We are a true family owned and operated company since 2001 serving the Piedmont Triad. We repair with honesty and integrity and take pride in the work we perform. We offer same day service and competitive pricing. We specialize in repairing and replacing existing garage doors for home owners as well as commercial repairs and replacements. Our product line is very extensive and the quality of our products is second to none. Call us today for a free estimate!
Description of Work: spring replacement on both doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Nancy M.
12/2012
5.0
garage doors
 + -1 more
On time, knowledgable, courteous, helpful. Informed me of watchpoints
Description of Work: Inspected and serviced my garage door. Provided information on upkeep a watchpoints. Very knowlegable and courteous. If I have ANY garage door issues or need a new door,OriginalTriad Door Co will be my first call.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Colin V.
12/2012
5.0
garage doors
 + -1 more
The technician showed up on time. He was friendly and answered all my questions. He also shared other valuable information regarding the maintenance of the springs and rollers. He completed the work in a timely fashion, and I was totally satisfied with the end result.
Description of Work: Replaced all rollers with nylon ball bearing rollers Lubricated hinges, bearings, and springs Checked tension of springs Check spacing of tracks Checked lift cables for wear Showed us how and where to lubricate the parts
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Chris K.
12/2012
5.0
garage doors
 + -1 more
My garage door is about 7 years old and I have never done anything to it. Not oiled it, never reset it, nothing. Changed the batteries in the remote once. It sounded like a tuba player getting run over by a garbage truck when it opened. When I saw the Big Deal offer, I jumped at it. The technician came out to my house in the AM and immediately got to work. He explained the 4 components that periodically need servicing/replacement (door, rollers, spring, motor/opener), reviewed how much they cost on average, and talked about signs that point to them failing. Once he was done, we tested opening and closing the door, and it was much quieter. Things have been working flawlessly since and I will likely use these guys for future repairs.
Description of Work: I purchased the Angie's List "Big Deal" with roller replacement. This is the work that was completed and no additional items were identified as needing replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
David C.
11/2012
5.0
garage doors
 + -1 more
They were here when they said they would be. They gave me a quote for a new door and installed it promptly.
Description of Work: I bought a Big Deal for $99 for Garage Door Tune-up PLUS Roller Replacement. They ended up installing a new garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Robert W.
10/2012
4.0
garage doors
 + -1 more
They informed me that I'm outside their service area.
Description of Work: They informed me that I'm outside their service area.
Rating Category
Rating out of 5
Yes, I recommend this pro
Jean-Yves F.
10/2012
5.0
garage doors
 + -1 more
Everything went well. The contractor explained the advantages and disadvantages of certain products. He also explained how to maintain and what to expect from my doors in the future.
Description of Work: Tune-up of doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Kent E.
10/2012
5.0
garage doors
 + -1 more
Easy process from start to finish. Came on a day that was convenient to me and arrived within the agreed two hour window. Was efficient and professional. Willing to answer questions and give advice. Would deal with again.
Description of Work: Used the Anglie's List special offer. Replaced rollers and inspected garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
mark P.
09/2012
2.0
garage doors
 + -1 more
I was not at all happy with the Angies List Deal or the Original Triad Door Company's way of doing business. I feel it was a total ripoff and I'll never sign up for it again! I paid $65.00 for what was supposed to be $95.00 of service. When the tech totaled up the bill, he only credited me $65.00 towards the total of $246.00. I told him I thought the credit should be $95.00 off the bill since that was what the deal was.He disagreed saying that the $65.00 was the Angies List "prepaid" as it states on my receipt. Prepaid! I could have prepaid anywhere! What happened to my $95.00 of services? I was pretty much stuck at that point and did not feel like continuing to argue the point since the work was already finished and I had a bunch of other things to do that day but I'll never get stuck again with this company or the Angies List Deal. Caveat emptor.
Description of Work: I signed up for the Angies List Deal to have a garage door tune-up which I knew was needed. When the technician came he noticed that one of the springs was broken so I had him replace that also. The WORK was done to my satisfaction and in a timely manner. I have no complaints about the quality of the work .
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$246
Arthur R K.
09/2012
5.0
garage doors
 + -1 more
Walk in the park. Had a comfort level to begin with from Angie's List.
Description of Work: Prompt, professional and thorough work. Garage door now works like new. Would not hesitate to recommend (have recommended to my son-in-law), and plan to use company when next needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Mary K.
09/2012
5.0
garage builders, garage doors
 + 0 more
Everything went well, at estimate done on 8/6/12. Work completed on 9/4/12.
Description of Work: removed two garage doors and replaced with two new ones, also repaired the garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,455
Ronald S.
08/2012
5.0
garage doors
 + -1 more
Good - technician was friendly and helpful and instructed us on how to properly lubricate the door between service calls
Description of Work: Garage door tune up and roller replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Hayden K.
07/2012
5.0
garage doors
 + -1 more
Excellent. This type of service was well-needed & overdue. I particularly appreciated the serviceman's pointing out some problem rollers that could have led to garage door replacement.
Description of Work: Serviceman cleaned & lubricated door, replaced rollers with new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Thomas E.
07/2012
5.0
garage doors
 + -1 more
Outstanding work and glad I called them. Very professional. My door is noticeably quieter going up and down and I have the satisfaction of knowing that the door is good for another couple of years before another checkup might be needed. I'm VERY GLAD I took advantage of the $99 check up and I recommend the check up and HIGHLY RECOMMEND "ORIGINAL TRIAD DOOR COMPANY, INC"
Description of Work: I bought the Angie's List "Garage Door Tune-Up" and glad I did.The technician showed up on time and performed the following:- Thorough visual inspection of garage door- Replaced all my worn out steel (noisy and squeaky) rollers for high grade nylon (ball bearing) rollers- Check up/down tension settings on door opener motor- Check and lubricated the four door high tension springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Cliff S.
07/2012
5.0
garage doors
 + -1 more
From start to finish Kenneth was a pleasure to work with. He was very professional and didn't try to oversell me on anything. He could have tried to sell me a new garage door opener but told me mine was fine and all it needed was to be greased up. He showed up on time and didn't mind me hanging around while he worked. The garage door and brick molding looked great and the door is a lot quieter now. I will be calling him back when my now 16 year old garage door opener eventually dies.
Description of Work: Our old wooden garage door that was dry rotted was replaced with an insulated metal door, including new rollers, brackets, track, and weatherstripping. The brick molding on each side was also replaced. Our existing garage door opener was greased up to ensure optimal performance and extend life of motor. Hauling off the old door was also included.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$930
Gordon S.
05/2012
5.0
garage builders
 + -1 more
GREAT !!! I think you would be very pleased with his work and prices. Oh, he is very pleasant to talk with too !
Description of Work: Kenneth Humphrey is a QUALITY business man ! Arrived on quoted time, told me what I "needed" to have repaired and why.Works very fast and efficient .. how rare is that?Prices are what I expected ....Bottom line .. I'm very pleased .. would / will call on him again if needed and will pass along his business cards to neighbors.He suggested that unless I "DRIVE THROUGH" the garage door .. more than likely, he will not be back.Oh, I forgot to mention that a baby would sleep through the garage door opening now ... SWEET !!Happy customer here in Greensboro! Gordon
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Cynthia B J.
03/2012
5.0
garage doors
 + -1 more
Very informatiive! I never knew there was so much to learn about a garage door! He was on time and did a grest job, he replaced the wheels and oiled everything, he readjusted my garage door openers and gave me pointers on what to look for in case the door has a future problem. The door runs much quieter now.
Description of Work: Replaced wheels Oiled all the parts Etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Elizabeth T.
02/2012
5.0
garage doors
 + -1 more
They were communicative and cordial, and did a really good job. They are awesome.
Description of Work: This company came to my home and fixed our garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jennifer G.
02/2012
5.0
garage doors
 + -1 more
Well... we had driven through our automatic garage door and replaced it with an old door we found on Craig's list for free. It wasn't the right size so it hardly went up and down. Completely frustrated, and covered in grease, we checked Angie's list on the suggestion of a friend. Angie found us Original Triad Door Company. The young man was on time and extremely polite, wasted no time, told no lies, did what he could with the mess we game him and exceed our expectation. Excellent job!
Description of Work: Adjusted coils and pulleys, lubricated what needed it and overall made the door 100% better. On Time. Honest and candid. Extremely polite and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
mary C.
02/2012
5.0
awnings
 + -1 more
It went very well, I got what I expected.
Description of Work: Kenneth came out and did an estimate for a Sunsetter awning, helped me pick out the fabric and told me about how long it would take to arrive. He called as soon as it arrived ( just a few days later) and installed it the next day. He did a great job and I am very happy with my choice of Sunsetter and with Triad Original Door Company.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Martha G.
10/2011
4.0
doors, garage doors
 + 0 more
Well, there was some miscommunication in the beginning, but Ken stuck with us and got the job done. We were both a little upset with each other, but in the end, it all worked out. We're happy with the job and with Ken. We won't hesitate to call him again. (He says he'll answer.)
Description of Work: We had closers added to 2 doors. We had several locksets replaced and rekeyed. We had door sweeps replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Jennifer C.
05/2011
5.0
garage doors
 + -1 more
Our garage door stopped opening as the weather got colder. Even though it was an icy morning, Kenneth came out, fixed the problem and checked out/tuned up everything else about the garage door. He was extremely professional and polite. I would not hesitate to use Triad Door in the future and I highly recommend them!
Description of Work: Fixed garage door motor system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jim C.
04/2011
5.0
garage doors
 + -1 more
They were professional, knowledgeable, friendly, and their pricing was good. They were responsive and came out right away. We gave a time frame for them to come and they came within that time frame. The old pulleys that had been in for at least 20 years were covering the door to not rise smoothly. They put in high quality materials and I would use them again without thinking twice.
Description of Work: I used Original Triad Door Company Inc around 3 weeks ago and they replaced 2 panels, readjusted the doors and installed some new pulleys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Rozita G.
01/2011
5.0
garage doors
 + -1 more
It was an excellent experience. They were very friendly.
Description of Work: They installed a new garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,300
08/2006
5.0
garage builders
 + -1 more
IT LOOKS EXACTLY THE WAY WE WANTED IT TO, AND WE HAVE BEEN VERY SATISFIED. THEIR WORKERS ARE VERY PROFESSIONAL AND GOT THE JOB DONE THE RIGHT WAY. THEY DID A GREAT JOB WITH THE GARAGE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors,
Awnings,
Garage and Shed Building
FAQ
Original Triad Door Co Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: Closed
Original Triad Door Co Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Original Triad Door Co Inc offers free project estimates.
Yes, Original Triad Door Co Inc offers eco-friendly accreditations.
No, Original Triad Door Co Inc does not offer a senior discount.
No, Original Triad Door Co Inc does not offer emergency services.
Yes, Original Triad Door Co Inc offers warranties.
Original Triad Door Co Inc offers the following services: Commercial & Residential - Garage Door Repairs, Sales, & Installation, Commercial Steel Entry Doors, Aluminum Storefront Door Repairs, & SunSetter Awnings.