123 APPLIANCE REPAIR

Appliance Repair, Appliance Repair - Small, Electrical

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

When you call 123 Appliance Repair, you will experience service from the most professional and skilled technicians in the industry. We offer top-of-the-line customer service for all appliance repair. LICENSE #139676.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

APPLIANCE REPAIR AND SERVICES, REFRIGERATORS, WASHERS, DRYERS, ICEMAKERS, RANGES, STOVES, WALL OVENS, MICROWAVES, & DISHWASHERS.

Services we don't offer

Wine Coolers, Beer Chillers, Commercial appliances, Mixers, Blenders, Cloth Irons, AC Units (Heating & Air), Westinghouse, Bacor, Sub Zero, Bosch, Thermador, Fisher and Paykel No warranty work direct with Warranty Companies, Plumbing

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,402 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 251-275 of 1402 reviews

John W C.
07/2017
5.0
appliance repair
  + -1 more
The repairman was nice, quick, and extremely knowledgeable. He diagnosed the problem and repaired it very fast. He worked quietly and cleaned everything up when done. This is the second time I have hired this company and they are excellent.
Description of Work: Freezer was leaking onto the floor. Needing a replacement drainage hose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Maria M.
07/2017
5.0
appliance repair
  + -1 more
Couldn't have had better service! Highly recommended! Mr. James went out of his way to help me and was so professional and overall the nicest person!
Description of Work: Washing Machine repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth S.
07/2017
5.0
appliance repair
  + -1 more
Their online repair request form is so convenient, and they called to schedule repair the next day. They also called when they were 20 min away, to let me know they were on their way. So quick, and so professional, really appreciate this company!
Description of Work: Washing machine repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Charmaine M.
07/2017
5.0
appliance repair
  + -1 more
Associate had parts to repair my oven.
Description of Work: Oven repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tuan N.
07/2017
2.0
appliance repair
  + -1 more
The repair person came promptly and took a look at my fridge. He looked inside for few seconds and then look at the back of the fridge for literally 0.5 seconds. Before he touched any of his tools he said he knew what the issue was and that it was not good. I then ask "not good as in expensive not good?". He said yes its going to be expensive. He quoted me price of over 500 to fix the issue. Around 550 I believe. I told him it wouldnt be worth it for me to pay that much for a 12 year old fridge. So i told him ill just pay for the 60.00 fee to come look at my fridge. I watched a few youtube videos and then i checked all the major parts. I later got another person to check the fridge and he quoted me 140 to fix it. 140.00 dollars later my fridge is now working fine.
Description of Work: My refrigerator stop cooling.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$60

Karen H.
06/2017
5.0
small appliance repair
  + -1 more
James was on time and installed the new ice maker in no time. He was thoughtful to my time schedule. The price was very reasonable. When I need an appliance worked on, I will be using him again for sure.
Description of Work: replaced broken ice maker
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephen G.
06/2017
5.0
appliance repair
  + -1 more
Correctly found problem and came up with affordable solution.
Description of Work: Washer drum not spinning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

MARY H.
06/2017
5.0
appliance repair
  + -1 more
Was very pleased with the entire process, including the costs.
Description of Work: Repair my refrigerator which had died and needed a new motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Beth C.
06/2017
5.0
appliance repair
  + -1 more
The serviceman evaluated the machine, ordered a part, and when he went to install it, he discovered a more serious problem. He advised me to get a new machine.
Description of Work: Needed a washing machine fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CAROLYN B.
06/2017
5.0
appliance repair
  + -1 more
James was very responsive, and resolved our dryer issue efficiently. Thank you!
Description of Work: Our Samsung dryer died.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Alison M.
06/2017
5.0
appliance repair
  + -1 more
Great! The technically was very helpful and friendly.
Description of Work: Gas stove kept clicking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Collin S.
06/2017
5.0
appliance repair
  + -1 more
Technician was able to diagnose and repair the problem quickly. I would highly recommend.
Description of Work: Refigerator was not cooling

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Sumit B.
06/2017
4.0
appliance repair
  + -1 more
Very friendly. Quote was little pricey so got fixed from elsewhere
Description of Work: Oven repair

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

M D.
06/2017
4.0
appliance repair
  + -1 more
Price was too high..repairman said he would research a lower item price but I never heard from him again.
Description of Work: Estimate on fixing washer

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

LISA S.
06/2017
1.0
appliance repair
  + -1 more
Horrible service. Actually, no service. Appointment made for time window between 5-7 p.m. Called at 7 p.m. to say they were on their way. Still not at home by 8:05 P.M. with no further contact. Will never try to hire this company again.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from 123 APPLIANCE REPAIR
Dear Member, We sincerely apologize we were running late and it was going to be too late for you. Please accept our humble apology. Please let us know how we can make it up to you. Sincerely, 123

Michael E.
06/2017
5.0
appliance repair
  + -1 more
James was quick and showed up the same day I called. I'm still waiting to hear back from him on whether or not it has come in so it can be swapped out. My frig is set on one setting and a lot of my items (including bottled water) freeze. Hopefully will hear something soon. I've been waiting since March.
Description of Work: Thermostat went out on my Frig. James replaced with a temporary because the original part was on backorder.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$284

ROBERT M.
05/2017
4.0
appliance repair, electrician
  + 0 more
Found and corrected wiring problem in switch for unit
Description of Work: Resolve non-starting dishwasher

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$110

Donna T.
05/2017
5.0
appliance repair
  + -1 more
They're great. They came when they said were going to. They were polite, helpful and quick. They were everything you would expect an appliance repairman to be. I believe we called Easter weekend and they didn't have an answering machine saying they were closed which I assumed they were because they didn't call back that time. I have nothing to compare the price to. The quality was excellent. I would absolutely use them again but I hope I don't have to.
Description of Work: They replaced the heating coil in our oven.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Tammy T.
05/2017
5.0
appliance repair
  + -1 more
This company is professional, courteous, prompt, and knowledgeable.
Description of Work: Our icemaker stopped making ice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kim M.
05/2017
5.0
appliance repair
  + -1 more
Arr,Ived on time, called back when they said they would. They had to order parts and had them with a couple of days, came back and installed.
Description of Work: I have used the several times and have always been satisfied with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Patrick F.
04/2017
5.0
appliance repair
  + -1 more
Excellent they were very honest about what to repair what to replace. What brands they felt were better to replace with based in their experience.
Description of Work: Refridgerator, dishwasher, washer and dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sybil W.
04/2017
3.0
appliance repair
  + -1 more
Not well. After $400.00 worth of repairs, I'm going to have to buy a new refrigerator. I'm very disappointed with the quality of work done by 123 Appliance Repair. I found them on Angie's List.
Description of Work: In March of this year, my refrigerator freezer and ice maker stopped working. The first service tech that came out worked on it and said it should be fine. The next day, I had to place a second service call, because the freezer and ice maker had stopped working again. A different tech worked on the refrigerator for quite a while and he too said it was fixed. Everything seemed to work fine until a week ago. The freezer and ice maker stopped working again. I called a different company and their repair tech said the refrigerator was leaking freon. I found this ironic, because the second time 123 Appliance Repair worked on the refrigerator, they cleared lines and added freon (with a blow torch). I am inclined to believe that they are the reason the freon is leaking now. Cost for this repair would be $400.00. Since I already spent about $400.00 on the first two repairs, I have decided to purchase a new refrigerator. It upsets me because the one I have is only 5 years old. The warranty ran out in 2016. While everyone I dealt with at 123 was professional and courteous, I would not recommend their service.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Vicky G.
04/2017
5.0
appliance repair
  + -1 more
Talking to repairman on phone during first call to ABC resulted in his ability to accurately diagnosis the problem and bring the appropriate replacement part with him. Entire service call lasted only35-40 minutes.
Description of Work: Replaced cooling unit on refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara M.
04/2017
5.0
appliance repair
  + -1 more
Easy. Serviceman was very efficient. Explained what was wrong and showed how he fixed it.
Description of Work: Fixed ice maker in the refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kay L.
04/2017
5.0
appliance repair
  + -1 more
The 123 Appliance Repair representative had if fixed in less than 10 minutes and did an excellent job.
Description of Work: Needed to have my dishwasher reinstalled (brackets had broken).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

11021 Downs Rd STE C, Pineville, NC 28134

https://www.123appliancerepair.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Electrical

FAQ

123 APPLIANCE REPAIR is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

123 APPLIANCE REPAIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, 123 APPLIANCE REPAIR does not offer free project estimates.
Yes, 123 APPLIANCE REPAIR offers eco-friendly accreditations.
No, 123 APPLIANCE REPAIR does not offer a senior discount.
Yes, 123 APPLIANCE REPAIR offers emergency services.
Yes, 123 APPLIANCE REPAIR offers warranties.
123 APPLIANCE REPAIR offers the following services: APPLIANCE REPAIR AND SERVICES, REFRIGERATORS, WASHERS, DRYERS, ICEMAKERS, RANGES, STOVES, WALL OVENS, MICROWAVES, & DISHWASHERS.
Wine Coolers, Beer Chillers, Commercial appliances, Mixers, Blenders, Cloth Irons, AC Units (Heating & Air), Westinghouse, Bacor, Sub Zero, Bosch, Thermador, Fisher and Paykel No warranty work direct with Warranty Companies, Plumbing

Contact information

11021 Downs Rd STE C, Pineville, NC 28134

https://www.123appliancerepair.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM