123 APPLIANCE REPAIR

Appliance Repair, Appliance Repair - Small, Electrical

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

When you call 123 Appliance Repair, you will experience service from the most professional and skilled technicians in the industry. We offer top-of-the-line customer service for all appliance repair. LICENSE #139676.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

APPLIANCE REPAIR AND SERVICES, REFRIGERATORS, WASHERS, DRYERS, ICEMAKERS, RANGES, STOVES, WALL OVENS, MICROWAVES, & DISHWASHERS.

Services we don't offer

Wine Coolers, Beer Chillers, Commercial appliances, Mixers, Blenders, Cloth Irons, AC Units (Heating & Air), Westinghouse, Bacor, Sub Zero, Bosch, Thermador, Fisher and Paykel No warranty work direct with Warranty Companies, Plumbing

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,397 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 1376-1397 of 1397 reviews

Treva C.
04/2012
4.0
appliance repair
  + -1 more
Very smooth.
Description of Work: Oven heating element on the bottom part of the oven would not heat. I was happy to see previous reviews about fair service. James was great because he worked with my tenant to fix the problem around her schedule. Since I live in another State, it was a big help to have fast and fair service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Nancy M.
04/2012
5.0
appliance repair, small appliance repair
  + 0 more
It was a very pleasant experience.
Description of Work: The first time James fixed my washing machine 03/2010 for about $178. He came on a Sunday. I was very pleased with the service and the price. The second time he came was 08/2011 to repair my range. It had never performed correctly but now it does. James just came again the other day to repair a refrigerator in the garage. He charged $50 for the service call. The frig could not be repaired but since I live in York I did not think the charge was out of sight.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$439

Frank B.
03/2012
5.0
appliance repair, plumbing
  + 0 more
i bought the part and replaced it
Description of Work: did the repair my self
Rating CategoryRating out of 5
Yes, I recommend this pro
$60

Thomas D.
03/2012
5.0
appliance repair
  + -1 more
unknown
Description of Work: (Description unavailable)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl R.
03/2012
5.0
appliance repair
  + -1 more
great
Description of Work: Great service,punctual, professional

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Anne B.
02/2012
5.0
appliance repair
  + -1 more
Excellent
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

jerry L.
01/2012
5.0
appliance repair
  + -1 more
Will call if decide to repair
Description of Work: Provided service call estimate to repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Douglas & Patricia P.
01/2012
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THOMAS C.
10/2011
5.0
appliance repair
  + -1 more
No surprises.
Description of Work: Called this company to fix our washer. Dean came out the same day we called (which was short notice), diagnosed the problem (water pump) and fixed it on the spot. Luckily, he had a replacement water pump on his truck. Can't say as I was thrilled with the price, but it was fair. Would definitely recommend them to friend or family, and would use the them again myself.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$256

Rhonda V.
08/2011
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very informative in my troubleshooting of my refrigerator problem! They try very much to help, so that a service call is not needed. They really know what they're doing; and I greatly appreciate their "on target" experience! This was all done over the phone.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen P.
07/2011
1.0
appliance repair
  + -1 more
Overall a waste of time!
Description of Work: Listing states guaranteed email response in 2 hrs. No response and its been 10 hrs. Going to contact another company off Angies list and see how it goes. I'm not very excited about paying for this list and my first attemept at using it is a waste of time!

Rating CategoryRating out of 5
responsiveness
1.0


Response from 123 APPLIANCE REPAIR
Member, We sincerely apologize for the breakdown in communication. Its totally my fault. There was a phone number as there customarily is and inadvertently didn't follow up with an email reply as I overlooked that major detail. I am so sorry as I try to be flawless in everything I do but have failed you this time. Please accept my humblest apology and forgive us for this. I would like to offer you a discount on your next service to show you what we can do. I am confident that if you give us a chance to redeem ourselves we earn your confidence for life. I will make a suggestion to Angie's List to make it mandatory to have a phone number in the fast quote as that's the only way we can truly connect quickly and avoid a repeat of this scenario. Again please accept my apology. Sincerely, Don Reid, Owner.

Jane B.
07/2011
5.0
appliance repair
  + -1 more
Came on time and did great work.
Description of Work: Fixed the ice maker on my side by side fridge. Excellent work, very professional. It turned out to be water pressure problem making hollow ice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Kris H.
05/2011
5.0
appliance repair
  + -1 more
They were great.
Description of Work: 123 was extremely responsive and helpful. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

PATRICIA H.
04/2011
5.0
appliance repair
  + -1 more
See above.
Description of Work: My Kenmore washer would not agitate or spin. I spoke to James from 123 Appliance Repair on Friday morning and he gave me an estimate and 2 hour service window for Friday afternoon. James arrived during that service window, spent about 20 minutes on the repair, and the cost was as estimated. James was a pleasure to do business with and left the laundry room neat and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GEORGE S.
04/2011
5.0
appliance repair
  + -1 more
Great - see above
Description of Work: We spoke with a service person on the phone explaining the problem with our dryer. After some specific questions he helped us decide our dryer was dying and we needed to buy a new one not repair the existing one because it would break down again. It was a delight not to be charged a service call to decide this. I will use them again as well as recommend them to friends.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

C T.
07/2010
5.0
appliance repair
  + -1 more
Fine, quick.
Description of Work: Replace water pump.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Rebecca Y.
03/2010
5.0
appliance repair
  + -1 more
Great experience
Description of Work: Fixed a very old broken oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

walter B.
03/2010
5.0
appliance repair
  + -1 more
123 did a great job.
Description of Work: James called me on Sunday and talked me through an expected repair. It turned out to be a little more involved. James came over later that day and we found out it was the water pump. He ordered a new part and installed on Tuesday. They are the only firm I'll call in the future. James is a very nice man and I enjoyed meeting him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

MAUREEN S.
07/2009
5.0
appliance repair
  + -1 more
GGRREAT
Description of Work: 1. Replaced GE refrigerator ice maker 2. Replaced Whirpool washer gear case assy (transmission)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

David S.
06/2009
5.0
appliance repair
  + -1 more
It went great!
Description of Work: My washing machine quit filling about 4 pm. My husband looked at it and said we needed to call someone. Went to Angie List and saw this co and the fact they had a coupon. Called them and they came out by 6 p.m. Fixed the machine and I was doing my next load.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

demarkus P.
06/2009
5.0
appliance repair
  + -1 more
very good
Description of Work: My dryer went out and I call this morning and James and I talked about my dryer. He told mehe would be at my house between 5 and 7 and sure enough he was on time and very helpful. Thanksfor a nice job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Bill N.
01/2009
5.0
appliance repair
  + -1 more
Everything went well.
Description of Work: Our washing machine flooded our downstairs with ankle deep water. James came to check out the reason the washer flooded. Once he heard what brand it was he was sure of the cause. When he opened the washer to check it he was right. He fixed the issue and detailed the issue on his invoice for the insurance company. James was professional and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

11021 Downs Rd STE C, Pineville, NC 28134

https://www.123appliancerepair.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Electrical

FAQ

123 APPLIANCE REPAIR is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

123 APPLIANCE REPAIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, 123 APPLIANCE REPAIR does not offer free project estimates.
Yes, 123 APPLIANCE REPAIR offers eco-friendly accreditations.
No, 123 APPLIANCE REPAIR does not offer a senior discount.
Yes, 123 APPLIANCE REPAIR offers emergency services.
Yes, 123 APPLIANCE REPAIR offers warranties.
123 APPLIANCE REPAIR offers the following services: APPLIANCE REPAIR AND SERVICES, REFRIGERATORS, WASHERS, DRYERS, ICEMAKERS, RANGES, STOVES, WALL OVENS, MICROWAVES, & DISHWASHERS.
Wine Coolers, Beer Chillers, Commercial appliances, Mixers, Blenders, Cloth Irons, AC Units (Heating & Air), Westinghouse, Bacor, Sub Zero, Bosch, Thermador, Fisher and Paykel No warranty work direct with Warranty Companies, Plumbing

Contact information

11021 Downs Rd STE C, Pineville, NC 28134

https://www.123appliancerepair.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM