Two Men And A Truck

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Showed up right on time and did an excellent job. Sent three guys who worked quickly but with a lot of care. Everything was wrapped and secured well. The guys kept moving at a quick pace. They were very respectful and polite. Upon arrival at the destination they quickly unloaded the truck and took time to reassemble beds and place furniture and boxes exactly were we asked. Entire move took only a little over 4 hours.

This was not that big of a move, but it turned out well. This company did a great job. They were very professional. As far as taking care of my stuff, they did not break anything. The price they charged me was very good. They were also very thorough. They showed up on time and they were quick to get us in the new house.

I had someone come to give a estimate. He said they wouldn't move my computer equipment. I asked if I should put more of my things in my Pod, "No,they could make two trips, if needed". When the movers came, after the Pod was gone, they refused to move any of my art on my walls, and many other things. While he had promised if it didn't all fit, they would make two trips, the men refused to do it. I had to pay someone the next day to go back and get everything they refused to move. I said had they told me earlier I could have put all those things in the POD, he 'apologized'. When I said we needed to talk and they needed to pay my neighbor for the damage to his lawn and the damage to my things before I paid them, he started screaming at me. I did pay them a few days later. They never settled on my damages. The estimator lied about what they wouldn't move, I had to argue with the men to get them to take the things that wouldn't fit in my car. I would avoid them at all costs.

We had used this company for a previous move and had been happy with service so we decided to use again. This time I don't think one piece of furniture was left undamaged. Damaged..dresser and 2 night stands all have serious chips where wood is pulled away, 4 things were stacked on top of my sectional so the chaise lounge ended up poking a hole in the couch, etc. etc. Plenty of blankets were provided. Upon seeing the last straw which was the hole punched in the couch we called the company. They would not take responsibility and gave us the run around about them not being responsible. We asked for the owner to call us back the next day and never received a call. GREAT CUSTOMER SERVICE FOLKS. I would stay away from them because what makes a company great is how they deal with challenges. I give them an 'F' in that department. Too bad, first experience was a good one.

THEY DAMAGED A STEEL LAUNDRY BASKET AND DIDN'T REPLACE IT. IT WASN'T THAT BIG OF A DEAL BECAUSE I WAS JUST BEING PICKY. THEY ARE VERY GOOD LOCAL MOVERS, THOUGH. THEY KNEW HOW TO DO THEIR JOB WELL.

THEY GOT THE WORK DONE. THEY DIDN'T BREAK ANYTHING AND THEY WERE VERY CAREFUL WITH MY THINGS. THE WORKERS WERE VERY NICE. THE MOVING PROCESS WENT VERY SMOOTHLY.

I FELT IT WAS CONVENIENT TO USE THIS COMPANY. THEY WERE PUNCTUAL AND WERE ABLE TO ENSURE WE MADE IT TO OUR MOVING DESTINATION IN ONE DAY. THEY DID NOT DAMAGE OR BREAK ANY OF OUR BELONGINGS.