123 APPLIANCE REPAIR

Appliance Repair, Appliance Repair - Small, Electrical

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

When you call 123 Appliance Repair, you will experience service from the most professional and skilled technicians in the industry. We offer top-of-the-line customer service for all appliance repair. LICENSE #139676.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

APPLIANCE REPAIR AND SERVICES, REFRIGERATORS, WASHERS, DRYERS, ICEMAKERS, RANGES, STOVES, WALL OVENS, MICROWAVES, & DISHWASHERS.

Services we don't offer

Wine Coolers, Beer Chillers, Commercial appliances, Mixers, Blenders, Cloth Irons, AC Units (Heating & Air), Westinghouse, Bacor, Sub Zero, Bosch, Thermador, Fisher and Paykel No warranty work direct with Warranty Companies, Plumbing

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,402 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 76-100 of 1402 reviews

Mary Lee F.
03/2020
5.0
appliance repair
  + -1 more
Excellent. Responded quickly, fixed the dryer, and the charges were reasonable. I admire the agility of the repairman in getting behind the dryer!
Description of Work: Dryer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim C.
03/2020
5.0
appliance repair
  + -1 more
Perfectly. This was probably the fifth or sixth time in a decade I had called 123 Appliance Repair to come fix something. Every time has been a satisfying experience and reasonable value to keep my appliances in proper working order. Jim
Description of Work: Icemaker repair this time

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

James W.
03/2020
5.0
appliance repair
  + -1 more
Super responsive, high quality work! Have used them twice for a dishwasher and a refrigerator. Highly recommend.
Description of Work: Repaired water filtration system in refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Dianne F.
03/2020
5.0
appliance repair
  + -1 more
Great! Jermaine quickly determined the issue (and more), fixed it and it was up and running again. He was friendly, knowledgeable and quick!! I only rated the "price" a B because I really don't know how much these things cost and thought it was a good price.
Description of Work: clothes dryer would not start

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzette M.
03/2020
5.0
appliance repair
  + -1 more
same day I called they were able to fit us in. worker was courteous and quickly discovered issue. He had a the equipment on his truck and was able fix. cost was reasonable.
Description of Work: dryer drum was off balanced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda M.
02/2020
5.0
appliance repair, small appliance repair
  + 0 more
Not only was the work done promptly and at a reasonable cost, but we were instructed how to fix ourselves. That is the mark of integrity!
Description of Work: Removing broken light bulb base that was mangled from microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

PAT R.
02/2020
5.0
appliance repair
  + -1 more
James Smith did a great job. Mr. Smith is very professional, courteous and friendly. He is extremely knowledgeable concerning appliance repair. We have used 123 Appliance in the past with the same excellent results. If you need appliance repair, you can't go wrong calling 123 Appliance!
Description of Work: Replaced switch on electric stove and replaced belt on electric dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Laura W.
02/2020
5.0
appliance repair
  + -1 more
They are a great company that I have used for several repair jobs. Scheduling is convenient via the website and the technicians are professional and prompt. I am very happy to recommend their services.
Description of Work: Dishwasher repair, washing machine repair, fridge repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LYNN B.
02/2020
5.0
appliance repair
  + -1 more
James came right on time and knew just what to do. He also saved me some money by advising against an expensive repair on a microwave.
Description of Work: Repair of dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah B.
02/2020
5.0
appliance repair
  + -1 more
Technician was friendly and knowledgeable. While the issue turned out to be the one thing we were hoping it wasn't, the repair itself was completed well, and the machine now works nicely.
Description of Work: washer repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Lindsay V.
01/2020
5.0
small appliance repair
  + -1 more
The guys are always very prompt in returning my calls and even gave advice over the phone of things to try to avoid a service cost fee. Would absolutely hire again!
Description of Work: Refrigerator repairs and dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ALAN C.
01/2020
5.0
appliance repair
  + -1 more
Jermaine called when he was on the way and arrived on time. He patiently listened and quickly diagnosed the issue with the washer. He repaired that and then thoroughly cleaned the dishwasher and dryer. He provided tips for using the appliances and extending their lives. He was pleasant, patient, and professional.
Description of Work: Repair washer, clean dishwasher, clean dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Dan J.
01/2020
5.0
appliance repair, small appliance repair
  + 0 more
These guys are top-notch. They have demonstrated technical expertise with all kinds of household appliances. They are honest, do excellent work, and have reasonable/responsible pricing. I have reached out to them for the past few years for several large and small household appliance repairs, and they have always tried to assess my problem first by phone to determine if the issue really warrants a service call--i.e., they understand that sometimes there are lower cost or better alternatives for their customers. E.g., once I was able to fix a problem myself with a little information, and another time, they were able to confirm that the cost of a new appliance was less/more practical than fixing the one I already had. Based on how they have treated me, I will absolute call these guys the next time I have have an appliance problem.
Description of Work: Appliance repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chester C.
12/2019
5.0
appliance repair
  + -1 more
Excellent work. Service tech was on time and ready.
Description of Work: Repair washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Allison N.
12/2019
5.0
appliance repair
  + -1 more
We have had James out to the house multiple times to take care of various repairs on our appliances over the years. Very professional. He is always able to take care of the issues we are having. I used to call sears, now I call 123 Appliance Repair.
Description of Work: Clothes Washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

Colby N.
12/2019
5.0
appliance repair, small appliance repair
  + 0 more
Refrigerator and dryer repairs were both done promptly, economically and professionally.
Description of Work: Refrigerator and dryer repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Paul T.
12/2019
5.0
appliance repair, small appliance repair
  + 0 more
123 Appliance Repair were great to work with and very responsive. They came out right away and did an excellent job fixing our washer and dryer which needed service. The repairmen were professional, polite, and did an excellent job.
Description of Work: Washer & Dryer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dianne F.
12/2019
5.0
appliance repair
  + -1 more
Serviceman was prompt and quickly resolved the issue. Did not try to "sell" me anything just reviewed the problem and fixed it.
Description of Work: washing machine was stuck on "lock"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela V.
12/2019
1.0
appliance repair
  + -1 more
He came the first time on the 13th I believe b/c he had to order the part. Returned on the 19th put the motor in. It made one row of ice and stopped. We waited a few days to see if it would start. Phoned back and had to leave. We never received a call back. Someone is scheduled to come tomorrow.
Description of Work: He stated I needed a new motor for the ice maker

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$249

Response from 123 APPLIANCE REPAIR
Mistaken Company Review: Non-Member mistakenly reviewed us intending to review another company with a similar name. She tried to call and email Angie's list but was unable to reach anyone because she does not have a current membership. I called and emailed my rep but he responded that Angie's list does not allow vendor sales reps to reach out to the customer to remove the reviews. I asked for special consideration that he contact the powers that be at to get this review down. We are hoping that this review will be taken down by Angie's List so it does not negatively impact our score. Member was very apologetic and remorseful about the mistake she had made. We thank her for trying to resolve the issue and we await Angie's List's response to do the right thing and take this review down.

Cliff G.
12/2019
5.0
appliance repair
  + -1 more
James is always great to work with, either on the phone or in person. Great experience.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laura H.
11/2019
5.0
appliance repair
  + -1 more
The repair person was professional and courteous and fixed the problem quickly.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ellen K.
11/2019
5.0
appliance repair
  + -1 more
Service was prompt, professional and quick. One of the control boards went out and had to be replaced.
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

SCOTT N.
11/2019
5.0
appliance repair
  + -1 more
We have used 123 appliance repair for several appliances over the years. They are quick to respond, very professional, and have solved the issue reach time. Once they have the issue diagnosed and the part, they will be in and out of your house in an hour. If it's not worth it to fix your appliance and buy another one, they even tell you that and don't waste your time. The cost is the price of the part and the time it takes to install. He fixes everything very quick. He won't be there all day tinkering.
Description of Work: Refrigerator, washer, dryer, dishwasher, stovetop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ed W.
11/2019
5.0
appliance repair
  + -1 more
Once I got the tech on the phone it all went smoothly. I needed a main control board, but that was much much better than replacing the very nice fridge. And I didn't even have to go there (I was away in Florida, so was delighted to handle everything by phone).
Description of Work: Refrigerator in my rental hour was warm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

CAROL E.
11/2019
5.0
appliance repair
  + -1 more
It took a couple of visits to identify the real problem but once that was determined, it was quickly back in working order. Communication was excellent. Will definitely use again.
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Contact information

11021 Downs Rd STE C, Pineville, NC 28134

https://www.123appliancerepair.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Electrical

FAQ

123 APPLIANCE REPAIR is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

123 APPLIANCE REPAIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, 123 APPLIANCE REPAIR does not offer free project estimates.
Yes, 123 APPLIANCE REPAIR offers eco-friendly accreditations.
No, 123 APPLIANCE REPAIR does not offer a senior discount.
Yes, 123 APPLIANCE REPAIR offers emergency services.
Yes, 123 APPLIANCE REPAIR offers warranties.
123 APPLIANCE REPAIR offers the following services: APPLIANCE REPAIR AND SERVICES, REFRIGERATORS, WASHERS, DRYERS, ICEMAKERS, RANGES, STOVES, WALL OVENS, MICROWAVES, & DISHWASHERS.
Wine Coolers, Beer Chillers, Commercial appliances, Mixers, Blenders, Cloth Irons, AC Units (Heating & Air), Westinghouse, Bacor, Sub Zero, Bosch, Thermador, Fisher and Paykel No warranty work direct with Warranty Companies, Plumbing

Contact information

11021 Downs Rd STE C, Pineville, NC 28134

https://www.123appliancerepair.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM