Description of Work: They have been fertilizing my grass, adding nutrients, and treating it for brown patch disease
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sarah S.
03/2016
5.0
lawn service, lawn treatment
+ 0 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Tiffany H.
12/2015
5.0
lawn treatment
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Marc D.
12/2014
2.0
lawn treatment
+ -1 more
unknown
Description of Work: We waited three weeks for them to call us back and tell us they didn't serve our area. It would have been nice to know that when we placed our first call. Their apology was half-hearted. Very disappointing.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Naturalawn of America
I'm not sure why this member is filing this review 9 months after the fact but the statement about waiting 3 weeks is not even close to being accurate. We contacted this member 4 business days after he contacted us. All documentation supporting this inaccuracy has been sent to our Angie’s List representative. This Angie’s List member contacted NaturaLawn of America requesting an estimate for lawn care on Friday March 14, 2014, one day earlier than the date listed by the member in this review. Our office manager spoke with this member, took his information and told him we would be out in the next 5 business days to provide him with a quote. She also followed up with an email that same day thanking him for his interest and again explaining it could be up to 5 business days before we would be out. On March 20th (4 business days later) we responded by email informing this member we did not service his area. It is also possible and likely a phone call was also made but we are unable to verify that 9 months after the fact. At Naturalawn of America we work hard on timely communication with our customers as well as potential customers. It is unfortunate that an Angie’s List member would make false claims in an effort to intentionally damage the reputation of an Angie’s list service provider. False reviews like this should not be allowed to remain on the Angie’s List website. All documentation on our communications with this member showing time and date has been forwarded to Angie’s List. John Cannon Owner, NaturaLawn of America
BEN A.
04/2014
5.0
lawn treatment
+ -1 more
.
Description of Work: On a routine lawn maintenance program. We like it because we need to limit the amount of chemical exposure to our son and our prior lawn service was chemical heavy. NaturaLawn's treatments are organic and use only natural weed ccontrol products. The cost is cheaper than our old company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$67
Dan W.
10/2006
5.0
lawn service, lawn treatment
+ 0 more
NA
Description of Work: Lawn fertilization and weed control.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$96
MONICA M.
12/2005
3.0
lawn service, lawn treatment
+ 0 more
Despite a year of treatments, my lawn was still riddled with weeds and was generally unhealthy. The fall aeration and seeding was overpriced and totally unsatisfactory. The seeding was very sparse and they missed several whole rows of lawn when aerating. The new growth is very limited, and they did not come out to redo as they had promised when I complained.
Description of Work: Lawn fertilization and weed treatment, aeration and seeding.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$775
Response from Naturalawn of America
IT IS UNFORTUNATE THAT THIS MEMBER DID NOT ALLOW ENOUGH TIME TO FULLY GAUGE OUR SERVICES. NATURALAWN OF AMERICA PERFORMED A SOIL TEST IN APRIL AND FOUND AN EXTREMELY LOW SOIL PH. MOTHER NATURE TAKES TIME TO CHANGE. EVEN AFTER OUR LIME APPLICATION THE PH COULD TAKE MANY MONTHS TO RISE AND IN MANY CASES WOULD REQUIRE MORE THAN ONE SEASONS LIME APPLICATION. SOIL PH IS EXTREMELY IMPORTANT IN THE HEALTH OF ANY PLANT LIFE. AS WELL THIS MEMBER ONLY RECEIVED 5 OF OUR 7 ANNUAL TREATMENTS. WEEDS WERE TREATED AS NEEDED WITH EACH VISIT OR FOLLOWED UP WITH A FREE SERVICE CALL IF REQUESTED. NO REQUESTS WERE EVER MADE BY THIS MEMBER. WEEDS CAN ONLY BE CONTROLLED NOT ELIMINATED FOREVER, NEW WEEDS WILL GERMINATE ON A DAILY BASIS. THIS IS ONE OF THE REASONS WE COME OUT ON A REGULAR BASIS. IN REGARDS TO THE AERATION, NATURALAWN OF AMERICA DOUBLE AERATES EACH LAWN, THE SECOND PASS AT A 90-DEGREE ANGLE TO THE FIRST TO INSURE NO AREAS ARE MISSED. THIS MEMBER’S BACK YARD IS LINED WITH VERY LARGE ROCKS JUST UNDER THE SURFACE OF THE SOIL AND IN MANY CASES THEY ARE EXPOSED. THERE IS NOT MUCH THAT CAN BE DONE IN THESE AREAS. WE INFORMED THE MEMBER WE WOULD BE GLAD TO COME BACK IN THE EARLY SPRING WHEN WARMER WEATHER ARRIVED TO RE-SEED IF REQUIRED, UNFORTUNATELY WE WERE NOT GIVEN THAT CHANCE. WE ARE CONFIDENT THIS MEMBER’S LAWN WILL BE DRAMATICALLY IMPROVED BY MID-SPRING DUE TO OUR AERATION AND SEEDING, EXCLUDING THE AREAS WITH LARGE ROCKS OF COURSE.
JOSH B.
11/2005
5.0
lawn service, lawn treatment
+ 0 more
I CHOSE THIS SERVICE EVEN THOUGH THEY WERE THE MOST EXPENSIVE. WE HAD AN INITIAL PROBLEM WITH SCHEDULING, BUT I NOW BELIEVE THIS WAS DUE TO A MISUNDERSTANDING. I AM CONTINUING TO USE THEM FOR LAWN CARE.
Description of Work: NATURALLAWN PERFORMED SEEDING AND AERATION, AND IS CONTINUING TO DO LAWN TREATMENTS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
ELIZABETH K.
11/2005
2.0
lawn service, lawn treatment
+ 0 more
AN ASSESSMENT OF OUR LAWN OCCURRED WHEN WE WERE NOT HOME, AND THE CONCLUSION WAS THAT WE DID NOT HAVE GRUBS, CONTRARY TO THE DOZENS OF WHITE GRUBS WE SAW WITH OUR OWN EYES WHILE DIGGING IN THE YARD. WE WERE TOLD ANOTHER ASSESSMENT COULD BE MADE WHILE WE WERE HOME, BUT AFTER MORE THAN A WEEK OF NO RESPONSE AGAIN, WE CALLED THEM ONE MORE TIME. THIS TIME WE WERE TOLD THAT IF WE DID NOT SIGN UP FOR THEIR ONGOING LAWN TREATMENT PROGRAM, IT WASN'T WORTH THEIR TROUBLE TO TREAT OUR LAWN FOR GRUBS. WISH THEY HAD TOLD US THAT THREE WEEKS EARLIER.
Description of Work: DIGGING IN OUR YARD, WE DISCOVERED WE HAD A MAJOR GRUB INFESTATION AND NEEDED HELP. WE WERE INITIALLY VERY EXCITED TO FIND A COMPANY SPECIALIZING IN NATURAL METHODS OF LAWN CARE, SPECIFICALLY ONE OFFERING MILKY SPORE TREATMENT FOR GRUBS, SO WE CALLED FOR HELP. HOWEVER, AFTER BOTH EMAILING AND CALLING THEM, IT WAS A WEEK BEFORE WE RECEIVED A RESPONSE. THEY EXPLAINED THEY HAD BEEN OUT OF TOWN AND WOULD COME BY WHEN THEY HAD A CHANCE TO ASSESS OUR LAWN.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Response from Naturalawn of America
10/20 MEMBER REQUESTED ESTIMATE VIA EMAIL 10/24 MEMBER LEFT VOICE MAIL 10/26 RETURNED TO TOWN FROM OWNERS MEETING, LEFT VOICE MAIL FOR THE MEMBER, WE WOULD BE OUT IN NEXT FEW DAYS 10/28 ESTIMATE DONE. NO SIGNS OF GRUBS IN THE LAWN. GRUBS ACTIVELY FEED DURING THE WARMER MONTHS, THEY WILL BURROW DEEP INTO THE GROUND IN COOLER MONTHS 10/31 FOLLOW UP MESSAGE LEFT 11/1 MEMBER CALLED, WE TOLD HER THE BROWN GRASS WAS BERMUDA GRASS GOING DORMANT. ALSO TOLD HER WE DUG FOR GRUBS IN FRONT AND BACKYARD AND DID NOT FIND ANY. MEMBER SAID THIS WAS FIRST HOUSE AND DIDN''T KNOW MUCH ABOUT LAWNS. ALSO SAID GRUBS FOUND EARLIER IN YEAR IN FLOWERBEDS. ASKED IF SHE WAS INTERESTED IN OUR LAWN CARE SERVICES. SHE STATED NOT INTERESTED AT THAT TIME IN LAWN CARE. TOLD HER OWNER WOULD CALL TO DISCUSS. 11/7 OWNER CALLED TO TELL HER THAT WE DID NOT PROVIDE ONE OFF SERVICES TO NON-LAWN CARE CUSTOMERS. HOWEVER, HE DID OFFER TO COME OUT AND MEET WITH THE MEMBER TO PROVIDE ADVICE ON HOW TO PROCEED, EVEN THOUGH WE WOULD NOT BE ABLE TO DO THE WORK. 11/8, THE MEMBER CALLED AND EXPRESSED HER DISPLEASURE AT THE OWNER''S RESPONSE. FROM THE DATE THE MEMBER STATED SHE WAS ONLY INTERESTED IN GRUB CONTROL TO THE DATE WE TOLD HER ONE OFF SERVICES WERE NOT OFFERED, ABOUT 7 DAYS NATURALAWN OF AMERICA PUTS CUSTOMER SERVICE FIRST AS WAS DEMONSTRATED BY OUR OFFER TO MEET WITH THE MEMBER TO PROVIDE DIRECTION ON HOW BEST TO ADDRESS HER PROBLEM EVEN THOUGH WE WOULD NOT BE ABLE TO DO THE WORK OURSELVES.
ERIN C.
10/2005
5.0
lawn service, lawn treatment
+ 0 more
JOHN CAME OUT TO GIVE US AN ESTIMATE AND ENDED UP TALKING WITH MY HUSBAND FOR AN EXTENDED PERIOD OF TIME ABOUT WAYS TO IMPROVE OUR LAWN (ADVICE) THAT HAD NOTHING TO DO WITH HIS COMPANY. MY HUSBAND COULDN'T GET OVER HOW NICE HE WAS. HIS WIFE (APRIL) WAS VERY NICE TO ME ON THE PHONE. I ASKED A LOT OF QUESTIONS AND SHE WAS PATIENT WITH MY LACK OF KNOWLEDGE ABOUT GRASS. THE COMPANY IS MORE EXPENSIVE THAN OTHERS BUT IT WAS WELL WORTH IT. OUR YARD LOOKS TWENTY TIMES BETTER THAN IT DID AND THE GRASS HAS GROWN IN AMAZINGLY WELL. I LIKED THE FACT THAT THEY DID NOT USE STRAW. ALSO THEY "DOUBLE AERATE" WHICH HELPED A LOT. THEY WERE ALWAYS ON TIME AND POLITE.
Description of Work: THEY AERATED AND SEEDED OUR YARD. WE LIVE ON 1/3 OF AN ACRE. WE HAD A LOT OF BALD SPOTS AND PATCHY GRASS OUR PROPERTY.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
KELLY M.
10/2005
5.0
lawn service, lawn treatment
+ 0 more
SERVICE HAS BEEN EXCELLENT AND I AM IMPRESSED BY THEIR COMMITMENT TO MORE ORGANIC LAWN CARE. JOHN AND APRIL ARE VERY HELPFUL OVER THE PHONE AND HAVE ANSWERED SEVERAL QUESTIONS ABOUT MY SPECIFIC LAWN ISSUES. THEY CLEANED UP AFTER THE AERATION SO THERE WAS NO MESS ON SIDEWALKS AND DRIVEWAY AND LEFT SPECIFIC INSTRUCTIONS FOR HOW TO GET THE MOST OUT OF THE PROCESS. THEY ARE A BIT MORE EXPENSIVE THAN OTHER COMPANIES, BUT THEY ARE WORTH IT.
Description of Work: BIMONTHLY FERTILIZATION AND WEED CONTROL AND FALL AERATION AND SEEDING.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
DOTTY S.
10/2005
5.0
lawn service, lawn treatment
+ 0 more
WE BEGAN USING NATURALAWN THIS SPRING AND HAVE BEEN HIGHLY SATISFIED WITH THE WORK PERFORMED. JOHN CANNON, THE OWNER, IS KNOWLEDGEABLE ABOUT THE SERVICES HE PROVIDES. AT OUR REQUEST, THEY LET US KNOW THE DATE OF THEIR SCHEDULED VISIT. THE SAME PERSON HAS PERFORMED THE LAWN CARE TREATMENTS FOR US AND IS KNOWLEDGEABLE ABOUT OUR LAWN AND NEEDS. A STANDARDIZED REPORT WITH PERSONAL NOTES IS PROVIDED AT THE TIME OF EACH VISIT DETAILING THE SPECIFIC TREATMENT GIVEN. SINCE OUR RECENT AERATION/SEEDING, WE HAVE RECEIVED COMPLIMENTS FROM OUR NEIGHBORS ABOUT HOW GOOD OUR LAWN LOOKS.
Description of Work: NATURALAWN PROVIDES 7 SCHEDULED VISITS PER YEAR FROM EARLY SPRING TO FALL. THE COST IS $43.00 PER VISIT (BEFORE ANGIE'S LIST COUPON). THEY APPLY ORGANIC-BASED NUTRIENTS AND OTHER TREATMENTS, INCLUDING CRABGRASS REDUCER AND PEST MANAGEMENT CONTROLS TO KEEP THE LAWN HEALTHY. THEY TEST THE SOIL TO DETERMINE ANY SPECIAL NEEDS. IN ADDITION, THEY AERATED AND SEEDED OUR LAWN THIS FALL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$43
DANIEL R.
10/2005
5.0
lawn service, lawn treatment
+ 0 more
APRIL WAS PROMPT AND RESPONSIVE. SO FAR TREATMENT IS GOING WELL, WILL CONTINUE!
Description of Work: LAWN TREATMENT PLAN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$83
Linda J.
05/2005
5.0
lawn service, lawn treatment
+ 0 more
WE ARE VERY PLEASED WITH THE PROFESSIONAL AND PROMPT WAY JOHN (THE OWNER) HAS TAKEN CARE OF OUR YARD PROBLEMS. THEY COME WHEN THEY SAY, AND DO WHAT THEY SAY THEY WILL DO. WE HAVE HAD 2 TREATMENTS FOR WEEDS AND PESTS AND ARE VERY PLEASED THAT THEY USE ONLY NATURAL MEANS TO TREAT THE YARD. WE ALSO HAD MANY SPOTS WITH NO GRASS GROWING AND THEY AERATED AND SEEDED AND WE NOW HAVE A LUSH, DARK GREEN, BEAUTIFUL YARD. THEY ALSO HONORED MY REQUEST TO CALL THE DAY BEFORE SO I CAN HAVE MY DOGS PUT AWAY. AND - WE WERE HAPPILY SURPRISED BY THE NATURAL MADE DOG BISCUITS THEY LEFT FOR MY DOGS. GREAT PEOPLE AND GREAT COMPANY!
Description of Work: THEY HAVE TREATED OUR YARD TWICE, SO FAR, AS WELL AS AERATED AND SEEDED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
MONICA M.
