Most trusted and experienced Garage Door Repair and Replacement company in the Triangle since 2002. Give us a call and we will have your garage door fixed today! Garage Door Specialist is composed of a team of knowledgeable employees that take pride in their work and care about customer service. We have been an Award winning Angie's List Member for a decade. We are family owned and operated and are truly your neighbor in the community. We can repair or replace any garage door or motor. We offer a flat rate service charge and our prices are fair and competitive. Our showroom is open Monday-Friday 7:30- 4:30 please stop by with any questions. We have a A+ rating at the Better Business Bureau Member, International Door Association Member, Fully licensed and Insured. CHI dealer, Liftmaster dealer for 25 years, Amarr Garage Door Master Dealer. Additional email - Michelle@garagedoorspecialist.net, Sales@garagedoorspecialist.net.Additional DBA - Carolina Garage Door Specialist Inc. Additional phones - (919) 771-1074, (919) 841-0030, (919) 954-7011, (919) 833-1352, (919) 870-8000, (919) 745-8244, (919) 741-6652.
Business highlights
25 years of trusted experience
Services we offer
Garage door repair, panel replacement, electric garage door opener repair, sales and installation of new garage doors & openers, garage organization & cabinets
Adam did a great job changing out a broken torsion spring in about a 1/2 hr. I really appreciate the same day service.
Description of Work: Changed out broken torsion spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Garage Door Specialist, Inc
Adam is a great technician! Thank you for the business and taking the time to leave the review! Jimmy Davis
Eugene H.
07/2014
5.0
garage doors
 + -1 more
The job went extremely well. They connected the new door to the existing opener and made sure that everything was perfectly lined up. The guys took a lot of pride in their work and went above and beyond the required. For instance, they knew what adjustments to make to prevent roller damage that would take years to occur. They even programmed my remotes (I just bought the house and the remotes were messed up) This company obviously hires and retains expert installers. Also, the entire process - quote, site visit, install - was very easy. I would strongly recommend Garage Door Specialists to anyone.
Description of Work: They replaced a 1989 two car door with a steel, insulated door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,746
Response from Garage Door Specialist, Inc
Sorry for the delay in getting to your review! Glad everything went well! We have had most of our staff for well over 5 years and feel it is very important! Tank you for taking the time to leave the review and please let us know if you have any issues! Thank you Jimmy Davis
Judy M.
06/2014
5.0
garage doors
 + -1 more
Very professional and on time. Knew exactly what needed to be done and told us that it was old and we were probably looking at future probllems. That they are fixable. So far no problems. We are very happy with the work.
Description of Work: Fixed the chain on garage. The door wasn't closing and opening. Greased and lubed all parts. Also reset remotes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Garage Door Specialist, Inc
Thanks for the review please let us know if you have any problems! Jimmy Davis
Michael C.
06/2014
5.0
garage doors
 + -1 more
The springs broke on a garage door at a house we rent out. Garage Door Specialists were able to come out the same day to look at it and do the work. They communicated well through the entire process, got an electronic receipt to us the next day and were reasonably priced. We used them again yesterday for a different repair and got the same-day response and repair again. We'll definitely continue to use them for any garage door issues.
Description of Work: Repaired broken springs on a garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Response from Garage Door Specialist, Inc
Thanks for taking the time to leave the review please let us know if you have any issues! Thank you! Jimmy Davis
Dottie C.
06/2014
5.0
garage doors
 + -1 more
There is nothing more to say, it's not like it was a big project. How much can you say about having a remote control programmed.
Description of Work: Programmed a new remote and serviced the garage door. Had an old remote, but it was not compatible with the model of current opener. Technician, Brian, was professional, courteous, and arrived on time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$123
Response from Garage Door Specialist, Inc
Thank you for taking the time to review your experience and thanks for the business!
Donna O.
05/2014
5.0
garage doors
 + -1 more
My technician - Bob was outstanding. I believe that he went above and beyond by reworking the whole system and it will last forever now as a result of that.
