Most trusted and experienced Garage Door Repair and Replacement company in the Triangle since 2002. Give us a call and we will have your garage door fixed today! Garage Door Specialist is composed of a team of knowledgeable employees that take pride in their work and care about customer service. We have been an Award winning Angie's List Member for a decade. We are family owned and operated and are truly your neighbor in the community. We can repair or replace any garage door or motor. We offer a flat rate service charge and our prices are fair and competitive. Our showroom is open Monday-Friday 7:30- 4:30 please stop by with any questions. We have a A+ rating at the Better Business Bureau Member, International Door Association Member, Fully licensed and Insured. CHI dealer, Liftmaster dealer for 25 years, Amarr Garage Door Master Dealer. Additional email - Michelle@garagedoorspecialist.net, Sales@garagedoorspecialist.net.Additional DBA - Carolina Garage Door Specialist Inc. Additional phones - (919) 771-1074, (919) 841-0030, (919) 954-7011, (919) 833-1352, (919) 870-8000, (919) 745-8244, (919) 741-6652.
Business highlights
25 years of trusted experience
Services we offer
Garage door repair, panel replacement, electric garage door opener repair, sales and installation of new garage doors & openers, garage organization & cabinets
Ordered a new garage door. It arrived and was installed on the day they promised. Craig and Alex arrived on time and installed it. It looks great. it is a two-car garage, and the door that I selected is insulated.
Description of Work: Replaced the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,350
Lindsay I.
10/2021
1.0
garage doors
+ -1 more
Our garage started making a loud squeaking noise and the door was shaking every time we opened and closed it. We called Garage Door Specialists (found by a Google search) and they got us scheduled for two days later. The man that came out was punctual and friendly. He looked at it and ultimately determined nothing was wrong. He actually told us how "great" of condition our garage door was in. Although no service was performed, he charged us the $95 service fee. We didn't mind at the time because we thought "at least we didn't have to fix our garage door!" However... the following morning, our garage door wouldn't open. Clearly it was broken. We decided to reach out to another company that provides free estimates so we didn't have to pay the $95 again for Garage Door Specialists to come back out. The other company came out that day, told us that our torsion spring was broken, and fixed it immediately. That afternoon, we called Garage Door Specialists to ask for a refund of the $95 since we had to pay a different company to diagnose and fix the problem with our garage. The man on the phone was very sassy and refused to give us a refund. So, Garage Door Specialists pocketed $95 for literally doing nothing. I am not one to write negative reviews and wouldn't have ever done so if they had given us the refund we deserved. I do not recommend Garage Door Specialists at all.
Description of Work: Charged $95 for no service performed... asked for a refund... none given
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$95
Zac S.
06/2020
5.0
garage doors
+ -1 more
I asked them for an estimate and they came out to measure everything. They were on time and professional. When they were done asking what I was considering, and measuring the old door, they told me they would provide an estimate shortly. When they got back to me, they provided some information on several options as well as the estimate. After reviewing the options, I asked about revising the estimate for a different kind of door, then about getting it in a different colour (one that, like the old door, matched my house rather than the trim). They provided revisions to the original estimate and we came to terms on the features and options. I decided to upgrade from their original suggestion, because I liked the spec better. It took a little while to get the parts for what I had ordered, but they kept me up to date on the status. When the door parts finally arrived, they came for the installation appointment, removed my garage old door, installed the new garage door, and set everything up -- tracks, supports, spring, door. There were a couple minor issues, but they worked through them. Even though I had specifically refused a new door operator, they still spent the few minutes to calibrate the one I already had to work well with the new door. When they were done, it looked good and operated smoothly. It has been a few months and I am still pleased with the results. The door looks good and operates smoothly. I think the added insulation helps control the garage temperature a little bit too.
Description of Work: Replace deteriorating wooden garage door with steel door and new hardware.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Carol Ann R.
05/2020
5.0
garage doors, doors
+ 0 more
It went well and I was very pleased. Easy to make an appt and the work was done well and at a very reasonable price. Very professional
Description of Work: Service on my garage door
Rating Category
Rating out of 5
Yes, I recommend this pro
Jason L.
