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Mr Smokestack Chimney Service

4.8(
393
)

Chimney Sweep, Chimney Repair, Fireplaces,

... +7 more

About us

Mr. Smokestack Chimney Service is a 2013, 2014, 2015, 2016, 2017 & 2018 Super Service Award Winner. Hi, my name is Robbie Markey, owner and operator of Mr Smokestack Chimney Service. Mr Smokestack Chimney Service is a CSIA (Chimney Safety Institute of America) certified company. We maintain an A+ with the BBB and we are extremely proud to state, we maintain a 5 STAR RATING on ALL online presence. We serve Raleigh and surrounding areas. Give us a call, you won't be sorry :-)...

Business highlights

17 years of trusted experience

Services we offer

2013 through 2018 Super Service Award Winner :-) Wood/Gas Chimney/Fireplace Inspections and Sweep/Cleaning, Chimney Repairs, Chimney Rebuilds, Chimney Cap Installations, Outdoor Fireplace Installations along with Indoor Fireplace Installations. We also specialize in re-facing/re-surfacing fireplaces along with application of all types of stone on the exterior of chimney structures. Mr Smokestack Chimney Service also takes pride in being a Regency and Buck Stove Wood-burning insert dealership.

Services we don't offer

Please Inquire

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8393 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
3%
3
2%
2
2%
1
5%
Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 326-350 of 393 reviews
Gizelle M.
11/2015
5.0
gas logs
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$89
Response from Mr Smokestack Chimney Service
Thank your for taking the time to leave a positive review, we truly appreciate it. Have a wonderful day!
Michael M.
11/2015
5.0
chimney sweep, fireplaces, gas logs
  + 1 more
unknown
Description of Work: Maintenance of gas log fireplace. Did good job except left soot dirty marks on ceiling/attic access opening.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Mr Smokestack Chimney Service
Thank you for your positive review and feedback, we truly appreciate it. We do sincerely apologize that soot was left on your attic opening area. We typically leave the area as clean as it was before we got there. If there is anything we can do please contact the office at your convenience. Thank you, and have a great day!
Robert K.
11/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: cleaned chimneys, did a very good, thorough job and good followup detailing potential additional work needed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$99
Response from Mr Smokestack Chimney Service
Thank you for taking the time to leave a positive review and feedback, we truly appreciate it. We also appreciate you cooperating with us when our technician's previous appointment lasted a tad longer than expected due to unforeseen issues. We look forward to servicing your fireplace for many years to come. Have a great day!
John G.
11/2015
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr Smokestack Chimney Service
We truly appreciate you taking the time to leave a positive review! Have a great day!
Jennifer W.
11/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Cleaned my chimney and made necessary repairs. |
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr Smokestack Chimney Service
Thank you for taking the time to leave a positive review, we truly appreciate it. Have a great day!
Leo T.
10/2015
5.0
fireplaces
  + -1 more
.
Description of Work: A terrific team provided the cleaning and inspection for my fireplace. The cleaning was excellent and the camera and pictures of the conditions helped to determine other repairs that were needed. I am using them for the repairs as well.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Mr Smokestack Chimney Service
Thank you for leaving a positive review, we truly appreciate it and we are looking forward to completing your repairs! Have a great day!
Will R.
10/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Chimney sweep and inspection
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Mr Smokestack Chimney Service
Thank you for taking the time to leave a positive review! Have a great day!
Barbara T.
10/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: I paid for a $99 chimney inspection and Chris did a very thorough job of checking everything out, making photographs and providing a complete report. They did find and show me photos of some problems and unsafe conditions, so I will be using them to complete work to make my chimney safe and usable again. The future work is about $1400, and although that is a large sum for me, I believe that the work is warranted and when done, will provide me with peace of mind.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Mr Smokestack Chimney Service
Thank you for taking the time to leave a positive review and feedback, we truly appreciate it. We always like to go over our photo's with the homeowner so they see exactly what we see. We appreciate your business, and look forward to servicing your fireplace for many years to come. Have a wonderful day!
Matt B.
10/2015
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr Smokestack Chimney Service
Thank you for taking the time to leave a review, we truly do appreciate it. Have a great day!
David M.
10/2015
4.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr Smokestack Chimney Service
Thank you for your review, we truly appreciate it. Have a great day!
Micheal G.
10/2015
5.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99
Response from Mr Smokestack Chimney Service
Thank you for your positive review, we truly appreciate it. Have a great day!
Sheila S.
10/2015
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr Smokestack Chimney Service
Thank you for taking the time to leave a review, we truly appreciate it. Have a great day!
10/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Chimney was cleaned. Technicians were prompt, courteous, and professional. I would recommend this company.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Mr Smokestack Chimney Service
Thank you for taking the time to leave a positive review and feedback, we truly appreciate it. We look forward to servicing your fireplace for many years to come. Have a great day!
Samuel V.
10/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Chimney work
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Mr Smokestack Chimney Service
Thank you for your positive review and feedback, we truly appreciate it. Have a great day!
Carol Ann R.
10/2015
5.0
chimney sweep, masonry
  + 0 more
unknown
Description of Work: They came to service my fireplace and to clean my dryer vent. Then they came back to fix my fireplace which had not worked in years. They were fantastic. They for the work done when they said they would and they were on time. They were great with scheduling and with punctuality. I would use them again in a New York minute. I enjoyed my fireplace this weekend in the dreary rain and stormy conditions.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from Mr Smokestack Chimney Service
Thank you for taking the time to leave a positive review and feedback, we truly appreciate it. We are so happy to hear you finally got to enjoy your fireplace after many years of not being able to do so. Just in time for the cooler weather. We look forward to servicing your fireplace for many years to come. Have a great day!
Michael W.
09/2015
5.0
chimney sweep, masonry
  + 0 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr Smokestack Chimney Service
Thank you for taking the time to leave a positive review. We truly appreciate it. Have a great day!
TAMERO W.
09/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Mr Smokestack Chimney Service
Thank you for your positive review, we truly appreciate it. Have a great day!
Feng X.
09/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: Date of service 7-27-15. Cost of service $89.00
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Mr Smokestack Chimney Service
Thank you for leaving a positive review, we truly appreciate it! Have a great day!
Michael M.
09/2015
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr Smokestack Chimney Service
Thank you for leaving a positive review, we truly appreciate it!
Beatrice H.
09/2015
5.0
chimney repair, chimney sweep
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$89
Response from Mr Smokestack Chimney Service
Thank you for your positive review. Have a great day!
SILVIA B.
09/2015
5.0
chimney sweep, fireplaces
  + 0 more
unknown
Description of Work: Clean gas fireplace |Very thorough, cleaned up after.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Mr Smokestack Chimney Service
Thank you for your positive review and feedback, we truly appreciate it. Have a great day!
Cindy S.
09/2015
5.0
chimney caps, chimney repair, chimney sweep, gas logs
  + 2 more
unknown
Description of Work: We hired them do a routine cleaning and servicing of our gas logs for $89. They did a very thorough job. At that time they suggested we replace the crown coat on our chimney and install a flu cap. They showed us pictures of damage that had already occurred and we decided the work needed to be done. They came back about a week later and completed the job. We were very pleased with this company and will hire them in the future for yearly maintenance.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Mr Smokestack Chimney Service
Thank you for your positive review upon our company we look forward to many years of friendship!
Irene T.
09/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Best service I have had in a long time. Everyone was friendly, Chris was great, went right to work, definitely recommend this company.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Mr Smokestack Chimney Service
We are glad you had a pleasant experience with our company and our technician. Thank you for your positive review and we look forward to many years of friendship!
John F.
09/2015
5.0
chimney repair, chimney sweep, masonry
  + 1 more
unknown
Description of Work: Repoint chimney, seal chimney and inspect. Satisfied with service provided.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Mr Smokestack Chimney Service
Thank you for taking the time to leave a positive review, we truly appreciate it. Have a great day!
Brandi M.
08/2015
5.0
chimney sweep
  + -1 more
It was a great service.
Description of Work: They cleaned my chimney.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Mr Smokestack Chimney Service
Thank you for your positive review, we truly appreciate it. We look forward to servicing your fireplace for many years to come. Have a great day!

Contact information

5201 Fayetteville Rd, Raleigh, NC 27603

http://www.mrsmokestack.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
L.34313
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Chimney Sweep,
Chimney Repair,
Fireplaces,
Chimney Caps,
Gas Logs,
Masonry,
Roofing,
Dryer Vent Cleaning,
Animal Removal,
Heating and Air Conditioning

FAQ

Mr Smokestack Chimney Service is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Mr Smokestack Chimney Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Mr Smokestack Chimney Service offers free project estimates.
No, Mr Smokestack Chimney Service does not offer eco-friendly accreditations.
Yes, Mr Smokestack Chimney Service offers a 5% senior discount.
No, Mr Smokestack Chimney Service does not offer emergency services.
Yes, Mr Smokestack Chimney Service offers warranties.
Mr Smokestack Chimney Service offers the following services: 2013 through 2018 Super Service Award Winner :-) Wood/Gas Chimney/Fireplace Inspections and Sweep/Cleaning, Chimney Repairs, Chimney Rebuilds, Chimney Cap Installations, Outdoor Fireplace Installations along with Indoor Fireplace Installations. We also specialize in re-facing/re-surfacing fireplaces along with application of all types of stone on the exterior of chimney structures. Mr Smokestack Chimney Service also takes pride in being a Regency and Buck Stove Wood-burning insert dealership.
Please Inquire

Contact information

5201 Fayetteville Rd, Raleigh, NC 27603

http://www.mrsmokestack.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM