123 APPLIANCE REPAIR

Appliance Repair, Appliance Repair - Small, Electrical

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

When you call 123 Appliance Repair, you will experience service from the most professional and skilled technicians in the industry. We offer top-of-the-line customer service for all appliance repair. LICENSE #139676.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

APPLIANCE REPAIR AND SERVICES, REFRIGERATORS, WASHERS, DRYERS, ICEMAKERS, RANGES, STOVES, WALL OVENS, MICROWAVES, & DISHWASHERS.

Services we don't offer

Wine Coolers, Beer Chillers, Commercial appliances, Mixers, Blenders, Cloth Irons, AC Units (Heating & Air), Westinghouse, Bacor, Sub Zero, Bosch, Thermador, Fisher and Paykel No warranty work direct with Warranty Companies, Plumbing

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,397 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 1101-1397 of 1397 reviews

DAPHNE B.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Service was great, very punctual, fixed my dryer and cleaned out the dryer vent while he was here!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

LotA M.
05/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike C.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James S.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired my gas dryer. Replaced solenoid valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kevin O.
04/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

bobbi S.
04/2016
4.0
appliance repair
  + -1 more
.
Description of Work: Our dryer was no longer rotating and was making a buzzing noise. The gentlemen that came out told me over the phone it was probably the motor. He then came out to look at the dryer. He came back the next convenient day and replaced the motor. We had to call a couple of days later, because the laundry area was becoming very hot. Turns out he hadn't properly reattached the vent. My husband was able to reattach without them coming back, so we did not have them return. It is a tight space, so perhaps understandable.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$349

Jan W.
04/2016
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: Replaced the water pump in my Maytag front-load washing machine. Very professional and friendly. Would use them again without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Randy F.
04/2016
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginia K.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fix water dispenser on fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald C.
04/2016
2.0
appliance repair
  + -1 more
unknown
Description of Work: Paid $25.00 for service on my dishwasher and went on a several week vacation. I forgot about my purchase on Angie's List. When I returned I remembered about the pre-purchase from Angie's List and sent 123 an E-mail to get reconnected and arrange a time to come. After weeks have yet to hear from then.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$25

Response from 123 APPLIANCE REPAIR
Dear Mr. [Member Name Removed], Good Morning. I am sorry we never made a connection. The only notification that we received from you was through the Angies List ap and we called the number in the app but were not able to reach you. I guess you were on vacataion. We also replied to you on the Angies List app as well. We searched our email database and did not find any emails from you. Please give us a call so that we can rectify the issue. We can either fix your appliance or refund your purchase. You can also follow up with Angies List as well. Our phone number is 704-323-9232. Our email address is info@123appliancerepair.com. Our website is ww.123appliancerepair.com. We are avaailable by text and live chat as well. Your wish is our command. Please let us know how we can get things resolved. Don

Tracie S.
04/2016
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: Replaced pump on washer, also helped me put a water mat under washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Jon C.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired refrigerator. Quick courteous, and accurate!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

Julie L.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Balanced my washing machine as it was bouncing around in the fliir

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Herb C.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: My dryer was making a banging noise. 123 AR responded promptly. A part had fallen lose and it was repaired. Very professional and prompt.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ken M.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired a washer and refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laura D.
03/2016
1.0
appliance repair
  + -1 more
unknown
Description of Work: The repairman (James) incorrectly assessed the problem with my washing machine. I spent $625 unnecessarily on a brand new washer, only to find out the problem was electrical. When I spoke with him on the phone afterward he was rude to me. The bright spot was that the office staff was friendly and reimbursed the service fee that I paid. However I still bought a new washer when the prob turned out to be with the electrical outlet. It would've only been a $2.00 repair from Lowes!
Rating CategoryRating out of 5
Yes, I recommend this pro

Coni J.
03/2016
1.0
appliance repair
  + -1 more
unknown
Description of Work: They never bothered to return my call. Went with someone else.

Rating CategoryRating out of 5
responsiveness
1.0


sabrina D.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristin P.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Ann B.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed my oven after I blew an internal fuse trying to self clean the oven. This happened a few days before Thanksgiving. I called them on a Sunday night James assured me he would have it fixed before Thanksgiving. :)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

ALEXIS M.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Michele S.
03/2016
5.0
appliance repair
  + -1 more
.
Description of Work: They were very honest with me and recommended I purchase a new refrigerator because the cost of the repairs would almost equal the same amount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$50

Jennifer G.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Susie W.
03/2016
2.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: Charged $50 to tell me that I needed new part. I asked them to give me a few days to think through whether I was going to replace part or get new dishwasher. Decided to ask them to order part for me and replace it. Left a total of 8 or so messages with company and service technician and only one time was the call returned (I missed it b/c was in mtg). It's been 6 weeks and nothing has happened.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from 123 APPLIANCE REPAIR
[Member Name Removed], I am sorry you had that expierence. I am not sure what happened because we did not get any messages from you in the voince mail. We did not receive any emails as well. We have automated our website so that you no longer need to leave a message. Simply visit our website and fill out the Fast Quote information form with your contact information and details and it automatically send the dispatch adn technicians a text message and a tech will call you back promptly. Please give us an opportunity to come full circle and make this right. Sincerely, Don Reid, Owner. 704-451-1270

Natalie L.
03/2016
4.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: We decided to purchase a new washer after finding out the cost of repair.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

11021 Downs Rd STE C, Pineville, NC 28134

https://www.123appliancerepair.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Electrical

FAQ

123 APPLIANCE REPAIR is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

123 APPLIANCE REPAIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, 123 APPLIANCE REPAIR does not offer free project estimates.
Yes, 123 APPLIANCE REPAIR offers eco-friendly accreditations.
No, 123 APPLIANCE REPAIR does not offer a senior discount.
Yes, 123 APPLIANCE REPAIR offers emergency services.
Yes, 123 APPLIANCE REPAIR offers warranties.
123 APPLIANCE REPAIR offers the following services: APPLIANCE REPAIR AND SERVICES, REFRIGERATORS, WASHERS, DRYERS, ICEMAKERS, RANGES, STOVES, WALL OVENS, MICROWAVES, & DISHWASHERS.
Wine Coolers, Beer Chillers, Commercial appliances, Mixers, Blenders, Cloth Irons, AC Units (Heating & Air), Westinghouse, Bacor, Sub Zero, Bosch, Thermador, Fisher and Paykel No warranty work direct with Warranty Companies, Plumbing

Contact information

11021 Downs Rd STE C, Pineville, NC 28134

https://www.123appliancerepair.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM