It went very well. He did a perfect job and wanted to be sure I was happy with his work. He was on time and the 2 jobs took just under 2 hours, as he spent time measuring so that the mirrors were both the same height.
Description of Work: I needed two very heavy mirrors hung side by side. I needed him to remove my stacked dryer off my washer and rehang overhead cabinets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$142
Response from Nelcon Residential Repair & Construction
She was extremely happy with my extra efforts, and I am glad to do a bit more for folks like her.
Monica T.
11/2016
5.0
handyman service
+ -1 more
We were able to fix everything on my list.
Description of Work: A few small repair items around the house
This was a big deal purchase. It was great; he did a wonderful job. He was very nice and professional. He finished the whole list and we started on other things. He did end up running over the three hours a little bit so even though he did not charge me for it I ended up giving him an extra $20 just as a tip because he did such a great job and I was tickled pink to have it all done. I think the price was fair. It kind of averaged out to about $40 and hour and that is pretty much what I have seen around here. He was here a little bit before the time he was to be here. I am gathering up some more things to have him come out to do. He does an excellent job, is very professional, courteous and punctual. Overall he just does a great job.
Description of Work: It was just handyman service. I had a list of things that needed to be done. I had some light fixtures to be switched out and a fence to be repaired. He also hung curtain rods, took the screens off my windows and put some blinds up for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Yvonne D.
11/2016
5.0
handyman service
+ -1 more
Quite well. I am pleased with his work. This company only want to take jobs in Wake County. I live in Durham County.
Description of Work: Several small handyman task.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BROOKE H.
11/2016
3.0
ceramic tile
+ -1 more
He did teach me some helpful things from this experience.
Description of Work: He told me the deal did not work for what I needed to done. He worked enough to make a mess and then left very quickly.
Rating Category
Rating out of 5
quality
3.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Cora P.
10/2016
4.0
ceramic tile, handyman service
+ 0 more
The major job, window frame leakage, was determined to be beyond the skill set of provider; other jobs performed but except for faucet replacement, problems remain. The primary benefit was some helpful advice given.
Description of Work: Window frame leakage, replace vanity faucet, reset hinge on storm door, seal crack around porch pillar
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$129
Response from Nelcon Residential Repair & Construction
She needs a crew to remove siding and reinstall. Sometimes I get a Client who wants something better done by someone else.
Chie H.
10/2016
1.0
ceramic tile, handyman service
+ 0 more
Received phone call message from contractor contacted by Angie's list while out of town. Sent e-mail response to business with attachment showing pictures of vent to be painted and shutters and doorway. Called business and left message. Did not receive responses to either. Called again this date (10/3/16) and while speaking with Nelson, when asked if he had received my phone call message and e-mail with pictures, was told that because he was 61 years old and advanced in age, he may have deleted phone call. I told him I was much older than that. He then kept asking me how old my shutters were, I told him that because the house was built in 1997, shutters were in great shape...he kept asking about the condition of the shutters. When I tried to get a date for his appt, when he advised that this week was booked up, I told him that because I was on a support team to take a friend to chemo that week, would schedule for Monday (10/10/16) but if he had a cancellation for this week to contact me. Nelson then said he thought I had a bad tone in my voice, I explained to him that I was becoming impatient because I had not received a response from him after I provided requested information and he again starting talking about the tone of my voice. I have sensed from his lack of responsiveness and comments made when I finally reached him that this contractor may have underlying issues with professional women of a certain ethnic origin.... I still need a contractor....please advise.
Description of Work: Painting of shutters, vent, around door, patio lattice replacement.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$129
Response from Nelcon Residential Repair & Construction
When she called, she was obviously upset that I had not scheduled the project. She questioned almost everything I said, and disagreed with my conclusions. She asked if she should get a refund and another Contractor, I said, "since you now appear to be hostile, I request you obtain a refund and select another Contractor from Angie's List." By the time I said, "select", she had hung up on me. This person appears to be impatient with people who do not jump when she says to. Based on my sixteen years of experience, her mind was made up to get a refund when she called. I have no idea what profession she is in, nor do I know what 'ethnic origin' she holds. Only from talking to her on the phone do I have any idea of her background. Still, she concludes what appears to be Racism on my part. My gosh, what this country has come to! This is another example of two things: first, that almost all of my bad Reviews are from people for whom I have done no work, and usually have never met. Second, just as there are good and bad Contractors in the world, there are good and bad Homeowners. I wish I could add her name to a list to share with other Contactors about her prejudice. Perhaps she could devote her anger to more productive pursuits.
Sierra F.
09/2016
5.0
handyman service
+ -1 more
Everything went great. Nelson was good about pointing out other items and providing suggestions on how to handle. He has a sense of humor, so don't take him too seriously!
Description of Work: A variety of misc items including installing some baby proofing items, checking a section of gutter, recaulking sink and around some tile, installing wall ledge shelves
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Rosemary C.
09/2016
5.0
handyman service
+ -1 more
The service was outstanding: quick, efficient, and with professionalism.
Description of Work: - Hanging an over-sized window blind. - Adding chain pulls and bulbs to ceiling light fixtures in the attic and deck storeroom. - Adjusting the pneumatic closer on a storm door to prevent the door from slamming shut rapidly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Ed G.
09/2016
5.0
electrician, handyman service, ceiling fans
+ 1 more
Did a great job, very accommodating , would certainly hire him for other work.
Description of Work: He did light electrical work and picture hanging.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jennifer L.
09/2016
5.0
handyman service
+ -1 more
I purchased the coupon from Angieslist and so far this has been my best contracting experience. Nelson stopped by and quickly fixed the issue with my outdoor light. He also took the time to walk my property, filling me in on problems that he saw and told me how I could fix many of them on my own. For the bigger problems, he spoke with me about how to select a bigger contractor and what sort of work I could expect and basically gave me an overview on how to make sure I was getting things repaired! Would call him again in a heartbeat - great guy!
Description of Work: Small handyman fixes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Nelcon Residential Repair & Construction
She and I are both from small towns, we understand each other well because of that. I will be glad to return to her home and fix some things whenever she asks.
Scott M.
09/2016
5.0
handyman service
+ -1 more
Nelson is awesome! He is so easy to deal with and does a great job. He is very knowledgable about home repair and I learned things from him. He went out of his way to get parts for me outside of his hourly rate to reduce my costs. His rates are extremely reasonable and is far and honest. A pleasure to do business with and I would highly recommend him for your next job.
Description of Work: Pantry Door repair, screen replacement, curtain rod hanging, cabinet touch up and other general household repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Nelcon Residential Repair & Construction
I really enjoyed working with this Homeowner, his Wife, and Daughter. Not far away, and I was able to make thing a lot better for them. This is fun!
Kimberly N.
09/2016
5.0
flooring contractor
+ -1 more
Nelson was kind enough to come out to talk with me about my project even though I live pretty far away from him. I appreciate the time he took to talk with me about the project, and he even pointed out a couple of other home maintenance issues that need to be addressed. I really enjoyed talking to him. Although I didn't have him complete this particular project, he seems very detail oriented and I believe he would have done a good job. He even made a CAD image of our bonus room for me! I would recommend him.
Description of Work: Remove particleboard subfloor, replace with plywood, install bamboo flooring in bonus room.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shirley D.
09/2016
5.0
electrician, handyman service, lighting, remodeling, replacement windows
+ 3 more
Extremely well. I found Nelson to be very knowledgeable, efficient, and professional. He arrived exactly on time and began work immediately. He was thorough and precise in his work. I have confidence in him and his work and am hiring him to do more work. I am highly satisfied with the results and would recommend him without reservation.
Description of Work: Installation of top-down/bottom up window blinds (3); Removed old vanity light fixture and replaced with new; Removed old shower stall metal fixtures and caulking; installed exterior door sweep; installed exterior dryer vent; drilled hole in brick mortar for exterior plant hanging. Advised me on other future projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Nelcon Residential Repair & Construction
I was pleased to work with this person, and hope to hear from her again with more stuff to do.
Brigid P.
09/2016
5.0
handyman service
+ -1 more
Nelcon arrived for the appointment on time and did all the items on the list quickly. We also asked for one additional item, but because we did not have all the parts available, he could not complete that item. We will have him come back to complete and do more work.
Description of Work: I had a list of small household items that needed to be completed. Nelcon called to go over the list prior to coming to the house. I purchased items that he would need for the various repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimber C.
08/2016
5.0
drywall, handyman service, plumbing
+ 1 more
Nelson is a very personable guy and has done a great job with all the tasks he's helped us with around the house. He even came out last minute on a weekend to help us get our sinks installed before our open house. Great guy, great work! We will be calling on him more in the future.
Description of Work: Handyman services - We had Nelson out on an Angie's list deal in January and I've called him back twice since. Once for general repairs on my window sills and more recently to install 3 sinks in our bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Nelcon Residential Repair & Construction
This Homeowner is fun to talk to and very nice to work for. She was a bit surprised when I came up with a unique solution to her problem on another project. She was expecting to replace a trim piece when, after glancing at it, I proposed a simple repair that took much less time. I accomplished it, and it worked out in excellence. I like doing stuff like that. I will be glad to accomplish more work on their next house.
Cheryl L V.
08/2016
4.0
handyman service
+ -1 more
He really couldn’t do much and he came in at the same time I was installing the air conditioning unit and he complained that it was too hot to work in the house. He is a likable guy but I would not recommend them. In all he didn’t do much while he was here there were little things and it took him forever to do it and complaining the whole time to do it. He did take away some aluminum. I had already torn down a busy book thing and he took it with him. I guess his pricing was ok. I really wound up just to get him out. I think this was a $99 deal.
Description of Work: They came to do handyman service. It was general handyman work to reinstall blinds that had fallen down in my office, install a window in the front and those little tiny things he did ok. I needed him to take a mirror out of the bathroom and mud in where the holes were and he didn’t do a very good job on that.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Sander P.
08/2016
5.0
handyman service, doors
+ 0 more
No problems. Purchased a package for 3 hours of work and the jobs were completed in less time
Description of Work: Blinds installed and a folding door replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Nelcon Residential Repair & Construction
I normally do not work on Rental Properties. I chose to make an exception due to a large number of purchases. The tasks were not difficult, and I had all the tools needed to accomplish things. The Landlord inquired if I needed any tools, and was kind enough to offer me his tools. The work took less time than was expected, which I find is frequently the case. I am grateful for this great Review, and I hope to earn lots more of them as time goes by.
Janet C.
08/2016
1.0
handyman service, woodworking
+ 0 more
The company Haden's even contacted me yet. After about 10 days to two weeks of purchasing the service I contacted them. Still have not heard from them. I am going to cancel the service before my thirty days is up as I do not want to deal with people who don't respond. Unfortunately sometime ago my husband had a similar experience with a tree trimming co. And ended up losing his money because after six months they were still to busy to so the job.
Description of Work: A drawer box put in under my cooktop and a flop sink connected in my garage.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Nelcon Residential Repair & Construction
I called 2 August both phone numbers provided. The first one did not work, and the second one was unable to leave a voice mail. This person made no effort to contact me during this time even though My phone number and email address was furnished. Please note also, that I did no work for this person.
Robin B.
08/2016
1.0
handyman service
+ -1 more
I called the provider and we went over the work we needed him to do and then when he arrived at our home he told me he wouldn't do work on rental properties and that he did not want to do painting. He would not do the work so I had to get a refund.
Description of Work: He was hired to do some small jobs.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$129
Response from Nelcon Residential Repair & Construction
My Profile clearly states that I do not work on Rental Properties. This last run of 3 hrs of Handyman included so many Rental Properties that I had to accept a couple of them. One was accomplished and I received an 'A' Review. This was the other one, and after reviewing the scope and meeting with the Rental Property Owner, I declined the project. You, the Reader, should note that almost all my poor Reviews are from people for whom I have done no work. For whomever else might want to retain my services, please note: I do not work with Realtors, I do not Subcontract for General Contractors, and I do not work on Rental Properties. Thank you for reading this in its entirety.
Amy A.
08/2016
3.0
handyman service
+ -1 more
The handyman declined the job after he looked around.
Description of Work: Nothing was done.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Response from Nelcon Residential Repair & Construction
THIS HOMEOWNER REFUSED TO LET ME IN THE FRONT DOOR. As I exited my truck, the garage door opened and she stood inside, waiting for me. She drives a pickup truck, has a garage full of home building tools, yet she wanted me to do some work. She asked me inside, then stood behind me. Instead of me following her, I walked in front while she said,'turn here, go up the stairs, turn here-no, the other way!" Frankly, it was a stupid method of showing me around. One task was missing parts, and she argued with her Mother in Chinese until she turned to me and explained in English that she had to look for the parts. Later, I had to unpack a sink. She stood to one side, scowling, with her arms crossed. I finally had enough. I politely informed her that I chose to decline this project, and she should obtain a refund from Angie's List. I left via the garage overhead door, as I had entered. As soon as I cleared the door she pushed the button to close it. I WANT NOTHING TO DO WITH THIS PERSON EVER AGAIN. Why is it that Contractors are unable to submit Reviews on Homeowners first?
Amit B.
08/2016
1.0
handyman service
+ -1 more
Nelson declined the project and said I can get my money back.
Description of Work: company did not perform any work.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$129
Response from Nelcon Residential Repair & Construction
I shall remind the Reader that almost all of my poor Reviews are from people for whom I have done no work. The Client wanted a desk disassembled and moved upstairs for storage. The desk was on a furniture blanket in a front room. I went to slide it out and lay it over and the Client stopped me. He said he was afraid I would damage his new floor. I had to explain my methods to him to allay his fears of my ability. I surveyed the desk and found that taking it apart would result in breaking some glued pieces. It appeared that this desk was not designed for disassembly. I explained this to him and he was not happy. He showed me two other rather simple tasks upstairs. He has many tools and at one point explained how he wanted me to accomplish one of these tasks. I asked him his occupation. He replied that he 'works in hi-tech'. I then asked him what does he do in hi-tech. He snickered, then stated that he does such-and-such. It was clear to me that this person felt I was stupid, incapable of comprehending his awesome skills, and not worthy of any detailed explanation. His Wife showed me one of the upstairs tasks. I asked her what she does for a living, and she replied: "I work for NASA. Have you ever heard of it? The Space Agency?" Well, no ma'am, having grown up in the United States and watched the Mercury, Gemini, and Apollo programs, and many Space Shuttle launches, I NEVER HEARD OF NASA! THANK YOU so very much for informing me of it! After spending a little time with these folks, I do not want to ever, ever again, have anything to do with them. They not only think they are smarter, they KNOW they are smarter. Oh, one last thing: The Client typed, "company did not perform any work", then checked 'yes' on Services Performed. Maybe they aren't that smart after all.
Diana B.
08/2016
1.0
handyman service
+ -1 more
He was half an hour late, I showed him the things that I needed done. I had purchased the materials and told him what I needed done he then said he's been in business for 16 years and he doesn't need me telling him what to do. He was rude and arrogant and I would never ever suggest anyone hiring him again.
Description of Work: $129 for 3 Hours of Skilled Handyman Service
Rating Category
Rating out of 5
professionalism
1.0
punctuality
1.0
Response from Nelcon Residential Repair & Construction
The Client omitted several details in her Review. I arrived a half-hour late, having stopped to get some materials. She opened the door and immediately started showing me the task items. The first item was a retractable screen on the storm door. She asked me to secure the bottom edge which had torn partially, and secure the side. The screen was designed to slide along a track, and securing it would lock the screen in place. I showed her that the side could not be secured, and the bottom part could not be glued, it had to be replaced. The second item was the house number, attached to a wooden block which was in turn attached to the brick exterior. She explained that she wanted the wood removed, as "the guy who did this was an Idiot!" She then slapped the house number with some force. I half expected her to continue slapping it until it fell off, or funkified. She was showing up as rather angry by this time. I asked her what she did for a living. She responded that she was a retired School Principal, and wanted to know why I asked. I stated, "You seem to be very forceful". She replied that she had to be, "to keep everyone in line". I asked if she wanted to reschedule due to the storm door needing parts, and she replied, "the really big job is in back". I followed her toward the rear of the house and stopped in the Kitchen. There, she presented me a sheet of paper with a procedure for conducting the repair to the rear door. She asked me if I had ever heard of so-and-so, who has a TV show on HGTV, or some such channel. I did not. She then explained that she had printed out "how you do the repair, and I've got this YouTube video on how to do the work". I carefully read the procedure and found it different from my method, but effective. It became clear to me at this point that, if I did not conduct the repair the way she expected, that I would be 'wrong'. I placed the procedure on the countertop and asked to see the damage, which was wood rot on the door jamb (frame) and brickmold (trim). She had obtained almost all the materials needed for this task, assembled on the patio table. I looked over the situation and, in a careful tone, asked, "Why did you feel you had to show me how to do my job?" She replied, (words to that effect) "I didn't know if you had never done this before"! This last comment was the last straw. People who think I am stupid or incompetent are people for whom I will not work. I politely explained that I had sixteen years of Home Repair experience, plus Some Other Interesting Things , and that I did not need to be told how to do my job. I then said, "I decline this project. Please obtain a refund and select another Contractor for this work". I walked toward the front door. She exclaimed, "Well, you are being very unprofessional"! I replied that she could submit a Review. She exclaimed, "Well, I definitely intend to"! I stated as I walked through the front door,"You will find that almost all my poor Reviews are from people for whom I have done no work". She asked how to obtain a refund, and I replied that she should contact the Help Desk. I then got in my truck and left. I choose to include a final note. If you, reader, are using these Reviews to determine whether to request my services, and you feel that you have to explain to me in detail how to do my job, you should save us both the trouble of typing a Review and a Response which will benefit no one and accomplish no good. Go hire someone else. Thank you for reading this to the end. My God bless the United States of America, and may God continue to guarantee our freedoms.
Lynn R.
07/2016
2.0
handyman service, woodworking
+ 0 more
Poorly. I hired Nelcon for 3 continuous hours of work. He came and said he would have to leave within two hours because he had a doctor's appointment. He installed a new prehung door that I helped him with. He left after less than 2 hours. When I requested him to schedule the third hour, he refused. I paid for three (3) hours, I got 2.
Description of Work: I needed an interior door rehung and two outdoor motion lights installed.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$99
Response from Nelcon Residential Repair & Construction
This Client should read the contract. It states that I am obligated to make one visit of up to three hours. I accomplished the tasks she requested. Some folks believe that I should make more than one trip to accumulate three hours, even as many trips as they desire. I cannot earn a living that way. Durham is on the fringe of my service area. Perhaps I would be better off not accepting any more work in Durham if this belief persists.
Mark H.
06/2016
2.0
ceramic tile
+ -1 more
This contractor is unprofessional. He attempted to do the work a few times, tile a 6x10, laundry room, but he said he wasn't healthy enough to remove any tile, then it was to hot, then he was sick. Finally, he came and picked up his tools and said because I doubted him, he wouldn't do any of the work, and told me to request a refund. He told me a number of times he wasn't making much money because Angie's List was getting a cut. I called him and in a nice voice told him it was unprofessional to leave people high and dry, he hung up on me. This guy should not be on Angie's List, Avoid him.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Finished Carpentry and Woodworking,
Plumbing,
Electrical,
Ceiling Fans,
Ceramic Tile,
Lighting,
Drywall,
Doors,
Kitchen and Bath Remodeling,
General Remodeling,
Siding
FAQ
Nelcon Residential Repair & Construction is currently rated 4.5 overall out of 5.
Nelcon Residential Repair & Construction accepts the following forms of payment: Check,PayPal
No, Nelcon Residential Repair & Construction does not offer free project estimates.
Yes, Nelcon Residential Repair & Construction offers eco-friendly accreditations.
No, Nelcon Residential Repair & Construction does not offer a senior discount.
No, Nelcon Residential Repair & Construction does not offer emergency services.
Yes, Nelcon Residential Repair & Construction offers warranties.
Nelcon Residential Repair & Construction offers the following services: Interior, wood and aluminum storm door framing, pull - down stairs, installation - ceramic tile, sheetrock, laminate flooring, soffit and ridge vents, repair and replace exterior trim, electrical and plumbing fixtures, attic platforms, computer - aided drafting, handyman, siding & rebuilding rotted windowsills.
I will not Subcontract for general contractors
I will not work for realtors
I will not work on rental properties