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Allen & Deans Inc

Roofing, Gutters, Chimney Caps,

About us

Here at Allen and Deans, Inc. we want to provide Triangle homeowners, building owners and managers the best possible roofing and gutter information. Whether your concern is a minor roof leak or a complete roof replacement, our goal is to supply insight and guidance for making the best decision possible. Additional DBA - Allen & Deans.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Roof Cleaning, Repair, Replacement, Restoration & New Roof Installation, Gutter Replacement

Services we don't offer

House painting & masonry, Siding

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.966 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
9%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 26-66 of 66 reviews

Alma T.
08/2014
5.0
gutter repair, roofing
  + 0 more
Excellent work! Purposely waited 6 months to write review to verify all leaks were fixed and gutters worked as promised. They do and we are happy customers.
Description of Work: Repaired hole in shingles and roof caused by improper guttering from original builder. Repaired roof with with better materials. Fixed gutters so would not happen again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$519

Natalie W.
04/2014
5.0
roofing
  + -1 more
Very punctual in returning a request for the quote. Came out the same day and explained fully what they were going to do and broke down the quote by line item. After confirming I wanted the work done, they were there the next day and appeared to perform good work and completed their task in a timely manner and cleaned up adequately after themselves. Very good cost compared to other quotes received. I would definitely recommend this company for use.
Description of Work: Removed old flashing around chimney and installed new flashing. Also replaced rotted board primed and painted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Allen & Deans Inc
We appreciate your kind words. Very much appreciated.

Christina W.
02/2014
5.0
roofing
  + -1 more
It went very well. Eduardo and his partner were punctual, professional and explained all worked prior to job. They provided pictures of what was repaired in addition to showing me what had been removed. They Did not charge me for a few extra shingles I needed and gave me a little background knowledge on roof maintainence.
Description of Work: Installed pipe boots to 2 roof exhaust pipes, repaired numerous nail pops and shingles, repaired/resealed ridge cap, resealed caps around 2 large pipes after replaced the shingles around their bases.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Response from Allen & Deans Inc
Thank you so much for the kind words. I make sure Eduardo's crew sees your comments. I know they will appreciate them as much as I.

David H.
01/2014
5.0
roofing
  + -1 more
SUMMARY: Matt and his team from Allen & Deans (including his window subcontractor Eric) were great to work with and very professional. While this work took many months to complete, it was due to the multiple items we had them address, our vacation schedule and the weather. I would strongly recommend Allen & Deans to others. INTERACTION: Matt was friendly and easy to work with, and very good at keeping us up to date on the status and schedule. We have employed a wide range of contractors and service people over the past few years, and Matt was easily the best to work with. QUALITY: From what I can tell the quality of their work was more than acceptable, and I don't believe there was a single time that I found something that had to be fixed afterward. They were also very good at making sure the site was properly cleaned up after the job was finished. PRICE: The original quote I received from Matt was very reasonable and lower than most of the other competing quotes we received. In fact, if it wasn't for the great reviews on AngiesList I would have been hesitant to go with them, worried that either their work would be sub par, or their final invoice would be much higher than their quote. The final cost was exactly what was quoted, and so there were no surprises at the end.
Description of Work: Bay window roof repair, chimney repair, siding repair and replacement, and replacement of side bay windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Allen & Deans Inc
We are deeply appreciative not only about the content of the review, but the amount of time and detail involved in preparing it. I will share it with all of our team members who made it possible. Once again, thank you for the kind words. Respectfully.

Bernard P.
10/2013
5.0
roofing
  + -1 more
We had some storm damage ( missing shingles ).Matt from Allen and Deans came out and gave us a estimate .Very professional.Did not over promise and under deliver.Came back when promised.Did work as promised.Cleaned up when work was done.Would recommend to anyone who needs roof repair.
Description of Work: Roof Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from Allen & Deans Inc
Thank you so much for the kind words. We appreciated it.

J Steven N.
08/2013
5.0
chimney caps, roofing
  + 0 more
On initial inspection found two things that needed fixing that the other bidders did not see. Workers were courteous and helpful.
Description of Work: New shingles, cap for Chimney and facia repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Allen & Deans Inc
We appreciated the kind words as well as the opportunity to work with you.

Kristopher J.
08/2013
5.0
gutter repair
  + -1 more
They did a great job! The guys were very nice and they are easy to work with. I am happy with the work and would reach out to them again in the future.
Description of Work: Repair wood rot; repair existing gutter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Allen & Deans Inc
Thanks so much for the kind words. I know the men will appreciate them as much as I do.

Robert H.
06/2013
5.0
roofing
  + -1 more
The roofing job went well. Matt Maresh and his team did a fine job and there are no known problems. There's been a ton of torrential rain in the 30 days since the job was done and no known leaks or problems at this point. I plan to talk to Matt in the near future about some gutter work.
Description of Work: New roof on 1320 sq. foot ranch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Allen & Deans Inc
Thank you for the kind words as well as the opportunity to work with you again. Both are very much appreciated.

Clayton B.
05/2013
1.0
roofing
  + -1 more
The salesman was quick to come out and survey my roof. He went through the attic and made notes regarding water damage. He promised to bring a written estimate within the week. That was the last I saw of him. I could not get a response from him nor his office. I elected to use another contractor who was responsive and timely.
Description of Work: No services were performed beyond the initial estimate

Rating CategoryRating out of 5
responsiveness
1.0


Response from Allen & Deans Inc
We thank you for your comments. I recognize they are critically important to our success. As mentioned, we received your call on a Friday. I visited with you on Saturday morning to discuss your roof and gutter protection. Upon completion of ascertaining your needs and requirements on the roof and gutters, I then measured your roof and inspected the sheathing in the attic. Having completed those tasks, I asked for a follow up appointment that week in order to deliver your proposals. You replied your work schedule was "hectic" that week. As a result you could not set an appointment, but would call us as time allowed. My contention is we never received your call. There is no record on our office telephone, voice mail nor on my cell phone or its voice mail you had called. Upon receiving this review/rating, I reached-out to you to discuss the matter with you personally. As mentioned above in your comments, you reiterated the attempted phone calls Prior to our meeting in February, we have not experienced any problems receiving calls or voice mails from our clients trying to contact us. Nor have we had any problems since. However, I suspect he could have tried to contact us. I cannot prove or disprove the attempts. There is one aspect of this of this situation I do regret however, I should have, at some point tried to contact the client to determine his level of interest. I did not. This was my responsibility and did not follow up accordingly. We work very hard as both a company and individuals to exceed our clients' expectations. The time and effort spent at the client's home that Saturday morning was wasted and more importantly, countered our philosophy of exceeding those expectations.

Pallav B.
04/2013
5.0
roofing
  + -1 more
They were good. We are happy with them. They were responsive to the work that they did and how we wanted it. They came out and did the measurements when it was needed to get done. They were very professional. The price was good.
Description of Work: We hired Allen & Deans Inc for roofing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Allen & Deans Inc
Thank you for the kind words. They are very much appreciated.

Patricia M.
04/2013
4.0
roofing
  + -1 more
As I do with all home repairs completed by professional technicians, I kept a log on my interactions with Allen & Dean (A & D). The details I supply here are taken from that log. I contacted A & D on August 6, 2012 (2:30 p.m.) to inquire about receiving an estimate for the shingle and gutter repairs on a three-season room that was damaged as a result of a rain/windstorm on July 28, 2012. When I called A & D I spoke with the office manager (Terry) who took my name, address, telephone number, and email. My appointment was scheduled for the following day. I was informed that Matt Maresh would be arriving at my home. Also, I was informed that an estimate would be emailed to me. The next day, I received a call about one hour before my scheduled appointment from Mr. Maresh informing me about the cancellation of another appointment, and inquiring whether it would be permissible for him to arrive at my home earlier than scheduled. I indicated that it was fine to arrive earlier, and Mr. Maresh arrived promptly. He informed me that he is the owner of A & D (had purchased it from Allen & Dean) and that he had simply kept their name on the stationary since there was so much of it left over. Mr. Maresh also indicated that if he was "fortunate to get my business" he could begin the work the following week. I was very impressed with his professionalism. I made my decision on August 10 and called A & D at 9:30 a.m. to indicate that I would like them to complete the job. Around 4:15 that same afternoon I received a follow-up call from Mr. Maresh who requested to return to my home to take a second look at the needed repairs. There was an additional missing shingle that had not been taken into consideration on his initial visit and so I inquired about whether its repair cold be incorporated into the work as well. Mr. Maresh replied that it could and that it would be done sans additional charge to the original price he'd quoted. He also noted that I would receive a call 1-2 days before the work was scheduled to begin. I received a message on Thursday, August 16 from Terry informing me that the work would be done on Monday, August 20. As I did not retrieved this message until 8:00 p.m., I returned the call at 8:00 a.m. Friday, August 17 and spoke with Terry. At that time she had changed the start date to Wednesday, August 22; however, this was not a problem for me because it turned out that Wednesday (rather than Monday) was more convenient for my scheduled. I was informed that the workers would arrive at my home on Wednesday, August 22 at 9:30 a.m. Unfortunately, on Wednesday, August 22 at 9:30 a.m. there were no workers at my home. Then at 10:32 a.m., one hour after they were scheduled to be at my home, I called the A & D office, and had to leave a message. About 30 minutes after I'd left my message (11:01 a.m.) I received a call back from Terry inquiring about whether the workers had arrived. They had not, and Terry indicated that she would be contacting Mr. Maresh. About 30 minutes later (11:28 a.m.) I received a call back from Mr. Maresh informing me that the workers would be at my home between 1:00 p.m. and 1:30 p.m. Mr. Maresh then noted that due to rain the previous day, his crews were behind on their schedule. During that call, I informed Mr. Maresh that while rain delays are unavoidable I was quite surprised I had not been called to let me know what had happened. At exactly 2:05 p.m. Mr. Maresh and a two-man crew arrived at my home to begin the repairs. This was 4.5 hours AFTER they were scheduled to be there. Mr. Maresh greeted me by apologizing for being late and then he said 'better late than never'. I was surprised by this remark, which I considered to be quite unprofessional. At 2:45 p.m. Mr. Maresh rang my doorbell to inform me that the job had been completed. I came outside to inspect the job. He apologized again for being late, and indicated Terry would send me an invoice for the work. Although I was uncomfortable with how A & D handled delays, all and all I felt the work was good. Moreover, because I did comparison shop for pricing, I do know that A & D was the best price for the work I needed. As such, I would probably use A & D again.
Description of Work: Allen & Dean technicians replaced shingles and a gutter downspout on a three-season room in the rear of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$315

Response from Allen & Deans Inc
Thank you for your comments. They are very important to our success. Unfortunately too many clients to not take the take to do so. The above mentioned comments pertaining to the delay and lack of communication are accurate. I am responsible for keeping the repair men on schedule. Also, it is imperative I communicate with our clients when there are delays. In both instances I regret I could have done a better and more timely job. I do not recall making the "better late than never" comment. It is not in my business philosophy to sound so "cavalier" to a client. In my opinion, it serves no purpose. I would have been offended if a service provider said that to me. Further I would not let that provider start or continue with their work on one of my projects.

Walker F.
04/2013
5.0
roofing
  + -1 more
We thought the price was reasonable for the work that was done. Everything looks good.
Description of Work: We used Allen & Deans Inc. for a roof repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Allison D.
04/2013
5.0
roofing
  + -1 more
Matt was punctual and provided a thorough estimate
Description of Work: Matt was very knowledgable and came out to give an estimate. This was our second estimate, and since it was so close to the first, we just wound up going with our original roofer.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith W.
12/2012
5.0
roofing
  + -1 more
Excellent. Would use again in the future. Very professional crew.
Description of Work: Repaired 8x8 area on roof. Put up new shingles.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Allen & Deans Inc
We truly appreciate your positive feedback. I will share this with the men. They will happy to see your comments as well.

Glenda L.
09/2012
5.0
gutter repair
  + -1 more
We were so pleased with Allen & Dean Inc. They did a great job on our new gutters and they look so nice. They were professional, prompt, and efficient. Matt is a great person to work with. He was professional and promp with an estimate and getting the work done. Edwardo the supervisor on the job and his helper arrived on time and went right to work. It was obvious they knew what they were doing. When they finishred they cleaned everything and blowed the pine needles off the roof leaving everythihg looking clean. I can't say enought about them, They were all great and wonderful people to work with. If you need a job dome I would highy reccomened them. Thanks for reading, glenda & vance link
Description of Work: installation of gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Donald M.
08/2012
4.0
roofing
  + -1 more
They did exactly what they were supposed to do. There was some mix up with the replacement shingles. They were using the wrong color and they didn't ask us ahead of time. I brought it up to them and they used the ones we did want.
Description of Work: They fixed a leak for me on my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from Allen & Deans Inc
I supplied the wrong color shingles without the client's approval. The error was mine and I take responsibility for it. I was glad we were able to correct the mistake before we finished the job to everyone's satisfaction.

Pamela B.
05/2012
5.0
gutter repair
  + -1 more
Matt Maresh came over to give me an estimate, and he clearly understood what I needed, made a few suggestions, and gave me a sketch of the work to be done and a list of parts. The work was done promptly and professionally, exactly as we had agreed, including some parts that were to be left for me to complete a related project. I am extremely happy with the work, the professionalism and the ease of communication, and wish Allen and Deams were available for all of the work on my house
Description of Work: Allen and Deams added a gutter with leaf guard and a downspout with a tube to draw water away from the house. This was a new gutter, where one had not been installed previously.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Allen & Deans Inc
Thank so much for the kind words. We are delighted our repairs on your gutter and downspout worked well for your. home.

Walker F.
02/2012
5.0
roofing
  + -1 more
A couple of years ago, they repaired our roof which required woodworking detail and construction. We are very pleased with their work, and plan to use them again in the future for additional repairs.
Description of Work: Allen & Deans Inc are residential roofing providers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

ed C.
10/2011
5.0
gutter repair
  + -1 more
They were professional and they did good work.
Description of Work: They did some gutter repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Allen & Deans Inc
Thank you so much for the kind words. Certainly, it was our pleasure to work with you.

Martin E.
09/2011
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
Matt made the whole operation run smoothly.
Description of Work: Cleaned gutters and installed gutter guard, fixed rain flow that was splashing on stonework causing green/moss build up. Matt from Allen and Deans was very attentive and helpful, the team came back and made adjustments without quibble.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Allen & Deans Inc
Thanks so much for the kind words.

j P.
02/2011
5.0
roofing
  + -1 more
Everything went great. They had a good price and the owner, Matt, was extremely on top of things, courteous, and a wonderful person. His wife, who answers the phone, was great to deal with as well.
Description of Work: They put on a new roof for my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Response from Allen & Deans Inc
Thank you for the kind words as well as the opportunity to serve you.

stephen G.
10/2010
5.0
roofing
  + -1 more
I was happy with their work.Left place clean and did what they had promised.I had done the same job last year with another person who really messed up.This time I did not go the cheap route and I am gland.I had four bids and allen&deans was the highest but well detailed. if you need a roof repair i would recommend them a lot.
Description of Work: They did work around the chimney. Scheduling for a quote took more than week,but i was patient because i was burned last year.Description of what was wrong and how fix it WELL DETAILED & PRECISE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$779

Response from Allen & Deans Inc
We appreciate the opportunity to serve you. Thank you for the recommendation.

Walker F.
10/2010
5.0
gutter repair, roofing
  + 0 more
Reasonably priced for time and area involved After written estimate came in reasonable time. Repair involved over a weekend so they covered the area with plastic and returned with the needed materials.
Description of Work: Found cause of leak where garage roof meets house roof line at an angle. Tore out bad area, replaced with new materials

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$968

Response from Allen & Deans Inc
I am glad we were able to help you Member. Thank you for your kind response.

JUDY W.
08/2010
4.0
gutter repair, roofing
  + 0 more
Overall Allen and Dean did a great job. They came out right away to do an estimate, however, I did have to call back a couple of times to get the work scheduled, when they should have called me. Other than that, it was a very satisfactory experience.
Description of Work: Allen and Dean repaired a leak on my roof, sealed pipe boots, and other potentially problem areas on my roof, replaced gutters and downspouts. They also installed flashing to ensure that rainwater spilled into my gutters. During the service, they discovered rotten boards in back of my gutter mounts. They replaced the boards, painted, and resealed everything. It only added $100 to my original quote.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$1,000

cynthia S.
05/2010
5.0
roofing, skylights
  + 0 more
I have already recommended Allen and Deans to a neighbor, and would definitely encourage anyone to utilize their services. They are a long-standing local company with an owner who is personally involved in the management of the ongoing project.
Description of Work: We went through a formal bidding process for a roof replacement, including a new skylight, and chose Allen and Deans. Theirs was the low bid, but we were also impressed with the thorough preliminary visit and explanation what would be required. Early in the process, we realized that there was rotten wood on all the eaves due to improper installation of our siding 20 years ago. A&D replaced all the compromised wood and continued on with the roof. Throughout the whole process they were straightforward about what would be required, providing accurate cost estimates throughout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000
    • 1
    • 2(current)
    • 3

Contact information

PO Box 58314, Raleigh, NC 27658

https://www.allenanddeans.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Chimney Caps,
Skylights,
Deck Maintenance

FAQ

Allen & Deans Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Allen & Deans Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Allen & Deans Inc offers free project estimates.
Yes, Allen & Deans Inc offers eco-friendly accreditations.
No, Allen & Deans Inc does not offer a senior discount.
Yes, Allen & Deans Inc offers emergency services.
Yes, Allen & Deans Inc offers warranties.
Allen & Deans Inc offers the following services: Residential & Commercial Roof Cleaning, Repair, Replacement, Restoration & New Roof Installation, Gutter Replacement
House painting & masonry, Siding

Contact information

PO Box 58314, Raleigh, NC 27658

https://www.allenanddeans.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM