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Clarity Cleaning Services

House Cleaning, Floor Cleaning and Waxing, Home and Garage Organization,

About us

Earth friendly cleaning with a passion for organizing spaces. Complimentary (15 minute) in-home consultations. Additional charge for after-hours services and lock-outs. May contact through text at 803-517-0159, call or email.

Business highlights

17 years of trusted experience

Services we offer

Residential & commercial cleaning, appliance cleaning

Services we don't offer

Outdoor windows.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check

Photos of past projects

Reviews

4.996 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 26-96 of 96 reviews

Jenny P.
02/2014
5.0
house cleaning
  + -1 more
Susanne did an excellent job. She was very thorough and extremely personable. She was running late that day (the holidays are a very busy time of year), but she stayed over an extra half hour beyond the purchased time to ensure the job was done completely and that my expectations were exceeded. She was prompt in replying to my call/email and notified me of scheduling changes. I will use Clarity Cleaning Services in the future and would recommend them to anyone looking for a deep clean!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Clarity Cleaning Services
So glad you were happy with the work we completed in your home! Thank you for the positive review.

Thomas B.
10/2013
5.0
house cleaning
  + -1 more
Susanne cleaned my house so well it looked better than when I first moved in.
Description of Work: Home cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Clarity Cleaning Services
Thank you so much. Glad to have been able to help!

Melissa or Michael W.
10/2013
5.0
house cleaning
  + -1 more
Susanne arrived on time with a helper. The ladies jumped right in with one starting on the cabinets and the other in the fridge. They had a good system and seemed to flow around the kitchen cleaning everything along the way. They did a fantastic job on the cabinets, the fridge and oven were left spotless as well. They finished in what seemed no time at all, but everything was done. We would certainly call them again.
Description of Work: deep cleaning of kitchen

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary T.
09/2013
5.0
house cleaning
  + -1 more
Everything was sparkling clean, we had good conversation (including her recommendations for cleaning products) which didn't slow her down a bit. I had cleared out the cabinets before she got here, and she had enough time left to help me put some of the things away (I preferred to do that myself, so I'd know where my stuff was). Suzanne really seems to enjoy her work, and I really enjoyed having her here.
Description of Work: With a helper, she cleaned all the base cabinets (8) in my kitchen, including all the drawers (21) and the inside and outside of the cabinets, plus the outside of all the upper cabinets, the windowsills and the woodwork.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Richard P.
09/2013
1.0
house cleaning
  + -1 more
I purchased a big deal for two hours of in depth kitchen cleaning. My home is less that a half hour away for this company. I was expecting guests and wanted my home cleaned before they arrived. She kind of left me in a bind at the last minute.
Description of Work: I scheduled an appointment for them to clean my home. The day before she called and said it was too far to drive.

Rating CategoryRating out of 5
value
5.0


Response from Clarity Cleaning Services
Again, my apologies for not servicing your area. When we spoke 4-5 days prior to the day you requested I then let you know that your address wasn't able to be located on my GPS. Where it did direct me was 55 mins away and you said that you completely understood. Leaving you in a bind was never the intent.

Evan P.
09/2013
5.0
house cleaning
  + -1 more
Everything including the inside of the fridge and inside the oven were cleaned. Awesome job
Description of Work: Deep cleaned the kitchen

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

deborah C.
09/2013
5.0
house cleaning
  + -1 more
They were absolutely fantastic. They were also very easy to talk to and have in your home. If you require detailed and thorough cleaning then Clarity Cleaning is for you. And it makes it doubly nice that THEY are also so nice and easy to get along with. An overall delightful experience.
Description of Work: Suzanne and Dale, her assistant, arrived right on time and started to work. I was amazed at their work ethic and attention to detail! They got to the smallest speck of dirt in my kitchen - it could not hide from them!!!!! .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tiffany P.
09/2013
5.0
house cleaning
  + -1 more
It went very well. they showed up on time and on schedule and went right to work. They were very professional and completed the job within a timely manner. We'll definitely seek their services again.
Description of Work: Deep cleaned our kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Michelle C.
08/2013
5.0
house cleaning, floor cleaning
  + 0 more
Susanne and Crystal did a great job deep cleaning my kitchen. It looks amazing, and I learned some new cleaning tips!
Description of Work: Kitchen deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Deanna W.
08/2013
5.0
house cleaning
  + -1 more
Suzanne is fabulous. Not only is she outstanding at what she does, she is a super nice person, too. She got right down to business, brought her own supplies, worked tirelessly and everything was spotlessly clean when she left. I recommend her HIGHLY!
Description of Work: Thoroughly cleaned - inside and outside - two refrigerators and an oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Linwood B.
08/2013
5.0
house cleaning, floor cleaning
  + 0 more
They arrived right on time, were very friendly and did a beautiful job of thorough cleaning.
Description of Work: Deep cleaning of two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

PIPER C.
07/2013
5.0
house cleaning, floor cleaning
  + 0 more
Clarity was responsive when I called. We set up a time early in the morning, but she got caught up in a major traffic jam (it was on the news, traffic on interstate had to be rerouted during morning rush hour). She called to let me know that should would not be able to arrive at the time she originally stated. This was not a problem for me and she arrived approx. 30 minutes later. She did an excellent job cleaning the two full bathrooms. They have not looked that good since they were new (now 25 years old). When she finished with the house I asked if she had time to look at my camper. She spent another hour cleaning the camper. She is a "positive energy" person and we had some great conversations. After she cleaned the baths and camper I felt very good that those tasks were done and off my "to-do" list. I intend to use her again and will recommend her to friends.
Description of Work: Deep cleaned two bathrooms in the house and a 25-ft camper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Clarity Cleaning Services
Thanks so much for the Wonderful review. It was my pleasure to meet you and give you a hand around the house.

Julie D.
07/2013
5.0
house cleaning, floor cleaning
  + 0 more
Susanne and Clarity Cleaning were absolutely fantastic. My place was a mess and worse than what I?m sure she was expecting when she arrived. She did an unbelievable job to not only get the bathrooms cleaned, but back to looking brand new. I did not even recognize them by the time she was finished. It was a total transformation and I am very grateful for her and Clarity Cleaning.
Description of Work: Cleaned bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Clarity Cleaning Services
Thank you for taking the time to post such a glowing report about our service. So glad you will be enjoying the "new" bathrooms.

Mary R.
07/2013
5.0
house cleaning
  + -1 more
I didn't like the workers attitude but they did good work.
Description of Work: They cleaned the bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Clarity Cleaning Services
First let me apologize for any unwelcome energy brought into your home. That is certainly NOT our goal. We appreciate you taking time out of your day to write a review on our efforts and that you're pleased with the results.

Robert H.
07/2013
5.0
house cleaning
  + -1 more
Susanne and her son Vernon did the work and they just seem to be trustworthy, good, honest and hardworking people which is most important to us. They were highly communicative about the appointments, worked thoroughly the whole time they were here (5 hours for each appt.) and the resultant work was outstanding in both cases. They weren't worried at all about the amount of time it took, just about doing a through job. We're thrilled with our clean kitchen and front porch!
Description of Work: Deep cleaned kitchen and subsequently deep cleaned the entire front porch/stone work etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$298

Response from Clarity Cleaning Services
So glad you all are happy with the work done in your home. Your feedback is greatly appreciated.

LEE B.
07/2013
5.0
house cleaning
  + -1 more
Did a great job. Suzanne is extremely thorough with vey little directions.
Description of Work: Suzanne and her assistant did an excellent job doing things that had not been done by my current cleaning service. It was wonderful to one home from running errands to see such a thorough job. The refrigerator was sparkling. The cupboards shined. Everything was just a great job. What a gift this was for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Clarity Cleaning Services
[member name removed] I'm so thrilled you came home and were happy with our efforts. FYI, everything done aside from cleaning out the fridge is on our regular checklist for cleaning a kitchen. Thanks for taking time to post a response about Clarity!

Carmel J.
06/2013
5.0
house cleaning, floor cleaning
  + 0 more
Susan and Iris arrived on time and were very friendly and professional. They went straight to work and had a great team system! My kitchen is SO SPOTLESS that I'm afraid to touch anything - LOL!! I would so recommend them to anyone and everyone and I will be using them again in the future! Thanks ladies for a wonderful experience!
Description of Work: Deep cleaned the kitchen - dusted the walls and base boards, wiped the cabinets inside and out, washed and wiped the lightning fixtures, cleaned the sink, countertops, stove and refrigerator (make sure you take your junk out first - lol). The floors were steam cleaned and the best part was all products were "green".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Clarity Cleaning Services
[removed member name], what a super thoughtful member who made our efforts easy breezy. It was a treat to help out especially for family coming into town and for your birthday. So glad you're enjoying the sparkling clean kitchen. Thanks for taking time out to post this nice review.

Adam R.
06/2013
5.0
house cleaning
  + -1 more
Suzanne was very responsive to my emails and got me on the schedule very quickly, despite what I would assume would be an abnormally busy time given that I purchased my cleaning as an Angie's List Big Deal. She arrived on time and it took her around two hours to thoroughly clean all the bathrooms (which, while not filthy, had not been cleaned in some time). Very satisfied with the work!
Description of Work: Cleaned the (very large) master bathroom, second full bathroom, and downstairs half bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Clarity Cleaning Services
[member name removed] thank you for such speedy review. We appreciate you taking a moment out of your day to do so. It was a pleasure meeting you and being able to help out with some of your cleaning chores. Please keep us in mind for any future cleaning projects. Gratefully, Susanne Spencer

Karen F.
02/2013
5.0
house cleaning
  + -1 more
I have recently built my home and have been working with many individuals, with both positive and negative results. However, working with Susanne is a pleasure.
Description of Work: I am new to the area and was looking for someone to clean my home on a regular basis when I found Susanne. When she initially came to meet me and look at my home, she was very thorough in discussing what she does for a client. She took note of the special items (antiques, chandelier, etc) I have and asked how I would like them to be cleaned.. She was also able to provide a Certificate of Insurance via email documenting her liability coverage. This was impressive to me in that no detail to running her business was left untouched. Today she came back to do her initial cleaning and I was very pleased with how my home looks. She was very thorough and methodical in the way she completed the job. I plan on using Susanne on an every 3-4 week basis. If you are looking for someone to professionally clean your home with an eye for detail, then call Susanne.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

KELLEY S.
12/2012
4.0
house cleaning
  + -1 more
Unfortunately, she charges by the hour and it was taking her 4 to 5 hours to clean our home at $40/hr. Our home is less than 3000 square feet in size, and we only had her clean our downstairs. Just could not afford her services at that rate.
Description of Work: Basically a one person cleaning service (which we prefer). Suzanne is very thorough and did a great job cleaning our home. We utilized her services twice, having recently moved to the area. She was very accommodating, cleaning our home the day before Thanksgiving.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Response from Clarity Cleaning Services
When I came out to your place (40 Mile rt) for the free consult. Your husband was informed of the rates based on 'your' needs (6 cats) vacuuming of upholstered furniture, location and how long I proposed it would take to thoroughly complete the task. Several weeks had passed before you all contacted me again to do the initial cleaning, which generally is the longest. Everyone's idea of clean may vary BUT for my standards they remain constant. What you informed me of AFTER I performed my work, was that you had been paying a woman $50 to clean your 5,000 sq ft home in OH. That was not a competitive rate that I would be able to match. All things considered I proudly and willingly provide Clarity clients with a professional cleaning and positive energy. This complaint could have been avoided had you decided to use someone that more appropriately matched your budgeting criteria from the onset. Thank you for the experience.

Janine K.
12/2012
5.0
house cleaning
  + -1 more
Susanne gets the job done. She comes prepared, gets to work and you have a sparkling clean home.
Description of Work: House cleaning, from top to bottom!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

ELIZABETH P.
10/2012
5.0
house cleaning
  + -1 more
I've been using Clarity Cleaning for the past 18 months. This is my 3rd experience with a cleaning service but the previous two were many years ago. I am extremely meticulous about my house and how I want things to look with a lot of emphasis on detailed cleaning. Before I met Susanne and had her company's services, I was skeptical that I would ever find anyone that could suit me. Clarity Cleaning changed my mind. Susanne and her team do a very thorough work and leave nothing undone. She picks up on things that may not be in her normal routine and takes the time to do them. In addition to the cleaning service every other week, Susanne has also done deep cleaning fr me including deep floor cleaning including tile grout, refrigerator and stove cleaning. I have always been very pleased with the services provided. In addition to excellent work, Clarity also uses product that are environmentally friendly and in some cases suggests products that are of a higher quality and a lesser cost. The other thing I have to mention is that we have 2 cats, one of which is always trying to go out the door and has physical disabilities. Susanne comes to my house and is always vigilant to ensure that the cats are never afraid or stressed out and when I get home the house looks incredible and the cats are safe and sound. I highly recommend Clarity Cleaning
Description of Work: Housecleaning services including, dusting, vaccuuming, steam cleaning floors, detailed bathroom cleaning, detailed kitchen cleaning including stove and toaster oven. Extra services that Clarity performed indcuding: Deep cleaning of tile / grout floors, refrigerator cleaning and oven cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

DeeDee S.
08/2012
5.0
house cleaning
  + -1 more
The team arrived promptly, worked without a break and departed leaving me a VERY HAPPY homeowner. My visitors over the Holiday Weekend (Independence Day) were amazed and said they had not seen the place as fresh and neat in the several years since my accident. I will DEFINITELY be using Clarity Cleaners again and would recommend their work to anyone.
Description of Work: Susanne booked me on short notice for a deep cleaning of my 3 bedroom townhouse. She brought one assistant. They went to work immediately, worked steadily and thoroughly and stayed longer than originally estimated to finish the job to their satisfaction as well as mine.The team washed my inside windows (they sparkle and the house seems lighter!), changed bed linens, dusted every surface including the baseboards, vacuumed all rooms and steam cleaned the bathrooms and the kitchen floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Elfriede W.
07/2012
5.0
house cleaning
  + -1 more
The price is expensive. She is a very thorough cleaner, very conscience, punctual, and does a very good job. She is a good girl, and I like her. She works independently; I don’t have to tell her and she does a good job on her own. She is very dependable.
Description of Work: I used Clarity Cleaning Services to clean my condominiums.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Elizabeth T.
04/2012
5.0
house cleaning, window cleaning
  + 0 more
I was very pleased. She did an excellent job.
Description of Work: She cleaned the whole house. She did as much as she could within 4 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

PO Box 337, Pineville, NC 28134


Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Home and Garage Organization,
Window Cleaning,
Animal & House Sitting

FAQ

Clarity Cleaning Services is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Clarity Cleaning Services accepts the following forms of payment: Check
Yes, Clarity Cleaning Services offers free project estimates.
Yes, Clarity Cleaning Services offers eco-friendly accreditations.
Yes, Clarity Cleaning Services offers a 5% senior discount.
No, Clarity Cleaning Services does not offer emergency services.
Yes, Clarity Cleaning Services offers warranties.
Clarity Cleaning Services offers the following services: Residential & commercial cleaning, appliance cleaning
Outdoor windows.

Contact information

PO Box 337, Pineville, NC 28134


Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM