Call Mr Fixit

Dennis and his crew did an excellent job! I placed a call, received a response within 24 hours and had an estimate on that same day. I was given the start day and a time of 8:00 a.m. They were on time and ready to go. The entire crew was professional and friendly throughout the job. They were very clean and took great care to sweep, use the shop-vac and this was after completing covering everything that would be in the work area. The job took one day of prep and one to finish for just a couple of hours each day. The ceilings look great and two do not require painting. One room had more severe water damage, so I will have that painted. This was a great experience and I will call them for future projects.

I contacted Mr Fixit and he came by our home and went up in the atttic to inspect it. He told me that he didn't see any signs of a active or old leak. We had been told by some other handyman that we had a opening in the roof that was probably responsible for the leak. We haven't notice any additional signs of a leak and came to the conclusion that the leak was due to debris that was stuck between the gables of the roof. He saved us money and time which we do appreciate.

Mr. Fixit was polite and professional during the entire conversation. He took the time to explain the the process that would be required to go through to do the work I asked about. I was up front about my budget and he was up front about the actual cost. We both agreed that it was not a project that could be undertaken at this time. I appreciate his honesty and for not wasting his time or mine.

My experience with them was very good. They were on time. The work was good and they cleaned up after themselves. I was very well pleased with what they did. The price was a little bit high, but still at the same time they did a good, quality service. I furnished the shingles on the storage building.

The entire story of this contractor can be told by looking at the amount of work I had done and the price. But if you want a longer answer...when I called to set up the appointment, I asked if there would be a surcharge for a Saturday appointment or if there was a trip fee and was told no. I also talked about the work I needed done and asked for an estimate. He said he couldn't give me an estimate due to the possibility of work becoming more complex than expected, but said they were very "reasonable". Hmmm, should have been my second clue (first was how the phone was answered). On Saturday they showed up on time, but there were two men instead of one. I assumed they were training someone, since the second guy basically just watched the first guy work--who knows. The men were nice enough, though I'm not convinced they were licensed electricians based on their behavior (an issue I specifically asked about and was told the man being sent was)--the second guy definitely wasn't. The biggest problem though was the amount of time it took to do the work. I just needed them to pull out a couple outlet boxes which had been set too deep (didn't happen-they opened them up and said it couldn't be done), change out a GFCI, figure out what a mystery switch was for, and change the polarity of an outlet. The mystery switch in particular turned out to be a huge time black hole. It took about 15 minutes for them to figure out that the switch was wired so that it would be "on" all the time and that when it was "off" it would shut off the electricity to half the house--cool, good information. I told them to just leave it wired the way it was originally. End of discussion, right? No. 10 minutes later they are still messing with the switch. I told them again not to leave it the way it was, to just put it back together and finish up the other work. Seven minutes later, repeat of prior experience. 20 minutes later, I see them--both--still messing with other switches and ask what they were doing. They said they were trying to figure out why that mystery switch was wired that way. Professional curiosity is one thing, but not on MY dime. The other big time black hole was a trip to Lowes to get a GFCI. You would think that licensed electricians would carry a GFCI in their truck, esp. if they had been told this was one of the jobs they were going to be doing. And if they don't have one, you wouldn't be charged for them to go get basic supplies. I mean painter don't show up to the job without paint brushes and then expect you to pay for their time while they run to the store, do they? But not only was I charged for this "errand", they were gone for over an hour, when Lowes was 5 minutes away. Breakfast was on my time apparently. And when I got the bill (initially $210) and complained the owner got quite nasty, saying I should have been "grateful" that they came out on a Saturday at all!!! I refused to back down, and pointed out the amount of work that was actually completed vs the price and his original statement that there wouldn't be a surcharge for a Saturday, and that if he wanted to train a second guy or have his men take a breakfast break, he needed to do it on his time, not mine. Eventually he dropped the cost by $55, but he was VERY unprofessional about it. This was definitely not a provider I would recommend. Oh and to top it ALL off. They installed some bizarre GFCI the likes of which I've never seen before and did not leave the instructions. Now the blasted thing is tripped or doing some strange automated monthly test, and I can't use the outlet at all. To sum it all up...whatever you do, DON'T call Mr. Fix-it.

My time line was very short, because I was moving and had contracted renters scheduled to move in. They were very prompt and made effort to fit my project into their schedule. The work was completed on time as promised and it was completed in a very professional manner. I will Call Mr Fixit again!

