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ECO IRRIGATION INC

Lawn Irrigation, Landscaping - Lighting

About us

Eco Irrigation in Raleigh has over thirty years experience providing the Triangle with professional irrigation services. We provide full service irrigation in Raleigh and have built our reputation on accurately diagnosing irrigation system problems, providing expert repairs and offering our clients the latest technologies to upgrade their systems and conserve water. We are committed to offering our clients repairs and improvements that provide a return on investment through water savings and a healthier landscape.

Business highlights

41 years of trusted experience

Services we offer

RESIDENTIAL AND COMMERCIAL IRRIGATION SERVICE AND REPAIRS,WATER CONSERVATION CONSULTING, IRRIGATION DESIGN AND CONSULTING,LANDSCAPE LIGHTING, AND BACKFLOW CERTIFICATION AND INSTALLATION AND REPAIR, LAWN SPRINKLER REPAIR, LANDSCAPE LIGHTING INSTALLATION AND SERVICE

Amenities



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.699 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
2%
3
4%
2
4%
1
11%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 51-75 of 99 reviews

Jeff H.
07/2020
2.0
irrigation systems
  + -1 more
Repairs to irrigation system
Description of Work: I used to love these guys because I didn’t know any other quality irrigation companies. They have always done good work but what I have recently found is that they overcharge....a lot. I had EcoIrrigation out earlier this year to fix a leaky head and do a whole system check and adjustment. They charged me over $1000 but I liked them so I paid it. Then maybe 3-4 weeks later I had an issue with a head. It took them 2+ weeks after that to come out to repair it and they charged me another $400+. So in less than two months I paid them over $1400. And then....sigh...,I had another head go bad a few weeks ago and I contacted them to say “I’ve paid over $1400 to you this year and I’m still having issues.” The response was “we are booked weeks out. Please call our office for an appointment.” Very, very disappointing. I hired Conserva Irrigation and they fixed my issues for under $250.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$1,400

Response from ECO IRRIGATION INC
Mr. [Member Name Removed] has been a long standing customer of ours, who has had the same issue since the first day we arrived at his home. There is very little water pressure in his whole community. The water pressure is so low, that it will not pop up all the heads during the daytime and he relies on a nightly increase in water pressure to make the system operate marginally. We have told the customer from the beginning he needs to install a booster pump, which he has not. The other issue we constantly run into, is debris in the irrigation mainline, due to improper winterizing of the system, which we do not perform. With the low water pressure and debris (pine mulch) in the lines, it causes his valves not to close and damages them, and they need to be replaced. If the water pressure was higher we could blow the debris out of the line and move on, in his system's case it makes it very difficult and time consuming. I have no control over the water pressure or the debris in the line, so I have a difficult time, with the customer complaining about the cost to repair his system, when he has been told what the root cause of the problem is. Furthermore the only communication we had with Mr. [Member Name Removed] until July 27th were test messages to my technician, who instructed him to call the office and speak to me or my scheduler Charles. This is our normal procedure, so we can gather all the necessary information to properly schedule an appointment. Mr. [Member Name Removed] never reached out to us by phone until the day after he posted this review, so we could have made an appointment with him. It has been our experience, that trying to do this by text message is time consuming for all parties involved and critical information is left out. If we gather this information in a conversation, before we arrive the service call goes much smoother and the customer has a great experience with us. John L Marmorato President Eco Irrigation Inc.

matt R.
07/2015
5.0
irrigation systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn E.
06/2015
1.0
irrigation systems
  + -1 more
.
Description of Work: They never contacted us.
Rating CategoryRating out of 5

Response from ECO IRRIGATION INC
We have had a very, busy Spring Start-up season and if we did not return you call I am sorry. If you happened to call on the June 22nd or 23rd our phone system was down from a lighting strike and we could not receive any calls or messages during this time frame. The problem was remedied on the morning of the 24th.

Alex O.
06/2015
5.0
irrigation systems
  + -1 more
unknown
Description of Work: The technician reviewed my whole irrigation system, diagnosed a bunch of problems and make recommendations for other fixes that I'll ask them to do soon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$386

Ryan C.
03/2013
3.0
irrigation systems
  + -1 more
It's hard to give a review of Eco. The day they were supposed to come out and get my irrigation system up and running a guy called me to tell me one of his crew members called out and that he might not make it out that day. I told him fine just call me and let me know when they would be out. He never called back and I havn't heard from them since. update the owner called me to apologize. offered to perform backflow service for free. I've updated my rating to reflect that. I have yet to have them come out though. Probably this fall. Thank you ECO.
Description of Work: no service performed

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Response from ECO IRRIGATION INC
I returned a call to {Member name removed} today to apologize for our poor customer service. After researching our records we did not call {Member name removed} back to re-schedule his appointment last October. {Member name removed} understood and I appreciate that, but we did not do our part to give him an easy customer experience. {Member name removed}has agreed to let us come back and service his system and we thank him for the opportunity to do this. We will be testing his backflow at no charge, to help mend our relationship with him. John Marmorato President Eco Irrigation Inc.

Paul G.
01/2013
5.0
irrigation systems
  + -1 more
The repairmen arrived exactly on time and were polite, friendly, and professional. I explained the work I wanted performed and they got right to it. When they were finished they reviewed their findings and emailed me an itemized receipt of the work and a review of the findings. I would definitely use them again.
Description of Work: Did a full test of the current irrigation system including checking the sprinkler lines, heads, system, pressure and control box. Replaced 2 broken sprinkler heads, adjusted the watering schedule per city regulations, and winterized the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Anne A.
12/2012
5.0
irrigation systems
  + -1 more
It went well. the service tech worked diligently for about 45 minutes.
Description of Work: Shut down system for the winter and blew out the system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan L.
11/2012
5.0
irrigation systems
  + -1 more
Two of the three zones they got fixed right away. The repair of the third one depended on them being able to find the valve for it, which unfortunately wasn't possible. This is the second company that has tried, and neither were successful. Because there is so much interference around cable wires, etc, their detection system wasn't able to find it. Despite this, the overall experience was excellent. They tried numerous different ways to get even the third zone repaired, and kept me informed the whole way. Considering the amount of time taken, the price was reasonable. They also informed me of the situation, and gave me the option of whether or not to have them continue, given the amount of time it was likely to take. I would recommend them and will use them again.
Description of Work: Repair work on 3 different zones of my irrigation system that were not working

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Reggie P.
11/2012
5.0
irrigation systems
  + -1 more
Called the company and they had a man at my house the next morning. The technician arrived on time and was able to quickly locate the problem. He had the necessary parts and made the required repairs in a timely manner. Will use this company in the future.
Description of Work: Repaired irrigation system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Thomas H.
11/2012
1.0
irrigation systems
  + -1 more
These guys should be kicked off the list. We set an appointment to review my system. I take time off work to meet them. Their guy arrives I spend an hour with him going over what sprinkler heads are giving me trouble. I ask for a winterization appointment and am told they will get back with me with a recommendation on repairs and a winterization. All seems fine, then a week goes by, I hear nothing. I inquire about with Eco Irrigation and get no response. And now more than two weeks later still nothing. That's no way to treat Angie's List members or ANY customer. Do not use these guys.
Description of Work: Wanted to review needed repairs to the system and get it ready for winter.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from ECO IRRIGATION INC
Member, I apologize for not getting back to you in a timely manner. My technician did come out an evaluated your irrigation system. During the evaluation it was determined that you piping system were partially if not totally poly pipe vs. PVC pipe. Ninety-nine percent of the irrigation systems we work on use PVC pipe. All repair work dealing with leaking pipes is at a time and material basis. I can usually give a cost range when dealing with PVC pipe, but with poly pipe I do not have a comfort level giving a price range. All this being said, I still did not handle your situation anywhere close to correctly and it was terrible customer service and I do apologize. If you have not contracted with someone else at this point for your winterization, please contact us and we will do it free of charge, to make up for any inconvenience we may have caused you. John Marmorato

Andrew M.
10/2012
5.0
irrigation systems
  + -1 more
They were quick to answer, quick to schedule a visit, on time and courteous. He was patient, clearly explained his position, did not try and up-sell me something that wasn't needed, did what he said, and did it quickly and professionally. We will be using them again later this fall as we need a couple of heads completely moved as we are putting in a patio. Would recommend them without a doubt.
Description of Work: They came out for a vague service call "my sprinkler system wasn't working and I needed a couple of heads replaced." They were able to confirm that my rain sensor was working, but was wired directly into the system, not to the box. He also walked the system with me as we cycled through a couple of times and identified heads that needed replacing and whether or not it was a good idea to move heads as the gardens had grown.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Michael S.
08/2012
5.0
irrigation systems
  + -1 more
Excellent Excellent Very prompt, courteous and professional. Great to have this level of service available.Recomment highly to anyone needed irrigation system work.
Description of Work: Fixed leak at the back flow valve, checked back flow valve, serviced and programmed the system. Excellent work and professional service.Charlie completed the work very quickly and was very helpful in advising on my system and how to use it.Thanks for the excellent service. Keep up the good work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Teri H.
08/2012
5.0
lawn service, irrigation systems
  + 0 more
I hired Eco Irrigation Inc about a month ago and I ended up having them service my assistant as well.
Description of Work: I hired Eco Irrigation Inc and set up an annual contract with them for lawn services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rex H.
06/2012
5.0
irrigation systems
  + -1 more
They were fine. The people that came out did a pretty good job; they seemed to know what they were doing. If I needed them, I would use them again.
Description of Work: I used Eco Irrigation to repair my irrigation back flow valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

carlos G.
06/2012
5.0
irrigation systems
  + -1 more
excellent service, on-time and called a couple of times before coming. very respectful and knowledgeable. solved my irrigation problem in one visit. will use again!
Description of Work: started my irrigation system for the season, fixed broken valves, clogged pipes and re-primed pump. other irrigation specialist wanted to replace pump and charge a to of money. this gentleman solved the problem in 15 minutes. very honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Charles K.
04/2012
5.0
irrigation systems
  + -1 more
They are very good about calling me to remind me that it is about time for the service. They thoroughly inspect the system on startup, and repair whatever needs to be repaired. I feel that they are a very trustworthy company.
Description of Work: Eco-irrigation sets up and closes down my extensive irrigation system every year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jacob S.
04/2012
5.0
irrigation systems
  + -1 more
Eco Irrigation took over the accounts of our previous sprinkler company. They were to reattach the backflow, adjust the heads and also to move and reinstall heads overgrown and root entangled by 15 years of shrubbery growth. They called to set an appointment and gave us a 2 hours window. They first called to tell they might be a little late and then called to tell that they finished earlier than expected and would we be home. A well spoken young man arrived in a professional looking truck and we discussed which heads needed to be moved. The heads we chose were either 2 feet back under the shrubbery or extensively intertwined with roots. It was a nasty job working under the shrubbery or digging through the roots. When he was finished he carefully replaced the sod. When the bill for moving the sprinkler heads arrived I was hesitant to open it but it turned out to be more than fair. Now I did get a discounted rate as a result of having a contract to install the backflow in spring and remove it and air pressure clean the system in the fall. This was my first experince with them and they will be our irrigation system maintenance provider in the future.
Description of Work: Reattached our backflow, adjusted the sprinkler heads and dug up and moved 4 sprinkler heads that became overgrown and root entangled in the 15 years since first installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Jandrelle A.
03/2012
5.0
irrigation systems
  + -1 more
The man showed up right on time and we already knew who was coming and when he would arrive within a reasonable window. He was well dressed and well spoken and knowledgeable. He talked us through the problems and repairs necessary and then did them. We were so very impressed with him because he was so knowledgeable and efficient. We have tried several times to get this system going properly and this is the first time we have been pleased with tthe effort and the results.
Description of Work: Our controller, and all the lines and heads needed repositioning, replacing or patching. The backflow preventor needed inspecting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

GREGG M.
09/2011
5.0
irrigation systems
  + -1 more
Two young men came to the house within a couple of days and diagnosed the problem as a pvc pipe connection that had spilt open to ground settling when the sidewalk was replaced a few years ago. Because of the location, the fix was not that easy and they had to be creative in finding a lasting way to repair the section which they did. They were very careful in digging out the lawn for the repair and restored everything to its original condition. Within a couple of weeks, you would have never known there had been a problem as the grass grew back in. While they were here, the checked all the remaining sprinkler heads and adjusted the arc of some that were out of alignment. Excellent service by courteous service people. I would highly recommend them.
Description of Work: We had a leak develop in one our underground irrigation pipes on our lawn. Water was gushing from the ground at this spot next to our front walk when the sprinkler system was operating. I called Eco which was over 30 miles from our house but they said they would be glad to look at it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Mitra A.
08/2011
2.0
irrigation systems
  + -1 more
Well, it cost me almost 800 dollars, and I asked them to make sure that my plants were watered, and I have since seen that my plants have died. They told me that they were going to be at my house at 3 PM, but then told me that my appointment was for 4 PM. They didn’t tell her how much it would cost for the service when they came to my house. They had her wait way too long. There were issues with my irrigation system that should have been noticed the first time they came here.
Description of Work: They came and did work on my irrigation system.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$775

Response from ECO IRRIGATION INC
Yes we were late on the day we did the work, due to a very demanding schedule. We should have done a better job communicating with the customer. The customer's system was poorly designed and installed by another contractor. None of the wire splices were properly waterproofed (duct tape). All the valves had to excavated to make these repairs and some were located under the deck, which made it more time consuming. Another leak developed after our initial service call, due to the failure of the original contractor to install a pressure reducing device on the drip system. There were multiply leaks in the drip tubing that had to be repaired. We encounter many systems like this and we try to make them as water efficient as possible and this takes time. The more efficient they are the less the water they use. Long term the customer saves money by reducing his or her water bill. John L Marmorato President Eco Irrigation Inc.

Janet F.
07/2011
5.0
irrigation systems
  + -1 more
chris showed up much later than he expected because of major issues at the job before mine. he showed up at about 4pm. (I gave a B for punctuality because I had to call to find out if he was coming) I didn't expect him to do much more than give me an estimate and schedule a return but he stayed for 2.5 hrs and finished up as much as he could for the day. He was back when he told me he would be on Monday AM. He added the rain gage at my request w/o fuss and showed me how to run the system manually and adjust it if I wanted to. He was professional and pleasant tho the day was hot and he had to be SO tired! I had been told that no irrigation company would maintain my system since they didn't put it in. ECO like the challenges of existing systems. Not having ever had a complex system like this one I was glad for the help.
Description of Work: Chris inspected the irrigation system of my existing home and told me what needed to be done to get it running again (had been off for over a year). He then replaced bad irrigation sprinkler heads, aligned them and ran the system. There was a leak in the pipes near the drive caused by the replacement of the sewer curb access in May. he replaced that part and showed me how to run the system manually. the system would not program for him so he recommended replacing the controller as well if I wanted it programmed (I did). he came back a few days later and replaced the controller as well as added a rain gage. the amount above reflects adding the system to their maintenance package (200 a year).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$900

Matthew R.
06/2011
5.0
insulation, irrigation systems
  + 0 more
they were a little late (15 -30) Minutes Nice guy and did a good job.
Description of Work: Repair broken sprinkler valve and sprinkler irrigation line backflow device so it didn't leak

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Gloria M.
03/2010
5.0
irrigation systems
  + -1 more
It's never fun to have your landscaping dug up, but they did a good job putting it back together.
Description of Work: Put in irrigation system in our yard, they are turning it on in April.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from ECO IRRIGATION INC
I do not think this is our customer. I cannot find Member or this address in our data base.

ESTHER D.
07/2008
5.0
irrigation systems
  + -1 more
Overall I didn't have to worry calling them to see if they were going to come. I trusted them and they were honest with me. They were very good with saving us water and educating us on the work they were going to do.
Description of Work: They came and did some irrigation work. He worked with landscapers on my behalf to schedule things. It was done within a day. He tested my irrigation 6 months later to make sure everything was ok.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike B.
09/2006
5.0
irrigation systems
  + -1 more
John was very professional and thorough. He scheduled a time that was convenient for me, showed up on time and did the needed work in a professional manner. Throughout his work, he was willing to answer questions I had about the operation of the system and how it could be operated in an efficient manner. I was very pleased with his work and would not hesitate to use him again.
Description of Work: Routine maintenance of lawn sprinkler system. This involved checking the operation of the system, adjusting sprinkler heads, replacing malfunctioning sprinkler heads, and providing advice on how to operate the system most efficiently.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$168

Contact information

6300 Limousine Dr #100, Raleigh, NC 27617

https://www.ecoirr.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Irrigation,
Landscaping - Lighting

FAQ

ECO IRRIGATION INC is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

ECO IRRIGATION INC accepts the following forms of payment: Check,MasterCard,Visa
No, ECO IRRIGATION INC does not offer free project estimates.
Yes, ECO IRRIGATION INC offers eco-friendly accreditations.
No, ECO IRRIGATION INC does not offer a senior discount.
No, ECO IRRIGATION INC does not offer emergency services.
No, ECO IRRIGATION INC does not offer warranties.
ECO IRRIGATION INC offers the following services: RESIDENTIAL AND COMMERCIAL IRRIGATION SERVICE AND REPAIRS,WATER CONSERVATION CONSULTING, IRRIGATION DESIGN AND CONSULTING,LANDSCAPE LIGHTING, AND BACKFLOW CERTIFICATION AND INSTALLATION AND REPAIR, LAWN SPRINKLER REPAIR, LANDSCAPE LIGHTING INSTALLATION AND SERVICE

Contact information

6300 Limousine Dr #100, Raleigh, NC 27617

https://www.ecoirr.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM