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Clarity Cleaning Services

House Cleaning, Floor Cleaning and Waxing, Home and Garage Organization,

About us

Earth friendly cleaning with a passion for organizing spaces. Complimentary (15 minute) in-home consultations. Additional charge for after-hours services and lock-outs. May contact through text at 803-517-0159, call or email.

Business highlights

17 years of trusted experience

Services we offer

Residential & commercial cleaning, appliance cleaning

Services we don't offer

Outdoor windows.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check

Photos of past projects

Reviews

4.996 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 51-75 of 96 reviews

THOMAS D B.
04/2012
5.0
house cleaning
  + -1 more
The job took all day. She was professional every minute and worked until everything was perfect.
Description of Work: Did a whole house cleaning from top to bottom. Work was outstanding. House was as good as new. Will use them again when I quit moving around.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Eric S.
02/2012
5.0
house cleaning
  + -1 more
The job went very well, the sensitivity of the cleaning team to the concerns of the tenant and the care with which ill items were handled are exemplery.
Description of Work: Clarity came in to a 2 bedroom single floor home which is home to a hoarder and had not been cleaned in a year. After 2 days of work by the efficient 3 person team all of the trash was removed, the kitchen, bathroom, living/dinning are where clean and the oder from the trash was removed. The effort resulted in over 80 30gal trash bags filled, all items in the rooms cleaned organized and stored away in a safe place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Rebecca G.
02/2012
5.0
house cleaning
  + -1 more
She came out and was very special, I expect to use her again.
Description of Work: They did a deep cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Judi W.
12/2011
5.0
house cleaning
  + -1 more
She really takes her time. She is always very careful and thorough. She is always a very nice person, and is very considerate. If you are looking for someone to come out and take time to do a good job cleaning your house, she is definitely the person.
Description of Work: They come out once a month to clean our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin H.
10/2011
5.0
house cleaning
  + -1 more
Susanne was great! This was my first time hiring a service to clean my house. I am now wondering what in the world took me so long. She was very professional and was very in tune with detail and doing the job well. She stayed until the job got done and didn't just stop because her time was out. I felt very comfortable with her and would definitely like to have her back again. I'm loving my clean house!!!
Description of Work: Dusting, vacuuming, mopping, bathrooms cleaned well, kitchen floor steam cleaned. Basic housecleaning but way more detailed than I usually do. Each room was cleaned top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Greg F.
10/2011
5.0
house cleaning
  + -1 more
We were always satisfied with Susan's service.
Description of Work: Susan provided bi-weekly cleaning for us for almost 3 years. She always did a great job, and met all of our needs. It was always a pleasure to see her and have her in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

RYAN M.
09/2011
5.0
house cleaning, floor cleaning
  + 0 more
Susanne did a fantastic job. I would highly recommend her for either deep cleaning or on scheduled service. She was prompt, very professional, and reasonably priced. She was also able to get to us on short notice, which was a pleasant surprise. We were also impressed with how thorough she was. We're definitely planning on using her again.
Description of Work: Deep cleaned our two story 3000 sqft house from top to bottom. They cleaned everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

CALVIN M.
09/2011
5.0
house cleaning
  + -1 more
Excellent work. Susanne called me when she was delayed. Stayed until the work was completed.
Description of Work: Cleaned my condo which is a stereotypical "bachelor pad" which has not been cleaned on a regular basis. Susanne came in and got things in order and has now been back on a monthly basis. She is an excellent cleaner and always reminds me before leaving to call her if I find anything that needs additional attention. She gets right to work and does not waste time. She is very accomodating to my schedule. I am very pleased with her work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92.5

MARTIE A.
09/2011
5.0
house cleaning, window cleaning, floor cleaning
  + 1 more
I just gave Clarity Cleaners a call, left a message, and that same day they called me back. Soon we found a time for Susan to stop over and clean my house. Been traveling and hadn't had house cleaned in 4 months. No worries, she got right to work so I left the house for the day to let her do her thing. Dusting, Windows, floors, kitches, bathroom, she did it all. She worked hard all day long to get my house spotless and smelling clean and fresh. When I returned, a little late, she wasn't upset at all. I even paid her extra tip because of the great job she did on my entire house. I could not recommend her more highly if you live anywhere in South West, Baxter, Pinville, Tega Cay, Steele Creek, or Lake Wylie area.
Description of Work: Excellent home cleaning services. My kitchen, batchroom, and hardwood floors never looked so clean. I have 5 sliding glass doors and they are once again spotless. My 1 indoor and 3 outdoor cats never bothered her. I live in the Lake Wylie area and will now only call Clarity Cleaners to keep my home spotless and fresh.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Chris P.
01/2011
5.0
house cleaning
  + -1 more
Everything went just fine. The only reason I didn't bring her back is because I have six cats and I didn't warn her in advance and she is allergic to cats. She suffered quite a bit through the job but she still did it and still did a good job. Because I didn't warn her that the cats were here she suffered through the entire job. I would have had her back but if she forgot to take her allergy medication again I would have put her through a bad time. Other than that I was fairly happy with her. It was very professional of her to finish it even though she was having some trouble. The price was fairly average for that type of service.
Description of Work: I used Clarity Cleaning Services for general housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Clarity Cleaning Services
I thank you for the response. It was my pleasure to help you out last year, cats and all!!! I appreciate you taking a moment to reflect on that experience and sharing it with Angies List. Feel free to call me again and I'll be geared up with vacuum, dusters and my daily dose of zyrtec.

CINDY A.
12/2010
5.0
house cleaning
  + -1 more
I think she is great. She is very trustworthy and the house always smells great and is very clean when she is finished.
Description of Work: She does my cleaning, I have here come periodically as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mark O.
10/2010
5.0
house cleaning
  + -1 more
We are very happy with Clarity Cleaning Services. The house is clean and it is such a great help for us. I would highly recommend.
Description of Work: Cleans house every two weeks; dusts, vacuums, mops and cleans bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Charlotte K.
10/2010
5.0
house cleaning
  + -1 more
Susan is a very thorough, detailed and conscientious worker. She goes above and beyond and they highly recommend her.
Description of Work: They do detailed housecleaning including dusting, vacuuming, mopping, cleaning bathrooms and the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Pamela W.
10/2010
5.0
house cleaning
  + -1 more
Suzanne has been cleaning our home for a little over a year. She did a through first time clean and now comes in every other week. She is a joy to work with and takes the time to make sure you are happy with her performance
Description of Work: Contacted for housecleaning services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Joseph P.
05/2010
5.0
house cleaning
  + -1 more
The experience is great and have her coming back routinely (every 2 weeks) for touching up the place. Especially for single guys, definitely worth the service if you want to come home to a clean place and impress dates due to your cleanliness!
Description of Work: She did an overall cleaning of my townhouse from floor to ceiling. This included extensive dusting, cleaning, and reorganizing of materials scattered about.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ann H.
02/2010
5.0
house cleaning
  + -1 more
Suzanne returned my SOS phone call very quickly. She understood my situation and was very quick to respond to me. Due to the unfortunate timing (which was beyond my control) of the Thanksgiving holiday, she was booked way up and there was no way to fit me in. I was very impressed with her as a person, and she was very helpful to try to help me find someone else. I thought she was very wonderful and wish it had worked out for her to work with me. I am confident that she would do a very commendable job, based on my conversation with her, as well as her ratings and feedback on Angie's List.
Description of Work: I had water damage in my home and had to have hardwood floors replaced and refinished throughout my house. I had to find a cleaning service to come in and clean after repairs, before the movers came to move all of our furniture back in. There was dirt and fine dust EVERYWHERE. I had to find someone on very short notice over the Thanksgiving holiday to clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick G.
12/2009
5.0
house cleaning
  + -1 more
Had great experience and now have her coming for regular visits. Great attention to detail, great personality and attitude. Highly recommend Clarity Cleaners. We have used others in the past and they simply do not compare to Susan's work ethic and professionalism. This is my second attempt at posting review since the one I wrote about a week ago still wasn't posted yet and I really wanted to make sure she gets commended for her work. She definitely provides "Super Service."
Description of Work: Dusted, vacuumed, mopped, cleaned handprints on doors, baseboards, walls, cleaned baths, floors, hardwoods, carpets, mirrors, picture frames, knick-knacks... basically everything was sparkiling when finished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

THOMAS D B.
11/2009
5.0
house cleaning
  + -1 more
Susan was fantastic, She visited the night before to get an idea of the job. She arrived promptly and went to work. Her work was "perfect". My house looked as good as it did when new, over three years ago. I would recommend her for anyone.
Description of Work: I'm a single homeowner with a three bedroom, two bath house who doesn't spend much time on cleaning-just touch-ups. I was having twenty people visiting over the Thanksgiving weekend and needed a very thorough detailed cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Chris C.
11/2009
2.0
house cleaning
  + -1 more
After checking ratings of other services we had Susan estimate cost's and accepted her quote. She showed up last week and did a fine job, we were completely satisified and told here that. She was committed to return today and advised she would call to confirm. At 1PM she called and said "At this time it's not going to work at your home" leaving us in a bind after relying on Angies list to screen providers.
Description of Work: Clean entire home approx 5.000 sq feet every 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$300

Response from Clarity Cleaning Services
It would be to Angie's List members best interest if everyone who posted comments about services performed to be HONEST. Chris called me to clean her 5600 sq ft home, I came out and gave her an estimate with which she called me the next day to say she accepted. I scheduled her with in a few days and the day prior to her cleaning, my assistant informed me that they had been hired elsewhere. So with that, I could've called to reschedule her but I still went to do a job that I knew was a bit "over my head". I had been battling with " flu-like" virus that week and felt awful but I still went and worked diligently for nine (9) hours straight to get her home up to par. The member informed me that she had a woman cleaning her home for quite some time who wasn't up to her standards but because she liked her she kept her coming back. My position was one to remedy the years of neglect and I committed to do just that. If I was unprofessional I wouldn't have followed through with her initial cleaning; let alone pull ladders out of her garage to polish stainless steel ventilation hoods, put a ladder up to her ceiling to floor blinds and wipe each slat, as well as, climb up on a ladder to clean her master bathroom tiled/glass shower. A lot of good energy and plenty of time went into this day and at the end of it, I didn't schedule another cleaning for her.

ARLENE R.
10/2009
5.0
house cleaning
  + -1 more
She is very personable. She is punctual and she does a very good job. She works very hard. She is very thorough. Her price is good for the work she does. She uses eco-friendly products. My wife has some medical issues and she is very aware of that. She is very sensitive and empathetic to the entire situation. She is extremely responsive. I?d recommend her to others.
Description of Work: I used Clarity Cleaning Services for housecleaning. Her most recent visit to my house was a few days ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Ann B.
06/2009
5.0
house cleaning
  + -1 more
Susanne arrived promptly with all her own cleaning materials. She had estimated 6 hours of work, but it took about 8. Still, she never slowed down and she made my home virtually spotless!
Description of Work: Susanne did a deep cleaning of my home the day before a party I was hosting. She cleaned the house from top to bottom, including the ceilings!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

JAMES G.
05/2009
5.0
house cleaning
  + -1 more
Things went very well. After I sent an initial e-mail to Susan, she responded very quickly and came to my home for an estimate within 24 hours. During that visit, we decided what tasks she would and would not do, and we discussed the pricing as well. Later, she rearranged her schedule so that she could return for the cleaning just 5 days after her initial visit. Susan is a warm, upbeat, outgoing person who communicates very well, and I was impressed with her thoroughness, flexibility, and attention to detail. She had estimated that the cleaning would require 4 to 5 hours, but she actually worked 6.5 hours. She apologized for exceeding her estimate and asked to be paid for 6 hours, but I paid her for the full 6.5 hours. She charged me her senior rate of $32 per hour. (Because I don't know how much other house-cleaning services charge for the same level of cleaning, I didn't rate Susan on "price.")
Description of Work: I live in a 2-level townhouse containing two bedrooms and two bathrooms. Susan Spencer did a thorough house cleaning, including standard dusting; dusting cobwebs from the ceiling; vacuuming the carpets, linoleum floors, blinds, and upholstered furniture; mopping the linoleum floors; cleaning the small appliances and countertops in the kitchen; cleaning the bathrooms, including the tiled tubs/showers; and taking out the trash.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$208

CALVIN M.
05/2009
5.0
house cleaning
  + -1 more
Susanne was very prompt in returning my call. I explained the need to have my typical "bachelor's pad" cleaned on short notice due to upcoming surgery. Susanne fit me into her schedule and even came out later than she normally prefers to start a job but did so to accomodate me. She did an excellent job of cleaning including 2 bathrooms, one bedroom, kitchen and living/dining area. She was very pleasant to work with and even gave a senior discount, which I returned to her in the form of a tip because of the exellence of her work.
Description of Work: Needed to have my condo cleaned on short notice due to upcoming surgery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Kimberly R.
03/2009
5.0
house cleaning
  + -1 more
We moved into a rental home and were disgusted to find that it had not been properly cleaned. We had one day before our household goods were being delivered by the moving van, so my husband contacted Susan based on her reputation on Angie's List and her proximity to our home. She was able to fit us in the same day and provided an estimate of 4 hours for a crew of 2 to do the deep cleaning he requested. Susan and her assistant got started right away and did not stop for the full 4 hours. Susan seemed genuinely excited by the transformation from a dirty "before" to a clean "after," and even remarked about how the whole energy of the home was changing as it was coming clean. She was personable and enthusiastic, and held her own work and that of her assistant to high standards. We were thrilled that she used only 'green' products that were safe around our dogs. The tub and shower in the master bathroom were so gross that she had to use a harsher chemical cleaner (which we had on hand). We're so happy with the results and so pleased to have met such a warm and caring professional who obviously loves her work.
Description of Work: Susan and her assistant did a thorough deep cleaning of the home we are renting. This included cleaning and sanitizing all surfaces in the kitchen and bathrooms, cleaning the inside and outside of the refrigerator and microwave, cleaning the exterior and grates of the gas stove, the inside and outside of all drawers and cabinets, dusting the ceilings, ceiling fans, light fixtures, and blinds, cleaning the windowsills and insides of the windows, scrubbing the baseboads, vacuuming the linoleum, carpet, and laminate and mopping the linoleum and laminate flooring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Denise H.
12/2008
5.0
house cleaning
  + -1 more
When I first contacted Susan via email, she was extremely responsive. We spoke on the phone thereafter and I was very impressed with her professionalism. She takes real ownership of her services and is very sincere in making sure her customers are satisfied with her work. Unfortunately, my employment is being terminated and we are cutting back on things, otherwise, I'd have Susan back in a heartbeat. We are planning to use her on a regular basis once our budget gets back on track.
Description of Work: I contacted Susan the first week of November and Susan scheduled us for the following week. We recently moved to Charlotte mid-July and our home was in need of a deep cleaning. Susan spent one day cleaning the upper level of our home and came back the next day to finish the lower level. Susan cleaned the least of things you'd expect! She was extremely thorough and conscientious. Our home looked amazing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Contact information

PO Box 337, Pineville, NC 28134


Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Home and Garage Organization,
Window Cleaning,
Animal & House Sitting

FAQ

Clarity Cleaning Services is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Clarity Cleaning Services accepts the following forms of payment: Check
Yes, Clarity Cleaning Services offers free project estimates.
Yes, Clarity Cleaning Services offers eco-friendly accreditations.
Yes, Clarity Cleaning Services offers a 5% senior discount.
No, Clarity Cleaning Services does not offer emergency services.
Yes, Clarity Cleaning Services offers warranties.
Clarity Cleaning Services offers the following services: Residential & commercial cleaning, appliance cleaning
Outdoor windows.

Contact information

PO Box 337, Pineville, NC 28134


Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM