About us
Business highlights
89 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.51,411 Reviews
Showing 926-950 of 1411 reviews
Mary P.
06/2022
plumbing
 + -1 moreExcellent.
Description of Work: They cleaned out my shower drain and they had to put some new pipes.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Bernard R.
05/2022
plumbing
 + -1 moreThey really did a good job.
Description of Work: They did plumbing service to me.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
JENNIFER N.
09/2005
plumbing
 + -1 moreTHE PLUMBER ARRIVED WITHIN 30 MINUTES OF CALLING THEM! TALK ABOUT QUICK EMERGENCY SERVICE!! HE & HIS APPRENTICE WERE EXTREMELY PROFESSIONAL AND PERSONABLE, NOT TO MENTION THEY GOT THE JOB DONE QUICKLY.
Description of Work: WHILE HAVING A SEPTIC TANK FILLED IN, THE MAIN WATER LINE WAS ACCIDENTALLY HIT. ROTO-ROOTER'S PLUMBER REPLACED 6-8 FT OF THE LINE.
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$192.5
ALLEN D.
08/2005
plumbing
 + -1 moreAPPOINTMENT SCHEDULED BETWEEN 12:00-2:00, PLUMBER SHOWED UP AT 3:55. HE WAS VERY POLITE, EXPLAINED PROBLEM WAS WITH MAIN DRAIN OUTSIDE HOUSE, BUT THE EQUIPMENT HE NEEDED HAD BROKEN. HE WOULD RETURN ABOUT 6:00. I CALLED AT 8:10 AND SPOKE TO MANAGER WHO WAS GOING TO GET ME INFO ON WHEN HE WOULD BE OUT. NO CALL BACK FROM MANAGER, I CALLED AGAIN AT 9:00, AND MANAGER SAID IT WOULD BE 10:00-10:30; HE DID NOT KNOW THE PLUMBER WAS PLANNING TO COME BACK THAT NIGHT. I CANCELLED THE CALL AND CALLED ANOTHER PLUMBER. THERE SEEMS TO BE A BIG LACK OF COMMUNICATION BETWEEN THE PLUMBERS, SCHEDULERS AND MANAGERS.
Description of Work: NO WORK PERFORMED. THE TOOL NEEDED WAS BROKEN; HE HAD TO GO BACK TO SHOP TO FIX IT AND RETURN.
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T MICHAEL T.
06/2005
plumbing
 + -1 moreTHEY DIDN'T ALWAYS RETURN MY CALLS, AND IT WASN'T DONE AS QUICKLY AS I WANTED, BUT THERE WAS A LOT OF WORK.
Description of Work: REPLACED ALMOST ALL PLUMBING IN ONE APARTMENT. IN ANOTHER THEY REPLACED THE COMMODE. IN MY HOUSE THEY DID SOME PRETTY MAJOR WORK AS WELL.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$3,000
GINGER W.
03/2005
plumbing, drain cleaning
 + 0 moreTECH WAS ON TIME, POLITE AND HELPFUL. SINCE I WAS THE FIRST CUSTOMER OF THE DAY, THE UNCLOG MACHINE WAS NOT WET AND THEREFORE DID NOT MAKE A MESS IN MY KITCHEN. HE UNCLOGGED THE LINE, PUT THE PIPE BACK TOGETHER AND RAN LOTS OF WATER TO BE SURE THAT IT WAS CLEAR BEFORE HE LEFT.
Description of Work: UNCLOGGED KITCHEN SINK LINE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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| responsiveness | |
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Yes, I recommend this pro
$140
SUSAN C.
02/2005
plumbing, drain cleaning
 + 0 moreTHEY SENT SOMEONE OUT ON SUPER BOWL SUNDAY TO TRY AND UNSTOP OUR TOILETS. WE HAD BEEN UNSUCCESSFUL IN OUR ATTEMPTS. THE MAN WHO CAME WAS VERY POLITE AND DID NOT CHARGE ME ANYTHING AFTER HE DISCOVERED THAT THE SEPTIC TANK NEEDED PUMPING OUT. IT WAS A PLEASURE DOING BUSINESS WITH THEM.
Description of Work: THE SNAKED THE LINE FROM THE SHOWER TO THE SEPTIC TANK.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$1
LORI B.
12/2004
plumbing, drain cleaning
 + 0 moreI WAS VERY PLEASED WITH THE SERVICE PROVIDED BY ROTO-ROOTER. IT WAS 3PM ON A SUNDAY AFTERNOON SO I WAS EXPECTING TO PAY AN ARM AND A LEG TO GET THE DRAIN UNCLOGGED. ROTO-ROOTER WAS RESPONSIVE, PROFESSIONAL AND CHARGED A FAIR PRICE FOR AN WEEKEND PLUMBING SERVICE.
Description of Work: THE DRAIN IN OUR SHOWER WAS CLOGGED AND ROTO-ROOTER CAME OUT ON A SUNDAY AFTERNOON TO FIX IT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$180
BILAL S.
09/2004
plumbing
 + -1 moreQUICK RESPONSE. TOO EXPENSIVE DECIDED TO GO ANOTHER ROUTE. PERSON COMING OUT SEEMED A LITTLE EDGY.
Description of Work: CAME OUT FOR A QUOTE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
PAT B.
09/2004
plumbing
 + -1 moreJERRY, THE PLUMBER, WAS ON TIME TO DO THE WORK. HE THOUGHT HE COULD DO IT IN ONE DAY, BUT IT TOOK THREE DAYS. AFTER THEY FINISHED AND LEFT I HAD TO CALL THEM BACK TO CHECK ON A LEAK IN MY BATHROOM AND UNDER THE KITCHEN SINK. THEY WERE VERY POLITE AND COURTEOUS.
Description of Work: ALL THE PIPES IN MY HOUSE WERE CHANGED FROM COPPER TO PLASTIC.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,300
SUZANNE & RICK D.
07/2004
plumbing, drain cleaning
 + 0 moreTHEY WERE HERE WITHIN 30 MINUTES OF ME CALLING THEM AND IT WAS A SUNDAY AFTERNOON. IT WASN'T AN EASY JOB; THEY HAD TO KEEP AT IT AND WERE HERE FOR SEVERAL HOURS. THEY DID A GREAT JOB!
Description of Work: I HAD A KITCHEN SINK THAT WAS CLOGGED AND THEY CAME IN AND SNAKED THE DRAIN.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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| punctuality |
Yes, I recommend this pro
$185
BETH A.
05/2004
plumbing, drain cleaning
 + 0 moreI'VE USED THEM IN THE PAST AND THE SERVICEMEN ARE ALWAYS PROFESSIONAL AND DO THE JOB CORRECTLY. I ESPECIALLY LIKE HOW THEY WILL COME WHEN IT IS MOST CONVENIENT FOR YOU.
Description of Work: WATER FROM DISHWASHER WAS BACKING UP IN SINK WHERE DISPOSAL RESIDES. DISPOSAL HAD NOT WORKED IN COUPLE OF YEARS. REPLACED DISPOSAL WHICH FIXED THE DRAINING PROBLEM.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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| punctuality |
Yes, I recommend this pro
$232
Frank L.
05/2004
plumbing, drain cleaning
 + 0 moreTHE WORK TOOK A TOTAL OF ABOUT 30 MINUTES. THE SERVICE REP WAS VERY PLEASANT, BUT WAS 1/2 HOUR LATE FOR HIS 8-10 AM SHOW-TIME WINDOW (HE ARRIVED AT 10:30, BUT I WAS CALLED AROUND 9 AM AND INFORMED THAT HE WOULD PROBABLY BE LATE). APPARENTLY ROTO-ROOTER CHARGES A FLAT FEE FOR DRAINS. $160 SEEMS A BIT PRICEY TO ME, ESPECIALLY FOR SUCH A SIMPLE JOB AS MINE TURNED OUT TO BE.
Description of Work: A SHOWER DRAIN WAS UNCLOGGED. I ALSO ASKED FOR AN ESTIMATE ON SOME PLUMBING WORK, BUT THE SERVICE MAN DIDN'T APPEAR COMFORTABLE WITH THIS REQUEST AND THUS DIDN'T OFFER A QUOTE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$160
TARA L.
02/2004
plumbing
 + -1 moreAFTER LETTING ANOTHER PLUMBER GO FOR PERFORMING SLOPPY, UNPROFESSIONAL AND NOT-UP-TO-CODE WORK, I CALLED ROTO-ROOTER TO EXAMINE AND FINISH THE JOB OF RE-PLUMBING MY BATHROOM. THEY CAME BACK WITHIN 45 MINUTES THE SAME DAY I CALLED FOR AN ESTIMATE AND STAYED UNTIL 7PM WHEN ALL THE WORK WAS FINALIZED. THE GUYS WHO CAME WERE VERY POLITE AND PROFESSIONAL. I WOULD, AND HAVE, RECOMMENDED THIS SERVICE TO OTHERS.
Description of Work: RE-PLUMBED A BATHROOM.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$900
DEBORAH P.
09/2003
plumbing, drain cleaning
 + 0 moreTHE SERVICE PROVIDED WAS EXCELLENT. THIS WAS LABOR DAY, THEY CHARGED A $33 TRIP FEE OUT, THEN QUOTED EACH JOB BEFORE GETTING PERMISSION TO DO IT. THEY DUG A LINE AND QUICKLY FOUND WHERE THE CLOG WAS.
Description of Work: UNPLUGGED CLOGGED DRAIN (BETWEEN SEPTIC TANK AND HOUSE.) THEY ALSO UNCLOGGED A TOILET.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
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Yes, I recommend this pro
$233
07/2003
plumbing
 + -1 moreTHEY TRY SEND THE SAME SAME SERVICE PERSON WE'VE DEALT WITH PREVIOUSLY, BUT ALL OF THEM ARE PROFESSIONAL.
Description of Work: TOILET REPAIR
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
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| punctuality |
Yes, I recommend this pro
JACQUELYN B.
06/2003
plumbing, drain cleaning
 + 0 moreBART WAS THE SERVICEMAN. HE WAS COURTEOUS, ON TIME AND PROFESSIONAL. THE PRICE WAS REASONABLE.
Description of Work: THEY SNAKED A BLOCKED DRAIN.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
RICK G.
03/2003
plumbing
 + -1 moreTHE PLUMBING, THEMON HORTON, WAS RUNNING LATE BUT CALLED TO KEEP US POSTED.
Description of Work: PIPE WAS LEAKING WATER UNDER THE KITCHEN SINK. HE INSTALLED A NEW FIXTURE TOO.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
Judy & Bob Q.
04/2002
plumbing, drain cleaning
 + 0 moreTHEY HAVE REASONABLE PRICES. THEY ARE VERY COURTEOUS AND THEY DO A GOOD JOB.
Description of Work: THEY FIXED A LEAK UNDER OUR BATHROOM SINK. THEYVE ALSO UNCLOGGED SINKS FOR US BEFORE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
SUSAN & JOHN C.
12/2001
plumbing, drain cleaning
 + 0 moreTHE TECHNICIAN WHO CAME WAS VERY EFFICIENT IN PERFORMING HIS WORK. WE WERE PLEASED THAT SERVICE WAS OFFERED QUICKLY AND PROFESSIONALLY. I WILL NOT HESITATE TO CALL AGAIN.
Description of Work: WE HAD SLOW RUNNING DRAINS & DECIDED TO HAVE THE MAIN DRAIN LINE CLEANED.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$180
LOUIS A.
11/2001
water heater repair
 + -1 moreROTO-ROOTER ADVERTISES THEIR AVAILABILITY ON HOLIDAYS. THAT WASN''T MY EXPERIENCE WITH THEM AT ALL.
Description of Work: THANKSGIVING DAY I CONTACTED ROTO-ROOTER BECAUSE MY HOT WATER HEATER WAS OUT. I CALLED AT 10:30 OR 11:00 AM AND WAS TOLD THAT THEY WOULD BE THERE BETWEEN NOON AND 4:00 PM. I CALLED BACK AT 2:30 PM AND WAS TOLD THAT I WAS ON THEIR SCHEDULE AND THAT THEY WOULD BE LEAVING FOR OUR HOUSE WITHIN THE HALF HOUR. SHORTLY BEFORE FOUR THEY CALLED AND SAID THEY WEREN''T COMING BECAUSE THEY KNEW WHAT PART WAS BAD AND THEY DIDN''T HAVE IT. IF THEY KNEW THIS AT 4:00, THEY KNEW IT AT 11:00 WHEN I COULD HAVE GOTTEN SOMEONE ELSE. THEY MADE ME WAIT AROUND ALL DAY AND COST ME ANY CHANCE I HAD TO GET SOMEONE ELSE. IF THEY HAD GIVEN ME ACCURATE INFORMATION AT 11:00 AM INSTEAD OF A PROMISE THAT THEY DIDN''T KEEP, I MIGHT HAVE BEEN ABLE TO GET ANOTHER PLUMBER.
| Rating Category | Rating out of 5 |
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CAROLINE R.
11/1999
plumbing
 + -1 moreTHEY ARE VERY NICE, QUICK, AND THE SERVICEMAN WHO DID THE WORK WAS VERY PATIENT IN ANSWERING ALL OF OUR QUESTIONS.
Description of Work: THEY FIXED A LEAKING TOILET WHICH CAUSED WATER DAMAGE TO OUR DOWNSTAIRS CARPET.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
CHRISTINA E.
08/1998
plumbing
 + -1 moreI WOULD ONLY RECOMMEND THIS ONE SERVICE MAN, PAUL MESITI. HE IS VERY KNOWLEDGEABLE AND THOROUGH.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
PAT G R.
03/1998
plumbing, drain cleaning
 + 0 moreCLEANED OUT A BACKED UP WASHER DRAIN. THEY WORKED WITH THEM ABOUT THE TIME FOR SERVICE. THEY WERE ON TIME AND THE REPAIRMAN WAS VERY COURTEOUS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
LAUREL & SCOTT L.
03/1998
plumbing, drain cleaning
 + 0 moreWE HAD SLOW DRAINAGE IN BATHROOM SINK. THEY FIXED IT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Contact information
8820 Midway West Rd, Raleigh, NC 27617
https://www.rotorooter.com/raleigh/Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Drain Pipe Installation,
Wells and Pumps,
Kitchen and Bath Remodeling,
Excavating,
Septic Systems,
Lawn Irrigation,
Heating and Air Conditioning,
Hauling
FAQ
Roto-Rooter Plumbing & Water Cleanup is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Roto-Rooter Plumbing & Water Cleanup does not offer free project estimates.
No, Roto-Rooter Plumbing & Water Cleanup does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential and commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, video camera line inspection, water heaters, septic, plumbing, hauling, line detection & water jetting.
Contact information
8820 Midway West Rd, Raleigh, NC 27617
https://www.rotorooter.com/raleigh/Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day