Air Experts Heating & Cooling

Heating and Air Conditioning, Plumbing, Energy Efficiency Auditing,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We keep your heating and cooling equipment working properly, performing at peak efficiency while insuring your comfort and keeping your air safe. We Guarantee 100% Satisfaction with all our work. The professionals at Air Experts have been providing comprehensive HVAC services to the residents of Raleigh, Durham, and Chapel Hill since 1986.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning Service, Maintenance & Replacement systems. Indoor Air Quality. Plumbing repair service. Hot Water Heater service and replacements. Water Filtration and Purification. Backflow certifications.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.83,265 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 3026-3050 of 3265 reviews

Donna M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have a very old A/C unit but can't replace it until October. I told them that I really wanted to repair if possible as I could not replace the unit right now. They were great about it, replaced the fan motor and recommended replacement but no hard sell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Robert W.
07/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: RECONNECT AIR INPUT DUCTING; RECHARGE COOLANT. EVERYTHING WENT WELL

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Donna O.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Air Experts came out to check my HVAC unit as it wasn't cooling at all and it turned out to be the power supply. Even with a 20 year old unit, he replaced the part, gave us some information about new units, and there was no pressure to commit to buying a new unit at that time. |The tech was very courteous and professional. When we are ready or have to replace our old unit we will definitely call them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kate J.
07/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: New heat pump. I'm not sure the initial analysis on my heat pump was accurate, but it was old and would need replaced soon so I replaced it ( I took advantage of the Angie list 30$ deal for a diagnostic). | |Crew was professional and hard working. They unfortunately could not install a whole system filter which sold me on the unit I got because if the positioning in my closet... But I could see once they installed that it wasn't going to work. They credited my account for the filter. Was just a little disappointed on that piece. Would have potentially looked at other options if I knew the closet the inside unit was in was going to be an issue. Other than that they did a great job.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,000

Joseph E.
07/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro

Mary Ann Danowitz D.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very well
Description of Work: Cleaned and services two air conditioner units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

nelson C.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went great with no problems.
Description of Work: I purchased a big deal for a 3 ton high efficiency air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Kirit S.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased this Big Deal for my son’s home. I believe this went really well. My husband primarily dealt with them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nina M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tune up on AC unit and also replaced a battery that runs one of the fans. Technician explained everything and was very polite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Isabel S.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Duane A.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Laurie R.
07/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: HVAC system replacement |Mom fair price. Salesman was unprofessional; no response to complaint from office manager or owner. Asked that salesman never contact us again and got a follow-up email with more unprofessional language from salesman. How do these folks stay in business?

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$4,700

Response from Air Experts Heating & Cooling
Thank you for taking the time to review our company. In looking back at the records, there was contact made by the office manager, that included the owner, regarding your dissatisfaction. Lengthy emails were sent in an effort to explain and answer each questions asked about regarding the price quoted and agreed upon prior to the installation. We greatly apologize for the unpleasant experience you had with the salesperson and that there was any confusion on his part about your quote. We are not full proof and understand mistakes will happen but we do strive to do a great job for all of our customers.

Jim B.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James K.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Freon level check for 2 units and 1lb of freon in one of the units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Karen E. P.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

ROBERT T.
07/2014
4.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: The service was for a complete home duct cleaning. I contacted provider before service date to have them explain what was covered in contact price (the ad does not clearly state how many ducts/etc will be cleaned on agreed price or more specifically what constitutes a duct) but was given sufficient explanation and informed what would be additional charge if more work was done. | |Serviceperson was quite early on scheduled date but cheerfully came back at scheduled time. He was quite thorough in inspecting entire home before starting work. Unfortunately he noted that ductwork on upper level was quite old and stated that this ductwork could easily be damaged his cleaning apparatus. He then went on then to clean remaining ductwork and there was no after work mess to clean. Air flow does appear cleaner but overall difficult to tell due to upper level that remains unclean. I would highly recommend that a pre inspection be done by this company before any work is done for a customer. That way the customer can be more informed as to what can be done or what cannot be done as well as informed of any possible added charges.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

R. Michael W.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My experience started with a service call because my AC wasn't working. After a couple of band-aid repair attempts (against the advice of Air Experts) it was determined my system needed to be replaced. They had a sales consultant at my home the next day and started the installation the day after that. Overall I was blown away by Air Experts responsiveness, professionalism and attention to detail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Frank F.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced a dual zone A/C system including furnaces. All went well. One unit had a coil that went bad a few weeks after install but was replaced hassle free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Jeanne O.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elora L.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service Technician, Mr. Curtis, was punctual and when he arrived he was ready to get to work. Very cordial and willing to answer all questions asked. He also suggested that I replace the thermostat (which was 28 years old) with a more modern one, which I did. He serviced the air condition thoroughly. He was so professional and friendly; I was very impressed and pleased. Thank you Mr. Curtis; I will continue to do business with Air Experts in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Thomas W.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced down stairs Air Conditioner (Air handler + heat pump)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Catherine C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AC check/repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Dr Robert S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual service on two central air conditioning units. Tech arrived on time, had the latest cool digital gauges, did complete service on both units, answered all my many questions, did not rush the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

tracy E.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had what I thought was a broken thermostat, I just didn't hook it up right, the service took 10 minutes and cost about 75.00 a little pricey but got the issue taken care of.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Tejaswini P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Diagnostis trouble shooting of the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Contact information

7 Rupert Rd, Raleigh, NC 27603

https://yourairexperts.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Energy Efficiency Auditing,
Drain Cleaning,
Natural Gas Lines,
Water Heaters,
Water Filtration and Softening

FAQ

Air Experts Heating & Cooling is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Air Experts Heating & Cooling accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Air Experts Heating & Cooling offers free project estimates.
Yes, Air Experts Heating & Cooling offers eco-friendly accreditations.
Yes, Air Experts Heating & Cooling offers a 5% senior discount.
Yes, Air Experts Heating & Cooling offers emergency services.
Yes, Air Experts Heating & Cooling offers warranties.
Air Experts Heating & Cooling offers the following services: Heating & Air Conditioning Service, Maintenance & Replacement systems. Indoor Air Quality. Plumbing repair service. Hot Water Heater service and replacements. Water Filtration and Purification. Backflow certifications.

Contact information

7 Rupert Rd, Raleigh, NC 27603

https://yourairexperts.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM