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Newcomb & Company

Heating and Air Conditioning, Plumbing, Wells and Pumps,

About us

Since 1954, we have been providing innovative, energy efficient heating and air conditioning services for residential, commercial, and industrial property owners. With offices in Raleigh and Wilmington, we are committed to delivering the best possible service, unparalleled quality, constant professionalism and outstanding performance.

Business highlights

71 years of trusted experience
Emergency Services Offered

Services we offer

HVAC System Design, Installation, Maintenance & Replacement. New Construction, Whole House Evaluation, & Plumbing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.8115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 76-100 of 115 reviews

joe S.
09/2017
4.0
plumbing
  + -1 more
It was under warranty.
Description of Work: Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William and Colleen L.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William and Colleen L.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
..
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris V.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Replaced (removed old & installed) a heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard S.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Donald K.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
..
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ronald G.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I used them for heating and A/C service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Deane I.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Check of heat pump unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hofler W.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$135

Charles D.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

09/2016
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: We wanted to get a humidifier put into out AC unit.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Donald K.
08/2016
5.0
electrician
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5

Cindy and Perry J.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joyce P.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replaced heatinh and airconditioning units. Repaired duct work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Ned K.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Derek I.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginia A.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were extremely helpful when our air conditioner died this summer. It took a few days to install the new unit. To help alleviate the discomfort, they provided window fans to try and keep us as cool as possible until we were up and running again with our new unit. Their pricing was the most competitive and they were easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christina J.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: John from Newcomb and Company came out to service my furnace for the winter. He was very kind and knowledgeable and since we just moved into our house, it was nice that he was able to share more information with me about the units. My only issue is that it takes a LONG time to schedule your annual service. They book up very quickly and I called in late September and their first available day was 11/30. That's a LONG time to wait.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from Newcomb & Company
Thank you for your kind words and great feedback. We are currently working hard to improve our scheduling procedures to better accommodate our maintenance agreement customers. We apologize for the inconvenience and hope to have better options available in the near future. Thank you for choosing Newcomb and Company!

Tom H.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Easy to schedule service time that worked for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Betty K.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: date of service - 07-15-15 routine - cost 0$ would use again -yes disclaimer is true -
Rating CategoryRating out of 5
Yes, I recommend this pro

Kady G.
08/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Very prompt, very good service.
Description of Work: Unplug clogged drain pipe, add freon to system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Regina S.
08/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We were impressed with the technicians who installed our new air conditioners and we love the improved air quality in our home. The only negative is the slow response by the salesperson when part of the services we contracted to have have completed were not initially completed at the time of installation. They were completed later but it took several reminders and prompts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Dennis Y.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They installed a complete system and did a great job. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

JOCELYN P.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
THIS IS REALLY A RELIABLE COMPANY. WE HAVE USED THEM FOR MANY DIFFERENT REASONS OVER THE YEARS AND ARE WELL PLEASED WITH THEM. IF THERE IS AN EMERGENCY, THEY WILL COME RIGHT AWAY.
Description of Work: THEY HAD TO REPLACE SEVERAL PARTS IN OUR FURNACE. THERE HAD BEEN A LOT OF RUSTING, AND MANY PARTS WERE DAMAGED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

3000 Comfort Ct, Raleigh, NC 27604

http://www.newcombandcompany.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Wells and Pumps,
Electrical,
Energy Efficiency Auditing,
Mold Testing & Remediation,
Water Heaters

FAQ

Newcomb & Company is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Newcomb & Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Newcomb & Company offers free project estimates.
Yes, Newcomb & Company offers eco-friendly accreditations.
No, Newcomb & Company does not offer a senior discount.
Yes, Newcomb & Company offers emergency services.
Yes, Newcomb & Company offers warranties.
Newcomb & Company offers the following services: HVAC System Design, Installation, Maintenance & Replacement. New Construction, Whole House Evaluation, & Plumbing.

Contact information

3000 Comfort Ct, Raleigh, NC 27604

http://www.newcombandcompany.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed