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Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

No extra charge for nights, weekends & holidays. Award winning. Additional phones - (919) 929-2716, (919) 546-9050, (919) 968-8204, (919) 786-0300, (919) 781-6796, (919) 934-6751, (919) 682-1457, (919) 954-9646, (919) 787-6786, (919) 363-1613, (919) 366-3045, (919) 828-3618 & (919) 546-8689, (919) 934-6751. Award winning. Additional DBA - Roto-Rooter Services Co.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, video camera line inspection, water heaters, septic, plumbing, hauling, line detection & water jetting.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.51,411 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
13%
3
6%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1176-1200 of 1411 reviews

Lesley C.
05/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: It was so long ago I can't remember all the details.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$100

Silvia S.
05/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: We had an emergency call for a pipe leak at night, so they were short handed. We were told they would come between 6 and 10pm, but by 11pm no one had arrived. We ended up rescheduling it for morning, as we did not want to stay up all night waiting. They did come in the morning and eventually resolved the problem. When he first turned the water back on, the leak didn't show up right away, and he was going to leave. But then the leak came back and the plumber was able to fix the pipe. |We understand that it is hard to be punctual when other emergencies take longer, but would have appreciated better communication about it, rather than waiting so many hours. Usually we have excellent service from Roto-Rooter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

ray S.
05/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

don C.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They called me and said they do not work on wells.
Rating CategoryRating out of 5
Yes, I recommend this pro

Janice M.
04/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

Jamie F.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced leaking toilet part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Rae H.
04/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Cleared sink and installed a disposal.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

John C.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replace the shut-off valve under sink and relocated a spigot from underneath the deck. I would give straight A's but am concerned that the use of a flexible line in the crawlspace might not be up to code. But I'll worry about that when I sell the place. Very professional plumber!

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Nathan M.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joseph D.
04/2015
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

David C.
04/2015
4.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$379

steven M.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Cara L.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They were amazing, stayed till the job was done (late) so we would have water. Went above and beyond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Rae H.
04/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Cleaned drain of hair clog and installed a disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Brad T.
04/2015
4.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$979

Suzanne M.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced broken/burst pipe in wall behind washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Saurabh S.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

MARK D.
04/2015
5.0
plumbing, drain pipe, home remodeling
  + 1 more
unknown
Description of Work: Replaced leaking drain conduit from kitchen to the sewer under the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Dan M.
04/2015
2.0
plumbing, home remodeling
  + 0 more
Bad read above
Description of Work: Asked plumber to add a washing machine supply line cut off. What he put in a less convenient system then what was replaced. I asked the plumber to tighten a kitchen faucet after about ten minutes he informed me he couldn't do it. I was able to do it later in about 3 minutes. Lastly when asked to address a bathroom tub shower valve from Delta he said he did want to do it. I went to Lowes bought the part and fixed it myself

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$190

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you for sharing your experience with us. We are currently looking into your concerns so that we can reach an appropriate resolution with you and prevent future issues. Again, thank you for providing feedback that will help us continually improve our customer service process and ensure that your next experience is an excellent one. Pat Swanson Customer Satisfaction Manager

Marc P.
04/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: The guy who came out was great. I just wanted him to replace the disposal, something I could do myself, but figured they could do it better. I was surprised when he said the standard cost was over $300 (again for an hours work) and I would have to pay the difference between my $250 coupon. We talked it through and ultimately he did it for the $250 coupon and did it fast and well. He ended up being a a true pro!

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Jan P.
04/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Mary A.
04/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Unstop the shower. fix the problem

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

thomas L.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired a frozen water line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

james W.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replace busted pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew R.
03/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: We had a main drain clog and they snaked it to unclog it. Everything is working great now!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

8820 Midway West Rd, Raleigh, NC 27617

https://www.rotorooter.com/raleigh/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Drain Pipe Installation,
Wells and Pumps,
Kitchen and Bath Remodeling,
Excavating,
Septic Systems,
Lawn Irrigation,
Heating and Air Conditioning,
Hauling

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Roto-Rooter Plumbing & Water Cleanup does not offer free project estimates.
No, Roto-Rooter Plumbing & Water Cleanup does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential and commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, video camera line inspection, water heaters, septic, plumbing, hauling, line detection & water jetting.

Contact information

8820 Midway West Rd, Raleigh, NC 27617

https://www.rotorooter.com/raleigh/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day