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C/A Heating and Air Conditioning Inc

4.7(
43
)

Heating and Air Conditioning, Energy Efficiency Auditing, Appliance Sales and Installation,

... +2 more

About us

Our present Installation services include a full staff of talented and qualified designers for both residential and commercial applications. With three separate divisions of our installation department, this insures that our customer's receive the finest Comfort Systems by professionals, specializing in that certain application. See website for additional information.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement and Installation of Heating, Air Conditioning, and Ventilation, Equipment, Ductwork and accessories.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.743 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
16%
3
0%
2
2%
1
7%
Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Write a review
Showing 26-43 of 43 reviews
Chauntelle C.
03/2022
4.0
heating & air conditioning/hvac
  + -1 more
The service was good.
Description of Work: Reroute the dryer vent.
Rating CategoryRating out of 5
Yes, I recommend this pro
Devon L.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent work
Description of Work: Air duct repair
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$374
Beverly S.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Put a new hvac system in.
Rating CategoryRating out of 5
Yes, I recommend this pro
Theresa J H.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$7,200
Deborah B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Helped us over the phone with our AC. There suggestions worked perfect & didn't require a visit.
Rating CategoryRating out of 5
Yes, I recommend this pro
Rita G.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced refrigerant in 2 A/C systems and put on lock caps. Had a communication issue about the apt. time and had to pay at weekend rate.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$650
Glenn C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Georges L.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced two entire air conditioner systems.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Georges L.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Coordination for the work was smooth and easy. Installers showed up right on time, put their heads down and got to work. Worked from 09:00 to 16:00 for two days and the installation was complets. System functions extremely well, all trash and excess meterial was removed and the work wrapped up. I am 100% satisfied with the entire evolution and will use this company again.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,735
joann R.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
Hvac system install
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Kathi M.
07/2013
1.0
heating & air conditioning/hvac
  + -1 more
Will not use again
Description of Work: Did not show up or call!!!!! Claimed to have called however, cell phone showed no record of it.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from C/A Heating and Air Conditioning Inc
(deleted member name), We are sincerely sorry to hear that you have had a bad experience with our company. As you can see from our other ratings, we try to service all of our customer's in a quick, timely and efficient manner. As a policy to expedite service, insure that our clients are home in order to perform a service by placing a phone call prior to dispatching our service technicians to a home. With current technology, and the cell phone number we have on file it is very possible that the call may not have made it through. We cannot account for that, nor would we claim to be free from mistakes. What we would like to do is make it right. We are a company with principals. We are committed to always taking care of our customers and doing the right thing. If you would be so gracious as to grant us the opportunity to better the situation please give me a call personally at our office. I would love to discuss with how we can help solve your problem. Thank you so much for your valuable input. We hope to hear from you soon! Sincerely, Johnathan Lowe C/A Heating and Air Conditioning, Inc. 252-633-2744
Melinda M.
06/2012
4.0
heating & air conditioning/hvac
  + -1 more
They were very good.
Description of Work: I use C/A Heating and Air Conditioning. They replaced my heat pump last summer.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Gary T.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
I would recommend their services to others. They were very good.
Description of Work: C/A Heating and Air Conditioning Inc replaced my entire heating and air conditioning system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
THOMAS W.
01/2012
4.0
heating & air conditioning/hvac
  + -1 more
They have always been responsive and have always done good work for me. In my opinion they are a little bit expensive.
Description of Work: They did routine maintenance.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ed L.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
Called this company at 8 am and they had a tech here at noon. He was very professional, polite, well mannered which you really just don't see anymore. He figured out what was wrong and had it fix quickly and also fix the drain line that was clog.
Description of Work: A/C unit quit working
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Albert B.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
I was very pleased with the work, the time-line, and the results.
Description of Work: I used this provider to upgrade the HVAC system when adding a new room.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Lee M.
03/2011
5.0
heating & air conditioning/hvac
  + -1 more
Very pleased with the prompt service and professionalism.
Description of Work: Heat pump would not defrost and iced up. Called and the tech was here in 4 hours. Diagnosed the problem had the part in the truck fixed it in less than an hour. Replaced the controller card.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Mary G.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
The whole units had gone out. CA Heating & Air Conditioning were the ones that had installed the original units about 13 years ago. I got estimates from three companies and they had the lowest estimate. I decided to use them again as I had used them earlier. They were not very punctual, but then it was a busy season.
Description of Work: I used CA Heating & Air Conditioning to install heating and air conditioning units.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$7,000
    • 1
    • 2(current)

Contact information

1710 Old Airport Rd, New Bern, NC 28562

www.caheatingandair.com

Service hours

Sunday:
8:00 AM - 9:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 9:00 PM

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Energy Efficiency Auditing,
Appliance Sales and Installation,
Appliance Repair - Small,
Appliance Repair

FAQ

C/A Heating and Air Conditioning Inc is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 9:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 9:00 PM

C/A Heating and Air Conditioning Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, C/A Heating and Air Conditioning Inc offers free project estimates.
Yes, C/A Heating and Air Conditioning Inc offers eco-friendly accreditations.
No, C/A Heating and Air Conditioning Inc does not offer a senior discount.
Yes, C/A Heating and Air Conditioning Inc offers emergency services.
Yes, C/A Heating and Air Conditioning Inc offers warranties.
C/A Heating and Air Conditioning Inc offers the following services: Repair, Replacement and Installation of Heating, Air Conditioning, and Ventilation, Equipment, Ductwork and accessories.

Contact information

1710 Old Airport Rd, New Bern, NC 28562

www.caheatingandair.com

Service hours

Sunday:
8:00 AM - 9:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 9:00 PM