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Bens Cleaning Services Inc

House Cleaning, Floor Cleaning and Waxing, Carpet Cleaning,

About us

Ben's Cleaning Services has been in business for 13 years in the Raleigh, Durham and Chapel Hill, North Carolina area and provides personalized professional cleaning services for your home or business environment. "Our cleaning makes the difference!" We offer customized and personalized cleaning service. Your home or office has specific cleaning needs and we pride ourselves in our attention to your specific situation. We assign a team of professional cleaners to your house or office who are familiar with the details of your particular needs. Every cleaning is done by the same crew so you can be sure the job is done completely and thoroughly. You also have the security of knowing who is inside your home or office.

Business highlights

24 years of trusted experience

Services we offer

Residential & Commercial Cleaning Service - Carpet Cleaning, Floor Cleaning, Polishing, & Waxing, Pressure Washing, Roof Cleaning, & Window Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

5.087 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 87 reviews

Debbie F.
05/2020
5.0
house cleaning
  + -1 more
Excellent work!
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve H.
08/2017
5.0
house cleaning
  + -1 more
Ladies did a fantastic job
Description of Work: Started with a much needed deep cleaning followed by biweekly regular cleaning. Very customer service oriented.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mason A.
05/2017
5.0
house cleaning
  + -1 more
Excellent experience!
Description of Work: Kitchens and bathrooms were cleaned, as well as dusting the house and moping all hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Adams S.
05/2017
5.0
house cleaning
  + -1 more
Excellent service
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Juana M.
03/2017
5.0
house cleaning
  + -1 more
Excellent!
Description of Work: House cleaned with special attention to hard wood floors, baseboards & blinds

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dana H.
10/2016
5.0
house cleaning
  + -1 more
just as expected
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jan M.
09/2016
5.0
house cleaning
  + -1 more
Great! Well done!
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angie M.
08/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Eva W.
03/2016
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from Bens Cleaning Services Inc
I There, I hope all is well. Would you erase your review with us, please? We lose discount and business when we get qualified with an “F”. We really appreciate if you just delete it, once we did not perform the work for you. The computer just sees it as an “F” and disqualifies us for other business and discounts. We really appreciate your kindness! Thanks, Benjamin Silva

Allison D.
02/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Ben came promptly the next day after I contacted him about cleaning. The following weed the cleaners came and did a wonderful job. They cleaned everything to perfection, my wife and I are on cloud nine in our clean and tidy house. I have hired Ben's Cleaning Service to come back and continue to clean for us every other week. Thanks to Angie's List for the great referral.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

joseph T.
02/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori P.
01/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Thoroughly and meticulously cleaned my very messy house. Hired them to return on a regular basis. Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sandra E.
01/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: 2 women were on time and did a nice job cleaning the areas of the house I wanted done. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Chandler C.
07/2014
5.0
house cleaning, floor cleaning
  + 0 more
Ben's Cleaning Service did an amazing job cleaning our house! They arrived on time, were extremely professional and did everything to my satisfaction. My house looks amazing and smells good too! I would most definitely use them again. Thanks for a wonderful job! :)
Description of Work: The cleaners cleaned all the floors, kitchen, bathrooms, bedrooms, window sills, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Theresa D.
07/2014
5.0
house cleaning
  + -1 more
Ben was really nice and did exactly what he promised; he sent two very helpful and professional women to clean my new house. They went right to work and did everything. I am pleased with them completely. Anything I asked, they did. Ben even showed up to make sure everything was going good. Let me tell you from experience, THIS IS THE BEST PRICED CLEANING SERVICE YOU CAN FIND. Merry Maids charges ten times more and wont do half the stuff Bens' Cleaning Service did.
Description of Work: Cleaned my entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Elizabeth L.
06/2014
5.0
house cleaning
  + -1 more
Ben was very responsive and pleasant to work with. He was able to get a team of two housecleaners to clean our home with very short notice. They did a good job at a very reasonable price. There were a couple of communication issues, but they were as much my fault as theirs. Both the women on the cleaning team were polite, friendly and efficient.
Description of Work: Basic housecleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathryn B.
05/2014
5.0
house cleaning
  + -1 more
They did a great job! Everything was cleaned to my satisfaction, including the bathroom (I have very high expectations about the bathroom). The women arrived on time and were very pleasant to deal with. Ben has been very attentive and checked with us after both cleanings to get our feedback. we are happy to have found a reasonably priced professional cleaning service.
Description of Work: Two women from Ben's Cleaning cleaned my entire house. They had been here two weeks prior and did a deep cleaning and now are doing a regular cleaning biweekly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Laura R.
05/2014
5.0
house cleaning
  + -1 more
I have been using Ben's Cleaning services for 8+ years. I am very satisfied with his services. He has always been very responsive in scheduling changes, special request, etc.. Although He has had turnover in staff as his business has grown, he must provide excellent training for new hires as they quickly learn his standards in quality and service. Any issues that have resulted as a result of turnover, his response has been swift and quickly resolved the issues. I would recommend his services to anyone needing a reasonably price house cleaning service.
Description of Work: Whole house cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Stacey W.
05/2014
5.0
house cleaning, floor cleaning
  + 0 more
They did a nice job for a reasonable price. Ben was a pleasure to work with; very attentive and responsive to feedback.
Description of Work: Cleaned an entire house to get ready for move-in (Vacuumed carpets, cleaned hardwood floors, insides of windows, cabinets, drawers, shelves, and microwave.)

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Ray M.
05/2014
5.0
house cleaning
  + -1 more
We had a last-minute notice from a family member who said they would be coming into town the next weekend. I called Ben on Monday and he came out to look at the house on Wednesday, then cleaned on Thursday. It was my first time using them and I was very appreciative that he was able to clean our house last-minute. I also was very impressed with Ben and his employees. They were very prompt, friendly and courteous. And the house was spotless. Ben's team was extremely thorough, and they paid great attention to detail. I didn't have to stress one bit about preparing the House for our guests, which was a great feeling. I'll definitely be using Ben in the future and recommend him heartily.
Description of Work: Cleaned house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Teresa R.
05/2014
5.0
house cleaning
  + -1 more
They did a great job. Very courteous and professional. Spent hours cleaning. Even my glass candle holders and microwave! This was the first time I used this company. I found them on Angie's list. I have asked them back on a biweekly basis and will continue to report on their performance. I was very worried about finding a quality company that I could depend on. So far so good with Ben's Cleaning!
Description of Work: Deep clean of entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

John H.
04/2014
5.0
house cleaning
  + -1 more
The cleaning is always very good. They use water and vinegar on my hardwood floors to be safe and make them shine. They will change the sheets on all the beds.
Description of Work: Ben and his cleaning staff go out of their way to clean what you want and the way you want. They also are very flexible with days and times they will come. He has been cleaning my house for more than 10 years. They are very trustworthy and dependable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marcelo B.
04/2014
5.0
house cleaning
  + -1 more
I've been using Ben's Cleaning service for a few years now. The service has always been top notch with a lot of attention to detail. They have always been very trustworthy, courteous and prompt. They always call to remind me when they are coming or to let me know of any scheduling changes. They are also always willing to adjust the schedule for me if I need a change as well. I love that they proactively ask how pleased I am and if there is anything that needs to be done better or differently.I couldn’t ask for better service and friendliness ! I can tell they truly care about their business and clients’ needs.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Renee A.
03/2014
5.0
house cleaning, floor cleaning
  + 0 more
I have used Ben's Cleaning Services for over two years on a weekly basis. I have been very pleased with the thoroughness of his cleaning crew, comprised of two young ladies. They are very conscientious in their duties and typically arrive on time. Due to our travel schedules, I sometimes have to rearrange our appointment days and times. Ben is always very understanding and accommodating to our needs. I would highly recommend Ben's Cleaning Services for your household cleaning needs.
Description of Work: Weekly housecleaning services for 8,000 square foot house with six bedrooms, 7-1/2 bathrooms, including dusting, vacuuming, mopping floors, changing bed linens, cleaning bathrooms and kitchen appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Ria D.
03/2014
5.0
house cleaning
  + -1 more
Ben, the owner, is easy to work with and easily available. He and his crew are professional and hardworking. We provided the cleaning supplies in our house. The crew (usually two ladies) brought a vacuum cleaner, mops, and other tools. They tidied our clutter while cleaning and were very thorough. They were also very pleasant. Excellent value.
Description of Work: Biweekly cleaning of our 1800 sq ft house with 2.5 bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90


Contact information

14204 Cross Creek Dr, Raleigh, NC 27615

www.benscleaning.com

Service hours

Sunday:
8:30 AM - 1:00 PM
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 1:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning,
Window Cleaning,
Pressure Washing

FAQ

Bens Cleaning Services Inc is currently rated 5 overall out of 5.

Sunday: 8:30 AM - 1:00 PM

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 8:30 AM - 1:00 PM

Bens Cleaning Services Inc accepts the following forms of payment: Check
Yes, Bens Cleaning Services Inc offers free project estimates.
Yes, Bens Cleaning Services Inc offers eco-friendly accreditations.
No, Bens Cleaning Services Inc does not offer a senior discount.
No, Bens Cleaning Services Inc does not offer emergency services.
Yes, Bens Cleaning Services Inc offers warranties.
Bens Cleaning Services Inc offers the following services: Residential & Commercial Cleaning Service - Carpet Cleaning, Floor Cleaning, Polishing, & Waxing, Pressure Washing, Roof Cleaning, & Window Cleaning.

Contact information

14204 Cross Creek Dr, Raleigh, NC 27615

www.benscleaning.com

Service hours

Sunday:
8:30 AM - 1:00 PM
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 1:00 PM