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Progressive Service Company

Heating and Air Conditioning, Plumbing, Electrical,

About us

We are a Raleigh plumbing, HVAC, and electrical company providing residential and commercial services since 1983. Progressive Service Company has provided customers with the highest level of service, guaranteeing 100% satisfaction on every job. We proudly serve residential and commercial clients across the Raleigh area with a variety of services including, plumbing, electrical and HVAC.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Raleigh Plumbing, Raleigh Electrical, Raleigh HVAC, Raleigh Heating, Raleigh Air Conditioning, septic, toilets

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6176 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
3%
3
5%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 126-150 of 176 reviews

Carol U.
02/2018
5.0
water heater repair
  + -1 more
They did a great job.
Description of Work: They installed a microwave and a dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

keith S.
11/2017
5.0
electrician
  + -1 more
very pleased
Description of Work: replaced light fixture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Linda L.
09/2017
5.0
plumbing
  + -1 more
.....
Description of Work: .....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gian H.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Gian H.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Gian H.
10/2016
5.0
water heater repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Gloria D.
06/2016
5.0
water heater repair, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: New hot and cold water lines were installed in crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

David L.
06/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Progressive was great. No upcharge pressure. They completed our wiring job quickly and without any hassle

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Prerak P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Fred S.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Keith C.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Chris B.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Susannah H.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mark B.
04/2016
5.0
drain cleaning, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: Replaced 3" black pipe sewer pipe in acoustic ceilng basement ceiling along with two galvanized drain lines and tub drain line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Progressive Service Company
Good Morning, We want to thank you for taking the time to give us a review. Our goal here a Progressive is to make sure that our customers are satisfied with not only our work but our customer service. If you ever need any Plumbing, Electrical or HVAC services feel free to give us a call. Thank you for choosing Progressive Service Company, April Dixon CSR-Elect. Admin 919-325-0180

Laurel H.
04/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: I hired Progressive Service to fix a mistaken wiring job done by another company. The electrician not only fixed what I knew was wrong, but also found some sub-standard work and brought it up to proper standards, eliminating a potential fire hazard. The electrician was courteous, and was easy to understand and to communicate with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$744

Melissa H.
03/2016
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace small 4 inch section of plastic/rubber tubbing totaling 8 minutes work time. Two people showed up. One gentleman was very rude to me after being caught in a lie. He then became nonresponsive or would pretend he didn't hear me. When I asked why he was ignoring me (had I done something to promote such behavior), he brushed it off and stated he had poor hearing. No excuse for watching someone speak to you and not responding. They did not clean up after themselves. They showed up half an hour early but were visibly upset that my husband wasn't here yet. My husband arrived three minutes after the scheduled appointment. Nothing I would want to experience again. :/

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$299

J B.
03/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Replaced kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Dawn E.
03/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Progressive Service Company
[Member Name Removed], Thank you so much for taking the time to give us a review. Here at Progressive Service Company our goal is to make sure that our customers are satisfied with our work along with our customer service. If you ever need anything in the future feel free to give us a call. Thanks again for choosing Progressive Service Company April Dixon 919-325-0180

Neal C.
03/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Progressive rewired a dimmer switch and fixed a problem. Rep was prompt, very professional, and offered some good advice in addition to solving the problem. We used an Angie's List special deal to get a service call and labor for just $99.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Progressive Service Company
Good Afternoon [Member Name Removed], Thank you so much for taking the time to give us a Review. Here at Progressive our goal is to make sure that our customers are satisfied with our work along with our customer service. If you ever have anymore Electrical, Plumbing or HVAC needs feel free to give us a call. Thanks again for choosing Progressive Service Company April Dixon 919-325-0180

aa A.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Progressive Service Company
Good Morning [Member Name Removed], We want to thank you for taking the time to give us a review. Our goal here at Progressive Service Company is to make sure our customers are satisfied with our work along with our customer service. If you ever need us in the future, whether it be for HVAC, Plumbing or Electrical feel free to give us a call and we will be sure to take care of those needs for you. Thanks again for choosing Progressive Service Company April Dixon CSR/Electrical Admin 919-325-0180

Timothy W.
02/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Progressive Service Company
Good Afternoon [Member Name Removed], We greatly appreciate your time to give us such a wonderful review. We do everything we can to please our customers and to make sure they are satisfied with the work we've completed here at Progressive Services. If you ever need HVAC, Electrical, and Plumbing keep us in mind & we will be sure to take care of you. Thanks so much, April Dixon

Kim D.
02/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: This company was exceptional. They were professional, on time and went above and beyond any company we have used before. The deal on Angies list was reasonable and we were extremely satisfied with their work. Their employees were helpful, and very polite. I would recommend this company and will be using them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Progressive Service Company
Good Afternoon [Member Name Removed], We greatly appreciate your time to give us such a wonderful review. We do everything we can to please our customers and to make sure they are satisfied with the work we've completed here at Progressive Services. If you ever need HVAC, Electrical, and Plumbing keep us in mind & we will be sure to take care of you. Thanks so much, April Dixon

Shelley D.
02/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: I had a loose toilet that I thought needed a new wax ring/reinstallation. I had a broken pipe in the concrete slab. The guys were great, they were able to drill out old pipe and install new without using a jackhammer and breaking up the entire floor. They saved me THOUSANDS!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Progressive Service Company
We greatly appreciate your time to give us such a wonderful review. We do everything we can to please our customers and to make sure they are satisfied with the work we've completed here at Progressive Services. If you ever need HVAC, Electrical, and Plumbing keep us in mind & we will be sure to take care of you. Thanks so much, April Dixon

ming Z.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Progressive Service Company
Good Morning [Member Name Removed], We greatly appreciate your time to give us such a wonderful review. We do everything we can to please our customers and to make sure they are satisfied with the work we've completed here at Progressive Services. If you ever need HVAC, Electrical, and Plumbing keep us in mind & we will be sure to take care of you. Thanks so much, Progressive Service Company

James S.
01/2016
5.0
electrician
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Progressive Service Company
We greatly appreciate your time to give us such a wonderful review. We do everything we can to please our customers and to make sure they are satisfied with the work we've completed here at Progressive Services. If you ever need HVAC, Electrical, and Plumbing keep us in mind & we will be sure to take care of you. Thanks so much, Progressive Service Company

Contact information

110 Fortune Way, Raleigh, NC 27617

http://www.callprogressive.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Siding,
Septic Systems,
Gutters,
Air Duct Cleaning

FAQ

Progressive Service Company is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Progressive Service Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Progressive Service Company offers free project estimates.
No, Progressive Service Company does not offer eco-friendly accreditations.
No, Progressive Service Company does not offer a senior discount.
Yes, Progressive Service Company offers emergency services.
No, Progressive Service Company does not offer warranties.
Progressive Service Company offers the following services: Raleigh Plumbing, Raleigh Electrical, Raleigh HVAC, Raleigh Heating, Raleigh Air Conditioning, septic, toilets

Contact information

110 Fortune Way, Raleigh, NC 27617

http://www.callprogressive.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day