Nelcon Residential Repair & Construction

The service turned out very well. I was pleased with his work and responsiveness. There were material charges as one may expect. It was not an urgent matter and we eventually meshed with schedules. I would recommend him highly. The price was fine. I was very happy across the board.

If it wasn't for other problems we noticed he would've completed the work. He was very pleasant and responsive. He does great work. He gets in and out and does good work. We will have him come back out to complete more work.

Before he arrived, Nelson asked me to provide him with a list in advance of the things I wanted him to do. He explained that his work moves along quickly, so I should be sure to have enough tasks to use up the time I'd paid for. (I'd gotten the $259 for seven hours of work coupon.) He: 1) Restapled a loose piece of molding in my kitchen; 2) Installed the pole for my newspaper holder (which had to be dug into the ground) and then assembled the holder; 3) Took my mailbox off its stand to figure out why the bands weren't staying on, discovered the untreated wood underneath was rotted, bought a piece of treated board, went to his house to cut it to size and then put everything back together and attached the bands and new flag. And ... 4) He installed a hose holder on the wall in my garage; 5) Also installed a wall-hung system to hold brooms, tools, mops, etc. in the garage; 5) Replaced a burned out-bulb in my bathroom; 6) Fixed the fan, which only ran intermittently, in that same bathroom. 7) Permanently attached the mounting rod for a wall-hung quilt in my living room; 8) Put up three display shelves in a hallway (and was patient as I made sure they were exactly where I wanted them to go); 9) Put a new bulb in my garage door motor; 10) Looked at a downstairs ceiling light and determined there was nothing wrong with it (I thought the glass was being held in place with painter's tape); 11) Hung a wall clock; 12) Removed some unused screws from a metal door that I hadn't been able to get out; 13) Replaced a toilet flapper. In other words, he accomplished a lot. The only thing on my list that Nelson didn't do was related to the newly discovered improper installation of my kitchen countertop. He said I was better off having a professional granite installer look at it and fix it properly, although he did have a potential solution for me if I couldn't make that happen. I appreciated that he was honest with me about how it should be done correctly. Nelson is an engineer, and it shows in the way he approaches his work. He clearly cares about doing a job properly and providing excellent service. He also explained to me what he was doing and answered my questions as he worked. And he told me this great tip about cleaning off dusty fan vents: Put them in the shower to wash them off. It works beautifully and is so much easier than trying to wash them off under the sink faucet.

He was very formal, and personable. He strikes me as very intelligent and honest. He was unable to do everything on our checklist b/c some of it required different assemblies for windows we did not have; nor do I feel they required assemblies. His work was sloppy, and he did not clean up after himself--which we fell to us to do. However, he was able to repair several of the things on our punch list. We paid for 7 straight hours of work, and he worked about 4.5 of those hours as some things were not within his area of expertise. So all in all, it wasn't such a great deal after all. Despite his candor (which I value), in light of how little was actually done, and the fact that he did not tidy up after himself, I would not rehire him, nor would I recommend his services.

Came to site....did not have the proper equipment to do the tasks. Seemed to have a personality issue with my tenants. I really don't know who was at fault and I will not speculate. He refused to continue the job. Asked me to request a refund. Email that I received after his visit Hi Doug, Dear Mr. Williams, I visited the Rental property this morning and quickly discovered that I did not bring the proper size ladders to accomplish all the tasks. I also found my relationship to the Tenants to be less than satisfactory. This has reaffirmed my decision to not work on Rental properties. You attention is directed to my AL Profile, in which I stipulate that I do not work on Rental properties. I was willing to make an exception for this due to the Big Deal; I am no longer so willing. Please obtain a refund for my services. Please do not contact me again. Respectfully, Nelson Petteys Thanks, NELCON RESIDENTIAL REPAIR & CONSTRUCTION I was not present when he visited the property. So as I stated... I will not comment on the engagement with my tenant. My issues are as follows:1) he didn't not have a ladder adequate to replace a light fixture in a stairwell. A standard 12' ladder should have been all that was needed. 2) From what I understand he also complained about the pitch of the roof (I needed a shingle replaced). I don't like getting on roofs either...that is why I hired a handyman. 3) He left the job without completing any of the items on my list. I would have hoped he would have at least accomplished something on the list. He merely walked away. My tenant took a day off work to be home. What a waste of time.

It went great! The only reason I selected 4 for Punctuality instead of 5 was due to a mixup with the date of our service, but when I called to ask where he was on the original date, he apologized immediately and offered us any date as a make-up (we chose the very next day and he showed up early). The quality of Nelson's work was excellent and he finished things very quickly, but that's not my reason for all the 5's. Rather, it was his professional manner and the unsolicited guidance he offered about the things he was working on. From time to time, Nelson would call me over to instruct me thoroughly and kindly on the appropriate operation of the thing he was installing. On a couple occasions, he diplomatically asked, "Could I have an opinion here?" when in fact what had happened is that I had given him impossible instructions that were just plain wrong. I would hire him again in a second.

Nelson was excellent about gathering the requirements for the job ahead of time. He also was great about telling us exactly what we'd need to purchase ahead of time for him to handle the construction piece of our job without additional Lowe's runs. The first part of the job was just odd tasks that had been piling up on us. He knew that I am a new homeowner so while he worked he gave welcome tips about what he was doing and which tools I should acquire. I learned how to find a stud, regrout tile, level a stove, and caulk the shower in the first hour he was at our place. Nelson took care of all of items we had on our list of things to fix in priority order and in a timely and quality manner. The next part of the job was more complicated. We have a platform under our washer and drier that needed to be extended and a new floor installed. Originally we wanted tile, but upon inspection Nelson noticed that the amount of movement in the floor would create too much flexing for tiles. He had a solution for building some stability in the flooring but we ran into some snags related to the construction of our home that would have meant much more work. Nelson was good about calling the breaks on doing tile instead of baiting us into a lot of work that we weren't prepared to do. After choosing a different floor type there weren't too many more snags. Throughout the process he checked with us that things were going according to our plan and again gave us pointers with some of the more common construction skills we might need as homeowners. I essentially was able to shadow Nelson while he worked and now feel much more prepared to take care of my own home. In the end we're very happy with the work that was done and appreciate that we were able to get a well rounded professional in to take care of our uniquely challenging construction job.

Nelson Pettis (sp?) the owner of Nelcon Repair (handyman service) just happened to come into my home to review the work I needed done while I had another company installing a kitchen floor for me. This local flooring company was also from Angie's List (Carolina In Home Flooring) and I had been very very pleased with their services and professionalism. However, Mr. Pettis immediately commented that I had illegals putting down my kitchen floor - and was I aware of it? He also spoke a quick abrupt Spanish remark to them which I did not understand, but the disdain was evident in his voice. First off, how rude of him to voice his opinions within 5 mins. of meeting me. It was none of his business who I had in my home working. Not a good first impression at all. He was an opinionated and racist individual who I do not want coming back to my home for any work.

Service was provided in a professional manner with attention to detail. Good communication and prompt response.

We wanted to have caulking done around our chimney that has pulled away from our house, but the contractor said that he wouldn't perform the work unless we had it inspected by an engineering firm to determine the cause of the problem. No work was performed.

Repaired drywall, repaired a window, repaired a door knob/strike plate, repaired a window blind. Nelson did a great job. He is extremely knowledgeable and conscientious. He arrived at my home on time. He had to buy materials for the repairs, which he did so quickly. I had 2 wood blinds in my garage which were broken. I was just going to have him replace them, but he fixed them.....very impressive. While he was waiting for the dry wall mud to dry, he walked around the house and called to my attention things that he felt needed to be addressed. I would definitely contact him again to work on my home.

Very well. We will likely have him return once a punch list is submitted from an inspector. Loves children(we have 4) and had no problem with our overly inquisitive 5 month old kitten. Did an excellent job of explaining everything.

It went well. I needed the work done urgently before new gutters were installed and I appreciated Nelson's willingness to come out when I needed him.

Nelson contacted me immediately and set up a time to come over. He was prompt and thorough. He did an outside inspection of my 24 year old house and pointed things out to me that would need future attention. My front stoop had some wood rot in a spot near the base which he repaired. Nelson was easy to work with. He is easy going and a fun guy. I highly recommend him and plan to use him in the future.

Timely communication was the primary problem in getting the service scheduled.

Day one, I called him before I purchased the deal. He told me to send him the pictures; he said he could do the project. So I purchased the deal. I told him not to contact me through the auto message system with Angie’s list since there was not going to be anyone at the house. I told him to contact us on Tuesday when my wife was going to be home. He said he would contact on Tuesday. He did not call. I called him on Friday or Saturday and left a message. He did not call back until Sunday, my wife missed the call. She did not want to call him back late that evening. Then all of a sudden the next day, I received the email from him stating he did not feel comfortable talking with either one of us, he did not know why, but he requested that I asked for a refund on the deal.

All tasks were performed efficiently and Nelson was very courteous.

I couldn't be happier with the work that Nelson provided! I would highly recommend to anyone in need of general maintenance items. He was fast, but thorough and made great recommendations along the way. Very professional!!

I had five emails back and forth from him stating he was going to come to our house and do some small repairs. He was supposed to come on Monday but asked if he could come Saturday, he would call and let us know when he was on his way. When he called on Saturday, he said he didn't realize how far it was, it was 20 miles past where he wanted to go. That is why I specifically asked in the original email if he came to my town and he said yes. His price was great, intention was good, but he failed to deliver.

Nelson responded back to my request for a quote with a question.... Did I want him to come out to perform the requested service or was I wanting a quote. I advised I would like a quote. He then asked if I was getting other quotes. I replied yes... I always get a couple of quotes for any work just to make sure the quotes are within the same range. Upon finding out I had requested other quotes, Nelson then declined to quote on my repairs! His attitude turned negative and his behavior was very unprofessional (in my opinion). I would not recommend this business. I guess Nelcon is either scared of competition or are very overpriced for their services.

Nelson installed a vent hood over our kitchen range. Always arrived on time, very professional. He's an interesting and friendly individual. Ran into a couple of snags, but he worked through them and completed the job. Also talked to him about another job, but once he took a look at the project, he ultimately decided we did not need the work performed after all. We appreciated his honesty. He also installed several new door locks at my mother's home. We highly recommend Nelson.

We had damaged carpet in a second-story hallway that needed replacing. We decided bamboo would be easier to care for. Because the subfloor was 1/2 in. plywood, code required a floating floor. Nelson knew exactly what to do, from removal of the old carpet and padding, to the painstaking elimination of squeaks, to cutting back door frames and the complete installation with new padding and the floating floor. He actually showed me how to do it, as I volunteered to be helper. We spent one entire day just on getting squeaks out. The floor is still performing well 3+ years later. Nelson is a very conscientious contractor. He doesn't cut corners and his work process is about the most transparent that I've ever encountered. You can ask him anything, and he will explain it so you understand perfectly. He doesn't lie, ever. If he has a problem or can't do something you will be notified. If there is a factor going in your favor, such as using existing materials, etc. you will get a consideration. He's a very rare type of contractor.

Nelcon is fantastic. This is a sole proprietor and he came and did an estimate on short notice. He gave me a fair price so I let him do the work. He is very professional, holding an engineering degree from a prestiegous university, and he takes the time to educate the customer as much as the customer desires. He came the day we scheduled the work and arrived on time. He worked efficiently and quickly. He's a bit of a perfectionist, so the job looked fantastic when he was done. He cleaned up and was done in about 4 hours. I was happy and he was happy to do the work. I would definately use him again and would highly recommend him w/o reservations to anyone looking for a good handyman to do all sorts of jobs around a home.

Everything turned out very good. He was very creative.

We had two pieces of loose siding that were banging around in the wind. They had been previously repaired by another handyman but didn't hold. Nelson came out on Christmas Eve, was very knowledgeable about siding, repaired the pieces in less than an hour. We were very pleased and are optimistic that this time the siding is fixed. He also did a walk around and pointed out some gutter problems and recommended we get a gutter person to look at the problem.