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Roto-Rooter Plumbing & Water Cleanup

4.5(
1,411
)

Plumbing, Drain Cleaning, Sewer Cleaning,

... +11 more

About us

No extra charge for nights, weekends & holidays. Award winning. Additional phones - (919) 929-2716, (919) 546-9050, (919) 968-8204, (919) 786-0300, (919) 781-6796, (919) 934-6751, (919) 682-1457, (919) 954-9646, (919) 787-6786, (919) 363-1613, (919) 366-3045, (919) 828-3618 & (919) 546-8689, (919) 934-6751. Award winning. Additional DBA - Roto-Rooter Services Co.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, video camera line inspection, water heaters, septic, plumbing, hauling, line detection & water jetting.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.51,411 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
13%
3
6%
2
4%
1
6%
Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Write a review
Showing 1151-1175 of 1411 reviews
Valerie D.
07/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Susan S.
07/2015
5.0
plumbing
  + -1 more
.
Description of Work: Snaked entire house
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Susan K.
07/2015
5.0
hauling services, plumbing, drain cleaning
  + 1 more
unknown
Description of Work: Moved outside faucet from under deck to back wall of house (on deck) for access. Insulated and put new faucet (no lead brass-very nice). In bathroom, replaced water pipe in shower with a new longer one so control is reachable and snaked the drain.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$391
George E.
07/2015
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: Cleared a clogged drain.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Kevin R.
07/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300
Cheryl E.
07/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Open kitchen drain
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Chuck S.
06/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: They routed out our sewer pipe between the house and the street. They responded quickly and were professional. I would certainly use them again and recommend them to others.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Edward M.
06/2015
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
DON J.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed pump-out access to sewer system. Excellent encounter after hours.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
NANCY U.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Flushed all roof and gutter drains.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda C.
06/2015
5.0
plumbing
  + -1 more
Fine
Description of Work: Put toilet back in place after flooring put down
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William P.
06/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: It did not go well. The first time, he did not do the job right and I had to have someone else come back out to fix the problem. The second man agreed that the first man did not do the job correctly.
Rating CategoryRating out of 5
Yes, I recommend this pro
Jackson L.
06/2015
5.0
sewer cleaning, plumbing
  + 0 more
unknown
Description of Work: Cleaned out drain through front yard
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$138
Mike T.
06/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: Found broken trap and replaced fitting. Work order included fixing drip at kitchen sink. Although the plumber adequately repaired the broken trap, he neglected to fix the dripping/running sink faucet. Not satisfactory.
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$185
Response from Roto-Rooter Plumbing & Water Cleanup
Thank you for sharing your experience with us. We are currently looking into your concerns so that we can reach an appropriate resolution with you and prevent future issues. Again, thank you for providing feedback that will help us continually improve our customer service process and ensure that your next experience is an excellent one. Pat Swanson Customer Satisfaction Manager
Susan T.
06/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: I never felt like I had gotten ripped off using an Angie's deal before - but I did this time. I bought the $100 for $250 in plumbing services deal that they advertised. I called them to my condo to check the faucet in the kitchen sink which was running slow and a "water running" sound around one of the toilets. | |The total cost to just fix the toilet was $400 (so I had to pay them $150 on top of the cost of the deal) - the sink needed to have the faucet replaced so they couldn't take care of that during the initial call. I am no expert, but the price seemed extraordinarily high. I didn't ask them back to replace the faucet and I wouldn't use them again.
Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$250
Response from Roto-Rooter Plumbing & Water Cleanup
Thank you for sharing your experience. We would like to look into this further, however we have been unable to match the address you provide here with any recent work on file. If you could please email me that information to pat.swanson@rrsc.com , I will be able to assist you and address your concerns. I look forward to hearing from you soon. Pat Swanson Customer Satisfaction Manager
brian C.
06/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Unclogged all my drains
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
ROBERT K.
06/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
ROBERT K.
06/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Kevin S.
05/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: Technician didn't know what Angie's List was and quoted 3 times as much as other plumbers for work.
Rating CategoryRating out of 5
Response from Roto-Rooter Plumbing & Water Cleanup
Thank you for sharing your experience with us. We are currently looking into your concerns so that we can reach an appropriate resolution with you and prevent future issues. Again, thank you for providing feedback that will help us continually improve our customer service process and ensure that your next experience is an excellent one. Pat Swanson Customer Satisfaction Manager
Richard B.
05/2015
1.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Response from Roto-Rooter Plumbing & Water Cleanup
We would like to learn more about your experience so that we can address and improve in the areas that you have indicated unsatisfactory. Our ultimate goal is to provide our customers with world-class customer service and your feedback is very valuable in helping us achieve this goal. If you could please email the details of your experience to pat.swanson@rrsc.com, I would like to look into this with you further. Sincerely, Pat Swanson Customer Service Manager
Daphne B.
05/2015
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph S.
05/2015
5.0
plumbing
  + -1 more
great!
Description of Work: replaced a lot of old iron pipes behind the cabinet
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Margaret H.
05/2015
4.0
plumbing
  + -1 more
It went okay.
Description of Work: I think he replaced our sink.
Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Larry C.
05/2015
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nathalie S.
05/2015
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

Contact information

8820 Midway West Rd, Raleigh, NC 27617

https://www.rotorooter.com/raleigh/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Drain Pipe Installation,
Wells and Pumps,
Kitchen and Bath Remodeling,
Excavating,
Septic Systems,
Lawn Irrigation,
Heating and Air Conditioning,
Hauling

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Roto-Rooter Plumbing & Water Cleanup does not offer free project estimates.
No, Roto-Rooter Plumbing & Water Cleanup does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential and commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, video camera line inspection, water heaters, septic, plumbing, hauling, line detection & water jetting.

Contact information

8820 Midway West Rd, Raleigh, NC 27617

https://www.rotorooter.com/raleigh/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day