123 APPLIANCE REPAIR

Appliance Repair, Appliance Repair - Small, Electrical

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

When you call 123 Appliance Repair, you will experience service from the most professional and skilled technicians in the industry. We offer top-of-the-line customer service for all appliance repair. LICENSE #139676.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

APPLIANCE REPAIR AND SERVICES, REFRIGERATORS, WASHERS, DRYERS, ICEMAKERS, RANGES, STOVES, WALL OVENS, MICROWAVES, & DISHWASHERS.

Services we don't offer

Wine Coolers, Beer Chillers, Commercial appliances, Mixers, Blenders, Cloth Irons, AC Units (Heating & Air), Westinghouse, Bacor, Sub Zero, Bosch, Thermador, Fisher and Paykel No warranty work direct with Warranty Companies, Plumbing

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,402 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 126-150 of 1402 reviews

Philip M.
08/2019
5.0
appliance repair
  + -1 more
Our tech came out and quickly diagnosed the problem and promised to return with the part the next day. He did so, quickly changed it out and our fridge is now right as rain. Very efficient. Great customer service.
Description of Work: Samsung refrigerator wasn't keeping cool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

William L.
08/2019
5.0
appliance repair
  + -1 more
It went very well. James was very responsive. First, in an effort to help save on diagnostic cost, he helped me figure out over the phone what was wrong, figured out the part we'd need, he then ordered the part and came out for the repair once the part arrived. The stove was repaired and works great.
Description of Work: We had our gas stove igniter and control panel replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne P.
08/2019
5.0
appliance repair
  + -1 more
The first repairman stated it was repaired but as the day wore on refrigerator still leaked. Contacted them again the same day and another repairman came and said it was unrepairable. Refrigerator was 22 years old.
Description of Work: The most recent was repair of refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat B.
08/2019
5.0
appliance repair
  + -1 more
The technician showed me where the leak was coming from without me having to ask. I liked that! He was thorough, personable and professional. When I had questions, he gave me clear explanations. Most importantly, my washer no longer leaks. I will definitely call 123 Appliance Repair again!
Description of Work: Repair water leak in washer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209.67

Janice H.
08/2019
5.0
appliance repair
  + -1 more
All you could want in a repair professional. The repairman was professional, polite and considerate. He showed up at the scheduled time, calling before as promised. He found the problem quickly and offered viable options to remedy. It’s always painful to have something go wrong with the fridge- especially if food is at risk of spoiling. The problem had allowed the coils to get frosted over, he used his gadget to remove it fast, saving the trouble of a full defrost. I would definitely use them again.
Description of Work: Refrigerator stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Valerie W.
08/2019
5.0
appliance repair, small appliance repair
  + 0 more
James was and always has been awesome, responding to the initial phone call, to showing up as he related, and diagnosing the problem. This company has never let us down and we would highly recommend 123 to anyone
Description of Work: Evaluation and repair of several appliances

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

hank G.
07/2019
4.0
appliance repair, small appliance repair
  + 0 more
This company does not service this area code
Description of Work: Refrigerator
Rating CategoryRating out of 5

Diane Y.
07/2019
5.0
appliance repair
  + -1 more
These guys are great! Professional, competent, pleasant, efficient, and speedy. I would definitely call them back and recommend them highly.
Description of Work: Oven board needed to be replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Christopher W.
07/2019
5.0
appliance repair
  + -1 more
Service technician discovered that the tub was cracked and leaking water. Since the repair would be very costly to replace the tube and the fact that the washer was old, I told the repair technician that I would replace the old washer with a new washer. He agreed with me. I was charged for the service, but the cost was adequate for the service performed.
Description of Work: Washer was leaking water. Needed to find out the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Darlene W.
07/2019
5.0
appliance repair
  + -1 more
James is always very professional and friendly. He has serviced all of my appliances at some point. I would not call anyone else to fix my appliances.
Description of Work: My dishwasher was leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Karl B.
07/2019
5.0
appliance repair
  + -1 more
professional, prompt, quick and affordable
Description of Work: over ed n wouldn't light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$241.75

Debbie L.
07/2019
5.0
appliance repair, small appliance repair
  + 0 more
very responsible , on time, did a great job !
Description of Work: kitchen disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LOUISA C.
05/2019
5.0
appliance repair
  + -1 more
Excellent service. Rapid response, knowledgeable and honest. Ron knew that there was a technical service bulletin out about the issue we were having with our refrigerator that was less than 2 years old. The parts alone were going to cost $500 and the refrigerator was just out of warranty. Ron encouraged me to call Whirlpool and gave me the technical service bulletin information to quote to try to get the parts paid for, even though he knew that meant Whirlpool would send their own technician to complete the repair. He only charged me the visit fee of $63 and his advice paid off - Kitchenaid is going to pay for the replacement parts. I appreciated the honesty and wish I could have demanded that 123 Appliance Repair complete the job. The Whirlpool certified technician seemed much less knowledgeable about the technical service bulletin and spent 30 minutes trying to figure out what parts to order before rescheduling the actual repair for 5 days later. I will always call 123 Appliance Repair for our appliance needs!
Description of Work: Refrigerator not cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy P.
05/2019
5.0
appliance repair
  + -1 more
123 Appliance Repair (James) is great. I've used them for all appliance repairs-primarily refridgerators & stove/ovens, for probably 15 years. They have always provided great service at a reasonable price. I would not hesitate to hire them again - they are the only company I use.
Description of Work: Repaired Ice-Maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David C.
04/2019
5.0
appliance repair
  + -1 more
Excellent. Quick, efficient and knowledgeable. Called ahead and had the correct parts
Description of Work: Clothes washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather P.
03/2019
5.0
appliance repair
  + -1 more
Then came quickly and resolved the issue. This is the third time I have used 123 appliance repair and I have been will served each time.
Description of Work: An ice fan error code on Fridge

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Ed W.
03/2019
5.0
appliance repair
  + -1 more
Unfortunately it took a few days for the part I needed to arrive. Then it was smooth and much better than replacing a fridge.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$240

Mike H.
03/2019
5.0
appliance repair, small appliance repair
  + 0 more
Service was great. Technician arrived on time and was thorough in his repair. He explained and showed me the cause of the ice maker problem. I would use them for future appliance repair Ed’s.
Description of Work: Ice maker repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dianne F.
03/2019
5.0
appliance repair
  + -1 more
Service Tech came out and checked washer and was able to reset it successfully without any problems. Only charged me for the service call and its been working just fine since. He was friendly, personable and explained what he was going to do first and if necessary the next steps so no surprises. Fortunately it was a quick fix. Would use them again definitely.
Description of Work: washing machine had flashing lid lock light and would not stop/open

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Patrick W.
03/2019
5.0
appliance repair
  + -1 more
Ice maker arm was broken and required new unit.
Description of Work: Ice maker on door of Samsung refrigerator was inoperable

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$306

Paul T.
03/2019
5.0
appliance repair
  + -1 more
My washing machine pump went out. 123 came out quickly and repaired it on the spot. They were wonderful to work with and I would recommend them to anyone.
Description of Work: Washing Machine Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

William S.
03/2019
5.0
appliance repair
  + -1 more
Representative was very professional and the response was very timely. He identified the issue promptly and provided options to resolve the issue.
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kathy H.
02/2019
5.0
appliance repair
  + -1 more
They come on the promised time, they are professional and followed up on their work.
Description of Work: Repair washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arlene B.
02/2019
1.0
appliance repair, small appliance repair
  + 0 more
put in a water pump. Washing is still not spinning correctly.
Description of Work: washer did not have a proper spin cycle

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$250

Tricia N.
01/2019
5.0
appliance repair, small appliance repair
  + 0 more
I had a two year old Whirlpool oven with a bad electrical panel. Dean told me to contact Whirlpool because it should not have already gone bad. Didn’t even charge a service call. I will definitely use them again. Honestly is refreshing.
Description of Work: Whirlpool oven repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

11021 Downs Rd STE C, Pineville, NC 28134

https://www.123appliancerepair.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Electrical

FAQ

123 APPLIANCE REPAIR is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

123 APPLIANCE REPAIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, 123 APPLIANCE REPAIR does not offer free project estimates.
Yes, 123 APPLIANCE REPAIR offers eco-friendly accreditations.
No, 123 APPLIANCE REPAIR does not offer a senior discount.
Yes, 123 APPLIANCE REPAIR offers emergency services.
Yes, 123 APPLIANCE REPAIR offers warranties.
123 APPLIANCE REPAIR offers the following services: APPLIANCE REPAIR AND SERVICES, REFRIGERATORS, WASHERS, DRYERS, ICEMAKERS, RANGES, STOVES, WALL OVENS, MICROWAVES, & DISHWASHERS.
Wine Coolers, Beer Chillers, Commercial appliances, Mixers, Blenders, Cloth Irons, AC Units (Heating & Air), Westinghouse, Bacor, Sub Zero, Bosch, Thermador, Fisher and Paykel No warranty work direct with Warranty Companies, Plumbing

Contact information

11021 Downs Rd STE C, Pineville, NC 28134

https://www.123appliancerepair.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM