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Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

No extra charge for nights, weekends & holidays. Award winning. Additional phones - (919) 929-2716, (919) 546-9050, (919) 968-8204, (919) 786-0300, (919) 781-6796, (919) 934-6751, (919) 682-1457, (919) 954-9646, (919) 787-6786, (919) 363-1613, (919) 366-3045, (919) 828-3618 & (919) 546-8689, (919) 934-6751. Award winning. Additional DBA - Roto-Rooter Services Co.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, video camera line inspection, water heaters, septic, plumbing, hauling, line detection & water jetting.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.51,411 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
13%
3
6%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1076-1100 of 1411 reviews

Carrie K.
10/2015
4.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jane B.
10/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$220

Steve K.
10/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry S.
10/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Jane B.
10/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$25

Nancy L.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I had a big leak under my kitchen sink on a Sunday midday, water running across the floor from the under-sink cabinet. I called several plumbers, and Roto Rooters came 2 hours later, diagnosed the problem, and didn't charge extra for the Sunday call. The problem was a leak in my faucet. I went and purchased another one, and the plumber came back that evening and installed it so that I could use my sink for the morning. He was professional, competent, and concerned about my situation. The company should also be commended for offering service on the weekends without extra charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Heather B.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James E.
10/2015
5.0
drain cleaning
  + -1 more
unknown
Description of Work: The option I chose was to get a deduction of $75 from the bill in return for a payment of $25. The serviceman was a plumber and will only give an overall estimate for the job. So I couldn't whether he increased the estimate to offset the discount I purchased. I will never buy such a structure again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jenny P.
10/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine O.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Date of service: March 15, 2015
Rating CategoryRating out of 5
Yes, I recommend this pro

John D.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Date of service: Aug 5, 2015
Rating CategoryRating out of 5
Yes, I recommend this pro

George P.
09/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Solid, professional work

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Carol M.
09/2015
5.0
drain cleaning, sewer cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$450

Peter C.
09/2015
5.0
plumbing
  + -1 more
A+
Description of Work: Plumbing work related to drain maintenance & toilet operations
Rating CategoryRating out of 5
Yes, I recommend this pro

Catherine H.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Came promptly and repaired problem with garbage disposal and bathroom sink. Very friendly and professional. Would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith W.
09/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Loretta P.
09/2015
5.0
wells, plumbing
  + 0 more
Everything went really well.
Description of Work: I purchased a deal for $79 for $250 Worth of Plumbing Labor. I had them check our well/septic lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Adam K.
09/2015
5.0
plumbing
  + -1 more
fine
Description of Work: replaced cartridge in bathroom faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

Tina P.
09/2015
4.0
gas grill repair, plumbing
  + 0 more
unknown
Description of Work: I had a new gas oven installed.
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Alison S.
09/2015
5.0
plumbing
  + -1 more
.
Description of Work: I'd give them an overall rating of A, and would definitely hire them for a future job. I remember being happy with their work.
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

Janice E.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They repaired a broken water pipe.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carl B.
09/2015
3.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: I needed an outside drain unclogged and scheduled a service call. The confirmation e-mail said between the hours of 9:00 am and 9:00 am. After waiting an hour, I called the company and they said the time should have read 9:00 to 11:00. I left the property and headed to the office when the dispatcher called and said the technician was on the way. I returned to the house and waited another hour before calling back the dispatcher who informed me that he was 10 minutes away. Carlos was very professional and the job was performed to my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
1.0

$637

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you for sharing your experience. We would like to look into this further, however we have been unable to match the address you provide here with any recent work on file. If you could please email me that information to pat.swanson@rrsc.com , I will be able to assist you and address your concerns. I look forward to hearing from you soon. Pat Swanson Customer Satisfaction Manager

Ellen L.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary U.
09/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: I purchased the big deal for a new dryer installation. I figured it shouldn't cost that much for less than an hours work. But when the service man came he gave me an estimate of $250. Ridiculuous up charge. I declined the service and want a refund for the purchase. By the way, I ended up with another service company that charged $105; much more reasonable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Renee S.
09/2015
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

8820 Midway West Rd, Raleigh, NC 27617

https://www.rotorooter.com/raleigh/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Drain Pipe Installation,
Wells and Pumps,
Kitchen and Bath Remodeling,
Excavating,
Septic Systems,
Lawn Irrigation,
Heating and Air Conditioning,
Hauling

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Roto-Rooter Plumbing & Water Cleanup does not offer free project estimates.
No, Roto-Rooter Plumbing & Water Cleanup does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential and commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, video camera line inspection, water heaters, septic, plumbing, hauling, line detection & water jetting.

Contact information

8820 Midway West Rd, Raleigh, NC 27617

https://www.rotorooter.com/raleigh/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day