Denis, AKA Mr. Fix it ,was a very nice man. He was prompt. However, I do not feel like I not get my money's worth. The columns on the porch had to basically be rebuilt.. This appeared to be impossible as the wood they cut did not match the size of the columns and it looked like they used a hack saw without sanding, very rough edges. They also left paint on my porch and trees, not to mention cigarette butts and tools in my yard. I was so disappointed, my husband called from Afghanistan to speak to Mr. Fix it. Denis did go back and remove some paint and tried to even some of the railings that were uneven. According to him, the wood (which was re-used by the way) was not even. I'm not sure why it cost so much when they had to purchase very little material and the craftmanship was awful. I thought by paying a little more, I would get better quality..I was wrong. The workers were not professional and took no pride in their work. Because they also repaired some rotted wood around the gutter, I did not give them an F. I was very disappointed and will not recommend or use this company again. Yes, and the great thing about reciepts and pictures are that they last forever!

Dennis showed up a day early after I emailed him which was extremely convienient for me. He was very professional, polite and respectful. But that's where all the good comments stop. I had him look at fixing some wood rot around my two sliding glass doors on the upper lever, rear deck. Immediately he says it's going to cost $1200 just to remove the doors and put them back in. That's before he does any repair work! Then he couldn't give me a quote until he took the doors out, but did say it wouldn't be more that $2500! I asked him if I would take the doors out myself, would that have change the price and Dennis said that's easy and won't change anything. Needless to say, I was looking at my watch for the second guy (Brian, with Home Improvement Solutions) to show up. Brian did the job for $420! A huge difference in price! I won't be calling Mr. Fixit for anything ever again, no matter how polite and professional Dennis is!

I cant say enough abou Dennis and his team. Always on tIme, and allways cleaned up at the end of the day, and also both times I have used Mr. fix it they have finished early with the project. The second time I used Mr. fix it was on a different house and the transformation was incredible! Night and day! I would highly recommend Dennis and his team to anyone looking to have quality work done to your home that will last a life time Cindy Rhodes

I never received a return call or email.

They did a great job, arrived on time, cleaned up after themselves,\ would use then again and would highly recommend them

Dennis arrived exactly when he said he would and did an excellent job doing all repairs. He was professional and honest... I even felt comfortable giving him a key so he could work while I was not at home. Him being a retired Army Sergeant Major, he also gave career advice free of charge! I highly recommend him.

Dennis and his electrician, Scott came over, spent two hours figuring out and fixing our electrical wiring problem. They were nice, personable, cleaned up their mess. They explained what the problem was and how they were fixing it. The house belongs to our son, who is a recovering wounded warrior, my husband and I are staying with him right now to help him out. Dennis is retired military. When he handed me the bill, it had a zero balance with a note that read, "Good luck to you Soldier!" He shook our son's hand, thanked him for his service.

We love 4+ hours away from the job and one of us celebrated an 85th birthday (with lots of family coming) immediately as the job was over so we were limited to the trips we could make back and forth. Dennis met us initially on the date and time agreed on. We discussed the job and made a plan. He gave us an estimate within a few days. The job started on the date we had agreed on and took seven days. We came on the first day to give him a key and were not present for the rest of the work. We communicated mainly by e-mail and the occasional phone call. We did have one communication problem regarding the height of the vanity mirror which we were unhappy about. Dennis returned on a day we could come back and not only fixed the height of the mirror but fixed our garbage disposal at no additional charge. We were very happy with the way the job turned out.

He arrived on time, is reliable and trustworthy. He is even good with babies and dogs. They do the work quickly and clean up after themselves. Don't go anywhere else! He is worth the money and takes pride in his work.

He called me right back when I did an inquiry through Angie’s List. He was prompt and he scheduled the estimate very quickly. His estimate seemed reasonable. He did well. He was running slightly behind, but he called and let me know.

I got a return call from Mr. Fixit the day after I contacted him (in fairness, I called at about 5:30pm), and he was out in 2 days to give me an estimate. He called me back the same day to say that his crew would be able to come out and do the work the next morning at 8am. True to his word, his guys were pulling up outside the house at 7:50, and they had the work done by 11. OVerall, it was a good experience, and I am going to call him again to have some other work done inside the house.

I was overall very satisfied with their work, and would use them again. This company is somewhat busy and it took a while to get the work scheduled, but when they began, they worked straight through and finished in the estimated number of days. The work was of good quality, they made sure they understood what I wanted, and called to ask questions and confirm when they had questions. The men who performed the work were very friendly in a professional manner, and they left my house neater than they found it. The company is expensive and the cost went higher than estimated. However, I have no issues with the quality of the work done, and I am satisfied that they did all they could to avoid over charging me, as well as finding & suggesting more economical solutions where possible.

I made initial contact with the owner, Dennis, and he was very pleasant and informative. The next day he arrived and ready to go to work...however I thought I was about to be taped in an episode of the Discovery Channel's "Duck Dynasty'! The "Beards" had arrived, Scotty and Mike, but Dennis had a ways to go on his beard,lol. They accessed my current situation and wasted no time in tackling the problem areas I had. They were very polite, professional, and pretty personable...by mid afternoon my job was completed. I was disappointed that it wasn't the 'Duck Dynasty', and I would not be on TV...but very pleased with their work...if they ever run out of work, they may have another calling for TV. lol I really liked the guys and would not hesitate to call them again.

Our back deck with surrounding built-in benches was completely replaced with absolutely beautiful planks. The work was actually begun a day before we had been told to expect it to begin, which was great! We had expected the wood to be dropped off on one day, then the work to begin the following day, but the rebuild started the same day. The craftsmen were efficient and also finished far ahead of when we thought they would. The cleanup was good, and the completed project looked beautiful, but in less than a year, the planks began to warp and my husband had to replace one which had warped and lifted to the point of being dangerous. We also did not expect the planks to weather and need refinishing in less than a year's time.

This is a great company - had no problems and did the work requested.

Dennis promptly returned my initial phone call and we were able to setup a walk through estimate within a couple of days. It took a week from start to finish however most of it was due to rain. Dennis is very knowledgeable and it was very convenient to be able to have the wide range of services done by one person/company. His price was a little higher than I originally expected but in the end it was worth the cost because of convenience and quality of work. The pressure washing made a huge difference, especially on the patio however there were some missed spots on the side of the house that was hard to reach. The paint on the porch turned out really nice. Before they began Dennis called to double-check the paint color because I ended up buying the wrong color. He made a run to Lowes, found the correct color and saved me some time and money. The 2 air conditioning units were installed in old windows and had been in place for so long that there was a gap between the window and sill that he fixed. I couldn't see the caulk or where the repairs were made the job was so well done. I wasn't happy with the paint job on the window sill however Dennis easily fixed this when he came back to the house. The workmen also left all their trash behind which I had to clean up. I called Dennis and he apologized and ensured that when they came back to the house to finish the work that I was completely happy before he left. The window sills were repainted and areas where the house needed to be rewashed were done. All in all I was happy with the quality of work and especially happy that Dennis wanted to make sure I was completely satisfied and that I got my money's worth. I will use his services again at my home if/when I need it.

I installed drywall into an unfinished attic space. When I was done, i discovered that the electrical outlets were set too far back in the wall. I contacted 'Call Mr. Fixit' at 9:34 on the morning of the 16th to have him stop by and take a look at the problem. He said that he was already in Fayetteville on another job but would stop by that afternoon. He arrived quicker than I expected (around 11:00), took a look at the outlets and told me he could have it done that day. Dennis called a pair of his workers and while we waited for them, I showed him the loose wall sconce and the rotted garage door trim to get an estimate on those projects. He not only gave me the estimate, he told me that he could complete the other two jobs while they were fixing the electrical outlets. His workers arrived, were friendly and job focused. Dennis and his crew got to work and were finished with all three jobs by 3:00. I was very happy with the fast response and quality of their work. The call Mr. Fixit extremely professional. Dennis even took the time to show me how to produce smoother seams when 'mudding' the seams between sheets of drywall for sharper looking walls. Overall, it was a great experience and I would use this company again.

Mr. Fix It came to take a look at my bathtub tile project right on time. He came shortly after my initial call. After we chatted about how I wanted the finished project to look, he made professional suggestions that I was COMPLETELY unaware of. Once i had made my decision, he explained in detail how the project would go. Step by step and why each step was necessary. This was VERY comforting to me as I am a layman trying to save face with the hubby. (The last home improvement project he left me in charge of didn't go as planned at all!!!) Once all was settled on, Mr. Dennis scheduled around MY TIME (very important as we just had twin baby girls) when the project would begin. His team was nothing short of true professionals! I received courtesy calls reminding me of our scheduled appointment and while in my home working they were such gentlemen! Again, with new twins in the home, they were as kind and quiet as a family friend! All of Mr. Fix It's team !! The project was also completed sooner then scheduled! Mr. Dennis checked in with me a few days later to assure I was happy with the end results. THANK YOU MR. FIX IT for helping me save face with the hubby! I know have that "go to guy" for all our future home projects!!

IF YOU LIKE COMPANIES THAT ONLY DO ESTIMATES BY PHONE THEN THIS ONE IS FOR YOU, AS MR FIXIT STATES "TRUCKS DO NOT RUN ON AIR" SO $425 FOR A ROOF LEAK WITHOUT EVEN SEEING THE LEAK. I ASKED "WHAT IF ONLY CAULKING WAS NEEDED" MR FIX IT SAID "DO IT YOURSELF". OF COURSE THIS IS JUST MY EXPERIENCE BY EMAIL, GLAD I DID NOT MAKE THE NEXT MOVE.