04/2005
5.0
lawn service, lawn treatment
+ 0 more
NATURALAWN RETURNED MY REQUEST FOR SERVICE PROMPTLY, AND EVEN GAVE ME A SAME-DAY ESTIMATE. BOTH APRIL AND JOHN (OWNERS) WERE EXTREMELY HELPFUL AND GREAT TO WORK WITH.
Description of Work: FERTILIZATION AND WEED TREATMENT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64
LEANN S.
04/2005
5.0
lawn service, lawn treatment
+ 0 more
~
Description of Work: THEY ARE DOING LAWN TREATMENTS THROUGHOUT THE YEAR.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68.2
ROSEMARY H.
04/2005
5.0
lawn service, lawn treatment
+ 0 more
SEEDED THE FRONT AND BACK YARD, I HAVE ABOUT A 1.6 ACRE LAWN. THEY ALSO USED NATURAL HERBICIDE. SO FAR SO GOOD.
Description of Work: SEEDING AND TREATMENT OF FRONT AND BACK YARD.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Diane Y.
12/2004
5.0
lawn service, lawn treatment
+ 0 more
THE FOLKS AT NATURALAWN IN CHARLOTTE HAVE BEEN WONDERFUL. I'VE GOTTEN FOLLOW-UP PHONECALLS AS WELL AS EMAILS, AND THE STAFF IS ALWAYS VERY ATTENTIVE WHEN I SPEAK WITH THEM. THEY EXPLAIN EVERYTHING POLITELY AND THOROUGHLY. WE WANTED LAWN CARE WITHOUT ALL THE MASSIVE AMOUNTS OF CHEMICALS, AND WE FEEL MUCH MORE COMFORTABLE WITH A COMPANY USING 85% FEWER CHEMICALS (ON THE FRONT) AND NO CHEMICALS ON OUR BACKYARD. WE HAVE A DOG, AND THE THOUGHT OF HER SOAKING UP TOXIC CHEMICALS WHILE PLAYING IN THE YARD HORRIFIED US. SO FAR WE HAVE HAD 1 OF 7 TREATMENTS ($53/TREATMENT) AND ALREADY THE WILD STRAWBERRIES & CRABGRASS IN THE FRONT ARE DYING AND THE COLOR OF THE REMAINING GRASS IS IMPROVING. WE CAN'T WAIT UNTIL SPRING! WE COULDN'T BE HAPPIER WITH NATURALAWN'S PROFESSIONALISM & SERVICE.
Description of Work: THE COMPANY DID SOME WEED CONTROL AND FERTILIZATION IN THE FRONT YARD. THEY DID NOT USE ANY CHEMICALS, IT WAS ALL DONE NATURAL. THEY ALSO FERTILIZED THE BACK YARD.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$53
KATHY P.
08/2004
5.0
lawn service, lawn treatment
+ 0 more
A FEW OF THE THINGS I LIKE ABOUT THEM ARE THE CHEMICALS THEY USE ARE NATURAL. THEY DON'T POLLUTE THE ENVIRONMENT AND MY LAWN LOOKS GOOD. NOT TO MENTION THEY CALL WITH THEIR SCHEDULE SO I CAN LEAVE MY OVER PROTECTIVE DOG IN THAT DAY.
Description of Work: NATURAL LAWN FERTILIZATION AND WEED TREATMENTS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Fertilization & Treatment,
Lawn and Yard Work
FAQ
Naturalawn of America is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Naturalawn of America accepts the following forms of payment: Check,MasterCard,Visa
Yes, Naturalawn of America offers free project estimates.
Yes, Naturalawn of America offers eco-friendly accreditations.
No, Naturalawn of America does not offer a senior discount.
No, Naturalawn of America does not offer emergency services.
No, Naturalawn of America does not offer warranties.
Naturalawn of America offers the following services: Lawn care fertilization, seeding, aeration, grub control & fire ant control.