Carpet Dryclean, Inc.

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Carpet Dryclean Inc continues to be an owner operated business with 17+ technicians and office management. We differ from our competitors because we use no water leaving your carpet, rugs and upholstery 100% dry and ready for use. Also our rates are for a full service with no hidden fees or charges and our system is organic and eco-friendly. We not only service the Greater Raleigh-Durham area but we also service the Greater Fayetteville NC area. We also have offices in Charlotte, Greensboro and Goldsboro.

Business highlights

37 years of trusted experience
Minority Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Carpet cleaning, area rugs, upholstery, mattresses, pet odor & stain removal.

Services we don't offer

Steam & Hot water extraction

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9528 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 528 reviews

Katie B.
11/2023
5.0
carpet cleaners
  + -1 more
AMAZING! can’t recommend Ruth enough. From scheduling the appointment all the way through the cleaning was very thorough. I will be using them again.
Description of Work: I had just moved in a new home where the previous owners had dogs and the floors were FILTHY. Now they are clean and the house doesn’t smell like pets.

Rating CategoryRating out of 5
quality
1.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$422

Myra S.
11/2023
5.0
carpet cleaners
  + -1 more
Great! Mr. Laughinghouse took care of the emergency cleanup of the area described to perfection. I would definitely contact him for any future carpet cleaning service needed.
Description of Work: Carpet Cleaning - My dog regurgitated on top two stairs leading to 2nd floor landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrice S.
07/2023
3.0
carpet cleaners
  + -1 more
She was in a hurry to leave, not familiar with the project/price agreed upon. She frequently asked if I was “satisfied”.
Description of Work: We needed the carpets cleaned for a move out.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$240

Courtney H.
03/2023
5.0
carpet cleaners
  + -1 more
Great customer service and job was done quickly and efficiently. I will be using them again in the future for my upholstery cleaning.
Description of Work: Cleaned carpets in two bedrooms, stairs and landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Cary W.
10/2022
5.0
carpet cleaners
  + -1 more
Carlo did a spectacular job on a valuable Oriental rug and on the upstairs carpets. He also explained why it would not be a good idea for him to clean some upholstered pieces which had removable and washable covers - i did appreciate his honesty on my request which would have doubled the bill. I have had other carpet cleaning services (the franchised kind) and were never pleased with the results. In this case i could not believe how much better the carpets looked after he left.
Description of Work: Oriental rug and wall-to-wall carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Sasha M.
04/2022
5.0
carpet cleaners
  + -1 more
Great he was very professional, efficient, and my carpets look great
Description of Work: rug, living space, upstairs and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Carla V.
01/2022
5.0
carpet cleaners
  + -1 more
They were in and out, punctual, got the job done quickly and were reasonably priced.
Description of Work: Purchasing a new home which has a closing of 8/20/21. I would need to have the rooms carpet steamed and bathroom tile.
Rating CategoryRating out of 5
Yes, I recommend this pro

Eric A.
03/2021
5.0
carpet cleaners
  + -1 more
The service was quite good. Both appointments were kept on time and the response to my needs was very thorough. I would definitely keep them in mind, going forward, and, recommend them when I can.
Description of Work: Interior carpet cleaning for studio condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Vicki S.
01/2021
5.0
upholstery cleaning
  + -1 more
Great! Ronald was fantastic. He was on time, immediately went to work, and did a great job. He was extremely cheerful and so happy to help! I strongly recommend this group. As for Rolando!
Description of Work: Cleaning a fabric sofa
Rating CategoryRating out of 5
Yes, I recommend this pro

James G.
11/2020
5.0
carpet cleaners
  + -1 more
Fantastic work and customer service. When I requested a quote through Angies List I got a call back within 5 minutes, and service the same day. The owner also followed up immediately after the service was done, and when I thought there was an area that still looked a little worse for wear, they came back out the next day and redid that area at no cost - without me asking them. They just said "We will be back out tomorrow to fix it." Seriously, can you ask for more than that? I will certainly use them again.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$236

Brian S.
10/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Earl was professional, polite and did an amazing job on our couch, love seat and carpet. It all looks brand new! We are very happy with the service and will definitely hire again when needed.
Description of Work: Couch and carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jimmy H.
09/2020
5.0
carpet cleaners
  + -1 more
The technician was kind and knowledgeable. Highly recommend them.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Lynne M.
07/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Fine. But the company was Carpet Pro Clean of Cary.
Description of Work: Upholstery cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Roy A.
07/2020
5.0
carpet cleaners
  + -1 more
Terrific job! We were surprised at how well they removed the troublesome spots. Also, the dry cleaning method they use is excellent and trouble-free for us. The coffee stain was removed, but the stain worked its way to the surface a day or two later. They promptly returned, explained what was happening, and completely removed the stain. The dog urine stains were successfully removed by the initial treatment.
Description of Work: We needed an area rug and one room of carpet cleaned. We had dog urine stains and coffee stains to be removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Valerie G.
05/2020
5.0
carpet cleaners
  + -1 more
We were extremely pleased by Earl's team and their service. We delayed a few days because someone in the house had a fever and Earl was very easy to reschedule with. We had not had the carpets cleaned in eight years! When the team came they wore masks and gloves due to the pandemic. They made the couches and chairs look spanking new. On the carpets, a family member had experienced a nosebleed and so there were droplets and stains all over the place. They are now completely gone. The stairs and hallway also look very good. The price was quite reasonable and the team was unintrusive. This is absolutely a team we will hire again - before eight years go by, of course.
Description of Work: Carpet and sofa upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Laura S.
05/2020
5.0
carpet cleaners
  + -1 more
When I reached out to carpet dryclean for services, I was very skeptical of how well my scheduled service would go. I discovered that a tenet of mine ruined brand new carpets I had installed 6 months prior after then moving out. After speaking to Preston Laughinghouse about my situation and my reluctance, I agreed to schedule an appointment. I felt he took extra time to explain the process over the phone and listen to my concerns. When the serviceman, Earl came out, he was very kind and courteous. He took a few minutes to explain the process with me before beginning. He explained, up front, that I may have issues with carpet fiber damages from the pet stains, but he would do his best to address the issues in hopes of saving the carpet. Boy, was I blown away by the after results. Carpet Dryclean was very affordable and saved me hundreds of dollars in the long run. I thought there was no way the carpets could be saved. Incredible outcome!! I highly recommend and will use them again if I ever have this issue in the future. I attached the before and after photo's which speak for themself!!
Description of Work: Major pet stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Dorothy T.
05/2020
5.0
carpet cleaners
  + -1 more
All went well. Vance came out and did a wonderful job. He even worked around the children and animals. Great job on my carpet.
Description of Work: I needed my Living room cleaned and upstairs bonus room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Anne H.
02/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Good job explaining and demonstrating the process. Worked efficiently. Final results were great.
Description of Work: Cleaned carpet in family room and one sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Andre L.
02/2020
5.0
carpet cleaners
  + -1 more
Rug was VERY soiled. Very pleased with the cleaning. Done in a timely manner.
Description of Work: Rug cleaned at their shop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kenneth B.
11/2019
5.0
carpet cleaners
  + -1 more
Outstanding! Top notch in every way.
Description of Work: Clean carpet in the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann F.
10/2019
5.0
carpet cleaners
  + -1 more
The job was done perfectly. He found spots in the carpet that I did not see and worked to get them out.
Description of Work: carpet cleaned on upper level of house + stairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Richard H.
09/2019
4.0
carpet cleaners, dry cleaning
  + 0 more
Good ...a few spots missed, but my son had moved furniture and it may not been easily seen.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert H.
08/2019
5.0
carpet cleaners, dry cleaning
  + 0 more
Carpet Dry Clean did a great job. They were punctual and very efficient. And best of all, my carpets were very clean and not wet.
Description of Work: carpet dry cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathryn D.
07/2019
1.0
carpet cleaners, house cleaning
  + 0 more
We assumed it went well. We had been taking care of our daughter’s three dogs for two weeks prior while they were on vacation. The two person team came in, “cleaned” upstairs and down the stairs. The younger man “cleaned” the area rug downstairs alone. They were done in one hour and we thought it was done properly. The next day we vacuumed the area rug after completely emptying the canister and we could not believe the amount of dog hair and dust picked up. The canister was half filled! We were disgusted. We certainly would never have them come back or recommend them to anyone else. Very disappointed.
Description of Work: Carpeting in 3 bedrooms, hallway, stairs and large area rug on first floor.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$225

Response from Carpet Dryclean, Inc.
Myself, Earl Laughinghouse and my nephew, were both on the job. This job was completed on June 27, 2019 not July 3, 2019. This fact is very important because this would be about one week since we cleaned the carpet giving a sufficient amount of time for dust and loose soil to accumulate in the carpet. To remove a half canister of debris from the carpet after a week is not unusual. Our company has a 100% customer satisfaction guarantee. The customer has been contacted with our policy with no response as of yet. The rug and three rooms of carpet were left clean and ready for use when the job was completed. The customer was asked to look over the work and could clearly see the results and had no complaints before we left. Both the wife and the husband didn’t contact to complain before they wrote this review. Please be fair and call us to to respond to any problems, 919-878-0748.

Donald K.
06/2019
5.0
carpet cleaners
  + -1 more
Very well. Moved furniture, some heavy stuff, put everything exactly back in place. Done quickly and thoroughly.
Description of Work: Clean carpets in 3 bedrooms, landing, stairs, and dining room area carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

3101 Stoneybrook Drive, Suite 172, Raleigh, NC 27604

http://www.carpetdryclean.com/locations.html#triangle

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Dry Cleaning,
House Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing

FAQ

Carpet Dryclean, Inc. is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Carpet Dryclean, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Dryclean, Inc. offers free project estimates.
Yes, Carpet Dryclean, Inc. offers eco-friendly accreditations.
No, Carpet Dryclean, Inc. does not offer a senior discount.
No, Carpet Dryclean, Inc. does not offer emergency services.
No, Carpet Dryclean, Inc. does not offer warranties.
Carpet Dryclean, Inc. offers the following services: Carpet cleaning, area rugs, upholstery, mattresses, pet odor & stain removal.
Steam & Hot water extraction

Contact information

3101 Stoneybrook Drive, Suite 172, Raleigh, NC 27604

http://www.carpetdryclean.com/locations.html#triangle

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM