Carpet Dryclean, Inc.

Description of Work: Cleaned two large rugs.

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Description of Work: Cleaned three area rugs. Provided good information and bucket of cleaner for future use.

Description of Work: Vance is a true professional who takes his job serious. From his appearance to his demeanor, you can tell he takes great pride in all that he does. He is all about customer satisfaction. Vance took the time to explain how this system works and what each piece of equipment is for. My carpets look brand new. I highly recommend Vance to anyone who cares about high quality work from a true professional. Thank you Vance!!!

Description of Work: They cleaned the stairs, landing and bedroom carpet. Most of it looked much better but the edges were still dark in some spots. The cleaner said that is because the carpet is old and it is about 17 years old. He was very polite and worked quickly.

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Description of Work: My carpet had a few stains and pet odors. Carlo was the technician and was very professional and did a great job removing the stains and odors. Carpet looks GREAT!

Description of Work: They cleaned my bedroom carpet which no longer smells like dog pee.

Description of Work: Cleaned 3 rooms

Description of Work: Carpet Dry Clean performed a cleaning on two L-shaped sectional couches. I was very pleased with the quality of their work, the speed at which they completed it, and the overall price. I may use them again to perform a similar service on my rugs.

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Description of Work: They came on time and were quick, efficient and very pleasant. Carpet looked great even though it is old and we have two large hairy dogs. Price was a bit high, but I am admittedly cheap and hadn't cleaned the carpets in over a year. Don't remember exactly what the cost was. I would use them again.

Description of Work: They did a good job. On some of the really dirty areas he cleaned it twice. |Very courteous and would use them again.

Description of Work: Cleaned my very dirty oriental carpet. It smells and looks so much fresher! Good job.

Description of Work: I bought a deal for $25 for a $50 credit toward carpet cleaning but I paid extra for extra work.

Description of Work: I purchased a deal for $129.95 for carpet cleaning, stain protection & more. Our experience was wonderful! The end result was good.

Description of Work: They did 4 room/hallway carpet clean and worked with me to evaluate the best price. I was very pleased with the price at the end of the day. There were a few spots remaining that I expected to be gone after they left. Marker spots from kids, etc. They did mention a few spots that they worked on (grease) and they were noticeably better. The carpets looked amazing when they left, nice and fluffy, and they are generally much brighter looking, but just seeing a few spots that I expected to be gone was a little disappointing. It seems like they could have taken a little bit more time to really work on them. The dry clean powder that they sold ($20) is still under my review as to whether or not it is effective, but I liked the 10% off for a future service and free refill, so I risked it. |The team did come out in poor weather conditions and I was pleased with the customer service provided. I would use them again.

Description of Work: I called these guys about a chair I had that had been stained. My son had gotten greasy medicine from his hands on it and I was not sure it would come out. I worked with Vance who is the consumate professional. He was also worried it would not come out but instead of just telling me that went to the extremes to try. First, he came out for free (because he was in the area) to test it to see if we could make any progress. His biggest concern was my paying for something that wouldn't work. That did not have a lot of impact on the stain (truly don't think it was his work... think it was the type of stain) and he tried to stop there so I wouldn't spend unecessary money. I really wanted to give it our best shot so asked him to come out and do the full chair. (I knew the minimum fee was $100.) It made it better but did not go away. He was so upset that it didn't go away (even though he tried to talk me out of it) that he tried to reduce the price. I refused because that is what we agree upon but he has made a loyal customer out of me. Next issue we have I will definitely be calling Vance. He is very focused on service and wants to be sure you are completely satisfied with his work. He went the extra mile (or more!). And he was very good about explaining everything he was doing and how it worked. I HIGHLY recommend!!

Description of Work: cleaned two area rugs and stairway. Area rugs had pet stains and odors that they cleaned.