Description of Work: Removed broken springs, wires and flimsy pullies. Replaced with a much better system. Repaired, programmed and aligned garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Garage Door Specialist, Inc
Awesome glad to hear we were able to help! Bob is a great technician thank you for the review! Jimmy Davis
Paul D.
05/2014
5.0
garage doors
 + -1 more
Technician was super professional and helpful, and I couldn't be happier with the quality of work he did. A year later, door still opens and shuts smooth as silk. Well worth the price.
Description of Work: Replaced broken wire pulley system on garage door with better, single pulley in middle of door. Adjusted alignment of door, replaced other minor parts as needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Garage Door Specialist, Inc
Thanks for the review please call if you have any problems! Jimmy Davis
Richard P.
04/2014
5.0
garage doors
 + -1 more
I've very pleased with the outcome of this project and with the service provided by Garage Door Specialist. I had them replace my 20-year-old garage doors with new insulated garage doors, add a high-lift kit, and upgrade the openers to jack-shaft openers. The guys that did the installation were professional, and did a great job. I'll definitely have them back out for any maintenance I may need.
Description of Work: Complete replacement of 2 single-bay garage doors (doors, rails, springs, shaft, cables, rollers, etc) and openers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Response from Garage Door Specialist, Inc
Thank you so much for the business and for taking the time to leave a review! Please let us know if you have ANY problems! Jimmy Davis
Ellain C.
04/2014
5.0
garage doors
 + -1 more
The giant compression springs on our garage door broke. We still had the ability to open the door manually, but it was very difficult with the broken spring.... and those garage doors are HEAVY! We called Garage Door Specialist Inc (they had an Angie's List coupon that we used) and they were able to make an appointment for the next day. The technician showed up right on time. He quickly replaced the giant compression springs and oiled all the moving parts of the door. He recommended that we change out our steel rollers (which were loose) for quieter, nylon rollers. We agreed to the recommendation and saved on an additional service charge by having him replace the rollers during the same call. The garage door works great now and the nylon rollers really do help minimize the sound of the opening and closing of the door. I highly recommend Garage Door Specialist.
Description of Work: Replaced broken garage door springs and rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Response from Garage Door Specialist, Inc
We really appreciate you taking the time to leave the review and appreciate the business thank you! Jimmy Davis
Sylvia S.
04/2014
5.0
garage doors
 + -1 more
I couldn't be happier! They were able to install the door the day after I called. All the other estimates were higher and needed to custom order the door causing a 2-3 week wait. The installers got here on time and did the job very professionally. They are now doing a repair for my son at his home.
Description of Work: Replaced our 20 year old garage door that finally fell apart with a new insulated one with windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Garage Door Specialist, Inc
Thank you very much for the review and the business! The referral is the best hope we can help your son also!
Nathan B.
04/2014
5.0
garage doors
 + -1 more
Provider showed up and knocked out the work quickly, as planned. They were able to get in within 3 days of calling for service, and the door works great. It's actually a bit quieter than my last door, since the spring type was different on the old model. Should be good to go for another 10+ years!
Description of Work: Replaced broken garage door spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$379
Response from Garage Door Specialist, Inc
Thank you for the review and the business! The springs have a ten year warranty so let us know if you have any issues. Jimmy Davis
David S.
04/2014
5.0
garage doors
 + -1 more
Excellent! Called at 10AM on Monday. Provided 11a-1p window. Tech arrived at 11:15a. Professional service at a reasonable price. By the way, called a competitor on Sat at 10AM and they did not return my phone call until 12:15PM on Monday -- after Garage Door Specialists had already completed the job!!
Description of Work: Replace a single torsion spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$181
Response from Garage Door Specialist, Inc
Thank you for taking the time to leave the review glad we could get you taken care of so quickly! Jimmy Davis
Brandon C.
03/2014
5.0
garage doors
 + -1 more
My tenants notified me at around 8:30pm one evening that the springs on the garage door at the house they are renting broke, and their car was stuck in the garage...it wouldn't even operate manually. I found GDSI on Angie's List, and called them at about 8:55pm, leaving a message and assuming they would call back sometime the next morning. By 9:05pm, Jimmy had called me back, and scheduled for a tech be at the house the very next morning. They gave a two hour window, and were there within the first half hour of it. The tech called with his assessment, and offered a longer term (and not much more expensive), solution to the problem, and had everything with him to fix it right then, and was done very quickly. Responsiveness for this company should be A++!! Their high level of service helped me maintain my high level of service as a landlord. Thanks guys!!
Description of Work: Replaced broken springs on a garage door at one of our rental properties.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Garage Door Specialist, Inc
Thank you for the review glad we could help! Please let us know if you have any problems! Jimmy Davis
Marcia D.
03/2014
5.0
garage doors
 + -1 more
Couldn't ask for better service. They came the day after I called, did what I asked and the price was fair.
Description of Work: Fixed my super noisy garage door opener and installed a numeric keypad.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Garage Door Specialist, Inc
Thanks so much for trusting us with your door we really appreciate you taking the time to leave the review and for the business! Jimmy Davis
Jim H.
01/2014
5.0
garage doors
 + -1 more
Called the company on a Saturday afternoon and was told that the tech would be at my home by 5:00PM. He arrived at 4:30PM. Went right to work checking out the problem and corrected it in short time. Very professional and courteous. I would definitely use Garage Door Specialists in the future.
Description of Work: Corrected roller issue
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Garage Door Specialist, Inc
Glad we were able to get you taken care of and thanks for taking the time to leave the review! We appreciate it very much! Jimmy Davis
Joseph H.
01/2014
5.0
garage doors
 + -1 more
I called Garage Door Specialists and they arrived the next day. They fixed the problem promptly at a reasonable price. I would definitely use them again.
Description of Work: Provider lubricated garage doors and corrected problem that garage door wouldn't close because of problem with electric eye.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Garage Door Specialist, Inc
Glad we could help thanks for the review!
Michelle B.
12/2013
5.0
garage doors
 + -1 more
Everything went extremely well. Dennis was great!!!
Description of Work: Removed the old and installed a new garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Garage Door Specialist, Inc
Dennis is an awesome technician thank you for the business and leaving the review!
Brian M.
11/2013
5.0
garage doors
 + -1 more
Called provider on a Saturday morning - we had a broken spring and could not open our garage door. The provider made arrangements to work us in to their technicians schedule and he arrived the same day. He completed an initial repair to make the door functional and then came back as promised a week later to complete the job in full. The correct spring needed to be ordered.
Description of Work: Replace broken door springs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Garage Door Specialist, Inc
Thank you for the review sorry we could not get it done the same day. Some of the newer doors have doors just too big to keep on the trucks! Please let us know if you have any problems!
Charles M.
11/2013
5.0
garage doors
 + -1 more
They sent Bob out the same day that I called and he performed the needed repairs. He also took care of some general maintenance issues and completed a thorough inspection of the system. He was very knowledgeable and gave great advice.
Description of Work: They replaced a broken tension spring and two worn bearings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Response from Garage Door Specialist, Inc
Thank you for taking the time to leave a review we appreciate your business. Please give us a call with any problems if they arise. Thank you Jimmy Davis
Scott B.
10/2013
5.0
garage doors
 + -1 more
He was terrific- he explained what he thought the initial issue was, looked over the entire door, identified potential issues to watch out for in the future. He then fixed the broken spring and bearings and did it quickly.
Description of Work: Conducted an inspection of the garage door, diagnosed a spring and bearing issue with it, and fixed everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$316
Response from Garage Door Specialist, Inc
Thank you please let us know if you have any problems!
Charles C.
09/2013
5.0
garage doors
 + -1 more
Work was excellent. He arrived on time, told me what he needed to do and how much it would cost, and completed the work in a timely manner. He left his phone number above the garage door opener which I will call if I have any more problems.
Description of Work: Garage doors would not open. He replaced the opening mechanism and checked and cleaned all parts of both garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Garage Door Specialist, Inc
Hopefully there will not be any problems but if you do we would be glad to help. Thank you for the review!
Julius R.
08/2013
5.0
garage doors
 + -1 more
I am happy with the experience. When my garage door opener went out, they came out on the same day I called them to look at the problem. The technician adjusted the limits to get it working again. He told me it was an old opener and didn't know how much more service I would get out of it as it was a 14 year old unit and not in the best shape. The unit was working when he left but failed again the following day. He came back out the next day and told me the unit needed replacing. He got a quote for me and his company agreed to apply the service call fee I had already paid towards the installation of a new unit. I thought this was a fair deal and their price was very reasonable. They came back out and installed a new unit which is much quieter and nicer than my old one. I am happy with how they made an honest attempt to repair my old unit before recommending replacement plus putting my original service call fee towards the new one. I would recommend them to anyone who needs work on their garage opener and/or door.
Description of Work: Replaced garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Response from Garage Door Specialist, Inc
Thank you for the review we appreciate the business!
Andrew W.
08/2013
5.0
garage doors
 + -1 more
Great service, friendly on-time tech, and I would recommend to anyone.
Description of Work: I had a broken garage door opener, the mounts had actually pulled out of the wall. I called first thing on a Monday morning, and the technician was at my house by early afternoon the same day. He repaired and remounted the opener, and performed cleaning/maintenance on both doors and sets of tracks as a standard practice. He even game me the $10 Angie's List coupon they were running without me asking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Garage Door Specialist, Inc
Thanks for the review glad we could help!
Suzanne H.
08/2013
5.0
garage doors
 + -1 more
I originally called for repair on one of our garage doors. A technician was available to come the same day I called. Bob came and looked at both doors and gave a quote for repairing. Since we've had several issues with both doors and both were bent and would eventually need replacing, I had him give a quote for replacing both, along with adding quieter motors. Bob was very thorough in explaining repair vs replacement - not pushing for either. We decided to replace both doors and motors. Because we chose a basic stock door, he was able to come back 3 days later and do a full replacement. The doors are great, much quieter, and Bob gave some tips on ongoing maintenance we could do. We're very happy with the work and would definitely call these guys again.
Description of Work: Replaced two garage doors and motors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Garage Door Specialist, Inc
Bob is a great technician glad he was able to help and hope we you are happy with the new doors. Please let us know if you have any problems! Thank you Jimmy Davis
Elton M.
08/2013
5.0
garage doors
 + -1 more
Perfect service all the way! Answered my call. Called with ETA. Showed up on-time/early. No delay start. No interruption. Wiring and tuneup done just as I requested and price is good. PERFECT! Highly recommended.
Description of Work: Request to repair wiring and tuneup door.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Garage Door Specialist, Inc is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 9:30 PM
Monday: 6:00 AM - 9:30 PM
Tuesday: 6:00 AM - 9:30 PM
Wednesday: 6:00 AM - 9:30 PM
Thursday: 6:00 AM - 9:30 PM
Friday: 6:00 AM - 9:30 PM
Saturday: 7:00 AM - 5:00 PM
Garage Door Specialist, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Garage Door Specialist, Inc offers free project estimates.
Yes, Garage Door Specialist, Inc offers eco-friendly accreditations.
No, Garage Door Specialist, Inc does not offer a senior discount.
No, Garage Door Specialist, Inc does not offer emergency services.
Yes, Garage Door Specialist, Inc offers warranties.
Garage Door Specialist, Inc offers the following services: Garage door repair, panel replacement, electric garage door opener repair, sales and installation of new garage doors & openers, garage organization & cabinets