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Legacy Plumbing Company

Plumbing, Water Heaters, Drain Cleaning,

About us

We are a full service plumbing company that has been in business in the Triangle for over a decade. Call us for competitive rates & fast & friendly service!

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Commercial And Residential Plumbing Repairs Of All Types - Tank and Tankless Water Heater Repairs And Replacements- Backflow Testing And Install- Drain Cleaning And Drain Repair- Water Filtration Systems - Gas Piping- Toilet, Faucet, Outdoor Faucets, Whole House Cut Offs, Underground Waterline Repair And Replacement- Sewer Camera Video Inspection-

Services we don't offer

Septic Problems- New Construction Plumbing- Remodel Plumbing- Well Pump Replacement

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9190 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 190 reviews

Paula S.
06/2017
5.0
plumbing
  + -1 more
We were very pleased with the work and the professionalism.
Description of Work: Outside spigot moved to more accessible location

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Molly D.
06/2017
5.0
plumbing
  + -1 more
Service was excellent. I said puntunctuality was a B, but he did explain that he was stuck in traffic. Despite a late start, he was efficient and done in done no time. They also accepted the Angie's List coupon. I will definitely call them for future plumbing needs.
Description of Work: My kitchen faucet needed to be replaced. I couldn't believe how much cheaper they were than Home Depot, almost $200!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$97

James B.
06/2017
5.0
plumbing
  + -1 more
It went fine, the main problem was that due to my location we spent a good bit of the cost for them driving to get supplies to fix a problem that arose during the situation. During scheduling it was conflicting information if they would provide me service or not.
Description of Work: I had cartridges replaced within my one shower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$400

Kevin H.
06/2017
5.0
plumbing
  + -1 more
Excellent, also corrected a mistake we had in our piping.
Description of Work: Change out garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Ronald R.
05/2017
5.0
plumbing
  + -1 more
They responded quickly and ended up getting here a day faster than originally planned, The work was excellent and performed rather quickly.
Description of Work: We had a broken sewer line between the house and septic field.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Gary C.
05/2017
5.0
plumbing
  + -1 more
Excellent quality, service and price. Great service from the person who answered the phone to the plumber. High quality work. Honest, kind, professional and friendly. Thanks!
Description of Work: General plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela K.
05/2017
5.0
plumbing
  + -1 more
Appointment was made promptly. Plumber was very professional, punctual and knowledgeable. He was diligent about removing a very stubborn kitchen faucet. We noticed a slow leak in one of the faucets overnight, but he came back the very next day to attend to it. It was a little disappointing that two of the repairs needed pieces requiring a trip downtown, 40 minutes on the clock. But I think that was because of the brand of our existing fixtures and couldn't be helped.
Description of Work: replace kitchen faucet, install new showerhead, fix leaky faucet, fix broken stopper in bath sink, fix shower handle mechanism

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Ann Marie F.
04/2017
5.0
plumbing
  + -1 more
Great; they were able to fit us in the same day because the city had turned our water off until we fixed the leak. He diagnosed the problems within a minute or two, and fixed it in another half-hour. He also noticed that the water pressure in our house was low and made that adjustment too, which only took another 5 minutes or so. They also honored the Angie's List coupon.
Description of Work: Repair a leaking toilet and broken valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Gretchen B.
04/2017
5.0
plumbing
  + -1 more
My client used them recently. I had a wonderful experience with them. I hired them to go over there to assess the situation. I was negotiating with a seller that was in New York City with a tenant in the house. They just made it all very seemless. They handled it great. Calling and coming exactly when they said they would. Giving us an estimate and going back and following up to do the work. And taking the payment long distance.
Description of Work: Replace two toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Gwen W.
04/2017
5.0
plumbing
  + -1 more
Very well. Legacy's price was competitive with a competitor. The work became more complicated because the county required a different route to avoid my sceptic system. Legacy did not charge me extra for the cost of renting the equipment needed to bore under my driveway. Legacy showed up on the job with five panel truck and six crew members. Everyone was very professional and friendly. Legacy is a very good and well-run company.
Description of Work: Replace the main water line from the meter to the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trevor L.
03/2017
5.0
plumbing
  + -1 more
They been pretty good. I would give them A for the work. B for the way they responded to the call. I was trying to get them to schedule a call. There was something that happened at that time, where there was a lot of plumbing issues. It could have been the weather, but they were pretty busy. Have someone speak sweetly on the phone, they will be here as soon as they can. It hasn't broken yet, I guess its pretty good. Its expected to last a lot longer. Its plumbing, its suppose to last a long time, so its still working. Its been in place for six months, and expected to last for years. Its good, they call ahead, say they at the window. They are pretty punctual. I will use them again.
Description of Work: Band that broke, and they fixed it. The new way to connect to plumbing, metal bands. One of the bands broke and cracked.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Trevor L.
03/2017
3.0
plumbing
  + -1 more
Part of the issue, it wasn't completely repaired. They had to come back and fixed the leak cause. It was a pin hole under the leak. Its a bit cumbersome when you have to call someone back again to do the work again. Call again, schedule again, to do the work again. Its cumbersome. Its a lower grade because someone has to come back for the problem. I think just to fix the problem in the first place. Its a difficult question. A lot of contractor service depends on the work. Not a company problem necessary, but the skilled individual. Not the same as a company. Price is alright, fine. They were very responsive. When they say that they are coming, their coming. Its up in the air, I'm afraid. Whatever that means. I would use them again, but I hope I don't have to.
Description of Work: Gray pipe that was leaking. A pipe leak. The gray poly pipe that was leaking. They repaired the section on it.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$110

