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STOUT HEATING & AIR COND INC

Heating and Air Conditioning

About us

Stout Heating and Air Conditioning is your source for indoor comfort solutions. We offer a full range of air conditioning products and services, outstanding on-time service and repairs, knowledgeable replacement advice, and quality new installations. We work hard to exceed our customers' expectations, and have served thousands of residential and commercial customers for many years. Stout's employee staff consists of installation technicians, service technicians, and well-informed office staff. All of our installation and service technicians are factory trained, which ensures trouble-free, white glove clean installations. Clean cut, courteous, uniformed technicians that are on call 24 hours per day. Modern radio dispatched fleet for quick response. We have been in business since 1984 doing residential and commercial service and installations. We have 17 employees and we are a Trane TCS dealer. Call about financing!

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.841 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
12%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-41 of 41 reviews

Sharon D.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new HTG & A/C and a whole house air cleaner |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Response from STOUT HEATING & AIR COND INC
Thank you for being our client.

Jeff B.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They have always been helpful, punctual and professional for scheduled visits and for most unscheduled calls. There was some grumbling at my last call (around midnight), but my AC was working again in less than two hours. I have a service contract with Stout, which is perhaps the best testimonial; I don't enter into those agreements with a company I don't like or trust.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Sharon D.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new Trane htg/ac unit |Showed up on time |completed installation and cleaned up in timely manner |professional job |thoroughly answered all questions | |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Richard P.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 1/4 year service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Bill O.
03/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced our AC/Heating systems for upstairs and downstairs. They did a great job and were on time. It took a while to get them installed as it was in the middle of the heat/hot summer when we decided to install.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Robert H.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced a furnace. Very professional guy responded. Very pleased with service. Have used Stout's for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from STOUT HEATING & AIR COND INC
[member name remove], thank you for being our client. Mark Stout

Kellie H. M.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Stout Heating and Air is always punctual, professional, and responsive. I have used them several times, and have nothing bad to say.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy D.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Stout Heating and Air serviced our HVAC unit. Our neighbors shot BB gun pellets into the system, disrupting service. Stout came out hype same day we called and quickly fixed our system. Very pleased with everything.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from STOUT HEATING & AIR COND INC
Wendy, thank you for being our client. Mark Stout

John R.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had both upstairs and downstairs units replaced. Stout Heating and Air does quality work at a good price. I enjoyed working with them on this project. I would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from STOUT HEATING & AIR COND INC
Thanks, for being our client John, let us know anytime we can help. Thanks Mark Stout

Debra B.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The gentleman finished the job promptly, explained what needed to be done and finished the job quickly. He left no mess behind and we discussed a potential future project. Time, family, and always the usual issue of funds come into question when trying to complete multiple projects in the same timeframe. |I will call the company again if/when needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kellie H. M.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have used Stout Heating and Air several times over the years. Everything from checking my furnace, to cleaning the furnace, to giving me quotes on future projects, etc. They are easy to work with, professional, punctual, and do good work. They are a bit pricey, but I suppose you get what you pay for.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Antonio R.
04/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed a heat pump/AC unit, and coolant.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jeff B.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have regularly been impressed by Stout. This most recent routine maintenance appointment also uncovered a capacitor problem, hence the cost -- normally a routine maintenance is less than half that amount. Last year, a circuit board in our heat pump/AC system died when a bug fried itself on a very hot Labor Day. The technician did not have a replacement board on hand but made a temporary fix that allowed us to have cool air in our house until the next day, when he arrived bright and early to finish the work. Their prices are fair; they come on time, and their staff is very professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from STOUT HEATING & AIR COND INC
Thank you for being our client, and thanks for the kind words. Call us any time we can help. Thanks Mark Stout

John R.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I used STOUT HEATING AND AIR COND INC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,108

Carol R.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They have done work for our home and business for many years as well as providing the heat pumps for some vacation property. All answers are excellent and I know this is a company commited to the long term since Mr, Stout's son joined the firm after college.
Rating CategoryRating out of 5
Yes, I recommend this pro

Margaret R.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: general maintenance, check fluids, replace filters. A++++ for this company. met all of our needs efficiently
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

4243 S MAIN ST, Salisbury, NC 28147

http://www.stoutheatingandair.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

STOUT HEATING & AIR COND INC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

STOUT HEATING & AIR COND INC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, STOUT HEATING & AIR COND INC does not offer free project estimates.
No, STOUT HEATING & AIR COND INC does not offer eco-friendly accreditations.
No, STOUT HEATING & AIR COND INC does not offer a senior discount.
Yes, STOUT HEATING & AIR COND INC offers emergency services.
No, STOUT HEATING & AIR COND INC does not offer warranties.
STOUT HEATING & AIR COND INC offers the following services: Heating & Air Conditioning.

Contact information

4243 S MAIN ST, Salisbury, NC 28147

http://www.stoutheatingandair.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed