efficient. I would highly recommend Chuck. He was polite and followed through on his commitments.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Windows & General Home Repair
I try to treat customers as I would like to be treated. I appreciate that your time is important and respect that fact.
Terri L.
10/2017
5.0
glass repair, replacement windows
+ 0 more
Everything went great. Other companies will quote high prices to replace the entire window or set of windows. Chuck can replace just the glass and have it look like brand new for much less. I've already recommended him to neighbors.
Description of Work: Replaced 2nd story picture window that was foggy with gaskets showing, fixed multiple single hung windows that wouldn't slide open, provided custom mirror pieces for furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,075
Response from Windows & General Home Repair
Not only do I do glass work, I also know how windows operate and can repair many times when other contractors just want to replace.
Chris R.
08/2017
5.0
woodworking, doors
+ 0 more
Chuck was quick to respond to my initial email. The next day he came over to review the job and provide a quote. He provided some options and then allowed us to look at solutions in local home improvement stores. We arranged a date and he installed the doors and fixed the threshold.
Description of Work: We replaced our backdoor, added a storm door and repaired rotted wood in the threshold.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Daniel B.
08/2017
5.0
replacement windows
+ -1 more
Chuck answered the first phone call and was at the house the very next day giving us an estimate. He was very professional and gave us several options. He did good work and we were overall very satisfied working with Chuck. Would highly recommend him and definitely use him again
Description of Work: Installation of new Window due to water leaking in
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jason F.
05/2017
5.0
replacement windows
+ -1 more
Work was done properly and effectively. Good price for work that needed done. Would recommend for everyone.
Description of Work: Needed some windows repaired of different variety. One window pane broken, one window sealant failed and multiple windows had broken mechanisms that allowed the window to stay open.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Brooke L.
05/2017
5.0
replacement windows
+ -1 more
Chuck was very responsive, professional and detail-oriented. I had quotes from 2 other companies and they found less windows that needed to be replaced and wanted more money. Chuck presented many different options according to my needs and budget. I would definitely recommend Chuck!
Description of Work: Glass replacement on 16 windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Paula S.
03/2017
5.0
glass repair, handyman service, replacement windows
+ 1 more
Chuck returned my service call promptly and scheduled a time to come out and take measurements to order my glass. He arrived early and worked quickly for both appts and charged me exactly what he originally quoted (which was at least $100 cheaper than another glass company franchise in Charlotte). I was most appreciative of the fact that he came and completed the installation in time for me to drop my kids off and make it to work on time that morning.
Description of Work: Glass replaced in a broken window pane.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Laura B.
03/2017
5.0
replacement windows
+ -1 more
Chuck is fantastic! He took my call and was able to work me in the next day. He fixed my window and even cleaned up when he was done. Highly recommend. I will be calling him again when we have another window that stops working.
Description of Work: I needed a casement window repaired. It would no longer crank out or in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Amy H.
03/2017
5.0
doors
+ -1 more
The repairs were done successfully and greatly improved the appearance of the windows, inside and out. Good value for the money spent.
Description of Work: All of our windows needed maintenance and several needed repairs to close and latch properly. Many needed screen repair or screens replaced. An interior door was also replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
John K.
02/2017
5.0
replacement windows
+ -1 more
very well. I will use his service again
Description of Work: he fixed a few windows on my rental properties and did a great job. I will use him again
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Kelly G.
02/2017
5.0
replacement windows, woodworking, doors
+ 1 more
Arrived early and ready to work... he was in and out in no time at all. I never should of put this work off. Hard to find a good carpenter to do small jobs. He was well prepared and came with all the necessary tools and when he left you wouldn't of even known he was here except I had a new window and doors.
Description of Work: I needed one pane of glass replaced in a second story window...a very small job. He also told me he could help with installing an interior bedroom door and new closet doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Steve P.
02/2017
5.0
replacement windows, woodworking
+ 0 more
Chuck was very quick to return my initial call; promptly came out and did an estimate. Showed up to do the job on time and his work was great quality. He ensured the repair options were explained to me well ahead of time and when an unexpected issue occurred, he provided options to solve. Fair and honest; would certainly hire again.
Description of Work: Window repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jon M.
02/2017
5.0
replacement windows
+ -1 more
Really nice guy - came on first visit to measure. Glass took 1-2 weeks to arrive. He brought a helper for the install - they were very efficient and cleaned up well afterwards. Chuck is very knowledgeable and dependable.
Description of Work: Replaced large arch window glass
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Glass and Mirrors,
Doors,
Handyman Services,
Finished Carpentry and Woodworking,
Unfinished Carpentry,
Windows - Safety & Security Film,
Deck Maintenance,
Window Cleaning,
Decks and Porches,
Pressure Washing,
Lighting
FAQ
Windows & General Home Repair is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Windows & General Home Repair accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, Windows & General Home Repair offers free project estimates.
Yes, Windows & General Home Repair offers eco-friendly accreditations.
Yes, Windows & General Home Repair offers a 05% senior discount.
Yes, Windows & General Home Repair offers emergency services.
Yes, Windows & General Home Repair offers warranties.
Windows & General Home Repair offers the following services: We fix your window "panes". Tired of old windows that are fogged or don't open? We repair all types of windows. We replace entire windows. General window repairs, full service window work. All types of rot repair. Glass replacement. "My truck is red but my tools are black and yellow"