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Baker Roofing Co

Roofing, Gutters, Siding,

About us

Welcome to Baker Roofing Company. Since 1915, Baker Roofing has grown to become one of the Nation’s largest and most respected roofing contractors. We are the experts when it comes to residential roofing projects in Wilmington, North Carolina. Our reputation for quality work, responsiveness and competitive pricing has been the primary factor in our success. We are committed to client satisfaction so call us today! We offer professional building envelope services for residential, commercial and industrial customers.

Business highlights

110 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, Siding, Doors, Gutters, Gutter Guards, Attic Insulation, Skylights & Solar Panels.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9551 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 276-300 of 551 reviews

lydia S.
04/2014
5.0
roofing, chimney repair
  + 0 more
Showed up when promised. Nice work and clean up.
Description of Work: Chimney flashing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

John R.
03/2014
5.0
roofing
  + -1 more
It was wonderful. They were professional, they did a good job and they stand by their work. It was a recommendation by a contractor. They explained everything really well and clearly about what needed to be done. They email us a quote and everything went fine.
Description of Work: Baker Roofing Co put a roof on 11 years ago and come back this year to do some repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Elizabeth S.
03/2014
5.0
gutter repair, roofing, skylights
  + 1 more
First visit was to correct major leaks we had in our NEW home. Original roofer disappeared. I had two other roofer come in and "fix" the problem. Result was leaks continued, and those roofers (not Angie's List) would not stand behind their work. Baker came in and diagnosed the problems and fixed the problems the first time. They could easily have told us that the entire section of roof needed to be replaced, but they did not. We have not had any leakage since and it has been four years plus. Very happy with every aspect of the job. They know what they are doing! Second visit was to diagnose two skylights that had developed leaks. They gave us three options for dealing with the problem, and we opted to replace the fixtures. They installed both. One unit had a small leak at the next rain. I called, and there was no problem. They came out and completely reinstalled the unit, and they were extremely apologetic. Two years later, no leaks. Third visit was this spring to replace some missing shingles. They did not try to sell me additional work even though it was a small job. I did ask them about gutters and gutter guards, and the rep provided information with no pressure. Fourth visit was to install gutter guards in strategic areas. They definitely helped with water issues. Again, the installer was professional, fast and neat. Overall, I would and HAVE used Baker Roofing and recommended them to many people. They are the best. They stand behind their work. They have been in business a long time for a reason. Quality company top to bottom.
Description of Work: Multiple visits. One to replace skylights. One to correct missing shingles. One to correct major leaks. One to install gutter guards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,553

Betsy Anne P.
03/2014
5.0
roofing
  + -1 more
On time. Completed job in one day. Thorough clean up good price, supervisor was very helpful and attentive.
Description of Work: Put a new roof on our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Jianping Y.
03/2014
5.0
roofing
  + -1 more
They did an excellent job, found some problem with the initial work, but they correct it immediately. Very nice and professional!
Description of Work: They fixed my leaking roof

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Suzanne D.
03/2014
5.0
roofing
  + -1 more
We were impressed throughout the process of our roof replacement. The individuals that we worked with were helpful, respectful and professional. Even our neighbor, who worked in roofing, commented on how impressed he was with our finished roof. It looks fabulous!
Description of Work: It has been a pleasure to work with Baker Roofing. Their salesman (John) was thorough, knowledgeable and professional. Other companies we contacted would not even meet with us in person! Using his Ipad, John explained roofing features that Baker provided. Their quote was competitive with the other 3 estimates we received. Our on-site manager was consistent in communication, even when weather changed our work schedule. The team of installers were courteous and thoughtful of our small children when we had to come and go during installation. When we had extra debris in our attic, the project manager (Patrick) took care of it himself, after the job was finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

JONES H.
03/2014
5.0
roofing
  + -1 more
3 day job and all went smoothly. They also repaired brick step that was damaged during roofing job all though the brick and mortar colors do not match.
Description of Work: complete roof re-shlngle and some copper work. some sheathing replaced also.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Lauris L.
03/2014
5.0
gutter repair, roofing
  + 0 more
Tarps covered the front and rear of the house as the old roof was removed. Expert installation removing unused vents and sealing attic gables as we had ridge vent installed. The job sight was left in perfect condition. All workers were professional and they paid attention to every detail.
Description of Work: New roof and gutters with gutter guards. Replaced rotten wood under old gutters with pvc wood.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Sam R.
03/2014
5.0
roofing
  + -1 more
Everything went well. 4 or 5 people came, they did an excellent job and left everything like before they came. They were done quickly and I have never had a problem since.
Description of Work: Replaced roof over back porch.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Victor O.
03/2014
5.0
roofing
  + -1 more
Crew came and did job quickly, protected shrubbery, and did a good clean up job. Fast, efficient and professional.
Description of Work: Remove old roofing material and install a new roof, drip molding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Matt G.
03/2014
5.0
roofing
  + -1 more
I was impressed with their process, professionalism, and responsiveness. I am happy with the way the roof turned out and the work they performed. I wish they had been more careful around my landscaping as they damaged a few plants. The cleanup was pretty thorough. They started and ended when they said they would and followed up on things when they said they would. I would use Baker again if needed.
Description of Work: Roof replacement plus trim repair. 4500 square feet with Owens Corning Duration shingles. Middle warranty (10 years workmanship and 50 years non-prorated material).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Baker Roofing Co
Dear Angie’s List Member: Thank you for taking the time to discuss the issue with your landscaping with me. I want to here again apologize to you for the damage caused to one of your bushes and I was glad to learn that you had already worked out a remediation plan with our project manager that pleases you. With spring around the corner if you find other landscape issues possibly caused by our work please let us know. We appreciate you choosing Baker. Regards, Greg Hall Division Operations Manager Baker Residential

Jonathan E. B.
02/2014
3.0
roofing, siding
  + 0 more
It's not great. We were just not impressed with the quality of work and the service that they advertise; they don't feel like they held up there with what they're advertising. I would say that they’re not very good. We weren't happy with the quality of work. The timeliness was fine but we don't feel like they'd completely to the best degree I guess. I would have not recommended them.
Description of Work: I used the roofing and siding service of Baker Roofing Co.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$12,000

Response from Baker Roofing Co
Dear Angie's List Customer, First I would like to thank you for your review, feed back from our customers is very important to our growth as a company. On behalf of Baker Roofing Company I would like to extend a sincere apology to you and your family. The goal of Baker Roofing Company is to be a world class organization and as per your review we failed you. If possible I would like to visit your home to inspect the work and arrange any necessary repairs. Please contact me directly at 919-625-6781 or via email bcollins@bakerroofing.com. Best Regards, Bill Collins Director of Residential Sales Baker Roofing

Rick R.
02/2014
5.0
gutter repair, roofing
  + 0 more
The estimator was thorough and friendly. The foreman was careful not to harm our plants. The roof looks great. No issues at all...very happy.
Description of Work: Remove old shingles, replace with new shingles. New gutters and downspouts. Install attic fan (not wiring).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Rachel B.
02/2014
5.0
gutter repair, roofing
  + 0 more
John (salesman) was prompt, attentive and helpful. Patrick (project manager) was wonderful as well, crew arrived and finished in nearly one day. Additional needed repairs and bad weather caused delay, but everything finished in excellent way. There was a mistake on the drip edge that was corrected immediately I appreciated how respectful and nice everyone was.
Description of Work: They have done complete roof replacement, fascia board repair, complete gutter replacement, and dspt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Ryan B.
02/2014
5.0
roofing
  + -1 more
The entire project took 4 days to complete due to the large area and various roof surfaces to replace.
Description of Work: Total roof replacement. Tear off of old shingles and felt, replaced with new felt and any damaged sheathing was also replaced for $50 each. New architectural shingles in addition to drip edges were installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

mary M.
02/2014
5.0
siding
  + -1 more
Excellent work. Estimator was courteous and prompt, and work was begun quickly as we had a painting deadline.
Description of Work: Removed wood siding from 3 high dormers and replaced with James Hardie boards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,864

Loretta B.
02/2014
5.0
roofing
  + -1 more
I found them through your site. They were very good and professional. They were very much on time and they did a good job. I had the initial meeting with them...the guy spoke to me and I didn't feel pressured. I just followed what he presented and gave some information. Then he said what he had available then left and he didn't call me ten times to pressure me.
Description of Work: I used the roofing service of Baker Roofing Co.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

ART H.
01/2014
5.0
roofing
  + -1 more
Great, ontime, on budget, professional, courteous.
Description of Work: Replaced entire roof, soffit repair, placed old flashing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$8,500

Tom F.
01/2014
5.0
replacement windows
  + -1 more
Call Baker Roofing to come out & give me a quote to replace one window. Four weeks later my windows arrived. Mitch & Brandon were on time everyday & did excellent work in replacing the windows & telling us anything we needed to know. Kevin Rose followed up after the work was completed.
Description of Work: Replaced all of the windows in my home- 45 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,200

Mike S.
01/2014
4.0
roofing
  + -1 more
Work was completed in a professional manner. However follow up was lacking.
Description of Work: Complete roof replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$6,600

Linda K.
01/2014
5.0
roofing
  + -1 more
They did a good job. I inspected the roof and they did exactly what they said they would do.
Description of Work: Repaired roof leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Marcy B.
01/2014
5.0
gutter repair, roofing
  + 0 more
I got this company from Angie's List and they're great to deal with. They didn't finished the job completely yet. They started the end of August beginning of September and they finished within a couple of weeks. I have nothing to say negative about them. There's one part of the roofing that isn't done that they have to come back whenever I get the patio doors. My biggest complaint was I had to wait like 6 to 8 weeks. When I signed the contract they were really busy but you kind of want someone who's really busy and I was okay with that.
Description of Work: I used Baker Roofing Co a month ago to install a band new roof and gutters.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$28,000

DAVID W.
01/2014
5.0
roofing, chimney caps, chimney repair
  + 1 more
Keith Gregory and Donnie Brandt were awesome. They came out and looked at the old roof and made recommendations going forward. Very extensive knowledge between these two. Got a game plan. I told them I was not in a hurry and to fit me in when they had a slot. Their crew arrived one morning that we had agreed on and stripped the roof, repaired a couple rotten boards and had new roof on in 1 day. The only thing left was two small porch roofs to do. They finished that the next morning. Don't go with an unknown roofer or somebody your neighbor recommends like I almost did. Go with baker roofing and the job will be done right. I will refer these guys for a long time to come. Very professional. dw
Description of Work: Tore the old roof off, replace with a new roof and chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Sarah B.
12/2013
5.0
roofing
  + -1 more
It was a professional experience from start to finish. Chris arrived right on time and gave us a thorough estimate that included several options. Having had a previous estimate from another company that seemed totally unreasonable, Baker's cost seemed fair and provided all of the details of the materials and the work plan. We decided immediately to trust Baker with this job. We agreed on a start date and the crew arrived on schedule and worked until after dark to ensure the house was sealed before impending rain. They returned three days later when the rain stopped and completed the job. They cleaned all gutters, cleaned up the yard and bushes and all of their materials. William, the project manager, was extremely courteous and professional, giving us the assurance that the job would be well-done and it was. We would recommend Baker Roofing to anyone wanting quality roof work done!
Description of Work: Baker reroofed our entire house, replacing attic fan, all vents and flashing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,600

Tommy S.
12/2013
5.0
roofing
  + -1 more
After using two general house repair companies and still having a leak in the roof, I decided to use a company that specialized in roofing. I chose Baker Roofing Co. They fixed the problem the first time. As of 12/13, no more leaks. Baker Roofing has been around since 1915.
Description of Work: Fixed several leaks that 2 other general house repair companies were unable to fix to my satisfaction. The leaks continued

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

517 Mercury St, Raleigh, NC 27603

http://bakerroofing.com/our-locations/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding,
Skylights,
Windows,
Doors

FAQ

Baker Roofing Co is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Baker Roofing Co accepts the following forms of payment: Check,MasterCard,Visa
Yes, Baker Roofing Co offers free project estimates.
Yes, Baker Roofing Co offers eco-friendly accreditations.
No, Baker Roofing Co does not offer a senior discount.
Yes, Baker Roofing Co offers emergency services.
Yes, Baker Roofing Co offers warranties.
Baker Roofing Co offers the following services: Roofing, Siding, Doors, Gutters, Gutter Guards, Attic Insulation, Skylights & Solar Panels.

Contact information

517 Mercury St, Raleigh, NC 27603

http://bakerroofing.com/our-locations/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM