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Legacy Plumbing Company

Plumbing, Water Heaters, Drain Cleaning,

About us

We are a full service plumbing company that has been in business in the Triangle for over a decade. Call us for competitive rates & fast & friendly service!

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Commercial And Residential Plumbing Repairs Of All Types - Tank and Tankless Water Heater Repairs And Replacements- Backflow Testing And Install- Drain Cleaning And Drain Repair- Water Filtration Systems - Gas Piping- Toilet, Faucet, Outdoor Faucets, Whole House Cut Offs, Underground Waterline Repair And Replacement- Sewer Camera Video Inspection-

Services we don't offer

Septic Problems- New Construction Plumbing- Remodel Plumbing- Well Pump Replacement

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9190 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 190 reviews

Ann P.
02/2021
5.0
plumbing
  + -1 more
Perfectly. Professional. Cleaned up after
Description of Work: Toilet install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Grady S.
01/2021
5.0
plumbing
  + -1 more
Very, very well. They were early both times, the charges were reasonable, and the service was first rate and polite/friendly. We highly recommend them.
Description of Work: Toilet replaced; shower flow issue addressed
Rating CategoryRating out of 5
Yes, I recommend this pro

James G.
11/2020
5.0
plumbing
  + -1 more
2 separate work orders by 2 different plumbers. Both men were professional and punctual. They cleaned up well after themselves. Good communication. The shower job went well so I called them back for the faucet. They came same-day for both calls.
Description of Work: Replaced shower mixing valve and handle. Fixed bathtub faucet leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Mary D.
09/2020
5.0
plumbing
  + -1 more
Awesome services from Jamie Dickenson at Legacy Plumbing Company.
Description of Work: Plumbing Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Warren S.
08/2020
5.0
plumbing
  + -1 more
Josh arrived on time, having called first to tell me he was on the way. His work was excellent. He was quick, efficient, and thorough in doing the job. His attention to detail was impressive. I was very satisfied with Legacy and Josh in particular.
Description of Work: Toilet Replacement - Owner supplied toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197

Derek A.
05/2020
5.0
The technician was professional, cleaned up after himself and I am satisfied with the work.
Description of Work: Install water shutoff valve

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Robert C.
05/2020
5.0
plumbing
  + -1 more
Legacy Plumbing was great to work with. They were very responsive, working us into their schedule to address a leaking pipe. They were polite, professional, and highly competent. Mitch explained everything he did and why. We will definitely use Legacy Plumbing again and highly recommend them to others.
Description of Work: Kitchen sink plumbing repair and faucet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

JOELLEN B.
05/2020
5.0
plumbing, drain cleaning
  + 0 more
Great! He was really good at what he did and let me watch.
Description of Work: My sewer pipes needed to be camera inspected, but he had to clean them out before he could get to where he needed to be to do the inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Frank M.
05/2020
5.0
plumbing
  + -1 more
This was a great experience....received detailed quote over the phone. Scheduled service within a week. Tech showed up on time and did a fantastic job. Certified bckflow working as required and arranged county Inspection. Very competitive pricing and will be adding them to my go to list.
Description of Work: Replaced Backflow, replaced shut off valve to irrigation and replumbed backflow above ground

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Stephen H.
04/2020
5.0
plumbing
  + -1 more
They were great to work with and very responsive. I loved the proactive communication throughout the process. I would definetely hire them again.
Description of Work: I needed a gas line extended for a new cook top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Earlie W.
04/2020
5.0
plumbing, drain cleaning
  + 0 more
I was very please with the initial response relative to scheduling and the plumber, Nester was right on time and did a fine job. liked his attitude and his efficiency .
Description of Work: Replacing the drain stopper in bathroom sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jenwei K.
01/2020
5.0
plumbing
  + -1 more
They had good technical know how and followed up to make sure everything was working. One part of the caulking did dissolve so I can see the seam so I took care of this myself.
Description of Work: The bathtub faucet is leaking.
Rating CategoryRating out of 5
Yes, I recommend this pro

Katherine T.
01/2020
5.0
plumbing
  + -1 more
Great. I had two different people come out and they were both professional and knowledgeable. Gave me a very detailed description of what all they had done. One of the more professionals companies I’ve worked with in awhile.
Description of Work: Removal / replacement of toilet and bathroom sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

George H.
12/2019
5.0
plumbing
  + -1 more
John repaired the toilet and we are pleased with his work. I would not hesitate to recommend John, Jamie, or anyone else at Legacy for their work ethic, customer service, and customer focus.
Description of Work: Repair leaky toilet
Rating CategoryRating out of 5
Yes, I recommend this pro

Phillip B.
12/2019
5.0
plumbing
  + -1 more
I received a very quick, but thorough, response when I asked for an estimate for having a toilet replaced in my home. I was able to get an appointment for the next day once I decided to move forward. The technician called me when he was on the way and arrived within the estimate he provided. The technician was very professional and friendly. He completed the job in a timely manner, had me inspect everything once he finished, and cleaned up after himself. The company also followed up via phone a few days after completion of the job to ensure that I am still satisfied with the work they provided and to request any feedback/suggestions I may have for them. Overall, I would definitely hire again if I had a need for a plumber.
Description of Work: Toilet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Jodi D.
12/2019
5.0
plumbing
  + -1 more
Easy to schedule and responsive. Tech arrived early and after discussing project needs, work was completed perfectly. Highly recommend.
Description of Work: Installation of kitchen garbage disposal and bathroom faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward A.
11/2019
5.0
plumbing
  + -1 more
Mitchell ran into issues when he removed the old toilet. The flange at the bottom was cracked in several places and anchors were not set properly into the slab beneath. It took quite a while to get the old flange off and then install new anchors in quick-setting cement. The project required two afternoons and the cost was three times higher than estimated, but the final job seems to be well done.
Description of Work: Replace toilet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Keith B.
11/2019
5.0
plumbing
  + -1 more
Legacy Plumbing was able to have someone come out that same day, and no "same-day/emergency charge" applied. They charge an hourly fee (plus parts) rather than large, set costs for projects. Our Plumber (Josh) was very upfront about the costs before he started the work and did everything he could to minimize costs for us. I'm very happy with his work and attitude.
Description of Work: Leaky-dripping showerhead

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Mike C.
11/2019
5.0
plumbing
  + -1 more
Perfect, they arrived when they said they would and my parts were replaced as discussed.
Description of Work: Pressure Relief Valve and external water faucet was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$405

Dan C.
09/2019
5.0
plumbing
  + -1 more
Excellent! We couldn’t be more pleased! Professional, knowledgeable, experienced, punctual and very personable. We will definitely call for future plumbing needs.
Description of Work: Insulated hot water pipes for radiators

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Michael M.
04/2019
5.0
plumbing
  + -1 more
Legacy provided exceptional service. Quickly determined there was not a plumbing leak. Water was likely related to amount of rain received in the last few weeks. Will definitely use Legacy for future plumbing needs.
Description of Work: Water leak in crawl space

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard R.
04/2019
5.0
plumbing
  + -1 more
It went well. I had very good experience with them and they even found a leak while they were there and fixed it as well. I would highly recommend them and I would use them again.
Description of Work: They put in a pressure reducing valve in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig N.
03/2019
5.0
plumbing
  + -1 more
Excellent. In about an hour, Quinton fixed the problem. The bill was much less another plumber who couldn't find the problem.
Description of Work: Fix a leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Sarah R.
02/2019
5.0
plumbing
  + -1 more
I couldn't be more pleased with my experience with Legacy Plumbing. I called on Monday, spoke about rough estimates given the nature of the job, and was on the schedule by Wednesday. Plumber was punctual, friendly, knowledgeable, took care of the problem in less time than anticipated, then educated me regarding ways to prevent problems again in the future. Definitely felt like the job was done thoroughly but without any extra costs (I had had this same job quoted at a significantly higher amount previously). Would definitely highly recommend.
Description of Work: fixing a bathtub plumbing leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Bryan B.
10/2018
1.0
plumbing
  + -1 more
Be careful with these guys and reach out to someone more competent. They'll make you wait forever and then refuse to do simple work! My unfortunate experience: I told them exactly what I needed done in a bulleted list (replace supply lines, nipples, and supply valves). They agreed to come out to do it in about 3 weeks, during which time we waited patiently. Then when they arrived they refused to do the work! Said replacing nipples carried "too much liability". When I said they could skip that if it troubled them they said it was "too much liability" to simply replace the valves. Some worry about damaged threads. Can't they take off valves without damaging threads? What do they use, hammers? I think these fraidy cats just see "too much liability" jumping out of EVERY normal, simple, common plumbing component! And if replacing nipples has so much liability, WHY DIDN'T THEY TELL ME WHEN I FIRST ASKED THEM TO DO THAT rather than making me wait 3 weeks to be told in person. 3 weeks during which I could have found a real plumber to do plumbing work. They say "they do it all", but in my case they did nothing. I'm not sure what they CAN do ...
Description of Work: Needed some simple replacement of faucet supply lines, valves, and nipples.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Contact information

7416-C Chapel Hill Rd, Raleigh, NC 27607

https://legacyplumbingnc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
L.25075
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening

FAQ

Legacy Plumbing Company is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Legacy Plumbing Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Legacy Plumbing Company does not offer free project estimates.
Yes, Legacy Plumbing Company offers eco-friendly accreditations.
No, Legacy Plumbing Company does not offer a senior discount.
Yes, Legacy Plumbing Company offers emergency services.
Yes, Legacy Plumbing Company offers warranties.
Legacy Plumbing Company offers the following services: Plumbing Commercial And Residential Plumbing Repairs Of All Types - Tank and Tankless Water Heater Repairs And Replacements- Backflow Testing And Install- Drain Cleaning And Drain Repair- Water Filtration Systems - Gas Piping- Toilet, Faucet, Outdoor Faucets, Whole House Cut Offs, Underground Waterline Repair And Replacement- Sewer Camera Video Inspection-
Septic Problems- New Construction Plumbing- Remodel Plumbing- Well Pump Replacement

Contact information

7416-C Chapel Hill Rd, Raleigh, NC 27607

https://legacyplumbingnc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM