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Yellow Dot Heating & Air Conditioning

Heating and Air Conditioning, Natural Gas Lines, General Remodeling,

About us

Your Trusted HVAC Contractors for Air Conditioning & Heating Repair & Electrical in North Carolina! For more than ten years, Yellow Dot Heating, Air Conditioning and Electrical has been one of the area’s largest heating and cooling hvac contractors. We strive to provide Triangle home and business owners with top-of-the-line emergency hvac services, emergency hvac repair, sales, and support for the most popular heating and cooling system brands on the market. We know what it takes to provide quality HVAC service and installation to our customers. We are based in Raleigh, North Carolina and also serve the areas of Durham, Cary, Chapel Hill, Apex, Hillsborough, Garner, Wake Forest, Holly Springs, Morrisville, Knightsdale, Zebulon, Clayton, Fuquay-Varina, Wake County, Durham County and more.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial AC Services. Residential & Commercial Heating Services.

Services we don't offer

Plumbing & Electrical.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7314 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
7%
3
5%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 251-275 of 314 reviews

Richard K.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Rob L.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Benjamin F.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Jim H.
01/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Christopher R.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The date of service was 10/2/2015 and the cost of service was $130.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Chadd P.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

carl H.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

JENNIFER M.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Air conditioning unit capacitor failed. Came within 36 hours of call for service and listened to my description of issue then fixed the situation in very short order. Great technician, straight forward and honest with no attempt to up-sell me on other services. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

James B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

mary M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Diagnosed and replaced air conditioner, furnace. They we always on time, very professional, and perform great work. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

meera K.
06/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0


FRED M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shirley S.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced all the ducts under my house, and a few things regarding my air-conditioning/heating unit. |I'm not sure of the exact date of service, but they are the BEST. Their cost was among the lowest of all the people that I interviewed. Plus they stick to the facts and don't try to sell you other things. That to me was a big selling point.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rae J.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mark M.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Good service.
Description of Work: Identified and replaced a failing heat pump fan motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

karen D.
02/2015
5.0
remodeling, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: We replaced our 19 year old Carrier with a new 3 zone Carrier. We had a basement zone added, and split our house into 2 separate zones. All of the duct work was replace with new lower profile duct work prior to finishing our unfinished basement. The majority of the work was completed over 2 days, with us being without heat for only 1 night, which was tolerable. The reason I gave a B rating of responsiveness, was that the job was completed while we were at work on a Friday night. We came home to a new thermostat that was complicated to use, and we received no instruction on it, nor was any manual left for us to figure it out. |It took Yellow Dot until the following Wednesday to send someone to send someone. The thermostat was supposed to have been moved, and that took an additional 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$23,000

Response from Yellow Dot Heating & Air Conditioning
[name removed], I do apologize about the thermostat issues. I have reviewed the job folder and seen where the crew left the manual with the contractor and where there was confusion with the new location of the thermostat. There is no excuse for any of this, it is our responsibility to make sure that you the homeowner is satisfied at the end of the job. I have reviewed our response time with our staff and our failure with handling this situation and if there is anything I can do for you just give me call. Matt 919-754-8686

Samuel H.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
good
Description of Work: ac repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy D.
01/2015
5.0
remodeling, home builders, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: They changed my one zone HVAC system into a two zone system to increase the heat to my upstairs bonus room by adding dampers. They had two levels of more experienced service men come to ensure that it was working correctly on two spearate occasions. Very pleased with their attention to detail. very pleasant to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Richard W.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My furnace died during very cold weather. Yellow Dot responded immediately, ordered the unit, pulled the permits and performed a difficult installation exactly as promised at the estimated cost. Their approach was very professional but also personal. The price was lower than another estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Karen D.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Yellow Dot actually installed the HVAC system in my home that was built in 2010/2011. I moved into the home in June 2013. Not counting a service call that the previous owner spent just before she moved in May 2013 ($900), I've had to have two motors replaced (August 2013 and September 2014) and was told at my fall inspection that there is a leak in the system that needs to be addressed. I don't know if any other work was done prior to May 2013. Yellow Dot has been courteous and helpful when I've needed them, but nobody seems to want to acknowledge the fact that an awful lot of things have gone wrong with my HVAC in 4-1/2 years. Is my system a lemon? Should I continue to use them? I don't honestly know. Again, I'm not complaining about their work - I just wish they'd take more time to listen to their customers.......

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Anthony R.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$99

Nancy C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
no further contact
Description of Work: I never made an appointment no harm no foul
Rating CategoryRating out of 5
$99

Donna F.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Pre season inspection of heating pump system. Technician provided verbal report, with thorough explanation of issues, and pricing, if selected to have work done later time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

John M.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2400 Sumner Blvd, Raleigh, NC 27616

http://www.ydhvac.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Natural Gas Lines,
General Remodeling,
Gas Logs,
Plumbing,
Electrical

FAQ

Yellow Dot Heating & Air Conditioning is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

Yellow Dot Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Yellow Dot Heating & Air Conditioning does not offer free project estimates.
Yes, Yellow Dot Heating & Air Conditioning offers eco-friendly accreditations.
No, Yellow Dot Heating & Air Conditioning does not offer a senior discount.
Yes, Yellow Dot Heating & Air Conditioning offers emergency services.
Yes, Yellow Dot Heating & Air Conditioning offers warranties.
Yellow Dot Heating & Air Conditioning offers the following services: Residential & Commercial AC Services. Residential & Commercial Heating Services.
Plumbing & Electrical.

Contact information

2400 Sumner Blvd, Raleigh, NC 27616

http://www.ydhvac.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM