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Moxie Pest Control
Lawn Care Fertilize or Treatment Service, Trees & Shrubs Treat, Protect and Maintain, Bug and Insect Pest Control Service,
About us
Moxie Pest Control’s mission is to increase the standard of living and quality of life for clients, employees, and our community through safe, dependable pest control service.
Business highlights
17 years of experience
Services we offer
We treat for structural pests such as ants, and grubs. We also offer mosquito services and bed bug inspections/treatment., carpet beetles, fleas, hornets, mice/rats, millipedes/centipedes, moths, roaches, silverfish, spiders, ticks, voles, wasps, yellow-jackets
Accepted Payment Methods
- CreditCard
Reviews
4.381 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 12% | ||
| 5% | ||
| 5% | ||
| 7% |
Showing 26-50 of 81 reviews
Carol S.
Apr 2015
unknown
Response from Moxie Pest Control
"We always strive for superior service, and we're sorry to see that this review indicates we did not meet that standard. Thanks for giving us feedback in our recent phone call. We want every customer experience to be wonderful, and if that doesn't happen, we do appreciate knowing about it so we can fix it."
Bill K.
Apr 2015
Technician Brad arrived, introduced himself and explained what he was going to do. Went about his business and advised when done. Also Moxie called the day before-to let us know he was coming-Nice.
Response from Moxie Pest Control
"Thanks for the straight-A review! We appreciate you taking the time to let the world know what a great job Brad did! Be sure to give us a shout if you need a free reservice."
Valerie B.
Apr 2015
Moxie is always great at being here when they say, as well as returning for free if we see any issues after the quarterly service. Have used them for over a year now and will continue with them going forward.
Response from Moxie Pest Control
"Terrific! We love hearing this! Thanks for choosing us and for seeing a bright future together :)"
Betty G.
Mar 2015
Brad was efficient, polite and friendly and efficient.
Response from Moxie Pest Control
"Thanks for the terrific review about our technician's work! That's exactly what we love it hear."
Charles K.
Mar 2015
Most professional. On time, efficient and complete.
Response from Moxie Pest Control
"Can't ask for more than that! Thanks for the stellar review!"
Candace F.
Mar 2015
unknown
Response from Moxie Pest Control
"We sincerely apologize about your billing experience. That is not what we want our customers experience. Upon investigation, we saw that when our computer system updated recently, some customers’ autobill settings did not transfer. We are so sorry for this inconvenience. Thank you for allowing us to explain this over the phone. We do send out statements each month, but it is absolutely possible for one to get lost in the mail. Again, our apologies for the inconveniences you experienced."
Samantha B.
Mar 2015
I've been using Moxie for a couple of years now. They come once a quarter, ask if I have any specific concerns, then spray around the exterior and remove all the spider webs. The treatments are pet-friendly and I haven't had any problems with the techs or the main office. I'm very pleased.
Response from Moxie Pest Control
"And we're very pleased to have you as a customer! Thanks for the review and kind words. We appreciate you and your business!"
Eric B.
Feb 2015
We used Moxie for quarterly pest control treatments. They would always call before coming out and did a good job. The initial visit was thorough in that they even sprayed inside the walls to help create a perimeter boundary. I think that the initial visit was a bit higher, but generally the treatments were about $100 every three months, which I though was very reasonable. We never really experienced many issues with bugs, even when our neighbors were having issues with spiders; although, if we ever saw anything, we could call and Moxie would come out to re-treat without any additional cost. We stopped using them when we decided to sell our home and rent an apartment for a while, but I would recommend them for homeowners.
Response from Moxie Pest Control
"Thanks for the review! You're absolutely right -- the initial visit is priced higher since it's a more intensive treatment to get current pests flushed out. We're glad you had a good experience with Moxie!"
Brenda C.
Feb 2015
unknown
Response from Moxie Pest Control
"Thanks for the A rating! If anything pops up after the quarterly service, please do give us a call so we can send out one of your free reservices. Reservices are always unlimited between quarterlies. Thanks again and stay warm in this weather!"
Brian M.
Feb 2015
Have been using Moxie for a couple years now and they always are very professional and friendly. Have not had any pest issues since beginning service with them. Not sure if the quarterly price is the lowest option but no complaints with the service or results - recommended!
Response from Moxie Pest Control
"Thanks for the great review! If any pests try to stage a comeback, be sure to give a call to use one of your free reservices -- we'll be out in a snap!"
Jane P.
Feb 2015
Fine. It is on going and they come every 3 month. They have been on time and they call before they come. Their chemicals work. I followed them around to see what they are doing and they were great.
Response from Moxie Pest Control
"Thanks for the great review! Can't ask for more than a perfect score! Please give us a call if any pests try to come out between visits -- we'll come out asap for a free reservice (919-781-8200). Thanks again!"
Jonathan A.
Feb 2015
No complaints except that each time it's a new guy. It would be nice to get to know the tech and be able to discuss our specific wants with a regular service tech.
Response from Moxie Pest Control
"I think we've got some good news for you, then! We can certainly add a note to your account with the name of your preferred technician. We wouldn't be able to guarantee that you'd always have that particular technician out every time (they do get days off from time to time, lol), but we always want to do our best to match up happy techs with happy customers! If you'd like your last tech to be your preferred tech, give us a call at 919-781-8200 and we can make him your preferred tech. Thanks for asking!"
Brian K.
Jan 2015
The moxie tech is very professional and makes sure that everything is completed that has been ordered.
There customer service reps typically calls the day before to check on what I need done. It is a good service and they care about there customers.
Response from Moxie Pest Control
"Straight As! That's going on our refrigerator :) We do care about our customers and love to hear that recognized. Thanks for the review!"
Eduardo T.
Jan 2015
unknown
Response from Moxie Pest Control
"Thanks for the A review! Feel free to give us a call between regular quarterly visits if you're in need of a free reservice!"
Jason S.
Dec 2014
unknown
Response from Moxie Pest Control
"Thanks for the review! Please be sure to give us a call if anything pops up -- we always offer unlimited free reservices between quarterly visits. Have a great holiday!"
DONALD A.
Dec 2014
unknown
Response from Moxie Pest Control
"We live for straight As! Thanks for your support!"
Kathleen M.
Oct 2014
I was out of town for almost a month. During that time Moxie said they did my service and left a bill in the door. I did not receive it or a followup bill for over two months. When I got notification that I had a balance due, I immediately made payment online through my bank and called to tell them what I did. They informed me that no bill is sent (which may be their new policy but I've always received on in the past), that I was suppose to pay from the invoice on day of treatment. I explained that I had been out of town, this was the first time I knew of the balance, and just initiated payment with my bank so they should receive by the following week. I continued getting phone calls (2-3) within three days requesting payment and even received another bill despite the fact that I called saying what happened and that payment would be forthcoming. My check had already cleared when I received another bill. I have used Moxie at my previous home for at least six years and transferred service to my new house. Why I was hounded unnecessarily for the cost of one service is very unprofessional and so cancelled my service and let them know I would be writing this.
Response from Moxie Pest Control
"It’s certainly never our intent to hound customers unnecessarily, and we apologize for the stress precipitated by the past-due calls. We’re glad we were able to speak with the customer and rectify the situation."
Jackie K.
Sep 2014
Moxie has been to our house 4 times in the last quarter to get rid of ants to no avail. Just cancelled service and will not recommend them
Response from Moxie Pest Control
"We’re certainly saddened any time a customer is disappointed. Ants have indeed been especially pesky over the past quarter due to large amounts of rain. Thatch ants in particular, as this customer had, thrive in the wet gap created between layers of mulch. The mulch forms an impenetrable layer that our products best permeate when the customer continues to turn/rake the mulch. We were committed to continuing to work jointly with this customer (through free reservices) to combat the ants, but we understand when a customer prefers to part ways."
Cat V.
Jul 2014
Moxie rep came to door and explained the services they provide with a yearly contract. I knew this was something I needed but had simply not dealt with yet. The offer for the initial was discounted and the level of service impressive. I opted in for a yearly contract and the first appt was able to be today. The techs, Carson and Jake W, were thorough, knowledgeable, courteous, and friendly. I am very impressed with the initial contact and service!
Response from Moxie Pest Control
"We are thrilled to have you be part of the Moxie Pest Control family. Thanks for the outstanding review -- we love a straight-A report card! Your service comes with unlimited free visits between quarterly treatments, so please give us a call if any critters try to set up shop."
June S.
Jul 2014
.
Response from Moxie Pest Control
"Thanks for the straight-A report! We're glad to have you as part of the Moxie family. Have a great day!"
Brian K.
Jun 2014
unknown
Response from Moxie Pest Control
"Terrific! We love exceeding expectations and can’t wait to do it again at your home. Please do feel free to give us a call if any pests try to gain a foothold before your next quarterly service. We’ll be out there in a flash!"
Sarah C.
Jun 2014
Always showed up on scheduled days. Always responsive when we've had issues between services. Came multiple time to take care of mouse problem and got in under control quickly. Every year we seem to have an ant problem and they come out and whatever they do we no longer see any ants near our home let alone inside.
Response from Moxie Pest Control
"Thanks for the wonderful review! Those ants sure can be pesky around NC, so please do continue to call us if they every try to gain a foothold again! We've got your covered!"
Elaine D.
May 2014
I highly recommend this company! I've come to expect service providers to not follow-through with the promises made during the sale, but this group has done everything they said they would, and more.
If i ever see a bug in or around our house, and call them, they are there the very next day. Always friendly. Always on time.
If i ever see a bug in or around our house, and call them, they are there the very next day. Always friendly. Always on time.
Response from Moxie Pest Control
"We love to hear that we're raising the bar for service providers across the board! We work really hard to deliver the best to our customers, and it's music to our ears to hear reviews like this. Thanks for being part of Moxie!"
Stephanie S.
Apr 2014
Moxie has always been a great company to work with. Very professional, friendly, easy to schedule and work with.
Response from Moxie Pest Control
"Thanks for the great review! We enjoy working with you, too!"
Gary H.
Jan 2014
My experience has gone very well. The staff is very professional and friendly while visiting. The pricing is a little high but I have been pleased with the quality of their services. I would recommend this company to others.
Response from Moxie Pest Control
"Excellent! We're glad to hear that you're pleased with the quality of our service and people."
Licensing
State Contractor License Requirements
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FAQ
Moxie Pest Control is currently rated 4.3 overall out of 5.
Moxie Pest Control accepts the following forms of payment: CreditCard
No, Moxie Pest Control does not offer free project estimates.
No, Moxie Pest Control does not offer eco-friendly accreditations.
No, Moxie Pest Control does not offer a senior discount.
No, Moxie Pest Control does not offer emergency services.
No, Moxie Pest Control does not offer warranties.