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Yellow Dot Heating & Air Conditioning

Heating and Air Conditioning, Natural Gas Lines, General Remodeling,

About us

Your Trusted HVAC Contractors for Air Conditioning & Heating Repair & Electrical in North Carolina! For more than ten years, Yellow Dot Heating, Air Conditioning and Electrical has been one of the area’s largest heating and cooling hvac contractors. We strive to provide Triangle home and business owners with top-of-the-line emergency hvac services, emergency hvac repair, sales, and support for the most popular heating and cooling system brands on the market. We know what it takes to provide quality HVAC service and installation to our customers. We are based in Raleigh, North Carolina and also serve the areas of Durham, Cary, Chapel Hill, Apex, Hillsborough, Garner, Wake Forest, Holly Springs, Morrisville, Knightsdale, Zebulon, Clayton, Fuquay-Varina, Wake County, Durham County and more.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial AC Services. Residential & Commercial Heating Services.

Services we don't offer

Plumbing & Electrical.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7314 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
7%
3
5%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 301-314 of 314 reviews

Todd J.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Smooth
Description of Work: A/C drain pipe broke in attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kelly J.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We purchased an Angie's list deal for heating and air tune up. They were prompt and courteous. They found a major issue with out system. The technician showed me the issue and have me options to keep my old system working without spending a lot of money. I really

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Tim G.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Great Experience.
Description of Work: Bought the $99.00 HVAC checkup with refrigerant if needed. Our technician explained everything as he went and even explained how to properly set our dampers. Everything was great. Do not hesitate to use this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tatia A.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Performed work as promised
Description of Work: Performed system maintenance check and leak search;replaced refrigerant.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kim J.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Overall excellent!
Description of Work: Great service. Technician professional and knocked and took his shoes off each time he came inside. Did inspection/cleaning. Recommend Yellow dot.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tim H.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
It went fine.
Description of Work: Service guy came on time, checked out the AC system, replaced a part, and it ran fine all summer. He also checked out the furnace earlier. It was done on a $99 deal they sponsored. He was polite and professiona.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

kevin L.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
as above
Description of Work: My home just turned five years old, and several of the homes around me have had their A/C systems fail and require replacement, at a cost of thousands to the homeowner. This got me wondering if I had a ticking money bomb next to my house! I decided to have my a/c units serviced to get an idea of their condition. I called gold dot based largely on Angie's list reviews, and I've seen the truck out on my street a few times as well. A neighbor gave them a thumbs up too. I found them to be prompt, thorough, and very professional. The technician was at my house for about 2hrs. He very thoroughly cleaned & inspected each unit outside, as well as coming inside to inspect the air handler on the third floor. He advised me that the capacitors I had were working within acceptable limits, but warned me that they would likely require replacement within a year or two. He said that they would reevaluate on their next visit. I had originally contacted them on the Angie's list $99 special, which was per unit (suprise!) but made sense to me given it was twice the work for them. The technician wound up selling me a $249 annual contract, which would include them coming back out next season. This seemed like a great value, so I went for it and look forward to having them back out to service my a/c next season. If you do have gold dot come out, ask about the annual contract when making the appointment. I thought this represented the best value, as it gets you 2 visits. I believe there was some sort of discount if you wind up calling them for an emergency call as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kirby K.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Typical service call.
Description of Work: Performed a service on both systems (heat pump up and regular down). The heat pump needed a new capacitor which he replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Steve F.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
OK
Description of Work: replaced compressor on partial warranty

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Judy M.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Description of Work: We had Red Dot scheduled to come and inspect/clean our two airconditioning systems. As luck would have it, one of them quit working before that date. I called and they had someone come that day which really impressed me. The guy was polite, businesslike and got things running again in short order. None of this "well I have to order the parts" stuff which I've experienced in the past. I really don't know if they are unusually expensive. I'm guessing they are fair and this kind of repair is never cheap! I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joseph B.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Excellent
Description of Work: The $234.00 is the cost for our annual service contract each year.Yellow Dot services our heating and air twice a year; once in spring and once in fall. We have been with them for a few years and are very pleased in every way with both the regular service and extra repair work that has be done as needed. Today they came out to repair the ac unit which had slid off level and was drainig incorrectly. The unit is located in a crawl space under our house and is not easy to access. They showed up on time and did a thorough job in a timely manner. The best part was they did not charge me because we are such regular good customers. The regular price would have been $216.75How often do you experience that these days? Not much.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Response from Yellow Dot Heating & Air Conditioning
Member, thank you for the postive review, I'm glad we were able to get you squared away!

Richard H.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very good.
Description of Work: Our upstairs AC unit died so we had Yellow Dot come to provide an estimate. Tom, the sales tech who came to assess our needs, was a true professional. He spent almost an hour assessing the dimensions and other house characteristics, and then spent another hour doing the detailed load plan for the area. I ended up going with the same people who installed and have been servicing our downstairs unit based on price and incumbency, but I would have had no reservations going with Yellow Dot if things had not been as favorable with my prior company. I did a lot of research not only about the equipment, but also about what makes a good HVAC company - Tom clicked all the items that were recommended to ensure you get a quality company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

James C.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
it was great overall
Description of Work: the experience was delightful

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha D.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
Great, real customer service!
Description of Work: Yellow Dot installed my new AC May/2010. This summer I started getting a leak in my bathroom ceiling. It was determined to be coming from the AC unit in my attic. They spent 2 hours figuring out the problem and devising a solution. They then came back and fixed it AND hired someone to repair my bathroom ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2400 Sumner Blvd, Raleigh, NC 27616

http://www.ydhvac.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Natural Gas Lines,
General Remodeling,
Gas Logs,
Plumbing,
Electrical

FAQ

Yellow Dot Heating & Air Conditioning is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

Yellow Dot Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Yellow Dot Heating & Air Conditioning does not offer free project estimates.
Yes, Yellow Dot Heating & Air Conditioning offers eco-friendly accreditations.
No, Yellow Dot Heating & Air Conditioning does not offer a senior discount.
Yes, Yellow Dot Heating & Air Conditioning offers emergency services.
Yes, Yellow Dot Heating & Air Conditioning offers warranties.
Yellow Dot Heating & Air Conditioning offers the following services: Residential & Commercial AC Services. Residential & Commercial Heating Services.
Plumbing & Electrical.

Contact information

2400 Sumner Blvd, Raleigh, NC 27616

http://www.ydhvac.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM