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Progressive Service Company

Heating and Air Conditioning, Plumbing, Electrical,

About us

We are a Raleigh plumbing, HVAC, and electrical company providing residential and commercial services since 1983. Progressive Service Company has provided customers with the highest level of service, guaranteeing 100% satisfaction on every job. We proudly serve residential and commercial clients across the Raleigh area with a variety of services including, plumbing, electrical and HVAC.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Raleigh Plumbing, Raleigh Electrical, Raleigh HVAC, Raleigh Heating, Raleigh Air Conditioning, septic, toilets

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6176 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
3%
3
5%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 151-175 of 176 reviews

brian M.
01/2016
5.0
electrician
  + -1 more
He did a great job.
Description of Work: replaced 1 exterior 2nd story flood light fixture and added a new electrical outlet on a wall outside of bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Progressive Service Company
Good Afternoon [Member Name Removed], We greatly appreciate your time to give us such a wonderful review. We do everything we can to please our customers and to make sure they are satisfied with the work we've completed here at Progressive Services. If you ever need HVAC, Electrical, and Plumbing keep us in mind & we will be sure to take care of you. Thanks so much, Progressive Service Company

Ann S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Progressive Service Company
We greatly appreciate your time to give us such a wonderful review. We do everything we can to please our customers and to make sure they are satisfied with the work we've completed here at Progressive Services. If you ever need HVAC, Electrical, and Plumbing keep us in mind & we will be sure to take care of you. Thanks so much, Progressive Service Company

Valeria I.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They did an excellent job!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Progressive Service Company
Good Afternoon [Member Name Removed], We greatly appreciate your time to give us such a wonderful review. We do everything we can to please our customers and to make sure they are satisfied with the work we've completed here at Progressive Services. If you ever need HVAC, Electrical, and Plumbing keep us in mind & we will be sure to take care of you. Thanks so much, Progressive Service Company

Cheryl A.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced several leaking fittings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Progressive Service Company
Good Morning [Member Name Removed], We greatly appreciate your time to give us such a wonderful review. We do everything we can to please our customers and to make sure they are satisfied with the work we've completed here at Progressive Services. If you ever need HVAC, Electrical, and Plumbing keep us in mind & we will be sure to take care of you. Thanks so much, Progressive Service Company

Beth S.
11/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Installed outside outlet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Progressive Service Company
Good Morning [member name removed], Thank you so much on your review. Our goal is to provide our customers with the best service possible & to make sure they are satisfied. If you ever need us in the future whether it be for any of your Plumbing, Electrical or HVAC needs; we will be sure to be there to accommodate you. Thanks so much, Progressive Service Company

Thomas Elton G.
10/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Re-built after fire gutted entire house. Way too involved to enter from my phone. Will be happy to respond further......later

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$115,000

Michelle W.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace a kitchen disposal. Went great!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Progressive Service Company
Good Morning [removed member name], Thank you so much on your review. Our goal is to provide our customers with the best service possible & to make sure they are satisfied. If you ever need us in the future whether it be for any of your Plumbing, Electrical or HVAC needs; we will be sure to be there to accommodate you. Thanks so much, Progressive Service Company

Angela M.
10/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Replaced a toilet that I purchased, removed the old one and repaired a broken seal.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Kent F.
09/2015
5.0
plumbing
  + -1 more
These two technicians were great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Progressive Service Company
We greatly appreciate your time to give us such a wonderful review. We do everything we can to please our customers and to make sure they are satisfied with the work we've completed here at Progressive Services. If you ever need HVAC, Electrical, and Plumbing keep us in mind & we will be sure to take care of you. Thanks so much, Progressive Service Company

Beverly H.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Mold remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Progressive Service Company
[Member name removed], Thank you so much on your review. Our goal is to provide our customers with the best service possible & to make sure they are satisfied with everything. If you ever need HVAC, Electrical or Plumbing needs in the future feel free to give us a call & we will be there! Thanks so much, April Dixon 919-325-0180

Natasha W.
09/2015
5.0
plumbing
  + -1 more
It went great.
Description of Work: repaired a pipe and fixed electrical short

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$359

Response from Progressive Service Company
[Member name removed], Thank you so much on your review. Our goal is to provide the best services to our customers to make sure that they are happy & that the job is done right. If you ever need us in the future for Plumbing, HVAC, or Electrical feel free to give us a call & we will be more than happy to provide you services again. Thank you so much, Progressive Service Company

Phyllis P.
07/2015
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: He installed six new fixtures in 3 bathrooms, including moving a junction box. It could not have been better...and several were quite complex to place and align. Excellent work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Progressive Service Company
Good Morning [Removed member name], Thank you so much for your review on our Electrical Team. We aim to please our customers here are Progressive Services! I will pass this review on to the Owner of the company. Please feel free to contact us if you have any questions or need any other service for your HVAC, Electrical, or Plumbing needs. Thanks so much, April Dixon Electrical Administrator 919-325-0180 adixon@callprogressive.com

Vickie P.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Redo of under sink pipes in kitchen/corrected line to dishwasher that was previously botched by another company, not them. Excellent job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$353

John K.
07/2015
5.0
electrician, heating & air conditioning/hvac, water heater repair
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Progressive Service Company
Good Morning [Member Name Removed]! Thank you so much for your review on our Electrical Team. We aim to please our customers here are Progressive Services! I will pass this review on to the Owner of the company. Please feel free to contact us if you have any questions or need any other service for your HVAC, Electrical, or Plumbing needs. April Dixon Electrical Administrator 919-325-0180 adixon@callprogressive.com

Richard G M.
01/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: The scope of the water heater replacement project was well defined. The plumber did an excellent job planning and executing the project. The new water heater now conforms to all City of Raleigh safety and environmental codes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,350

Nikki M.
12/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Furnace maintenance. Technician was prompt and courteous and explained exactly what was needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Frank B.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced combo Trane heating/Air Conditioning Unit

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Mark P.
05/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Mary-Margaret N.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My furnace would not come on. It turned out to be a simple switch that needed adjustment. A quick service call and I was only charged a small service fee

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

James K.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl W.
03/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Sid S.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
I was really satisfied.
Description of Work: I used Progressive Heating & Air to do the heating and air conditioning installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Melissa R.
04/2013
5.0
plumbing
  + -1 more
Fairly smoothly
Description of Work: We had an emergency pipe burst and had to turn off the house water. The office help was excellent and promptly had a plumber call to set up a time to come and fix it. They sent a fellow named Steven. He got delayed due to someone else's emergency taking a long time, but rather than reschedule for the next day he came out in the evening. I had no problem with that as emergencies are difficult to manage. He had to cut some of our ceiling out to get to the leak and then replace two pipes. We are satisfied with the job. And he and his assistant cleaned everything up. Now, I just have to call my painter to repair and paint the ceiling!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Claude S.
10/2012
5.0
plumbing
  + -1 more
(
Description of Work: Had two leaking pipes that were dripping in the basement. Progressive was able to get someone out first thing the next morning when I called (I declined the emergency service which was extra cost). Plumber was prompt, courteous, well-informed and fixed my problem quickly. The plumber with the original installation (new house, now four years old) had used brass water line fittings except in one spot where they used plastic fittings (must have run out of brass fittings). It was the two plastic fittings that finally had died after four years. Overall service was excellent; price was good; and I will use Progressive again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Debbie K.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Great
Description of Work: Maintenance call for upstairs A/C unit. The representative was prompt and very respectful of my home. Each time he entered he placed booties on his shoes. After the service, he went over the invoice and explained expenses. Great experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Contact information

110 Fortune Way, Raleigh, NC 27617

http://www.callprogressive.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Siding,
Septic Systems,
Gutters,
Air Duct Cleaning

FAQ

Progressive Service Company is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Progressive Service Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Progressive Service Company offers free project estimates.
No, Progressive Service Company does not offer eco-friendly accreditations.
No, Progressive Service Company does not offer a senior discount.
Yes, Progressive Service Company offers emergency services.
No, Progressive Service Company does not offer warranties.
Progressive Service Company offers the following services: Raleigh Plumbing, Raleigh Electrical, Raleigh HVAC, Raleigh Heating, Raleigh Air Conditioning, septic, toilets

Contact information

110 Fortune Way, Raleigh, NC 27617

http://www.callprogressive.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day