Ashok N.
02/2017
5.0
plumbing
  + -1 more
Quintin showed up promptly, did a great job, was very efficient and conscientious about the fact that he was charging by the hour/half-hour. Really appreciated that. They billed for the visit, parts, labor and tax, and they honored the Angie's List discount. Very fair.
Description of Work: Leaky toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Peter T.
02/2017
5.0
plumbing
  + -1 more
Well. Technician replaced cartridge. Tub/Shower working beautifully
Description of Work: Repair of Tub/Shower Faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Nick R.
01/2017
5.0
plumbing
  + -1 more
Nestor replaced the toilet in a timely manner and was extremely professional and courteous.
Description of Work: Replacing a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Meredith L.
10/2016
5.0
plumbing
  + -1 more
Aaron was professional, friendly and cleaned up after the repair!
Description of Work: Fabulous experience! Aaron explained everything and I am loving my new water heater install!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jean Y.
09/2016
5.0
plumbing
  + -1 more
Excellent. Technician called 15 minutes before appointment time to let me know they were on the way. He did thorough inspection and fixed problem in less than thirty minutes. Very reasonable fee for the service
Description of Work: Fixed kitchen faucet that was not flowing correctly. Had to clean out particles in hose connector under the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Denise C.
09/2016
5.0
plumbing
  + -1 more
Great. Plumber came to fix and gave great customer service and price was very competitive. Would definitely hire again.
Description of Work: Broken Disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randolph J.
06/2016
5.0
plumbing
  + -1 more
Job went smoothly and was completed in one day. The crew arrived at 0900 and finished up that evening at 6pm. Since I have a well and am on a slab foundation all of the new pipes had to be run through the attic and dropped through the walls. They left minimum mess even though they had to cut through drywall in several locations. Their price met their estimate and they even took the time fix several small things they saw without additional cost. I will be using them again in the future
Description of Work: Completely re-plumbed my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Randolph J.
06/2016
5.0
plumbing
  + -1 more
Job went smoothly and was completed in one day. The crew arrived at 0900 and finished up that evening at 6pm. Since I have a well and am on? a slab foundation all of the new pipes had to be run through the attic and dropped through the walls. They left minimum mess even though they had to cut through drywall in several locations. Their price met their estimate and they even took the time fix several small things they saw without additional cost. I will be using them again in the future
Description of Work: Completely re-plumbed my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Jane D.
03/2016
5.0
plumbing, water heater repair, water softeners
  + 1 more
Very professional, excellent service. Reasonable prices. Legacy is our go to plumber.
Description of Work: Replaced flex tubing at top of water heater with PVC tubing and brass angle joints, due to pin hole leak in copper flex tubing as a result of well water mineral deterioration of copper tubing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Lincoln H.
02/2016
5.0
plumbing
  + -1 more
We had several issues causing our toilet to leak and not flush properly. Sean came out same day and solved the problems for us. He was polite, friendly and explained to us exactly what needed to be done. He wore shoe protectors and cleaned up when he was done with the repair.
Description of Work: Fixed toilet that was leaking and not flushing properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Gina C.
12/2015
5.0
plumbing
  + -1 more
Went very well. On time, polite, worn protective clothing and shoe coverings as had come from a dirty job site. Friendly.
Description of Work: Repaired gasket inside toilet tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Legacy Plumbing Company
Thank You [member name removed]

Deborah .
11/2015
5.0
plumbing
  + -1 more
First positive experience was dealing with Liz when I called. She was so pleasant and helpful and put me in touch with Jamie to answer my questions. Jamie was knowledgable and accommodating, saying he would try to fix the problem later that same day. They did! Arriving earlier than I had hoped, Aaron and Rahean quickly assessed the situation and got to work. They were very professional and entertained my questions as they worked. It was obvious that they were intent on doing a quality job. After the pipe was repaired and tested, they also went to great length to replace the soil and sod correctly where they had dug. Overall, a great experience.
Description of Work: Replaced leaking water main.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Legacy Plumbing Company
Thank You [removed member's name]!!!

MARY C.
10/2015
5.0
plumbing
  + -1 more
I called Jamie and asked if someone could come since I had water on the floor of the upstairs bathroom which was leaking from the toilet and Jamie was kind enough to send Quintin the same day since I was only going to be available during certain hours. Quintin arrived and immediately repaired the toilet and even checked out other areas I had a concern about. He was very polite and professional. I had used Legacy several years ago to install a water heater and will definitely use them again. Thank you so much for repairing and taking care of this problem.
Description of Work: replaced toilet parts in upstairs bathroom, replaced handle on downstairs toilet checked outside water faucet for pressure.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Response from Legacy Plumbing Company
Thank You [removed member's name]!!!

Contact information

7416-C Chapel Hill Rd, Raleigh, NC 27607

https://legacyplumbingnc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
L.25075
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening

FAQ

Legacy Plumbing Company is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Legacy Plumbing Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Legacy Plumbing Company does not offer free project estimates.
Yes, Legacy Plumbing Company offers eco-friendly accreditations.
No, Legacy Plumbing Company does not offer a senior discount.
Yes, Legacy Plumbing Company offers emergency services.
Yes, Legacy Plumbing Company offers warranties.
Legacy Plumbing Company offers the following services: Plumbing Commercial And Residential Plumbing Repairs Of All Types - Tank and Tankless Water Heater Repairs And Replacements- Backflow Testing And Install- Drain Cleaning And Drain Repair- Water Filtration Systems - Gas Piping- Toilet, Faucet, Outdoor Faucets, Whole House Cut Offs, Underground Waterline Repair And Replacement- Sewer Camera Video Inspection-
Septic Problems- New Construction Plumbing- Remodel Plumbing- Well Pump Replacement

Contact information

7416-C Chapel Hill Rd, Raleigh, NC 27607

https://legacyplumbingnc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM