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Legacy Plumbing Company

Plumbing, Water Heaters, Drain Cleaning,

About us

We are a full service plumbing company that has been in business in the Triangle for over a decade. Call us for competitive rates & fast & friendly service!

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Commercial And Residential Plumbing Repairs Of All Types - Tank and Tankless Water Heater Repairs And Replacements- Backflow Testing And Install- Drain Cleaning And Drain Repair- Water Filtration Systems - Gas Piping- Toilet, Faucet, Outdoor Faucets, Whole House Cut Offs, Underground Waterline Repair And Replacement- Sewer Camera Video Inspection-

Services we don't offer

Septic Problems- New Construction Plumbing- Remodel Plumbing- Well Pump Replacement

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9190 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 151-190 of 190 reviews

Dick E.
10/2020
5.0
plumbing
  + -1 more
Great and on time
Description of Work: Fix leaky toilet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jan C.
03/2020
5.0
plumbing
  + -1 more
Easy work for plumber
Description of Work: Replace part in bathroom faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

David S.
01/2020
5.0
plumbing
  + -1 more
Excellent work!
Description of Work: Miscellaneous repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Pamela G.
01/2020
5.0
plumbing
  + -1 more
No problems
Description of Work: Leak in sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Doug A.
12/2017
1.0
plumbing
  + -1 more
They refused to do the work.
Description of Work: Plumbing remodeling

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Legacy Plumbing Company
What a sad day when an Angies List customer can write a F review because we told the customer, we do not do "remodeling" type plumbing when they called into our office. Jamie Dickenson President Legacy Plumbing Co.

TYRON E.
08/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary S.
07/2017
5.0
plumbing
  + -1 more
The leak was fixed.
Description of Work: Our hot water tank had a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Myra M.
05/2017
5.0
plumbing
  + -1 more
Very well.
Description of Work: Installed new kitchen faucet and instant hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

larysa M.
03/2017
5.0
plumbing
  + -1 more
Their price was good.
Description of Work: I called them and I had them, I think, do some work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken F.
02/2017
5.0
plumbing
  + -1 more
Excellent, no issues
Description of Work: replace leaking pipe beneath kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Larry C.
02/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Beth C.
09/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sarah L.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: After some not-so-great experiences with plumbers, I decided to try Legacy Plumbing Company. I sent an email ahead of time to see if they had any idea as to what the problem might be and a rough estimate as to how much they may need to charge me. I have now used Legacy Plumbing Company on more than one occasion within the past year and they have extended superb service. Not only are they responsive and actually fix the problem in a timely manner, but their prices were entirely reasonable. Although I hope most of my plumbing issues are now a thing of the past, if I do have a need for assistance any time in the future, I won't call anyone other than Legacy Plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Charles A.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Technician arrived on time, calling first. The work was completed satisfactorily. We will be using their services again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joanne H.
02/2016
1.0
plumbing
  + -1 more
unknown
Description of Work: Called company to set us an appointment for estimate. Customer service respentative said they didn't need to come out to my home to give an estimate. So I give her the information she requested over the phone and she said someone will get back with me. I never received a return call with estimate.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Legacy Plumbing Company
We are sorry that you did not get a call back from us. We are normally very good at responding to anyone who calls us. Good luck with your project.

Beth C.
02/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jill B.
01/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$95

Rebecca B.
07/2010
4.0
plumbing
  + -1 more
The test itself was done professionally. Even though I will not hesitate to call Legacy for any plumbing issues I have in the future, I could not objectively score Legacy an "A" in a few areas on this visit because there was a mix-up on my service request requiring more communication and far longer than expected to receive the service. However, given the other reviews and my face-to-face experience with Jamie (the owner), I believe this was an exception rather than the rule for their service. Jamie was sincerely apologetic and professional. I will definitely call Legacy in the future for any plumbing work.
Description of Work: Raleigh Backflow Test

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

TERRY C.
07/2010
4.0
plumbing
  + -1 more
They were good. They will be doing some more work for me shortly.
Description of Work: I used Legacy Plumbing Company, a month ago. They put in a new kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristin K.
07/2010
5.0
plumbing
  + -1 more
Great. I called that morning and they were able to come over that afternoon. They were quick arrived on time and reasonably priced.
Description of Work: Changed faucet on kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Stephen S.
06/2010
5.0
plumbing
  + -1 more
I found these guys on Angie's List and talked to them a couple of times before the installation. They were always available to answer any questions and returned calls promptly. They showed up on time and did a great installation for us at a fair price. You can't ask for more than that. We'll call Legacy for all our future plumbing needs.
Description of Work: Legacy installed a garbage disposal, whole house water filter and water softener for us. They provided excellent advice on where to put the water softener and did a very clean and elegant installation in my garage and it looks great. I had also purchased an undersink water filter to provide additional filtering under my kitchen sink and they advised that it was overkill with the whole house filter and saved me some money on the additional installationa and now I can return the under sink filter. They were punctual, clean, polite and great to work with. They charged a fair price for quality work. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,750

David S.
02/2010
5.0
drain cleaning, plumbing
  + 0 more
They were good, they were great. They actually had to dig up the sewer line in the backyard and glue down an access piece. They were definitely on-time; it was freezing like 10 degrees outside so the guy was great. The price was definitely worth it. I would most definitely use them in future.
Description of Work: They snaked my main sewer line, snaked a down stairs bathroom and an upstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

WJ R.
12/2009
5.0
plumbing
  + -1 more
A 1/2 inch polybutylene cold water pipe burst inside an interior wall and caused significant flooding before the leak was detected (no one was at home - the next door neighbor reported it). I turned off the main water supply and called Legacy Plumbing. They arrived in less than 2 hours, located the leak, cut out some sheet rock and replaced about 3 inches of split pipe. The repair was quick and effective. I did not ask them to replace/repair the sheet rock or do any flood clean-up.
Description of Work: Repair burst pipe in the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

WJ R.
12/2009
5.0
plumbing
  + -1 more
I called Legacy late in the afternoon about a leak in the service line from the meter and Jamie came the next morning in pouring rain to give me an estimate. After receiving a higher estimate from another company I called Jamie and he said they could do the work the next day. The leak was under bushes in front of the house, flooded by the rain and the leak. They cut back the bushes for access but managed to dig down to the line without removing any bushes. The problem was a leaking pressure reducing valve which they finally found and replaced. The whole job was messy with water and red clay everywhere. They did a good job clearing up the dirt and washed down the sidewalk with a garden hose. I was very impressed with their willingness to take on an unpleasant job, and when the bill came they had reduced their modest estimate by 10% as offered on Angie's List. They are now my plumbers of choice for any future work, inside or out.
Description of Work: Find leak in the front yard service line and replace underground pressure reducing valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$473

Joe C.
10/2009
5.0
plumbing, water heater repair
  + 0 more
They have always been extremely responsive. They have a staff of four including the owner. The owner has came out for emergencies at 10:00 p.m. on the weekends, and he didn't charge me an arm and a leg for it. The prices are competitive.
Description of Work: I used Legacy Plumbing Company when I had a wet spot behind the hot water heater in the closet. They came out and couldn't find out where the water was coming from. A damage restoration company came out, and they couldn't even find out where the water was coming from.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

7416-C Chapel Hill Rd, Raleigh, NC 27607

https://legacyplumbingnc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
L.25075
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening

FAQ

Legacy Plumbing Company is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Legacy Plumbing Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Legacy Plumbing Company does not offer free project estimates.
Yes, Legacy Plumbing Company offers eco-friendly accreditations.
No, Legacy Plumbing Company does not offer a senior discount.
Yes, Legacy Plumbing Company offers emergency services.
Yes, Legacy Plumbing Company offers warranties.
Legacy Plumbing Company offers the following services: Plumbing Commercial And Residential Plumbing Repairs Of All Types - Tank and Tankless Water Heater Repairs And Replacements- Backflow Testing And Install- Drain Cleaning And Drain Repair- Water Filtration Systems - Gas Piping- Toilet, Faucet, Outdoor Faucets, Whole House Cut Offs, Underground Waterline Repair And Replacement- Sewer Camera Video Inspection-
Septic Problems- New Construction Plumbing- Remodel Plumbing- Well Pump Replacement

Contact information

7416-C Chapel Hill Rd, Raleigh, NC 27607

https://legacyplumbingnc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM