123 APPLIANCE REPAIR

Appliance Repair, Appliance Repair - Small, Electrical

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

When you call 123 Appliance Repair, you will experience service from the most professional and skilled technicians in the industry. We offer top-of-the-line customer service for all appliance repair. LICENSE #139676.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

APPLIANCE REPAIR AND SERVICES, REFRIGERATORS, WASHERS, DRYERS, ICEMAKERS, RANGES, STOVES, WALL OVENS, MICROWAVES, & DISHWASHERS.

Services we don't offer

Wine Coolers, Beer Chillers, Commercial appliances, Mixers, Blenders, Cloth Irons, AC Units (Heating & Air), Westinghouse, Bacor, Sub Zero, Bosch, Thermador, Fisher and Paykel No warranty work direct with Warranty Companies, Plumbing

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,402 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 101-125 of 1402 reviews

domonique B.
11/2019
5.0
appliance repair
  + -1 more
Perfectly! He quickly diagnosed the compressor was no longer working, hence not cooling or freezing. He had another compressor ready to be ordered before he spoke to me, with cost and date it could be available! Very professional!
Description of Work: Repair of my Kenmore Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$435

Sharon B.
11/2019
5.0
appliance repair
  + -1 more
Arrived promptly at time of appointment. Quoted cost of the new part and labor. Discussed options with me. We decided to go ahead with repair. The part was ordered that day and the job was completed within a few days. I was very pleased with all aspects and will definitely use again.
Description of Work: Needed a new computer board for dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Moee S.
11/2019
5.0
appliance repair, small appliance repair
  + 0 more
Excellent, James has worked my appliances for several years. Always pleased with professionalism & quality of work.
Description of Work: Repaired Washer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sally W.
11/2019
5.0
appliance repair, small appliance repair
  + 0 more
Perfect. James was able to fix immediately.
Description of Work: icemaker not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Mike P.
11/2019
5.0
appliance repair
  + -1 more
I didn’t have them do the work, because when I explained the symptoms on the phone, they told me the work would be too expensive, and I should consider replacing it.This is just an example of their ethics and honesty. I absolutely would never consider using anyone besides these guys.
Description of Work: Fix a Samsung washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Begee V.
10/2019
5.0
appliance repair
  + -1 more
Great response & great work. Definitely trust James with his diagnostics and repairs. Very friendly!
Description of Work: Fixed washer & Dryer & refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrea G.
10/2019
5.0
small appliance repair
  + -1 more
I’ve worked with 123 Appliance for years. They’re responsive, trustworthy, prompt and professional and always fix the issue. Their prices are fair. I’ve referred them to many people!
Description of Work: Refrigerator fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ben C.
10/2019
5.0
appliance repair, small appliance repair
  + 0 more
this was a need quick repair at a reasonable price. we have called 123 for years and they have performed numerous jobs for us, we love them.
Description of Work: needed a repair of a sharp microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna S.
10/2019
5.0
appliance repair
  + -1 more
Results good, problem well explained and all questions answered.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger J.
10/2019
5.0
appliance repair
  + -1 more
Roger the technician was excellent. Professional and very knowledgeable and experienced. Great experience. Thank you
Description of Work: Whirlpool Washer needed a new bearing. James the owner provided timely response and was able to approx quote over the phone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Terri H.
10/2019
5.0
appliance repair
  + -1 more
I have had James for service before. I like him and trust him to do a great job
Description of Work: ice maker repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Angelique H.
10/2019
5.0
appliance repair
  + -1 more
It was great. James identified a problem with the dryer and also an electrical problem that could have been bad.
Description of Work: dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Wes S.
10/2019
5.0
appliance repair
  + -1 more
It went great. This is a very professional team, that knows their craft, and charges a fair price! I would use them again any day of the week! This is NOT to be confused with a different company, that tried to copy them. That company is called “Appliance Repair 123”. They have many negative reviews. In fact, many, if not all, negative reviews on this site, were customers from that company that got the name mixed up and accidentally posted it to the wrong company. Use 123 Appliance Repair! Nice people Professional people Know their trade Fair prices :)
Description of Work: 123 Appliance Repair completed a very difficult job for me, did it very well, and did it at a fair price! They replaced my glass top range in a granite countertop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
10/2019
5.0
appliance repair
  + -1 more
I explained the issue and was told the ice maker needed to be replaced. An appointment was made, they showed up on time, were very professional, and had the correct part. While testing, they discovered a valve had broken and even had the part in their truck! Very pleased with the service!
Description of Work: Our fridge ice maker stopped working and began pouring water into the freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$381

Mary Ann H.
10/2019
5.0
appliance repair
  + -1 more
We called for service but needed it sooner than they could do it. And, although someone else helped us (they could be there in hours), 123's people were very helpful and professional and we still have their number to call if we need someone again.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Sheila T.
10/2019
5.0
appliance repair
  + -1 more
the repair man was on time, professional and cleaned up after himself and explained (and showed us) what was wrong and how he was going to fix it. He also gave us tips on things we could do to cut down on repairs in the future.
Description of Work: refrigerator repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert P.
09/2019
5.0
appliance repair
  + -1 more
It went great. The repairman (can't remember his name) had to take the whole machine apart to fix the seal on the door.
Description of Work: Repair the seal on a front load washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie G.
09/2019
5.0
appliance repair
  + -1 more
I have used them to repair different appliances. They are fair with their charges and very honest about the repairs.
Description of Work: Multiple appliances

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kenny B.
09/2019
5.0
appliance repair, small appliance repair
  + 0 more
He showed up on time and completed the repair in one visit. Fantastic!!!
Description of Work: Oven Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bob and Thea W.
09/2019
5.0
appliance repair, plumbing
  + 0 more
Very good. The repair person was knowledgeable about the machine. Was quick fixing.
Description of Work: Replace a valve on washer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Lee F.
09/2019
5.0
appliance repair
  + -1 more
The refrigerator was fixed promptly and has worked well since. The drier was looked at and the fix would have been more than the drier was worth so he suggested we buy another, which we did. Appreciated the honesty.
Description of Work: refrigerator and drier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald C.
09/2019
1.0
appliance repair
  + -1 more
Bad. Call to schedule service. Was told that Ron would call as soon as he could come out. Four days later and no call. I called another service company who scheduled immediately for a specific day.
Description of Work: Freezer repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kathleen D.
09/2019
5.0
appliance repair
  + -1 more
Both repairs went very smoothly. They are very friendly & professional. I think their pricing is very reasonable. I will definitely call them again.
Description of Work: I have had 2 services performed - washing machine repair & refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JASON D.
08/2019
1.0
appliance repair
  + -1 more
Came back to repair a same issue from about a year earlier. Technician was prompt and courteous. Service required removing fridge and upon pulling it out or pushing it back in, it caused a water line leak resulting in damage to drywall and hardwood flooring. I immediately call the following morning once the issue was noticed. I removed the fridge and repaired the line myself. The company returned my call later that day and said they would get back to me. I waiting 7 business days and heard nothing so I sent an online request. I also sent the technician video and photos of the damage. Someone called later that morning and said I’d have to file a homeowners claim as they weren’t responsible for the leak, that it was the responsibility of The installer 12 years prior, when we bought the fridge.
Description of Work: Repair of beverage door that was feeezing liquids

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$385

Response from 123 APPLIANCE REPAIR
We were only able to find 2 records for [Member Name Removed] in our Quickbooks software. We think this may be a case of mistaken identity. On March 7th 2016 we were called by [Member Name Removed] for a quote. Our technician gave an estimate but the repair was declined and the customer paid a $50 service charge to diagnose the problem. On August 15th 2019 2 weeks ago we were called replace an evaporator fan cover and a drain kit. We pulled out the refrigerator and took the back panel off and repaired the refrigerator but at no time did we touch the water line to the wall. It was not necessary to touch the water line. [Member Name Removed] commented that we were there a year ago to repair the water line but that was not us. We believe he had called a different company to repair the waterline possibly a closely named company that has our name backwards. A lot of our customers have been getting us confused. We are "123 Appliance Repair". We suggest that [Member Name Removed] check his record to see who he used a year ago to repair the waterline because it was not 123 Appliance Repair. We sent Ron back in the home to clarify with [Member Name Removed] the work that was done and prove that we did no work on the waterline and dispel the accusations that we are at fault for the wall and floor damage from the water line where it is connected to the wall. The age of the watermarks and rot to the hardwood floor could not have aged this fast in 1 week. We are also asking for [Member Name Removed] to take the bad reviews down from our profiles on Yelp, Google, Angie's List and Facebook. Our technician commented that [Member Name Removed] was a nice gentleman and we believe he will understand our position and take the reviews down when he does the research and find the other company that is at fault. Additionally the BBB dismissed the claim and found us not at fault.

Jaime S.
08/2019
5.0
appliance repair
  + -1 more
Quick response and ability to come to our home in a timely manner to repair. Repair was able to be done same day and very quickly.
Description of Work: Dryer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Contact information

11021 Downs Rd STE C, Pineville, NC 28134

https://www.123appliancerepair.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Electrical

FAQ

123 APPLIANCE REPAIR is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

123 APPLIANCE REPAIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, 123 APPLIANCE REPAIR does not offer free project estimates.
Yes, 123 APPLIANCE REPAIR offers eco-friendly accreditations.
No, 123 APPLIANCE REPAIR does not offer a senior discount.
Yes, 123 APPLIANCE REPAIR offers emergency services.
Yes, 123 APPLIANCE REPAIR offers warranties.
123 APPLIANCE REPAIR offers the following services: APPLIANCE REPAIR AND SERVICES, REFRIGERATORS, WASHERS, DRYERS, ICEMAKERS, RANGES, STOVES, WALL OVENS, MICROWAVES, & DISHWASHERS.
Wine Coolers, Beer Chillers, Commercial appliances, Mixers, Blenders, Cloth Irons, AC Units (Heating & Air), Westinghouse, Bacor, Sub Zero, Bosch, Thermador, Fisher and Paykel No warranty work direct with Warranty Companies, Plumbing

Contact information

11021 Downs Rd STE C, Pineville, NC 28134

https://www.123appliancerepair.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM