123 APPLIANCE REPAIR

Appliance Repair, Appliance Repair - Small, Electrical

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

When you call 123 Appliance Repair, you will experience service from the most professional and skilled technicians in the industry. We offer top-of-the-line customer service for all appliance repair. LICENSE #139676.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

APPLIANCE REPAIR AND SERVICES, REFRIGERATORS, WASHERS, DRYERS, ICEMAKERS, RANGES, STOVES, WALL OVENS, MICROWAVES, & DISHWASHERS.

Services we don't offer

Wine Coolers, Beer Chillers, Commercial appliances, Mixers, Blenders, Cloth Irons, AC Units (Heating & Air), Westinghouse, Bacor, Sub Zero, Bosch, Thermador, Fisher and Paykel No warranty work direct with Warranty Companies, Plumbing

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,404 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 101-122 of 1404 reviews

Ed W.
11/2019
5.0
appliance repair
  + -1 more
Once I got the tech on the phone it all went smoothly. I needed a main control board, but that was much much better than replacing the very nice fridge. And I didn't even have to go there (I was away in Florida, so was delighted to handle everything by phone).
Description of Work: Refrigerator in my rental hour was warm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

CAROL E.
11/2019
5.0
appliance repair
  + -1 more
It took a couple of visits to identify the real problem but once that was determined, it was quickly back in working order. Communication was excellent. Will definitely use again.
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

domonique B.
11/2019
5.0
appliance repair
  + -1 more
Perfectly! He quickly diagnosed the compressor was no longer working, hence not cooling or freezing. He had another compressor ready to be ordered before he spoke to me, with cost and date it could be available! Very professional!
Description of Work: Repair of my Kenmore Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$435

Sharon B.
11/2019
5.0
appliance repair
  + -1 more
Arrived promptly at time of appointment. Quoted cost of the new part and labor. Discussed options with me. We decided to go ahead with repair. The part was ordered that day and the job was completed within a few days. I was very pleased with all aspects and will definitely use again.
Description of Work: Needed a new computer board for dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Moee S.
11/2019
5.0
appliance repair, small appliance repair
  + 0 more
Excellent, James has worked my appliances for several years. Always pleased with professionalism & quality of work.
Description of Work: Repaired Washer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sally W.
11/2019
5.0
appliance repair, small appliance repair
  + 0 more
Perfect. James was able to fix immediately.
Description of Work: icemaker not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Mike P.
11/2019
5.0
appliance repair
  + -1 more
I didn’t have them do the work, because when I explained the symptoms on the phone, they told me the work would be too expensive, and I should consider replacing it.This is just an example of their ethics and honesty. I absolutely would never consider using anyone besides these guys.
Description of Work: Fix a Samsung washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Begee V.
10/2019
5.0
appliance repair
  + -1 more
Great response & great work. Definitely trust James with his diagnostics and repairs. Very friendly!
Description of Work: Fixed washer & Dryer & refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrea G.
10/2019
5.0
small appliance repair
  + -1 more
I’ve worked with 123 Appliance for years. They’re responsive, trustworthy, prompt and professional and always fix the issue. Their prices are fair. I’ve referred them to many people!
Description of Work: Refrigerator fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ben C.
10/2019
5.0
appliance repair, small appliance repair
  + 0 more
this was a need quick repair at a reasonable price. we have called 123 for years and they have performed numerous jobs for us, we love them.
Description of Work: needed a repair of a sharp microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna S.
10/2019
5.0
appliance repair
  + -1 more
Results good, problem well explained and all questions answered.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger J.
10/2019
5.0
appliance repair
  + -1 more
Roger the technician was excellent. Professional and very knowledgeable and experienced. Great experience. Thank you
Description of Work: Whirlpool Washer needed a new bearing. James the owner provided timely response and was able to approx quote over the phone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Terri H.
10/2019
5.0
appliance repair
  + -1 more
I have had James for service before. I like him and trust him to do a great job
Description of Work: ice maker repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Angelique H.
10/2019
5.0
appliance repair
  + -1 more
It was great. James identified a problem with the dryer and also an electrical problem that could have been bad.
Description of Work: dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Wes S.
10/2019
5.0
appliance repair
  + -1 more
It went great. This is a very professional team, that knows their craft, and charges a fair price! I would use them again any day of the week! This is NOT to be confused with a different company, that tried to copy them. That company is called “Appliance Repair 123”. They have many negative reviews. In fact, many, if not all, negative reviews on this site, were customers from that company that got the name mixed up and accidentally posted it to the wrong company. Use 123 Appliance Repair! Nice people Professional people Know their trade Fair prices :)
Description of Work: 123 Appliance Repair completed a very difficult job for me, did it very well, and did it at a fair price! They replaced my glass top range in a granite countertop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
10/2019
5.0
appliance repair
  + -1 more
I explained the issue and was told the ice maker needed to be replaced. An appointment was made, they showed up on time, were very professional, and had the correct part. While testing, they discovered a valve had broken and even had the part in their truck! Very pleased with the service!
Description of Work: Our fridge ice maker stopped working and began pouring water into the freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$381

Mary Ann H.
10/2019
5.0
appliance repair
  + -1 more
We called for service but needed it sooner than they could do it. And, although someone else helped us (they could be there in hours), 123's people were very helpful and professional and we still have their number to call if we need someone again.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Sheila T.
10/2019
5.0
appliance repair
  + -1 more
the repair man was on time, professional and cleaned up after himself and explained (and showed us) what was wrong and how he was going to fix it. He also gave us tips on things we could do to cut down on repairs in the future.
Description of Work: refrigerator repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert P.
09/2019
5.0
appliance repair
  + -1 more
It went great. The repairman (can't remember his name) had to take the whole machine apart to fix the seal on the door.
Description of Work: Repair the seal on a front load washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie G.
09/2019
5.0
appliance repair
  + -1 more
I have used them to repair different appliances. They are fair with their charges and very honest about the repairs.
Description of Work: Multiple appliances

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kenny B.
09/2019
5.0
appliance repair, small appliance repair
  + 0 more
He showed up on time and completed the repair in one visit. Fantastic!!!
Description of Work: Oven Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bob and Thea W.
09/2019
5.0
appliance repair, plumbing
  + 0 more
Very good. The repair person was knowledgeable about the machine. Was quick fixing.
Description of Work: Replace a valve on washer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

11021 Downs Rd STE C, Pineville, NC 28134

https://www.123appliancerepair.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Electrical

FAQ

123 APPLIANCE REPAIR is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

123 APPLIANCE REPAIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, 123 APPLIANCE REPAIR does not offer free project estimates.
Yes, 123 APPLIANCE REPAIR offers eco-friendly accreditations.
No, 123 APPLIANCE REPAIR does not offer a senior discount.
Yes, 123 APPLIANCE REPAIR offers emergency services.
Yes, 123 APPLIANCE REPAIR offers warranties.
123 APPLIANCE REPAIR offers the following services: APPLIANCE REPAIR AND SERVICES, REFRIGERATORS, WASHERS, DRYERS, ICEMAKERS, RANGES, STOVES, WALL OVENS, MICROWAVES, & DISHWASHERS.
Wine Coolers, Beer Chillers, Commercial appliances, Mixers, Blenders, Cloth Irons, AC Units (Heating & Air), Westinghouse, Bacor, Sub Zero, Bosch, Thermador, Fisher and Paykel No warranty work direct with Warranty Companies, Plumbing

Contact information

11021 Downs Rd STE C, Pineville, NC 28134

https://www.123appliancerepair.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM