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Smith Exterminating Company Inc

Pest Control, Animal Removal, Insulation,

About us

Smith Exterminating Company Inc

Business highlights

Emergency Services Offered

Services we offer

Animal Removal Services

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 122 reviews

Logan P.
06/2012
5.0
pest control
  + -1 more
They are reliable, thorough, and do a good job.
Description of Work: They do my termite control.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Risa P.
06/2012
5.0
pest control
  + -1 more
I have my own personal exterminator assigned to me. John Sheen is the best guy in the whole world. He gives extra attention. He is very thorough. He takes time to answer questions. I have been with them for a few years. When I need them; they come the next day. They call before they come. They are always friendly on the phone.
Description of Work: Smith Exterminating Co Inc does all my exterminating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26

Vicki F.
05/2012
5.0
pest control
  + -1 more
They call to check in with you 24 hours before they come. They even leave a notice if you aren't home when they show up. If there is something specific you need, this 24 hour window allows you to make these requests. If you miss that chance, they even take requests on site. They are very reasonable, very professional and punctual. They always knock on my door before coming in, and they check in with me before starting. I am very comfortable having them in my home.
Description of Work: We have an annual pest control contract with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

YASMINE S.
05/2012
5.0
pest control
  + -1 more
They provide a month warranty to ensure they get rid of the pests. I have been happy with them. They are professional.
Description of Work: I don't have a contract with them, I just call whenever I need them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LINDA A.
05/2012
5.0
pest control
  + -1 more
A friend referred them. I have a contract and I pay them quarterly. The technician who does the work is very friendly, very patient and very professional. He is very knowledgeable and very flexible. I will certainly continue to use them.
Description of Work: I use Smith Exterminating for pest control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Michael B.
05/2012
5.0
pest control
  + -1 more
I have been with them for 20 years and have a contract with them for termite control. They are very good and dependable.
Description of Work: I use Smith Exterminating Company for quarterly pest control and termite inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

Ken F.
04/2012
5.0
pest control
  + -1 more
Excellent service, excellent respone, excellent results. The service is ongoing as one should expect. the technician explains what he is doing and why as well as what the expected results should be
Description of Work: We have a problem with bugs and thus far the problem has been reduced dramatically. Each service is a whole house inspection/treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

patricia N.
04/2012
5.0
pest control
  + -1 more
I thought that they knew what they were doing. They were efficient. They did the best that they could do from using outdated sprays, yet went through the house and treated all the areas that needed to be treated. I haven't done any comparison on pricing. They are very responsive, punctual and very professional.
Description of Work: I use Smith Exterminating Co Inc for pest control services.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Matthew R.
04/2012
5.0
pest control
  + -1 more
They are very professional and determined to solve any problems. The workers are always friendly. I would definitely recommend them to others.
Description of Work: They come regularly to spray our house and also come back if we have specific problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WILLIAM F.
04/2012
5.0
pest control
  + -1 more
If we have any problems they will come out and take care of it with no extra charge. We have had trouble with ants and sometimes have to do treatment for them. They are timely, courteous and never presented a problem and if we have any problems in between services they come out promptly, they are easy to work with. I think they are excellent and it seems like for a very long time we had the same person come out every month and he is knowledgeable. We have been using them for years.
Description of Work: They come out and spray the outside of the house for pests, they only come inside if we have a problem.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susie S.
04/2012
5.0
pest control
  + -1 more
I am very pleased and satisfied with the work they do. They are friendly, poliete and always on time. If I ever need them to come they are always willing to do anything we need.
Description of Work: They come to house quarterly and do work for mice, roaches, and spiders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT W.
04/2012
5.0
pest control
  + -1 more
We've been using them for probably 45 years. We are certainly comfortable with them and pleased with service.
Description of Work: We have 2 separate contracts with them. One is a bi-annual contract for termite control and another for ant control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kirit S.
03/2012
5.0
pest control
  + -1 more
They do a great job for me and I will continue to use them.
Description of Work: I use them for pest control services. I have a long-term contract with them and pay them yearly. They do a whole house inspection and treat on an as needed basis.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

LEE M.
03/2012
5.0
pest control
  + -1 more
They are fantastic and that's why I have stuck with them from thirty two years. We have the same serviceman come every time. He knows our property well. They are very well prepared. I would use them in the future.
Description of Work: I used Smith Exterminating Co Inc for termite control today. It was for maintenance visit we have every year. He does a complete inspection of the foundation and other parts. We have been using them from thirty two years. They ensure that there are no termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Ann S.
03/2012
5.0
pest control
  + -1 more
I use one man and one man only, if they asked me if I want someone new, I tell them no. I give them high ratings and will continue to use them in the future.
Description of Work: They've have came out quarterly for 10 years. If I have a problem, they come out on the spot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Exterminating Company Inc
I cannot express how happy these kind of reports from our long-term customers make me! It is company policy that the same tech works the same route every time. Situations may cause this to not occur every time, like prolonged absences, but sending the same tech each time is our focus and we enjoy building and maintaining relationships with our customers. Thank you so much for your business! Joshua Langdon, VP 919-851-0220

William H.
01/2012
5.0
pest control
  + -1 more
They do termite control for us and are currently doing encapsulation for us in our crawl space. They are very good at pest control and have good termite contracts. I will continue to use their services.
Description of Work: They do termite control for us and are currently doing encapsulation in our crawl space. They are very good at pest control and have good termite contracts. I will continue to use their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elaine N.
11/2011
5.0
pest control
  + -1 more
I have been dealing with them for years and they are wonderful. I will use them again in the future.
Description of Work: I used Smith Exterminating Company for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Exterminating Company Inc
Thank you very, very much for your business!! Joshua Langdon

