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Windows & General Home Repair

Windows, Glass and Mirrors, Doors,

About us

I do window and door repair and replacement. I have 35 years experience in windows. Two man crew. I stress repair in the first line because that is adequate for many of my clients. Give me an opportunity to meet with you and evaluate your window needs. I will present you with varied options based on your needs and necessity. I want to do what’s right for you, not up sale you on windows you don’t really need.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

We fix your window "panes". Tired of old windows that are fogged or don't open? We repair all types of windows. We replace entire windows. General window repairs, full service window work. All types of rot repair. Glass replacement. "My truck is red but my tools are black and yellow"

Services we don't offer

Heating/AC, plumbing, room additions.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

05%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9204 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
0%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 204 reviews

Scott K.
06/2014
5.0
glass repair, replacement windows
  + 0 more
Talk about quick courteous service! Chuck came the next day after I had called. He determined the issue, then estimated the cost, when replacement would be in, and time of install in no more than 15 minutes. When glass arrived, he installed with great care and in 30 minutes and no more.
Description of Work: Replaced the glass in 2 windows that had their thermal seal broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

LUKE B.
06/2014
5.0
replacement windows
  + -1 more
starts the install tomorrow
Description of Work: contracted to install 25 replacement windows , best price I found , doing the work this week

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,600

George G.
06/2014
5.0
replacement windows
  + -1 more
I called Chuck to come by and give me an estimate to put in 16 windows that we had ordered from the original window manufacturer which were metal clad on the outside and raw wood on the inside. He said that he did not do painting but left me with a friends name and emailed me a quote for the installation. I did the painting and staining and called when that was done. He is very prompt and.does a good job. It only took a couple of hours. Two of the windows were not right, so he ordered them and came back and installed them, including caulking and vacuming up the debris. I was very pleased. Diana Godwin
Description of Work: Put in 16 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

RICHARD Z.
05/2014
5.0
replacement windows
  + -1 more
This was the third time I have used Chuck's services. In this case I happened to have had the same exact window that he replaced two years ago broken by a contractor installing window shades. Chuck was very helpful in providing the information I needed for an insurance company handling the case. The window was ordered and installed about two weeks later. I enjoy working with Chuck and feel that he provides a very fair price for his services.
Description of Work: Replaced broken double paned 5' by 5' picture window in great room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$735

Nancy R.
05/2014
5.0
glass repair, replacement windows
  + 0 more
Mr. Morris came within the day we called. We thought that the window had to be replaced. It was refreshing to meet someone who actually fixes something instead of selling us something! Professional job done timely.
Description of Work: Replaced Glass in a window that had a broken seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Kathryn F.
04/2014
4.0
replacement windows, doors
  + 0 more
Chuck came out immediately to give us a quote. We were pleased with his estimate and arranged a time for him to come to the house to fix our doors. The first appointment was delayed due to the weather but he was on time and ready to work on the second arranged date. Chuck seemed frustrated that the doors were more of an issue than he expected but the job was completed as requested and he cleaned the area before departing. He even added a trim piece to a door which was not part of the original quote.
Description of Work: Rehung one set of French doors, trimmed the bottom of another set of French doors and added a trim piece, and patched hole on the ceiling of the garage.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$230

William P.
04/2014
5.0
handyman service, replacement windows, woodworking
  + 1 more
Chuck called the first day I messaged him. He said he would come to give an estimate the next day, which he did. But he went a step further. He had a rain-out on his first job of the day, and just happened to have the materials needed for our job on his truck-a rarity. He gave me a quote, I accepted, and he did the work. It may not have seemed like a big deal, but when you are trying to get your home ready for selling, every job you can cross off the list is important. We really appreciated his taking care of this issue so quickly. Thanks Chuck
Description of Work: Aluminum window trim damaged. Chuck replaced three of the four sides and caulked. We are putting our house on the market and we are desperately trying to get all of the little things taken care of. We knew it would be difficult trying to find someone to do these small jobs. Fortunately we found Chuck

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Dean H.
04/2014
5.0
replacement windows
  + -1 more
Very knowledgeable and professional. Call them first and save yourself some time.
Description of Work: Replaced broken pane on house window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Rosanna H.
11/2013
5.0
replacement windows
  + -1 more
Chuck was very responsive and scheduled an appointment quickly. It is very hard to find someone who repairs as opposed to replaces windows so we were very fortunate to find Chuck on Angie's list. He came out one morning before we left for work to do measurements and determine what was needed to do the repairs. We were able to schedule an appointment for him to come out on a Saturday to finish the repairs. It was a great experience all the way around, his prices were reasonable and he was extremely punctual! We have already recommended him to others.
Description of Work: Repaired a window with a broken spring which would not latch. Also repaired a window with a broken seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

don S.
11/2013
1.0
replacement windows
  + -1 more
Nothing to tell but I suspect very unreliable
Description of Work: Came took measurements promised quote and never returned or phoned despite me calling again

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
3.0


John H.
11/2013
5.0
replacement windows
  + -1 more
Cuck was fast and professional. I would recommend.
Description of Work: Installed 11 windows that I suppiled.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

TONEY B.
11/2013
5.0
replacement windows
  + -1 more
responsive when called... showed up for appointment to measure.... called to set time to install and completed the job as expected.
Description of Work: replaced glass in side window of a bay window... lsot the seal and it was fogged up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Marguerite C.
11/2013
5.0
replacement windows
  + -1 more
I decided not to have the work done, but he was supportive of my not doing it! He said it really wasn't necessary, just an esthetic issue; and, if it didn't bother anyone, no need to do anything right now. His responses and the information he gave me indicate that he is very honest and has a lot of integrity, which I thought was worth passing on through Angie's list (not to mention the fact that his estimate was the most reasonable one)!
Description of Work: Gave me an estimate for replacing double pane windows and talked with me about it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

kevin C.
09/2013
5.0
replacement windows
  + -1 more
First he came back and took the measurements. He then came back and replaced the broken pane in about 1 hour. He also worked with me to get here early so I could get to work. He also fixed the lock on the window that had been broken.
Description of Work: replaced a pane in one of my double pane windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Windows & General Home Repair
(removed member name), Though your location is on the edge of my coverage area, I arranged it so it would not be a problem. Your willingness to work with my early morning availability helped make this job possible without issue. I trust I did everything I could to make sure your needs were met. Thanks.

Oleg K.
07/2013
5.0
glass repair, replacement windows
  + 0 more
The process was easy and went smooth. The quality of the job was high and timely. Mr Morris was easy to work with. Will use his service again for future needs.
Description of Work: Took care of three windows that needed glass replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lee V.
06/2013
5.0
glass repair, replacement windows
  + 0 more
The whole process when very well. Chuck Morris was prompt with his estimate and with the repairs and did a very good job. We would most likely hire him again for window repairs.
Description of Work: Replace large tempered glass thermopane window that was broken by a rock or a pellet gun.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$865

BENJAMIN B.
06/2013
5.0
glass repair, replacement windows
  + 0 more
Chuck did a great job and saved me a lot of money compared to what I had been quoted other window replacement contractors.
Description of Work: Replaced broken glass in a window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Powell S.
05/2013
5.0
replacement windows
  + -1 more
Chuck was right on time for the first meeting to discuss and schedule the work. He was also right on time starting the job and finished in one day. The work performed was excellent, exceeding my expectations. He was courteous and professional at all times, knowing exactly what to do and how to do it. .
Description of Work: Replaced one window glass that the seal had failed causing fogging. Also replaced water damaged or rotted wood crown moldings and sills on 5 other windows. Caulked and painted all the replaced wood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Joseph M.
05/2013
4.0
replacement windows
  + -1 more
Chuck brought in the replacement window and replaced the old one in about an hour. Very nice and professional man and the repair cost about 40% less than I had estimated that it would.
Description of Work: Replace broken double-paned window in single sash aluminum frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$120

