paid $89 dollar for deal for a handyman and he did not do the job this has been going on for a year and i did not hear from him and when i called him he said he could not do the job i am asking.him to do
Description of Work: Handy man service
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
Response from Nelcon Residential Repair & Construction
I recall that this person was contacted after the Deal was purchased. I agreed to wait to hear from her about scheduling. Some months later I was contacted by Angie, who said I need to contact this person about scheduling. I immediately contacted her and wrote I was ready to visit. She replied with something to the effect of, " I will see when I have time for you to visit." I messaged Angie to that effect, and that was several months ago. Now, instead of this person contacting me again, an "F" Review was submitted.
ROMIA S.
04/2018
5.0
handyman service, ceiling fans
+ 0 more
Services were performed as requested. He was very professional and efficient. I would hire him again for future projects.
Description of Work: Ceiling Fan Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff A.
02/2018
2.0
handyman service, doors
+ 0 more
Nelson showed up on time which I appreciate. He was dressed appropriately. He looked at the door and left. He called to tell me that since I was "seeking competitive bids", he wouldn't be sending me one. I asked how does he get work and he said he gets work from Angieslist and referrals. He stated that people trust him or they don't and that most people let him do the work and then pay the bill whatever it turns out to be. First, trust is earned. Second, I don't give anyone blank checks. His attitude was flippant and very unprofessional. Why waste my time coming to see a job if you are not giving me an estimate? This is illogical and frustrating.
Description of Work: I wanted a patio door replaced replaced with a new slider.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
5.0
Response from Nelcon Residential Repair & Construction
Once again, a bad Review from a person for whom I did no work. I have stated many times, competitive bidding is a waste of my time. Someone will always be cheaper. I maintain my quality of work and choose to work on projects where I have a friendly relationship with the Client. I do not believe such a relationship was possible with this person, and the Review proves that I was correct to not offer a bid.
Manasi G.
02/2018
3.0
handyman service
+ -1 more
did a good enough job but was hired for 3 hrs but rushed out in about 2.
Description of Work: Installations of curtain rods, shelves etc around the house.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$129
Response from Nelcon Residential Repair & Construction
So, let's see...I arrived, did a walk around to view all tasks, and accomplished all of them in two hours. BECAUSE I DID NOT TAKE THREE HOURS TO DO ALL HE WANTED, HE GAVE ME A "C". You may draw your own conclusions as to the Logic involved. PLEASE, do not ever ask me to do anything for you again!
Jack L.
01/2018
5.0
handyman service, lighting
+ 0 more
He did what he said he could do and was clear about what he did not do. A good experience and will use again as needed.
Description of Work: General handyman work, replacing light bulbs in high locations needing a ladder, Determined that one exterior motion light had unusual wiring configuration that would require an electrician to rewire properly, replaced broken diffuser on can light, replaced light bulb in garage. Needed some plumbing work done, but he pointed out initially that he does not do plumbing work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Nelcon Residential Repair & Construction
This project went well. I explained that some tasks require a Licensed Electrician. I would be happy to do additional Projects for this person.
Jean K.
01/2018
5.0
handyman service
+ -1 more
Really well. It was easy to schedule. The service was performed very efficiently and cleanly.
Description of Work: I purchased and Angie's List deal for recalling of my bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Nelcon Residential Repair & Construction
I enjoyed working with this person and visiting her rather colorful Neighborhood.
Susan H.
01/2018
5.0
handyman service
+ -1 more
Very well. Helpful and pleasant on the phone.
Description of Work: Nothing. I have yet to schedule anything
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Nelcon Residential Repair & Construction
The phonecon helped the Homeowner determine the best [Member Information Removed] to proceed. When I am contacted, I will be glad to visit to accomplish the Project.
Mark S.
12/2017
5.0
handyman service
+ -1 more
Very well, on-time, punctual, knowledgeable.
Description of Work: Ceiling fan install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard K.
12/2017
5.0
ceramic tile, handyman service
+ 0 more
Went very well, did all the work to my satisfaction at a very nice price. Perhaps could have cleaned up slightly better, but that is a nit.
Description of Work: Need the grout in our bathrooms to be repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Nelcon Residential Repair & Construction
A well-accomplished Project. Happy to do more when requested.
Kathryn M.
12/2017
1.0
handyman service
+ -1 more
Lousy. After asking a few personal questions in an attempt to discern my salary, he asked if I could sing. I asked why he asked and he told me that if I was going to watch him, he would ask me to sing. I told him I don't sing and I'm not going to. Then he expressed frustration with assembling the cabinet. Finally, he refused the job, told me to request a refund from Angie's List, and stormed out the door.
Description of Work: I needed a bathroom cabinet assembled, a mirror hung in the bathroom, and interior door locks changed.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$89
Response from Nelcon Residential Repair & Construction
Oh, my. I arrived four minutes after the appointed time, and she invited me in. She began by showing me the first Task, then waited for me to start it. "I always look at everything before I start on anything", I explained. She then showed me an interior French door that opened into her Office. She asked me to install two doorknobs with key locks, so she could secure her Office. I carefully pointed out that the doors were held shut with spring loaded ball detents, and that the doorknobs would not be able to secure the door at all. She simply shrugged and suggested locking a Closet in the Office. It was at this point that I asked her what she does for a living. She replied, "I'm Retired, I don't work any more". Now, I'm going to reveal one of my secrets. People who are reluctant, or unwilling, to tell me what they do to earn a living are usually difficult people to work for. That is one test I give to see if I can finish a project without trouble. After looking at all the Tasks, she suggested I start on assembling a shelving unit to go above the Toilet upstairs. "You can assemble it here and carry it upstairs", she said. I pointed out that moving an assembled item is harder than moving the box it is in then assembling it next to where it needed to be installed. She reluctantly agreed, and we went upstairs. She sat on the edge of the garden tub and watched me continuously. I looked at her and asked, "Do you sing?". She said she was not a singer, and asked why I asked. "Well, if you are going to sit there and watch everything I do, you might as well sing to me". She decided to go work on the Ring doorbell installation. ( She had called Sunday to say that there were fewer things for me to do so would I like to arrive later. I maintained my 0900 arrival time.) I sorted out the pieces and found one problem with one. I thought about a workaround while I assembled a couple of other pieces. She returned and asked me if I knew how to install a Ring doorbell. "Not knowing what I am doing has not stopped me in the past", I replied. She then verified that I had not yet installed a Ring doorbell, and indicated that, because of that, I would not be able to install one. I pointed out the faulty piece and she said, "Oh, that's easy to fix". It was at this point that I asked her, "so, what did you do before you retired?" She clearly did not want to answer my question, and once she did, she questioned my intelligence. I concluded that she is a difficult person to work for. "Tell you what," I said. "I decline this Project. Please obtain a Refund from Angie's List, and please do not contact me again about any work". I collected my tools into my tool bag, stood up and walked downstairs. As I descended the stairs, she said," well, I think this is the best outcome for me, because you appear to have no ability to do anything". I wished her a Merry Christmas and walked out the front door. Wow. I can only conclude that this person has issues While she did tell me what her occupation was, I do not find any relevance to her behavior. For whatever reason, she concluded that I was, well, Stupid. This is not the first time I encountered a person who possessed this attitude. (I am unable to state a common factor because of Political Correctness.) I could respond with my Education and Work Experience, but I have been fixing things for 17 years now, and I pretty well know what I am doing. I will take this moment to add a note to Angie. The Homeowner is able to submit a Review on me, to which I may respond. I am unable to submit a Review on her. She can give my name out anywhere, but I am unable to name the Homeowner. Honestly, there are some Homeowners who need to be Reviewed so that other Contractors and service providers can be forewarned. Your system is blatantly unfair.
Patricia M.
11/2017
5.0
handyman service
+ -1 more
It went well. I had no where near a half hour of caulking work (not to mention 2 hours) so I asked for assistance with a different type of repair, which he did for me. I was pleased.
Description of Work: Removal of old caulking and application of new caulking in small shower stall in bathroom.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Nelcon Residential Repair & Construction
I am grateful for this Review. Allow me to explain to You, Dear Reader, about the two hours. Typically, replacing caulk on a shower, tub, or countertop takes about a half hour to forty-five minutes. Replacing grout can take up to two hours. However, the vast majority of my work for this Deal has been caulking. I supply the caulk, since only a small portion of one tube is used each time. I cannot supply grout, because there are numerous colors, and two types (sanded and unsanded) for each color. I cannot carry an inventory in a cost-effective manner. I can carry three colors of caulk. Now, with a bow to The Guardians Of The Galaxy: "I am Grout!" Heh.
Michele C.
11/2017
5.0
handyman service
+ -1 more
He doesn’t do that work, but was very responsive and helpful in recommending
Description of Work: Overhead garage shelf
Rating Category
Rating out of 5
Yes, I recommend this pro
Kathleen K.
11/2017
5.0
handyman service, ceiling fans
+ 0 more
Went great. He is very knowledgable and meticulous, worked quickly and cleaned up completely.
Description of Work: Nelson installed two new ceiling fans, removing the old ones and assembling/installing the new ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Nelcon Residential Repair & Construction
I enjoy ceiling fan installs, and the Client was pleasant to work with.
Taylor H.
11/2017
5.0
handyman service
+ -1 more
Nelson is great. Did a few projects that we needed completed and was on time, polite, to the point and effective. Will absolutely call him again when we need him!
Description of Work: odd and end jobs around the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Nelcon Residential Repair & Construction
WOO-HOO! I like this Review! Always happy to recommend things when I notice something.
Michael M.
11/2017
1.0
handyman service
+ -1 more
The correct color of caulk was not used. I told him an almond/tan color and he used white. Not a very social person. He should not be on Angie’s list. I could had done a better job!
Description of Work: Shower caulking
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Response from Nelcon Residential Repair & Construction
This Client said nothing to me about 'the wrong color' when he looked at my work upon completion. Persons who are unwilling to point out a problem to me directly, but wait to file a Review, are people whom I try to avoid. As to my sociability, I get along with almost everyone. Since I do not get along with this person, I hope he and his partner do not contact me for any work again.
Chris B.
11/2017
5.0
handyman service
+ -1 more
He worked very fast and efficient and also offered tips for me to handle the work in the future.
Description of Work: Had caulking done and door frames patched where cats had scratched them
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Nelcon Residential Repair & Construction
This project took a lot less time than the Client expected. I find that is often the case with my work. Repairing the areas will also cost much less than replacement of damaged trim. So, win-win all around.
Teresa P.
11/2017
5.0
handyman service
+ -1 more
He was very knowledgeable of all of the items I needed done and worked quickly from one job to the other. He had all of the equipment necessary for each job and informed me of any information needed about the items he was working on for future reference. He gave me an estimated time it would take to complete each of the jobs when we corresponded about scheduling the job so I was able to determine the number of jobs I wanted done. He also called me when he was enroute to my home to give me an ETA. I was pleased with the job he did and would recommend him to anyone needing a handyman.
Description of Work: I needed a light fixture replaced, and kitchen faucet replaced, and shower head replaced, and a mirror in half bath replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Nelcon Residential Repair & Construction
Close coordination with the Client helped ensure that her needs were met. Shucks, this project was fun, anyway!
William L.
11/2017
5.0
handyman service
+ -1 more
Very responsive - quick installation and competitive prices. We were very happy with the results, and would definitely use again.
Description of Work: Engaged Nelcon to replace a ceiling fan
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Nelcon Residential Repair & Construction
An enjoyable project, happy to do more like this.
michael V.
11/2017
1.0
handyman service
+ -1 more
He wouldn't do it because it was on the second floor (never told me that on the phone or in the ad) and he had to climb a ladder which he said he doesn't do anymore. I also received no refund from Angie's list because I reported it a few days over the 30 day refund period. So basically I bought a service that the contractor would not fulfill and no refund from Angie's list. VERY bad business by Angie's list.. Never again.
Description of Work: Wood rot around my windows.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
$175
Response from Nelcon Residential Repair & Construction
The Homeowner has received a Postal Money Order for the amount he paid to Angie's List for this coupon. The Homeowner should immediately correct this Review. As a separate matter I will no longer offer the Rotted Wood Repair coupon due to health-related difficulty in performing work on a tall ladder. I will still use my 6' step ladder for indoor work.
Chris Q.
10/2017
5.0
handyman service
+ -1 more
The kit was not the right one-I bought it so I made the error.
Description of Work: Celing FAn Kit Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Nelcon Residential Repair & Construction
I was able to transfer the fan motor from the new assembly into the existing box by modifying the frame. Got is working, and I am very grateful for this excellent Review.
Marci L.
10/2017
1.0
handyman service, home remodeling
+ 0 more
I purchased a deal for caulk removal/replacement and made an appointment for services to be performed. I told him I could do a Friday since I do not work that day, and he could not accommodate that day. I told him we would need to take time off work otherwise, and he agreed to come first thing in the morning. We prepared the kitchen in advance and expected him to come at 9 am. We received a phone call that morning where he said he decided to work on another person's kitchen instead. I called him back and he said I lived too far away (the deal was within the area he services) and suggested I get a refund since he cannot make everyone happy. He did not offer to reschedule, which was our expectation. He was short, curt, and bordered on rude despite us being the ones inconvenienced. He said he was in a situation where he was working two "equally demanding people" (one of which was us, I suppose), and he "clearly couldn't make anyone happy". Our only expectation was that he did the work on the day and time he promised, and I did not feel that was demanding. His tone certainly took us by surprise and was unnecessary and unprofessional. He clearly took on this customer after making an appointment with us, and double booked and expected us to accommodate that at the last minute.
Description of Work: I purchased a deal for caulk removal/replacement and made an appointment for services to be performed. I told him I could do a Friday since I do not work that day, and he could not accommodate that day. I told him we would need to take time off work otherwise, and he agreed to come first thing in the morning. We prepared the kitchen in advance and expected him to come at 9 am. We received a phone call that morning where he said he decided to work on another person's kitchen instead. I called him back and he said I lived too far away (the deal was within the area he services) and suggested I get a refund since he cannot make everyone happy. He did not offer to reschedule, which was our expectation. He was short, curt, and bordered on rude despite us being the ones inconvenienced. He said he was in a situation where he was working two "equally demanding people" (one of which was us, I suppose), and he "clearly couldn't make anyone happy". Our only expectation was that he did the work on the day and time he promised, and I did not feel that was demanding. His tone certainly took us by surprise and was unnecessary and unprofessional. He clearly took on this customer after making an appointment with us, and double booked and expected us to accommodate that at the last minute.
Rating Category
Rating out of 5
quality
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$99
Response from Nelcon Residential Repair & Construction
I will no longer do any projects in Hillsborough. Why this person posted the same text twice is baffling to me.
Aleksandra T.
10/2017
5.0
handyman service
+ -1 more
Very quick response and easy going, we had no problems with scheduling. Very professional and knowledgeable, he does good work and gives lots of good advice.
Description of Work: Wood restoration
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brenda S.
10/2017
5.0
handyman service
+ -1 more
Mr. Nelson is not a licensed plumber and was unable to sign on to the job. However, he provided me with a lot of useful tips and information in prepping for the job. If I have other jobs to be done, I will call Nelson first.
Description of Work: I contacted Nelson for a bonus room completion in an existing home. We wanted it to be plumbed for a wet bar.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Laurie M.
09/2017
5.0
handyman service
+ -1 more
I learned why the sink faucet and stopper need to be replaced, but all other things were done efficiently. He certainly knows his stuff, and is a very comfortable person to have around. I would definitely call on him again. I gave top marks in all areas except punctuality. He was 15 minutes late and left fifteen minutes before 2 hours were up (actually cutting the two hours to 1-1/2 total). What was not done were relatively minor, but not things I can do,
Description of Work: A cabinet hung on the wall; toilet paper holders replaced; blind hung; over-garage light bulb replaced; one sink stopper repaired, the other needs to be replaced, along with the faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$89
Tim R.
09/2017
1.0
handyman service
+ -1 more
Terribly! Nelcon delayed and delayed. At one point he actually said he "forgot". Then he kept finding reasons to delay, like "there was a small bush in the way". When all he had to do was run his ladder "Over the bush" and set the ladder onto the Eve. Then after months of delay the squirral came back and he delayed again.
Description of Work: I needed to have a repair done on a roof Eve where a squirrel had chewed it's way into my attic. Despite repeated calls the work was never done. I have already reported on this.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Finished Carpentry and Woodworking,
Plumbing,
Electrical,
Ceiling Fans,
Ceramic Tile,
Lighting,
Drywall,
Doors,
Kitchen and Bath Remodeling,
General Remodeling,
Siding
FAQ
Nelcon Residential Repair & Construction is currently rated 4.5 overall out of 5.
Nelcon Residential Repair & Construction accepts the following forms of payment: Check,PayPal
No, Nelcon Residential Repair & Construction does not offer free project estimates.
Yes, Nelcon Residential Repair & Construction offers eco-friendly accreditations.
No, Nelcon Residential Repair & Construction does not offer a senior discount.
No, Nelcon Residential Repair & Construction does not offer emergency services.
Yes, Nelcon Residential Repair & Construction offers warranties.
Nelcon Residential Repair & Construction offers the following services: Interior, wood and aluminum storm door framing, pull - down stairs, installation - ceramic tile, sheetrock, laminate flooring, soffit and ridge vents, repair and replace exterior trim, electrical and plumbing fixtures, attic platforms, computer - aided drafting, handyman, siding & rebuilding rotted windowsills.
I will not Subcontract for general contractors
I will not work for realtors
I will not work on rental properties