Suzanne R.
11/2011
5.0
pest control
  + -1 more
The people in the office helped me figure out what I needed and answered all my questions. The inspection was easy to schedule and the inspector was even a bit early. He did find termites on the outside of the house and showed us exactly where they were. He was very thorough looking over the inside and the crawl space. He made sure we had a chance to ask all our questions. We received the report in less than 24 hours and it was easy to understand. I did have a few questions, but again, the office staff answered all of them promptly.
Description of Work: Wood destroying insect inspection and report for the purchase of a home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Marshelle F.
10/2011
5.0
pest control
  + -1 more
They did a really good job, and took care of the problem. We were very pleased with their work.
Description of Work: They sprays our home for ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dianne G.
09/2011
5.0
pest control
  + -1 more
People from Smith Exterminating Co Inc have done good work for us. They are very responsive. We had ant problems that was difficult to get rid of. They came back several times, did a detailed study and treated the right place to take care of that. They come out exactly when they say they would. They are pretty fair priced.
Description of Work: We have a pest control service contract with Smith Exterminating Co Inc. They come out every couple of months and treat for bugs and ants. They also do an annual termite inspection. They last came out about a month and a half ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

JOSEPH C.
09/2011
5.0
pest control
  + -1 more
I am happy with Smith Pest Control. We have alot of ants outside and when they got in the house they were able to eliminate them in a day or two. They have kept them in check so we don't see them on our house. They call before they come and the people that they have are very well mannered and they are friendly. They have been very good. It is a fair price and they have a very good quality.
Description of Work: We used Smith Pest Control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Lori G.
09/2011
5.0
pest control
  + -1 more
We have had a small ant problem all spring/summer. A few ants in the kitchen sink every morning. A few ants on the floor in the kitchen here and there. We could never find the origin. The ant traps didn't work. We used another company (national company) and they would come out and spray but the problem still existed. I finally called Smith Exterminating. I had excellent customer service on the phone. Better yet, when the tech came to my home, he spent time listening to my problem, looking around the house and outside to try and find the answer. After an hour or so the tech came back in and told me he found a small hole under the sink in my kitchen. He only witnessed two ants enter in the entire time he watched but he believed that to be the problem. He treated the area and after months and months, the ants were gone. Amazing! No one would have seen that hole if they didn't spend the time to actually look for it. He really made the ant problem his problem. I was very pleased with this company. I will use them for all future pest/insect issues.
Description of Work: Took care of ant problem in house. Sprayed for pests outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Dwight P.
08/2011
5.0
pest control
  + -1 more
They are very professional. In fact, if there is a problem with anything between the quarterly services, then they will come back and treat it for no additional cost. I will give them A in every category.
Description of Work: I have quarterly service with Smith Exterminating Co Inc for extermination. They were out here last month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

James K.
08/2011
5.0
pest control
  + -1 more
The company was extremely thorough, professional, competent, and pleasant with the customer.
Description of Work: The company did a termite inspection 7 years ago for me and was excellent. I plan on having them back soon. But two weeks ago they visited my brother who lives close by me in Holly Springs and did a comprehensive pest control/exterminating service that was incredibly thorough. A few days later the service person returned to check to make sure that everything was good and even applied more spray since my brother had painted some of the areas and weakened the areas sprayed. The service person was extremely sensitive to my brother's fear of using these kinds of chemicals but did a comprehensive job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Kristen D.
08/2011
5.0
pest control
  + -1 more
We are very happy with Smith. They call before they come out and are very reliable. If we have bug problems in between scheduled services they come out and treat again for free.
Description of Work: Smith provides bi-monthly pest control services for us -- mostly spraying around the exterior of the house and de-webbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Contact information

5507 Hillsborough St, Raleigh, NC 27606

http://www.smithexterminating.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:30 PM
Tuesday:
7:00 AM - 5:30 PM
Wednesday:
7:00 AM - 5:30 PM
Thursday:
7:00 AM - 5:30 PM
Friday:
7:00 AM - 5:30 PM
Saturday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal,
Insulation,
Gutters,
Drain Cleaning,
Drain Pipe Installation,
Homebuilders,
Pressure Washing,
Deck Maintenance,
Air Duct Cleaning,
Window Cleaning,
Water Heaters

FAQ

Smith Exterminating Company Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:30 PM

Tuesday: 7:00 AM - 5:30 PM

Wednesday: 7:00 AM - 5:30 PM

Thursday: 7:00 AM - 5:30 PM

Friday: 7:00 AM - 5:30 PM

Saturday: 7:30 AM - 5:00 PM

Smith Exterminating Company Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Smith Exterminating Company Inc does not offer free project estimates.
Yes, Smith Exterminating Company Inc offers eco-friendly accreditations.
No, Smith Exterminating Company Inc does not offer a senior discount.
Yes, Smith Exterminating Company Inc offers emergency services.
No, Smith Exterminating Company Inc does not offer warranties.
Smith Exterminating Company Inc offers the following services: Animal Removal Services

Contact information

5507 Hillsborough St, Raleigh, NC 27606

http://www.smithexterminating.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:30 PM
Tuesday:
7:00 AM - 5:30 PM
Wednesday:
7:00 AM - 5:30 PM
Thursday:
7:00 AM - 5:30 PM
Friday:
7:00 AM - 5:30 PM
Saturday:
7:30 AM - 5:00 PM