05/2020
5.0
garage doors, doors
+ 0 more
Very well. Bob was prompt in arrival and called ahead with a timetable. Work was professional and fast.
Description of Work: replaced spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
bill S.
02/2020
5.0
garage doors
+ -1 more
They recommended that no work was needed and did not charge me. They have a great deal of integrity.
Description of Work: They did a service call for my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marilyn G.
02/2020
5.0
garage doors
+ -1 more
Bob arrived on time and did a thorough inspection of our door and suggested replacing several hinges and the rollers. He did not try to up-sell us. We were very pleased with the prompt, efficient and reasonably price service.
Description of Work: Garage door repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
JOHN B.
01/2020
5.0
garage doors
+ -1 more
Sal was very professional and worked very quickly to replace both struts. A minor complication arose on one door, which he addressed quickly and completely. I am very happy with the results.
Description of Work: Added support struts to both doors as the top section of the aluminum door had a loose strut on one side. Went ahead and did it on the second door to prevent same thing from happening there.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
MICHAEL S.
10/2019
5.0
garage doors
+ -1 more
Totally easy. He was here on time, and did a great job.
Description of Work: Preventive maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
MARK B.
10/2019
5.0
garage doors
+ -1 more
He installed a strut in 30 minutes which totally fixed the problem of a broken metal crosspiece which was built into the metal door. The strut looks far stronger than the original crosspiece. He also oiled all the hinges, oiled the springs, adjusted the springs, and fixed a light socket in the opener that had not worked for years. The cost, including the service visit, the cost of the strut, and tax, was $139. And he was such a pleasant person!
Description of Work: Add a strut to reinforce sagging door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Randall W.
08/2019
5.0
garage doors
+ -1 more
Team of two showed up earlier and finished in a little more than 2 hours. excellent work, beautiful new garage door. I would recommend them to anyone.
Description of Work: Replace a 50 year old garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,280
Rick E.
07/2019
5.0
garage doors
+ -1 more
All went extremely well. Arrived promptly as scheduled. Quickly analyzed problems and made suggested repairs in less than one hour as well as lubricating all door opener mechanisms. Door opener actually includes 2 springs and he recommended replacing both since the age of the springs was nearly 15 years and since one had already broken, it was likely that the other would go soon.
Description of Work: Replace broken garage door spring
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Brenda J.
07/2019
5.0
garage doors
+ -1 more
We were very pleased with the work performed by Tyler. His response was quick and he had the work finished in a timely manner. There was one spring broken and we chose to replace both springs. The cost of the parts and labor was $324. It was wonderful to be able to get on with our day so quickly.
Description of Work: Replace springs on the garage door.
Michelle in the office was great with getting me a quote, answering questions, scheduling, and even accommodating a special request for the opener hardware configuration. Eric arrived on time for the installation and did a great job. He was clearly well experienced and was able to work with some weird pre-existing wiring, and provided the exact setup I wanted in terms of controllers and their locations. The new system works great and I am very pleased with this company's work.
Description of Work: Replace garage door spring system and install wall-mount garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Garage Door Specialist, Inc
We are thrilled you are pleased. Thank you for your feedback.
Chuck W.
10/2018
5.0
garage doors
+ -1 more
Garage Door Specialists responded immediately to our request for estimates. They arrived on time and Tyler was professional and knowledgeable about his work. While here he also replaced a noisy chain drive door opener with a belt driven opener. Work was completed rapidly and everything works as we hoped.
Description of Work: replace broken springs on garage door
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Johnny J.
10/2018
5.0
garage doors
+ -1 more
Great job in responding to my request and doing the work. Prompt, courteous and reasonable price.
Description of Work: Repaired garage door that would not open
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Wesley S.
07/2018
5.0
garage doors
+ -1 more
Excellent ! Hassle free, total professionalism.
Description of Work: Spring replacement. Door was still under warranty
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Garage Door Specialist, Inc
Thanks for taking the time to leave us a review we appreciate it very much!
Jason H.
07/2018
5.0
garage doors
+ -1 more
One of my torsion springs on my garage door mechanism failed, Saturday evening, so I thought it would be Monday at best before it was fixed. Got a response from Garage Door Specialists by email at about 11pm that night. Called at 7:30am Sunday AM, and got an answer and an appointment set. Technician called to say he’d be early, which is rare! Jimmy was great! Professional, friendly, and quick working. Replaced both springs, balanced the door, lubed the joints to quiet the door, and advised me what to look for going forward. Wouldn’t hesitate to use them again or recommend them!
Description of Work: Torsion Spring Replacement for Garage Door
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Response from Garage Door Specialist, Inc
Glad we were able to help thanks for leaving us the review!
Derek M.
07/2018
5.0
garage doors
+ -1 more
My 20 year old garage door openers needed to be replaced. Eric came out to assess one that was malfunctioning and noticed that the belt was frayed. We then looked at the other opener, which was working, and that one was also frayed. He came back out a couple of days later and replaced both. He needed to install a repeater to get one of my vehicles to work with HomeLink. He also took the time to ensure that both vehicles were able to use HomeLink to open the garage before he left. Great job and will gladly use them again.
Description of Work: Replaced 2 garage door openers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Garage Door Specialist, Inc
Eric is a great technician glad he was able to help! Thank you
Susan H.
05/2018
5.0
garage doors
+ -1 more
Great! I cannot believe how quietly the door operates now!
Description of Work: I had a garage door opener replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Garage Door Specialist, Inc
Thanks for the review!
Steve I.
05/2018
5.0
garage doors
+ -1 more
He tightened the pulley chains on the 2 doors and oiled the appropriate areas. He did it quickly and effectively.
Description of Work: Garage door squeaked and sometimes the chain got jammed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Garage Door Specialist, Inc
Glad we could help! Thanks for the review!
KRISTINE W.
04/2018
5.0
garage doors
+ -1 more
I called for an estimate to replace (2) garage doors. Within a week, representative came to my house, as scheduled. I knew what I wanted and made quick selections that day (2) 9'x7' steel garage doors. He emailed an estimate to me the following day. I called, placed an order and scheduled the installation. The installers came five weeks later, as scheduled, and completed the work. Everyone at the company was efficient, professional and polite. I recommend highly recommend The Garage Door Specialist.
Description of Work: We had two garage door replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Garage Door Specialist, Inc
Awesome glad everything went as planned! Thanks for the business and taking the time to leave the review!
Randy B.
03/2018
5.0
garage doors
+ -1 more
Dennis arrived right on time for the service appointment. He assessed the situation quickly, then got right to work. Upon completion, he double checked everything was working properly, then oiled the door spring, rollers and hinges. The door works great (and quietly)!!!
Description of Work: Repair garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Garage Door Specialist, Inc
Dennis is a great tech glad he could help with your problem! Thank you
Lisa B.
03/2018
5.0
garage doors
+ -1 more
perfect. they were able to repair same day. excellent advice and follow through
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Garage Door Specialist, Inc is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 9:30 PM
Monday: 6:00 AM - 9:30 PM
Tuesday: 6:00 AM - 9:30 PM
Wednesday: 6:00 AM - 9:30 PM
Thursday: 6:00 AM - 9:30 PM
Friday: 6:00 AM - 9:30 PM
Saturday: 7:00 AM - 5:00 PM
Garage Door Specialist, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Garage Door Specialist, Inc offers free project estimates.
Yes, Garage Door Specialist, Inc offers eco-friendly accreditations.
No, Garage Door Specialist, Inc does not offer a senior discount.
No, Garage Door Specialist, Inc does not offer emergency services.
Yes, Garage Door Specialist, Inc offers warranties.
Garage Door Specialist, Inc offers the following services: Garage door repair, panel replacement, electric garage door opener repair, sales and installation of new garage doors & openers, garage organization & cabinets