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Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

No extra charge for nights, weekends & holidays. Award winning. Additional phones - (919) 929-2716, (919) 546-9050, (919) 968-8204, (919) 786-0300, (919) 781-6796, (919) 934-6751, (919) 682-1457, (919) 954-9646, (919) 787-6786, (919) 363-1613, (919) 366-3045, (919) 828-3618 & (919) 546-8689, (919) 934-6751. Award winning. Additional DBA - Roto-Rooter Services Co.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, video camera line inspection, water heaters, septic, plumbing, hauling, line detection & water jetting.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.51,411 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
13%
3
6%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1376-1400 of 1411 reviews

Mark B.
05/2014
5.0
drain cleaning
  + -1 more
unknown
Description of Work: They unstopped a drainline. He did a good job, was courteous and cleaned up after himself. There was a slight miscommunication with the technician regarding the Big Deal coupon.
Rating CategoryRating out of 5
Yes, I recommend this pro

Colleen S.
05/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: We had a backed up drain that was backing up into all sinks and toilets. This plumber showed up at 8 pm and worked till 11 with a cheery attitude and got it all clear. He was great and told US about the discount so that we could apply it immediately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David B.
05/2014
5.0
excavators, plumbing, sewer cleaning, drain cleaning
  + 2 more
unknown
Description of Work: Attempted to clear blocked main sewer line. Worked at it as much as possible but could not break thru. Showed me the video (from inside the mainline). I authorized them to dig up and replace the blocked section of pipe. Within less than 24 hours of the original call they had cleared a 5 foot root blockage and repaired and reburied the pipe. Their service person was prompt, kept me informed at each step along the way, and their work is warranted. While I probably contacted them initially based on name recognition, I would use them again and highly recommend their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

G Denise B.
05/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Josie V.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: These folks were awesome. They came out after an ice storm and communicated so well about their schedule. The service technician was so helpful and honest. We did not have the problem we thought and he did not charge us for work we didn't need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Ernest B.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: THEY DID GOOD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George G.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They cleared a blocked drain. They were very professional and thorough. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Marielle W.
05/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Margaret P.
05/2014
5.0
plumbing
  + -1 more
They were very good.
Description of Work: They replaced the faucet. They had the part that was needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

kathleen O.
04/2014
5.0
plumbing
  + -1 more
No problems
Description of Work: change out sink faucet, change 3 toilet flush mechanisms ( I supplied the parts)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Michael K.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Removed and replaced approximately 6 feet of the main drain from my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

rose K.
04/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jean E.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: The main water pipe broke in front of the house. Since the even happened late at night, I sent an inquiry via the company's online request form. I received a call from them first thing in the morning and they were able to schedule an emergency repair for that same morning. The repairman showed up within 30 minutes of the phone call. The repairman, John, was able to locate the damaged pipe accurately so only the repair area needed to be dug. Tree roots needed to be cleared out to make the repair, but John was vary conscientious of not damaging the root system to the tree. He also made sure that there was enough "give" in the new pipe to allow for additional tree growth without damaging the water pipe. The repair itself took longer than anticipated, but John kept his humor and professionalism throughout the repair and keep me up to date on his progress. A frustrating event was made tolerable by the efficiency of the repair and service. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Nancy S.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They came same day I called. Repairman left to get piece needed for faucet repair, but could not find it. New faucet was needed. He returned the next morning to install the new faucet that required purchasing the night before. Faucet works great. My good deal became an even better deal according to normal faucet install rates I was shown. YES, I WOULD CALL THEM AGAIN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Anita H.
04/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replace water heater. Good

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Mark H.
03/2014
3.0
sewer cleaning
  + -1 more
unknown
Description of Work: The disposal was bad and the replacement was over $494 including installation. That disposal cost less than $100 at the local home store. My elderly parents were told that the price would be about the same to remove and replace the old disposal with pipes. |I'll never use or recommend them.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$494.8

Nancy K.
03/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: This was a Angie's deal.......$49.00 we pay up to $250.00 of their fee. |Their fee was Over $300.00 to unblock a kitchen sink drain which I thought was high...however they were on time,pleasant and drains work fine now so it was worth the $ we paid $130.00 glad we had the Angie's deal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Tamara G.
03/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Talked me through the issue while being friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Kamrul R.
03/2014
4.0
plumbing
  + -1 more
It went great!
Description of Work: They changed a faucet in a kitchen sink. They also checked the lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Bill P.
03/2014
5.0
plumbing
  + -1 more
Replaced fill valve.
Description of Work: Service Call was to fix toilet whose tank kept refilling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Bert B.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Victor C.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Bert B.
01/2014
5.0
drain cleaning
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael & Gail D.
01/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: Both upstairs toilets were clogged. Drain lines under house had to be cleaned out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

William C.
10/2013
5.0
plumbing, drain cleaning
  + 0 more
Very well.
Description of Work: Cleaned whole house drains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

8820 Midway West Rd, Raleigh, NC 27617

https://www.rotorooter.com/raleigh/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Drain Pipe Installation,
Wells and Pumps,
Kitchen and Bath Remodeling,
Excavating,
Septic Systems,
Lawn Irrigation,
Heating and Air Conditioning,
Hauling

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Roto-Rooter Plumbing & Water Cleanup does not offer free project estimates.
No, Roto-Rooter Plumbing & Water Cleanup does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential and commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, video camera line inspection, water heaters, septic, plumbing, hauling, line detection & water jetting.

Contact information

8820 Midway West Rd, Raleigh, NC 27617

https://www.rotorooter.com/raleigh/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day