Terry C.
05/2013
5.0
replacement windows
  + -1 more
We contacted a number of window related contractors to come look at the repair work at our house. One contractor came out, looked at the job, took a few notes and promised an estimate but never got back to us. One person came an hour earlier than he said he would and after spending some time looking at the job told my wife that he just couldn't do our job because we were too far from his home. When we contacted Chuck Morris he came right out when he said he could, even though his address is in Troutman, NC, quite a distance from Harrisburg. He even came back a second time to look at the glass repair that I forgot to ask him about during his initial visit. The work we had done was a small job by most contractor's standards. Mr. Morris is very familiar with how windows are made and installed having worked in that area in the past. He did not try to hard sell us to buy new windows and he did a great job on the actual repair work that took him the better part of one day. He was very neat while executing the repairs, especially on the 2 windows that required new seals. He was able to replace the seals without removing the inside window step, which meant he was able to do that without any damage to the inside walls, a problem we had with a similar repair a number of years ago done by a handy man without the knowledge or skill set to do this type of work. We will certainly call on Mr. Morris in the future if we find ourselves in need of more window work. It was a pleasure to work with a contractor that was knowledgeable about the work, willing to do a small job and did not pressure us to replace instead of repair.
Description of Work: Chuck replaced the glass on one window that had a bad seal. He also did repair work to a large 3 window unit on the front of the house and three smaller windows on the side of our house. Our original windows were 15 years old and we had wood rot on the brick moldings as well as 2 of the window seals and the vertical frames on all of the listed windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$780

Tom G.
04/2013
5.0
replacement windows
  + -1 more
Had to return to touch up some wood damage. Very responsive and reliable.
Description of Work: Replaced two transom glass sealed units provided to me under window warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Nancy R.
01/2013
5.0
replacement windows
  + -1 more
Chuck was on time and completed the job to my satisfaction.
Description of Work: Ooops, soccer ball through window. Chuck came out and measured right away. Took a few days to get glass. He repaired in a flash!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

RICHARD Z.
12/2012
5.0
handyman service, replacement windows
  + 0 more
Golf ball or rock broke one of my large picture windows on the back of my house. I called a couple of places for a quote on replacing it. Chuck came in about a $150 below large competitor. I had used Chuck once before on prior home that needed a repair to some windows before I could sell and was glad that I still had his contact info to get a quote on this job. He took care of measuring the window, ordering the replacement and creating custom frame around it to replace the existing window. When the window arrived it was a perfect fit. It took a couple weeks from ordering to get installed but luckily only the outer pane of the window was broken.
Description of Work: Chuck replaced a large 5 foot by 6 foot double paned picture window on back of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$635

David M.
12/2012
5.0
replacement windows
  + -1 more
Excellent experience. Work was done well when it was promised. Felt very comfortable with Chuck in the house. Nice guy and Charlotte firefighter.
Description of Work: Replace outside window and glass insert on inside door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sara Z.
10/2012
5.0
glass repair, replacement windows
  + 0 more
Even though this was a small job, Chuck treated us as valued customers. He responded right away by phone to discuss what we needed done. We were able to schedule an appointment that was in accordance with our time schedule. He arrived at the scheduled time to measure the glass and returned a few days later to install the new glass. He was prompt, friendly, and professional.
Description of Work: We needed to replace a broken window pane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Contact information

444 Parkertown Rd, Troutman, NC 28166

http://Windowsandgeneralhomerepair.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Glass and Mirrors,
Doors,
Handyman Services,
Finished Carpentry and Woodworking,
Unfinished Carpentry,
Windows - Safety & Security Film,
Deck Maintenance,
Window Cleaning,
Decks and Porches,
Pressure Washing,
Lighting

FAQ

Windows & General Home Repair is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Windows & General Home Repair accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, Windows & General Home Repair offers free project estimates.
Yes, Windows & General Home Repair offers eco-friendly accreditations.
Yes, Windows & General Home Repair offers a 05% senior discount.
Yes, Windows & General Home Repair offers emergency services.
Yes, Windows & General Home Repair offers warranties.
Windows & General Home Repair offers the following services: We fix your window "panes". Tired of old windows that are fogged or don't open? We repair all types of windows. We replace entire windows. General window repairs, full service window work. All types of rot repair. Glass replacement. "My truck is red but my tools are black and yellow"
Heating/AC, plumbing, room additions.

Contact information

444 Parkertown Rd, Troutman, NC 28166

http://Windowsandgeneralhomerepair.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM